TechEmpower SaaS

NOVEMBER 13, 2023

We recently completed a web-based application that uses a unique algorithm to match professionals with new career opportunities. As part of the onboarding process, the app asks both job seekers and employers what they’re looking for - in a text box - while providing a few suggestions in a pop-up. If you’ve ever used a similar application, (or if you’ve ever used the Internet at all) you’ve probably seen this approach before.

Artificial Intelligence 443

Artificial Intelligence AI New CTO CTO 443

SaaStr

NOVEMBER 13, 2023

So the Wall Street Journal did a great job slicing and dicing IPO data recently. To me, the most jarring statistic was this one: 80% of IPOs since 2020 are trading below their IPO price, or “broken ”: So what, you might think? Buyer beware? Hooray for “efficient IPOs” that don’t leave money on the table, some say? Perhaps. But the problem is this — when folks don’t make money off startups, everything gums up and slows down.

Startup 285

Startup Pricing Investment Marketing 285

User Pilot

NOVEMBER 13, 2023

If you want loyal customers who keep coming back to your product or service, you need customer enablement. Having a great product just isn’t enough anymore. Instead, you also have to help customers get the maximum value from it. That’s exactly what effective customer enablement does – it helps customers get all the tools needed for successful product engagement.

SaaS 105

SaaS Onboarding B2B Customer Success 105

Inturact

NOVEMBER 13, 2023

With rapid technological development, businesses of all sizes are adopting advanced measures to fast-track themselves. In 2022, around 90% of businesses adopted a digital user onboarding experience. The users claimed that if they face any challenges, they will abandon the products and services.

Onboarding 110

Onboarding Technology Development Business 110

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Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

Payments

Tom Tunguz

NOVEMBER 12, 2023

Recently, I was on the HR Heretics podcast and we talked about the increasing efficiency of software companies (in addition to other topics including the implications of AI for executives, how to diligence a candidate, & what board members expect of their people leaders). I realized It has been a decade since I’ve updated revenue-per-employee metrics.

Software Review 263

Software Review Revenue Trends Software 263

Totango

NOVEMBER 15, 2023

TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. We were recognized for our strength in end-to-end relationships, overall value, and leading features and functionality. Totango’s customer success software drives cross-functional enterprise teams toward enhanced productivity, retention, and growth.

Customer Success 115

Customer Success Software Review Technical Review Enterprise 115

The Moz Blog

NOVEMBER 13, 2023

Find the balance between using content and AI tools and human expertise to create high-quality content that connects with your audience and ranks higher in the SERPs

AI 98

AI 98

The Moz Blog

NOVEMBER 14, 2023

Discover actionable steps to ensure your GA4 is optimized for long-term tracking success, empowering you to make informed decisions and drive business growth.

Business 106

Business 106

Sales Hacker

NOVEMBER 16, 2023

The insight behind how implementing buying committee playbooks increased revenue 270%, doubled win rates, and shrank forecasted misses at Stytch. No Person is an Island It is rare in B2B sales for a single buyer to make a noteworthy purchase in a vacuum, and according to the Harvard Business Review software purchases greater than $100k involve on average eight stakeholders.

Part-Time VPE 84

Part-Time VPE Forecasting Technical Review Software Review 84

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

Pricing

Tom Tunguz

NOVEMBER 15, 2023

How much does AI cost? It depends on a a few different dimensions, but for a typical use case where a user enters a query & expects about a 200 word response, the cost varies from $0.03 to $3.60. Different models cost different amounts. Also, the size of the context window is an important factor. The context window is a fancy way of saying the quantity of background information the user can provide to the AI.

Artificial Intelligence 321

Artificial Intelligence AI Startup Engineering 321

SaaStr

NOVEMBER 17, 2023

We’re on the brink of one of the biggest technological advancements of our lifetime — AI. For the first time in twenty years, we have a blank canvas, complete artistic freedom to reimagine everything in B2B software. At this year’s SaaStr Annual, Mark Roberge, co-founder and Managing Director of Stage 2 Capital, takes the stage to have a bake-off between startups and incumbents when it comes to who will win the AI Go-to-Market race.

