Sat.Dec 23, 2023 - Fri.Dec 29, 2023

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5 Top User Onboarding Challenges in B2B Software

Inturact

Theoretically, You might do everything correct in creating your user onboarding but there might still be some challenges on your way to creating an onboarding that has some frictions, and challenges.

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New User Retention: A Guide for Measuring and Improving It

User Pilot

New user retention is essential for product success. Why? That’s what our comprehensive guide explains. It also explores: The difference between retention and churn The importance of tracking retention Various stages of user retention How to measure it effectively What retention metrics to track, and Tried and tested strategies to increase user retention.

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Tips For Building Confidence in Sales

Nimble - Sales

In the fiercely competitive realm of sales, confidence stands out as the unspoken secret weapon that can propel you to new heights and distinguish you from the crowd. Whether you’re a seasoned sales professional navigating the landscape of client relationships or a newcomer eager to make your mark, understanding and cultivating confidence can significantly impact […] The post Tips For Building Confidence in Sales appeared first on Nimble Blog.

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The Main Offshore Staffing Trends of 2024

TurnKey Labs

In 2024, we predict offshore staffing to remain a pivotal strategy for companies seeking to maximize efficiency and tap into diverse talent pools. The offshore staffing arena is witnessing transformative changes, driven by technological innovations, shifting economic dynamics, and evolving workforce expectations.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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The New Normal: 700 Employees at $200,000,000 in ARR

SaaStr

So we’re reaching new levels of efficiency in SaaS — at least in the public markets. The average public SaaS company now has hit $300,000 in revenue per employee or so on average. Almost Everyone’s Gotten Radically More Efficient in SaaS That’s a good metric to think about at scale now. But what does it mean in practice, when you are well before the IPO stage?

More Trending

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Important Customer Retention Statistics for 2023

Subscription Flow

While teams targeting customer retention have excellent opportunities to innovate and connect in new ways because of the impending recession, shifting customer priorities and preferences, and new technology, however, they must first comprehend the market and the industry. It also needs to be said that customer retention has long been touted to be the most important goal for marketers in the coming years.

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UBP: The Theme for 2024

Blulogix

UBP: The Theme for 2024 By BluLogix Team With the insights gleaned from this series, it’s clear that UBP is not just a pricing model; it’s a strategic theme that will shape the B2B landscape in 2024 and beyond. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Subscription Billing Here's how UBP will play out as a theme throughout the year: Increased Adoption: Expect to see more B2B companies adopting UBP models, driven by c

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Mastering Customer Renewal Rate Calculation for Unlimited SaaS Success

Subscription Flow

Let us dig straight into the meat of this blog: customer renewal rate is way of determining the imprint of customers who renew their subscriptions to your product or service. In this blog, keeping this context in mind, we will be going over the basics of what is customer renewal rate (including a concrete formula for customer renewal rate calculation), its importance to SaaS businesses, certain key factors to keep in mind that affect it, after which we will offer tips on how to calculate it more

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Here Are the Champions: 25 Top Moz Blogs of 2023

The Moz Blog

Sit back, grab a cuppa, and check out the top 25 Moz blogs of 2023

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Raising Venture Capital in 2024? The Air is Very, Very Thin Above $200,000,000 Valuations

SaaStr

If I had to summarize venture capital today, it would be like this: There is Very Little Oxygen Today Above $200m Valuations What do I mean? It’s still a weird world in venture: Firms are both shutting down and raising new funds. More entrepreneurs are doing direct investing themselves than ever. Unicorns are hurting, but — Nasdaq is at an all-time high.

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Clouded Judgement 12.29.23 - Year End Review

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now 2023 Top Performers In 2023, there were 14 cloud software companies that were up 100%+ this year (in the index I track of ~80 total)! Only 20 traded down on the year, and the median year-to-date performance of the basket of companies was +40!

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SleekFlow Review

The Daily Egg

Your customers are everywhere—including the half a dozen social media and instant messaging platforms out there today. As you scale your business, The post SleekFlow Review appeared first on The Daily Egg.

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What are Integrated Payments? Everything you need to know 101 and more.

USIO

Integrated payments refer to the seamless incorporation of payment processing capabilities into other business applications or systems. Instead of using separate platforms for different business functions, integrated payments allow businesses to integrate payment processing directly into their existing software or workflows. For example, an e-commerce platform might integrate payment processing directly into its website, allowing customers to make purchases without being redirected to a separate

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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We End the Year at All-Time Lows for SaaS Growth. A Buying Signal — Or The End of an Era?

SaaStr

So 2023 wasn’t a rough year for everyone. Shopify, Canva, Monday and tons of other SaaS leaders less focused on tech and startups had big years. And broader Cloud players had great years too, from MongoDB to Cloudflare to Azure, if not quite as crazy as at the peak of 2021. But overall, overall … well SaaS and Cloud growth hit record lows per the BVP Cloud Index: As you can see, even though 2022 was a tough year in the public markets and for valuations, revenue growth still held up

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The Truth About Outsourcing Sales Development Teams with Matthew Iovanni

Predictable Revenue

Collin Stewart and Matthew Iovanni, have a candid discussion on the pros and cons of outsourcing the SDR function. The post The Truth About Outsourcing Sales Development Teams with Matthew Iovanni appeared first on Predictable Revenue.

