SaaStr

OCTOBER 31, 2022

Dear SaaStr: What are some benefits you can add to get people to buy a product besides discounts and add-ons? You can help them actually deploy your app. To actually, truly get the value out of it. Not just buy it. Buying a product is just Step 1, at best. Mediocre sales reps focus way too much on the buying, and not enough on the deploying. That’s what customers care about.

Sales 250

Sales 250

Predictable Revenue

OCTOBER 31, 2022

What does it take to be a great sales coach? We’re sharing our best sales coaching tips, along with nine key metrics to assess if you want to boost revenue. The post Maximize Revenue by Effectively Coaching Your Sales Team appeared first on Predictable Revenue.

Revenue 147

Revenue Sales Metrics Development 147

SaaStr

OCTOBER 31, 2022

As the world becomes increasingly digital, cybersecurity becomes increasingly critical. After serving as the Chief Information Security Officer (CISO) for the New York Stock Exchange for twenty years, Jerry Perullo of Adversarial Risk Management has learned how to protect a company’s digital assets and infrastructure. At SaaStr Annual 2022, he shared with SafeBase Director of Strategy and Operations Macy Mody how to know when it’s time to hire a CISO and what you should be doing even befor

Cybersecurity 207

Cybersecurity compliance Government Strategy 207

Casey Accidental

OCTOBER 31, 2022

I have written a lot about product/market fit in the past. Whether you are a founder, product or growth leader, being able to recognize and measure product/market fit is a critical tool to make the best decisions on driving success of a company. In the post I linked to above, I make a case on the two metrics you really need to understand about product/market fit: retention and acquisition, and that product/market fit is really about finding a level of satisfaction (usually measured through reten

Product Marketing 131

Product Marketing Marketing Scale Software Review 131

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Payments

SaaStr

OCTOBER 31, 2022

CNBC had a good write-up of how the Figma acquisition got done. How you really need a lot of both CEO and President/SVP level support to get a big “Bet The Farm” deal like this done, and more. One of the many things that stuck out to me was just how long the $20B acquisition was in the making. A decade: Adobe first reaches out after launch in 2012.

Acquisition 194

Acquisition Startup Pricing Marketing 194

User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. In today’s article, we’ll be covering various product engagement metrics, five effective strategies to boost user engagement, and two of the best product analytics tools in the market.

Engagement 98

Engagement Metrics Strategy Churn 98

Infinicept

OCTOBER 31, 2022

By Michael Bradley, Senior Vice President of Growth, Infinicept Software-led payments are driving rapid changes to financial institutions’ payment services strategies. Software companies (sometimes known as independent software vendors or ISVs) are becoming the predominant distribution platform for payment services. This means that ISVs are adopting business models where they look, feel.

Payments 98

Payments Embedded Payments Payment Solutions Payment Services 98

Teamgate

OCTOBER 31, 2022

5 Best CRMs with Intercom Integration Intercom is a leading customer communication system that sales, marketing, and support teams rely on for communicating with prospects and existing customers. You can use the tool to communicate with customers via your website, mobile or web app, and email. While Intercom works well on its own, you can […] Source.

Mobile 98

Mobile Communication Sales Marketing 98

IT World

OCTOBER 31, 2022

If you’re a normal geek, you likely play around with various operating systems and releases. Often, I find that trying out various betas can not only leave you confused about what’s been officially released, it can also confuse your computer. I typically use a mixture of virtual and actual machines for my beta testing, and I often use the laptop I have at home for betas.

Cloud 96

Cloud 96

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

FastSpring

OCTOBER 31, 2022

When managing international recurring payments, there are three overarching considerations: Staying up to date with local tax laws and transaction regulations Making it really easy for customers to make the initial purchase and sign up for recurring payments Ensuring each subsequent payment goes through. While this may sound simple, there’s a plethora of factors to consider to achieve those three goals including: Currency conversion rates Preferred payment types Payment processing Tax collection

Merchant Services 78

Merchant Services Payment Features Payment Services Payment Solutions 78

Sales Hacker

OCTOBER 31, 2022

Want to write sales emails like a pro? Kristina and Will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Sr. Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker.

