Sat.May 20, 2023 - Fri.May 26, 2023

article thumbnail

How Customer Success teams can nail their renewal forecast

ChurnZero

Customer renewals are the lifeblood of a subscription business. Responsibility for renewals often falls to the Customer Success (CS) team. For example, survey research shows about half (50.2%) of all CS teams surveyed are directly responsible for customer renewals. It doesn’t end there either. While renewals are a central aspect of CS work, many Customer Success Managers (CSMs) have a mandate for upsells.

article thumbnail

Thriving in the Attention Economy: Four Tips for Capturing and Holding Your Audience's Attention

Buffer Resources

If you’ve ever sat through a 90-minute YouTube video essay about a random obscure topic — like this one about Disney channel’s theme — you may find the stats about humanity’s reducing attention spans jarring. It’s easy to see why people are worried, but if a video about the theme song of a network that creates content for kids and tweens has four million views, then we might not be approaching the topic of short attention spans correctly.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Acquisitions — If You Do Sell, Try to Make Sure It’s At a Local Maximum

SaaStr

Have a strong M&A offer? Not sure what to do? Look at this pic or a similar one Do you want it? If so, say No If not? Probably just say Yes pic.twitter.com/K483lKnyzd — Jason ✨Be Kind✨ Lemkin  (@jasonlk) April 21, 2021 So I wrote a version of this post years ago, about when to think about selling your startup, if you do get an attractive offer.

article thumbnail

High-Flying SaaS Startups' Surge Won't Change the Valuations in Ventureland

Tom Tunguz

The top publicly traded software companies have surged in the last few weeks. MongoDB (MDB), Snowflake (SNOW), DataDog (DDOG), Cloudflare (NET), & ServiceNow (NOW) have watched their forward multiples surge by 42% to 112% since the beginning of the year. The bond market has priced in a roughly 1% to 1.25% cut in the next 24 months. When interest rates fall, high-growth software surges.

article thumbnail

Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

article thumbnail

AI Canon

Andreessen Horowitz

Source: Midjourney Research in artificial intelligence is increasing at an exponential rate. It’s difficult for AI experts to keep up with everything new being published, and even harder for beginners to know where to start. So, in this post, we’re … The post AI Canon appeared first on Andreessen Horowitz.

AI 145

More Trending

article thumbnail

Ethics — what ethics? For Microsoft, it’s full speed ahead on AI

IT World

Microsoft is all in on artificial intelligence (AI) for a very simple reason: it believes its lead in the technology will make it the tech world’s top dog again. Microsoft is far behind Google in search and browsers, but it believes AI can help it eat into that lead, or even make Microsoft dominant. The stakes couldn’t be higher. Microsoft CFO Amy Hood recently told analysts that a single percentage point of market share in search advertising is worth $2 billion.

AI Search 127
article thumbnail

Product-Led Organization for SaaS: What It Means and How to Become One

User Pilot

In SaaS, many companies identify themselves as a “product-led organization”. But what does it even mean to be a product-led company? And does the term actually fit your company? In this article, we’ll explore what it means to be a product-led organization and how you can unlock product growth with some real “product-led” strategies. TL;DR A product-led organization operates under the premise that if the product is really good at satisfying the market’s needs, users will convert into paying custo

Scale 98
article thumbnail

How Ecommerce And Tech Companies Can Learn From Each Other

Entrepreneur - SaaS

Direct-to-consumer brands and Saas companies have more to learn from each other than you might think.

article thumbnail

From Passion Project to Multi-6-Figure Business: How I Grew and Monetized My Podcast

Buffer Resources

When I launched the Female Startup Club podcast at the end of 2019, I didn’t have any grand plans or intentions for what it might look like in the future. At the time, I was reading Tim Ferriss’ Tools of Titans , and I noticed that hardly any women were featured. While I enjoyed the book, I wanted a space to hear that same energy from women.