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LiveVox Review

The Daily Egg

Traditional call centers support one channel: voice. While simple and straightforward, this is no longer ideal in the age of a zillion. The post LiveVox Review appeared first on The Daily Egg.

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GTM 74: It’s Bull$. 50+ GTM Leaders Share Which Widely Held Beliefs They Disagree With.

Sales Hacker

To cap off the year, we have another special episode. Be warned: It’s a spicy one! At the end of every weekly podcast episode, host Scott Barker asks guests the same two questions. Last week, you heard the compilation of guest responses to the first question. This week, you’ll hear the compilation of their responses to the second question: What is one widely held belief that revenue leaders have that you think is bull$ or no longer serving us?

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Dear SaaStr: What Advice Do You Have For a First-Time VC?

SaaStr

Dear SaaStr: What Advice Do You Have For a First-Time VC? My advice is hard learned, and pretty contrary to what you’ll be told. YMMV. So many mistakes you'll look back in VC But the #1 you'll probably regret was letting those founders leave the room, leave the pitch, leave the Zoom … that you >knew< were going to win There's a reason why even Sequoia gets those ones a term sheet the same day — Jason ✨Be Kind✨ Lemkin  ??

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We Will Rock You: Whiteboard Friday Episodes That Rocked the Industry in 2023

The Moz Blog

We had a year full of learnings from all of our Whiteboard Friday presenters. In case you missed them, here are the top 10 episodes from this year!

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The Future of Longevity with Tony Robbins

Andreessen Horowitz

Welcome to “The Ben & Marc Show”, featuring a16z’s co-founders Ben Horowitz and Marc Andreessen. In this week’s episode, Marc and Ben are joined by special guest Tony Robbins to discuss the future of longevity. Tony Robbins is an entrepreneur, #1 NY Times bestselling author, philanthropist, and the nation’s #1 life & business strategist. For over four and a half decades, Tony has empowered more than 50 million people from 100 countries around the world through his audio programs, edu

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Bull$. 20 GTM Leaders on What Others Believe That They Think is BS.

Sales Hacker

What better way to cap off the year 2023 than with some. Just like last week, we’ve got something special for you: a compilation of perspectives from some of the best go-to-market (GTM) leaders out there. This week, however, is full of hot takes. 20 GTM leaders answer the question: What is one widely held belief that revenue leaders have that you think is bull$ or no longer serving us?

Scale 71
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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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The End of Customer Success As We Knew It

SaaStr

So I think 2023 may mark The End of Customer Success as We Knew It. What happened? At least 3 core changes: #1. The Massive Push to Efficiency As almost every public SaaS company got cash-flow positive and radically more efficient, and most startups had to stretch their dollars much further — customer success took a lot of the brunt. SaaS companies are now simply willing to run a lot more leanly in CS, in many cases hoping to rely on automation, knowledge bases and community to pick up the slack

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16 Local Search Developments You Need to Know About From Q4 2023

The Moz Blog

Learn about the most recent local search developments of 2023 to get ready for the year ahead.

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Crypto news & regulatory update: December 4 – 22, 2023

Andreessen Horowitz

The latest crypto regulation news, legislation, and frameworks released by regulatory agencies and bodies – curated by our policy team.

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Best Sales Books to Read In 2024

Nimble - Sales

In the dynamic and ever-changing landscape of sales, where consumer behaviors, technologies, and market trends constantly shift, achieving success is tied to the mastery of the sales process and the adept management of sales pipelines. This dynamic environment demands a strategic and well-informed approach to transform potential prospects into delighted, loyal customers.

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

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Dear SaaStr: Should SaaS Pricing Be Adjusted for Different Geographical Markets?

SaaStr

Dear SaaStr: Should SaaS Pricing Be Adjusted for Different Geographical Markets? Your public pricing? Usually the answer is — Not Today. First, it’s complex to manage. Second, your users will see the pricing is “cheaper” somewhere else and get mad. Third, it’s unlikely to move the needle. Usually — wait. Wait until your are bigger and can deal with all the complexity here.

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How to Manage Your HR When Scaling Up Your Business

TurnKey Labs

Scaling your business is like a tightrope walk: thrilling, yet fraught with the risk of organizational chaos. It’s a delicate balance, particularly in the realm of HR management. In this high-stakes journey, overlooking HR is like asking a goldfish to swim in the ocean.

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The Pricing Paradigm: Decoding Pay-Per-Use Charges for Business Success

Subscription Flow

For SaaS businesses, one of the most taxing tasks is to set the right price for their SaaS product and services. There are many pricing plans that SaaS businesses opt for from flat rate to hybrid pricing, you can opt for any pricing plan. This article covers details of the pay-per-use charges, however, first, you need to understand why the pricing plan is so important for SaaS businesses.

Pricing 59