Sat.Nov 11, 2023 - Fri.Nov 17, 2023

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Generative AI – The End of Empty Textboxes

TechEmpower SaaS

We recently completed a web-based application that uses a unique algorithm to match professionals with new career opportunities. As part of the onboarding process, the app asks both job seekers and employers what they’re looking for - in a text box - while providing a few suggestions in a pop-up. If you’ve ever used a similar application, (or if you’ve ever used the Internet at all) you’ve probably seen this approach before.

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80% of IPOs Since 2020 Are “Broken”

SaaStr

So the Wall Street Journal did a great job slicing and dicing IPO data recently. To me, the most jarring statistic was this one: 80% of IPOs since 2020 are trading below their IPO price, or “broken ”: So what, you might think? Buyer beware? Hooray for “efficient IPOs” that don’t leave money on the table, some say? Perhaps. But the problem is this — when folks don’t make money off startups, everything gums up and slows down.

Pricing 246
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What is Customer Enablement? A Guide For B2B SaaS Products And Services

User Pilot

If you want loyal customers who keep coming back to your product or service, you need customer enablement. Having a great product just isn’t enough anymore. Instead, you also have to help customers get the maximum value from it. That’s exactly what effective customer enablement does – it helps customers get all the tools needed for successful product engagement.

B2B 105
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The Role of User Onboarding in Product-Led Growth

Inturact

With rapid technological development, businesses of all sizes are adopting advanced measures to fast-track themselves. In 2022, around 90% of businesses adopted a digital user onboarding experience. The users claimed that if they face any challenges, they will abandon the products and services.

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Merchant Insider Report: Payment Insights for Software Leaders

From emerging payment technologies to the importance of intuitive software design, the world of embedded payments is rapidly evolving. How do you stay ahead while serving up what merchants really want in your software offerings? The Merchant Insider report is here to help, offering unique insights into the merchant perspective. It analyzes responses from over 500 merchants in the U.S. and spans key industries, so you can understand the challenges, preferences, and expectations that are shaping s

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The Software Industry's Productivity Boom: Analyzing Revenue per Employee Trends

Tom Tunguz

Recently, I was on the HR Heretics podcast and we talked about the increasing efficiency of software companies (in addition to other topics including the implications of AI for executives, how to diligence a candidate, & what board members expect of their people leaders). I realized It has been a decade since I’ve updated revenue-per-employee metrics.

More Trending

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Totango named 3x TrustRadius “Best of” award winner in customer success

Totango

TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. We were recognized for our strength in end-to-end relationships, overall value, and leading features and functionality. Totango’s customer success software drives cross-functional enterprise teams toward enhanced productivity, retention, and growth.

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How to Leverage Content and AI-powered Tools in Your Content Writing

The Moz Blog

Find the balance between using content and AI tools and human expertise to create high-quality content that connects with your audience and ranks higher in the SERPs

AI 103
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Ensure a Flawless GA4 Setup and Ongoing Tracking Functionality

The Moz Blog

Discover actionable steps to ensure your GA4 is optimized for long-term tracking success, empowering you to make informed decisions and drive business growth.

Business 111
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Who is Your “Buying Committee” and Why You Should Care

Sales Hacker

The insight behind how implementing buying committee playbooks increased revenue 270%, doubled win rates, and shrank forecasted misses at Stytch. No Person is an Island It is rare in B2B sales for a single buyer to make a noteworthy purchase in a vacuum, and according to the Harvard Business Review software purchases greater than $100k involve on average eight stakeholders.

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The Top 5 Ways to Monetize Your Subscriber Base

Grow your revenue with iolo’s comprehensive guide designed for senior business leaders. Discover effective methods to deliver premium features and monetize your subscriber base for maximum profitability. Gain practical insights and learn new approaches to drive sustainable growth in your business. Download your copy and start expanding your business today!

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How Much Does it Cost to Use an LLM?

Tom Tunguz

How much does AI cost? It depends on a a few different dimensions, but for a typical use case where a user enters a query & expects about a 200 word response, the cost varies from $0.03 to $3.60. Different models cost different amounts. Also, the size of the context window is an important factor. The context window is a fancy way of saying the quantity of background information the user can provide to the AI.

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Canny Review

The Daily Egg

There’s perhaps no better way to enhance your product than hearing directly from customers and then incorporating their feedback. It’s no wonder. The post Canny Review appeared first on The Daily Egg.

Business 286
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5 Interesting Learnings from Crowdstrike at ~$3 Billion in ARR

SaaStr

So the last time we checked in on Crowdstrike, they were growing a stunning 65% at $1.7B in ARR. Growth has slowed somewhat as Crowdstrike approached $3 Billion ARR — but only somewhat. The company is still growing a jaw-dropping 37% at almost $3B ARR — and it’s generating incredible free cash flow. Security remains hot. And in fact, the stock is up 94.7% this year!

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Clouded Judgement 11.17.23 - Inflation Comes in Light

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Inflation Update This week software stocks shot up on lighter than expected inflation figures for October. The lighter inflation gave more credibility to those who argue rates will end up coming down faster than expectations.

Cloud 152
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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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The First Mac Predates Modern Central Banking

Tom Tunguz

12 years of zero-interest rate policies & then a sudden increase to 5.5% woke us all up to the Wall Street mantra : Don’t fight the Fed. I’ve been reading to understand the history of the Fed & found some surprising facts from these two books : The Repo Market & Broken Money. The US Federal Reserve Banking system is about 115 years old.

