Fri.Oct 16, 2020

Meet BetterCloud’s New Chief Information Officer, Tommy Donnelly

BetterCloud

Last month, Tommy Donnelly joined BetterCloud as the first chief information officer in company history. He joined the organization after 17 years with Bullhorn (formerly PeopleNet), where he began his career as a QA tester and rapidly climbed the ranks.

Pick Up The Phone. Answer the Chat. Be Present.

SaaStr

If your competition doesn't offer phone support, But you do … Watch your NPS eclipse theirs, all things being equal. Isn't that worth a few bucks? — Jason BeKind Lemkin (@jasonlk) October 16, 2020.

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Best Field Service Management Software

The Daily Egg

As a field service provider, daily operations are hectic to say the least. But an excellent field service team functions like a well-oiled machine in which everyone knows what to do, where to go, and when to do it. Their secret? Field service management software.

How to Win When There are 1000 Players in Your Market

SaaStr

How do you compete in a tough marketplace with thousands of other competitors?

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Edtech’s Answer to Remote Learning Burnout

Andreessen Horowitz

The back-to-school season has been a challenging process for teachers, parents, and students across the country. While some have embraced the freedom of learning at their own pace (in their own space), many have struggled.

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The Enterprise Prospecting Guide: 6 Tips for Better Responses

Sales Hacker

Prospecting in the enterprise environment is just different. Enterprise is generally behind the times and slow to move on new ideas. Their calendars are blocked with 76 meetings. And finding time is tough compared to an SMB executive. On top of that, you have multiple decision makers to be looped in.

SaaStr Podcast #385 with Balsa Founder & CEO Paul Rosania

SaaStr

385: Paul Rosania is the Founder & CEO @ Balsa, the company that recognizes that builders move the world forward and so they are building the best second screen for builders, integrating tools you already use like Jira, GitHub, and Figma.

5 Genius Examples of QR Codes in Marketing

Neil Patel

QR (Quick Response) codes remain a creative way to drive traffic and connect with your audience. But are they still useful in today’s ultra-digital era? Or have they gone the way of flip phones and pagers? As it turns out, QR codes are still a valuable tool for marketers.

The SaaS Debate: Who Owns the Renewal and Upsell? Customer Success vs. Sales

ChurnZero

Whether Customer Success or Sales should own the renewal, expansion, and upsell is a hot-button issue in today’s SaaS sphere.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

Best Marketing Automation Software

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Marketing campaigns get more complex by the day.

Reasons Film Photography Is Not a Short-lived Enthusiasm

SaaS Metrics

We can’t say that the film photography is widely popular. By the advent of digital photography, we are legitimately leaning towards it. Since digital photography is rather easy and faster we are inclined to opt for it.

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The Power and Limitations of Automating Business Operations

Nimble - Sales

There’s no shortage of options when it comes to automating business processes. Integration tools like Zapier and Unito are making automation easy and inexpensive – especially when compared to the effort of building brand new features into an existing software product.

Mistakes newbies commit at the starting of their casino career

SaaS Metrics

Although online casino gaming opens the avenue for generating a significant amount of cash, one must also be cautious while proceeding with the same. This is why you need to be mindful of various mistakes that can hamper your overall gameplay.

52

5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.

Adwords Consulting

Neil Patel

Google AdWords can be both exciting and terrifying. If you get it right, AdWords could totally transform your business by driving high traffic , generating more leads and revenue, and boosting sales.