Startup 283

Startup AI Technical Review Management 283

The Daily Egg

NOVEMBER 11, 2023

There’s perhaps no better way to enhance your product than hearing directly from customers and then incorporating their feedback. It’s no wonder. The post Canny Review appeared first on The Daily Egg.

Business 299

Business 299

Clouded Judgement

NOVEMBER 17, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Inflation Update This week software stocks shot up on lighter than expected inflation figures for October. The lighter inflation gave more credibility to those who argue rates will end up coming down faster than expectations.

Cloud 157

Cloud Revenue SaaS Metrics 157

Advertiser: Data Robot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

Enterprise

Tom Tunguz

NOVEMBER 13, 2023

12 years of zero-interest rate policies & then a sudden increase to 5.5% woke us all up to the Wall Street mantra : Don’t fight the Fed. I’ve been reading to understand the history of the Fed & found some surprising facts from these two books : The Repo Market & Broken Money. The US Federal Reserve Banking system is about 115 years old.

Banking 146

Banking Government Marketing 146

SaaStr

NOVEMBER 17, 2023

So one thing that has exploded in SaaS in the past decade is the role of Private Equity buying both public SaaS companies (to take them private, “fix” some metrics, and IPO or sell them again), and generally later-stage private SaaS companies. E.g., Vista bought leaders like Pipedrive, Gainsight, Salesloft and so many others for $1B+ or more.

SaaS 274

SaaS AWS Pricing Acquisition 274

The Daily Egg

NOVEMBER 13, 2023

Getting your product or service off the ground isn’t easy. Before launching, go-to-market teams need to drum up interest and acquire leads. The post Insightly Review appeared first on The Daily Egg.

Marketing 275

Marketing Sales 275

Andreessen Horowitz

NOVEMBER 14, 2023

The internet and friends You’ve most likely had an experience like this: One day, you wake up with a hint of a headache and a sniffle. You sneeze. What do you do next? You Google it. You eventually land on WebMD. Was that sneeze a common cold or a bout of seasonal allergies? Or are you in fact dying from a rare form of nasal cancer? You determine you should see an allergist.

Artificial Intelligence 128

Artificial Intelligence Healthcare Marketplace as a Service Revenue 128

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In embedded analytics, keeping up with the pace of innovation is challenging. Download Qrvey's guide to ensure your analytics keep pace so you can solve your user's biggest challenges, delight them, and set your product apart from the competition. The guide outlines how to use embedded analytics to: Increase user satisfaction Go to market faster Create additional opportunities to monetize your product It also shares what to look for to ensure your embedded analytics are keeping up with the lates

Data

Totango

NOVEMBER 16, 2023

Every customer interaction matters in today’s digital age. These touchpoints serve as critical indicators of overall customer health, enabling leaders to proactively detect risk, prevent churn, and identify opportunities for expansion and revenue growth. But, oftentimes, managing and documenting these customer interactions—especially cross-functionally among global and remote teams—can be challenging and time-consuming.

Customer Success 110

Customer Success Churn Operational efficiency. Communication 110

SaaStr

NOVEMBER 16, 2023

So this is a post on a point we’ve made many times over the years at SaaStr, but I wanted to call it out specifically. Because especially in more challenging times, we make the mistake of … Settling. Settling: For a VP That Looks Good on Paper But You Know Isn’t Truly Great. They will be gone in 6 months. And have burnt up a ton of time and capital on the way, For a Cofounder That Almost Wants to Do It, But Not Quite.

Interviewing 277

Interviewing Investment Marketing 277

The Daily Egg

NOVEMBER 14, 2023

Have you ever wondered how your business calls seamlessly travel over the internet, allowing you to chat with clients, partners, and colleagues. The post The Beginner’s Guide to SIP: Session Initiation Protocol appeared first on The Daily Egg.