Business 103
article thumbnail

Unlock the Secrets: How These Top SaaS Leaders are Transforming Payments into Profit

Speaker: Speakers: Robin Eissler, BoosteHub & Cory Benn, PracticeSuite

Join us for an exclusive session with Robin Eissler from BoosteHub and Cory Benn from PracticeSuite as they reveal their secrets to leveraging payments within their SaaS platforms. Discover how they seamlessly switched from Stripe to Usio and created more stickiness by offering more solutions. Learn how they increased their company valuation by up to 300% and generated over $700,000 in additional revenue.

article thumbnail

5 Interesting Learnings from Monday.com at $640,000,000 in ARR

SaaStr

So it’s tougher out there for many of us, but many Cloud and SaaS leaders are still growing at epic rates, even if not quite at the torrid rates of 2021. SaaStr favorite Monday.com is one of them. It’s crossed $640,000,000 in ARR, growing a stunning 50%! Wow. 5 Interesting Learnings: #1. $50k+ Customers (Their “Enterprise” Customers) Are Growing the Fastest, at 75%.

Headcount 301
article thumbnail

Notion Review

The Daily Egg

Over the years, we’ve tried just about every project management solution out there. From Trello and Asana to ClickUp, Coda, Notion, and. The post Notion Review appeared first on The Daily Egg.

article thumbnail

Clouded Judgement 5.26.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Early Look at May Consumption Trends This week kicked of Q1 earnings reports for companies with April quarter ends. This means we got commentary for the first time on May trends. As many of you know, the data points I’m looking for are any signs of consumption trends starting to tick back up.

Cloud 139
article thumbnail

Navigating the Shifting Landscape of Sales Development with Jake Bernstein

Predictable Revenue

In the dynamic world of sales development, we stand at a crucial crossroads. It’s […] The post Navigating the Shifting Landscape of Sales Development with Jake Bernstein appeared first on Predictable Revenue.

article thumbnail

Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

article thumbnail

Sales Reps Really Do Have to Close 4x-5x What They Take Home, and More: Iconiq’s Sales Compensation Guide

SaaStr

So leading growth stage VC Iconiq has published its latest and very detailed Definitive Guide to Sales Compensation here. It’s very detailed and oriented more toward growth-stage scale-ups — but it’s excellent. Everyone should have a read. I didn’t so much learn from it as confirm — confirm things I’ve seen, known, and put into practice, and seen it confirmed across many SaaS startups.

Scale 277
article thumbnail

Ecwid Review

The Daily Egg

Ecwid is a lightweight, flexible, and intuitive ecommerce extension that makes it easy to manage inventory across multiple sales channels in one. The post Ecwid Review appeared first on The Daily Egg.

article thumbnail

The Rise of the Composable CDP

Andreessen Horowitz

In our popular post on emerging data infrastructure , we highlighted technologies that have led to a new wave of data-stack investments. These stacks represent the culmination of a number of trends in the industry, including the migration from on-prem … The post The Rise of the Composable CDP appeared first on Andreessen Horowitz.

Trends 136
article thumbnail

How to enable Google's clever new Chrome Reading Mode right now

IT World

Look, this is slightly awkward, but I'm not gonna sugarcoat it: Reading stuff on the web these days can be a pretty painful experience. You know what I'm talkin' about, right? (Insert awkward pause here.) On most modern websites, you're bombarded with an army of over-the-top pop-ups, promos, and other assorted ads every time you try to open up an enticing article.

article thumbnail

Solving the Payments Puzzle: What SaaS Pros Need to Know

From emerging payment technologies to the importance of intuitive software design, the world of embedded payments is rapidly evolving. How do you stay ahead while serving up what merchants really want in your software offerings? The Merchant Insider report is here to help, offering unique insights into the merchant perspective. It analyzes responses from over 500 merchants in the U.S. and spans key industries, so you can understand the challenges, preferences, and expectations that are shaping s

article thumbnail

What’s Really Different in SaaS in 2023

SaaStr

I can be slow sometimes, but it’s taken me a while to understand what’s >different< in SaaS in 2023 Budgets are tighter, but SaaS is still growing, folks are still buying more software than ever Here’s what’s different: 2023 is the first time SaaS itself got harder since 2005 SaaS has never been truly easy outside of a window from mid-2020 to late 2021 But every year, it got easier and easier.