Banking 170
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Insightly Review

The Daily Egg

Getting your product or service off the ground isn’t easy. Before launching, go-to-market teams need to drum up interest and acquire leads. The post Insightly Review appeared first on The Daily Egg.

Marketing 265
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Who Will Win the GTM AI Race — Startups vs. Incumbents? With Stage 2 Capital Co-founder and Managing Director Mark Roberge

SaaStr

We’re on the brink of one of the biggest technological advancements of our lifetime — AI. For the first time in twenty years, we have a blank canvas, complete artistic freedom to reimagine everything in B2B software. At this year’s SaaStr Annual, Mark Roberge, co-founder and Managing Director of Stage 2 Capital, takes the stage to have a bake-off between startups and incumbents when it comes to who will win the AI Go-to-Market race.

AI 243
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Usio Partner Goes from $0-$7.5million in Processing, Adds $35,000 to Bottom Line

USIO

Usio Partner Snapshot BoosterHub provides an integrated platform for high school booster clubs to manage fundraising, ticketing, communication, volunteers, schedules, products, concessions, accounting, files, and website. Challenges Startup company: no existing revenue, user base, or pre-existing payment system Need to sell products both online and in-person Need a payment system that is easy for temporary, parent volunteers to use Need a payment system that adds unique advantages over the compe

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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News: Potential Apple App Store Policy Changes Due to EU’s Digital Markets Act (DMA)

FastSpring

App developers and game developers may be interested in the latest news about Apple gearing up to comply with the EU’s Digital Markets Act. With the European Union’s Digital Markets Act continuing to ramp up, Apple may be making changes to its App Store policies to comply with the new act. TechCrunch recently reported that Apple’s 2023 Form 10-K filing uses revised text regarding its risk factors , which may hint at “a more definitive stance on potential modifications to the App Store pol

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The Beginner’s Guide to SIP: Session Initiation Protocol

The Daily Egg

Have you ever wondered how your business calls seamlessly travel over the internet, allowing you to chat with clients, partners, and colleagues. The post The Beginner’s Guide to SIP: Session Initiation Protocol appeared first on The Daily Egg.

Travel 217
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My Biggest Mistake Of All Time, Again and Again: Settling

SaaStr

So this is a post on a point we’ve made many times over the years at SaaStr, but I wanted to call it out specifically. Because especially in more challenging times, we make the mistake of … Settling. Settling: For a VP That Looks Good on Paper But You Know Isn’t Truly Great. They will be gone in 6 months. And have burnt up a ton of time and capital on the way, For a Cofounder That Almost Wants to Do It, But Not Quite.

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The Next WebMD: An LLM as Your Front Door to Healthcare

Andreessen Horowitz

The internet and friends You’ve most likely had an experience like this: One day, you wake up with a hint of a headache and a sniffle. You sneeze. What do you do next? You Google it. You eventually land on WebMD. Was that sneeze a common cold or a bout of seasonal allergies? Or are you in fact dying from a rare form of nasal cancer? You determine you should see an allergist.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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I Tried X Premium (Twitter Blue) for 3 Months — Here’s What Happened

Buffer Resources

X, formerly known as Twitter, has gone through a lot of changes since its ownership changed hands in November 2022. One of the most notable ones is its paid tier, which has seen name and design changes and many (many) additions to its list of features. So much has happened with this paid tier known as X Premium (RIP Twitter Blue) that it can be overwhelming for users considering it to go through and understand if it’s right for them.

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Datanyze Review

The Daily Egg

Coming up with sales leads that are actually useful for your sales team can be difficult. That’s especially true if you work. The post Datanyze Review appeared first on The Daily Egg.

Sales 161
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What Are Public SaaS Companies Taken Private At? 7.7x ARR On Average Per SaaSomomics

SaaStr

So one thing that has exploded in SaaS in the past decade is the role of Private Equity buying both public SaaS companies (to take them private, “fix” some metrics, and IPO or sell them again), and generally later-stage private SaaS companies. E.g., Vista bought leaders like Pipedrive, Gainsight, Salesloft and so many others for $1B+ or more.

AWS 235
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Supercharge customer success with Totango email and calendar integrations

Totango

Every customer interaction matters in today’s digital age. These touchpoints serve as critical indicators of overall customer health, enabling leaders to proactively detect risk, prevent churn, and identify opportunities for expansion and revenue growth. But, oftentimes, managing and documenting these customer interactions—especially cross-functionally among global and remote teams—can be challenging and time-consuming.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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5 Tips for Turning Your Social Media Following Into a Paid Membership Community

Buffer Resources

When I was building a social media audience for an e-commerce company I ran a few years ago, the go-to options for monetizing that audience never appealed to me. It felt like advertising or brand sponsorships would water down the content. Plus, I never liked the idea of monetizing an audience for the sake of doing so—I wanted to create something so meaningful that people wanted to support my work by paying for it.

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Dorik Review

The Daily Egg

No matter what industry you’re in, most businesses these days require a web presence, and that means you’ll need a professional website. The post Dorik Review appeared first on The Daily Egg.

Business 161
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Dear SaaStr: Why Are So Many CEOs Former Engineers, or At Least Have Technical Backgrounds?

SaaStr

Dear SaaStr: Why Are So Many CEOs Former Engineers, or At Least Have Technical Backgrounds? I’ve come to almost exclusively invest in founder-CEOs that are engineers. Or at least where the co-founder CTO is a true equal partner to the CEO. Why? Well to get something off the ground, You need to build it. If you can’t help here in the early days, you better be a darn good salesperson.