Travel 221

Travel Business 221

Andreessen Horowitz

NOVEMBER 16, 2023

We are firmly in the century of biology. The last two decades have seen explosive advancement in biomedical and therapeutic innovations, like the Human Genome Project , the discovery of CRISPR , and the rapid development of Covid-19 mRNA vaccines, to name a few. This rapid innovation has been fueled by an unprecedented amount of investment. Despite the recent slowdown, venture capital investment in the biotech sector in the US ballooned to nearly $25 billion in 2022 from just under $4 billion in

Marketing 118

Marketing Venture Capital Innovation Investment 118

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Discover how co-branding and white labeling can transform your integrated payment solution to enhance user experience and build customer trust. This article explores the subtle yet impactful differences between third-party, co-branded, and white-labeled payment integrations, offering critical insights for software companies. It's an informative and strategic guide for those looking to make informed decisions in a competitive market.

Payment Solutions

User Pilot

NOVEMBER 14, 2023

Reporting vs. analytics – which should you choose for your business? Do you need both or just one? While a growing number of businesses are increasingly adopting reporting and analytics , the difference between both terms can be confusing. In this article, we will discuss the key differences between reporting and analytics, why you need both, and powerful tools that can serve your analytics and reporting needs.

Metrics 111

Metrics Sales Hiring Data Trends 111

SaaStr

NOVEMBER 15, 2023

So the last time we checked in on Crowdstrike, they were growing a stunning 65% at $1.7B in ARR. Growth has slowed somewhat as Crowdstrike approached $3 Billion ARR — but only somewhat. The company is still growing a jaw-dropping 37% at almost $3B ARR — and it’s generating incredible free cash flow. Security remains hot. And in fact, the stock is up 94.7% this year!

SaaS 279

SaaS AWS Cloud Benchmarks 279

The Daily Egg

NOVEMBER 13, 2023

Coming up with sales leads that are actually useful for your sales team can be difficult. That’s especially true if you work. The post Datanyze Review appeared first on The Daily Egg.

Sales 173

Sales 173

Buffer Resources

NOVEMBER 16, 2023

X, formerly known as Twitter, has gone through a lot of changes since its ownership changed hands in November 2022. One of the most notable ones is its paid tier, which has seen name and design changes and many (many) additions to its list of features. So much has happened with this paid tier known as X Premium (RIP Twitter Blue) that it can be overwhelming for users considering it to go through and understand if it’s right for them.

Subscription 105

Subscription Payment Features Engagement Revenue 105

Speaker: John Mansour - President, Product Management University

You know that sinking feeling. You’ve come up with a winning product strategy, everyone’s on board and energized, and you’re halfway down the path to execution only to have it submarined by something someone convinced your leadership was more strategic! It’s a scenario that’s all too familiar, and it exemplifies one of the biggest struggles with individual product strategies.

Strategy

Andreessen Horowitz

NOVEMBER 14, 2023

AI trailblazer Suchi Saria, PhD, in conversation with Vijay Pande, sheds light on the winding path that led her to launch Bayesian Health, a bold effort to infuse intelligence into clinical workflows. With infectious optimism, Suchi describes her vision to create “clinical copilots” that augment human capabilities and unburden care teams.

AI 106

AI Healthcare Innovation 106

SaaStr

NOVEMBER 17, 2023

Dear SaaStr: Why Are So Many CEOs Former Engineers, or At Least Have Technical Backgrounds? I’ve come to almost exclusively invest in founder-CEOs that are engineers. Or at least where the co-founder CTO is a true equal partner to the CEO. Why? Well to get something off the ground, You need to build it. If you can’t help here in the early days, you better be a darn good salesperson.

Engineering 272

Engineering Outsourcing Services CTO Scale 272

The Daily Egg

NOVEMBER 12, 2023

No matter what industry you’re in, most businesses these days require a web presence, and that means you’ll need a professional website. The post Dorik Review appeared first on The Daily Egg.

Business 173

Business 173