SaaS 263
article thumbnail

Placeit Review

The Daily Egg

Creating professional designs and showcasing products can cost a lot of money if you want them to be done well. And it. The post Placeit Review appeared first on The Daily Egg.

152
152
article thumbnail

Aligning Founder Superpowers with Product Cycles

Andreessen Horowitz

Watching the generative AI space shape up over the past several months has reaffirmed my belief that, as product cycles mature, different types of builders have leverage at different moments in the cycle. And, at this early stage in generative … The post Aligning Founder Superpowers with Product Cycles appeared first on Andreessen Horowitz.

article thumbnail

How to Fuel Social Media Content with Your Existing Work (According to a Founder)

Buffer Resources

For the latest installment of Creators Unlocked , we speak to Josh Ho, a SaaS founder and creator – the latter a term he doesn't instinctually use, though it definitely applies. Josh earned his founder title with Referral Rock , a software company that eases the process of collecting referrals. But he also hosts two podcasts, writes a newsletter, and tweets to more than 17,000 followers on Twitter.

article thumbnail

Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

article thumbnail

A Guide to Just Some of The Ancillary, Unofficial and Side Events at 2023 SaaStr Europa

SaaStr

Below is a list of ancillary events happening during SaaStr Europa either hosted by SaaSt, one of our trusted sponsors or friends. Note there will be on-site parties every day, as well as an on-site pub, so there’s plenty going on at the venue as well! Monday, June 5th: The team at Paddle is hosting a breakfast meetup to kick off the week. Request your seat here SaaStr Europa Opening Reception from 3-6pm hosted by SaaStr at Tobacco Dock.

260
260
article thumbnail

Zenkit Review

The Daily Egg

Zenkit is a lightweight and flexible collaboration suite with features for project management, relational databases, team chat, and documentation. With plans ranging. The post Zenkit Review appeared first on The Daily Egg.

article thumbnail

Using Generative AI to Unlock Probabilistic Products

Andreessen Horowitz

One remarkable thing about the invention of generative AI is that it’s one of the first examples of a probabilistic computer that produces outputs that are varied and non-deterministic. Some, who expect these systems to behave like traditional systems, have … The post Using Generative AI to Unlock Probabilistic Products appeared first on Andreessen Horowitz.

article thumbnail

Google killer, killed: Neeva and the limits of privacy as a philosophy

IT World

Well, that was fast. Just under two years after splashing into the world with all sorts of provocative promises, a search startup that was set on convincing people to pay for a privacy-centric Google alternative is shutting its doors. Neeva, founded by a pair of former Google executives and the subject of intense fascination within the tech universe, quietly announced over the weekend that its service will be winding down next week.

Startup 110
article thumbnail

Consumer Subscribers: The Top 5 Ways to Monetize

Learn effective Consumer subscriber monetization strategies with iolo’s guide. Designed for consumer product managers, discover actionable insights and practical tips on upselling premium features to your consumer customers, and more. Sharpen your monetization tactics and unlock new revenue streams. Download your copy and start expanding your business today!

article thumbnail

Dear SaaStr: How Do You Overcome “Stage Fright” as a First Time CEO?

SaaStr

Dear SaaStr: How Do You Overcome “Stage Fright” as a First Time CEO? Don’t worry about stage fright. It’s real. I used to have it. And … you’ll get over it. I remember the very first time I had to present to a Fancy Board Meeting. I wasn’t a founder yet, but I was told I had to get up in front of a half dozen very famous, very prominent Venture Capitalists. 10 minutes in, I frozen.

Startup 258
article thumbnail

Nintex Review

The Daily Egg

Nintex is an industry-leading solution for workflow automation and process management. It’s powerful, complex, great for automating just about any type of. The post Nintex Review appeared first on The Daily Egg.

article thumbnail

Full-Stack Startups in American Dynamism

Andreessen Horowitz

The full-stack startup , as previously written about by our partner Chris Dixon, is an approach taken by some startups to bypass incumbents by building a complete, end-to-end product or service. This approach is in contrast to the traditional approach, … The post Full-Stack Startups in American Dynamism appeared first on Andreessen Horowitz.

Startup 110