Sales Recruiting 77

Sales Recruiting Sales Hiring Scale Engineering 77

IT World

OCTOBER 31, 2022

Worldwide semiconductor sales are down 0.5% in September, on a month-to-month basis, according to statistics released by the Semiconductor Industry Association, and down 3% compared to September 2021, as demand continues to soften in the face of multiple macroeconomic difficulties. According to the SIA’s report, September chip buying in the Americas region rose by 11.5% compared to the same month in 2021, to a total of just over $12 billion, and upticks to $4.53 billion and $4.05 billion, respec

Marketing 73

Marketing Sales 73

Sales Hacker

OCTOBER 31, 2022

Look, we get it. You’ve got a number to hit. Outreach is a big platform. Who’s got the time? … with these Outreach hacks, you do. In this master class designed specifically for Outreach users, we’ll teach you to go beyond the basics and save up to 5 hours a week with tips, tricks, and little-known Outreach features to create and close more pipeline.

Consulting 75

Consulting Enterprise Management Sales 75

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

IT World

OCTOBER 31, 2022

The tech sector has been hit particularly hard by the Great Resignation , leaving organizations facing a dearth of qualified job candidates for more than a million job openings. At the same time, CIOs and CFOs have started to slow the rate at which they’re creating new IT jobs and hiring due to inflation and recession fears, according to a recent report from job research firm Janco Associates.

Technical Review 61

Technical Review Interviewing 61

Chargebee

OCTOBER 31, 2022

The journey from closing a deal to hearing the cha-ching of your commission hitting home - needn't be a nail-biting adventure. Simplify your quote-to-cash process with the new Hubspot+Chargebee integration.

52

52

Infinicept

OCTOBER 31, 2022

???? Compliance 101 (Part 2 of the Payments Education Webinar Series) A critical consideration in the world of payments is always compliance. Join our compliance experts Dan Spalinger, VP of Global Advisory Services at Infinicept, and guest speaker Anthony Petruso, VP of Compliance Services at MegaplanIT, as we discuss the range of variables that apply to different payment models and players in.

Payment Services 52

Payment Services compliance Education 52

CloseSaaS

OCTOBER 31, 2022

The buyer's journey has changed. Here's how those changes impact your sales strategies.

Strategy 52

Strategy Sales B2B 52

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Revenue

SmartKarrot

OCTOBER 31, 2022

Role: Senior Customer Success Manager Location: Remote, United States Organization: Sigma Computing As a Senior Customer Success Manager, you will manage the customer lifecycle for Sigma accounts. Provide customer onboarding and monitor for effectiveness. Ensure successful customer adoption by building relationships and regular engagement. Become a Sigma champion and product expert, customers will look to you for advice and expertise.

Customer Success 19

Customer Success Technical Review Systems Review Data Analysis 19

User Pilot

OCTOBER 31, 2022

Wondering how to analyse qualitative data and get actionable insights? Search no further! This article will help you analyse qualitative data and fuel your product growth. We’ll walk you through the following steps: 5 qualitative data analysis methods. 5 steps to analysing qualitative data. How to act on research findings. Let’s get started!

Data 98

Data Data Analysis Interviewing Underperforming Technical Team 98

SmartKarrot

OCTOBER 31, 2022

The customer success/account management industry is constantly evolving, but one main thing that has not changed is the need for personalized recommendations for clients. While traditional approaches like surveys and customer data can give your clients general information about their accounts, these methods do not provide any value beyond basic statistics or averages.

Customer Success 10

Customer Success AI Search Management Artificial Intelligence 10

User Pilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. If you’re considering if Userpilot can help you, keep reading. We’ll explore all the core Userpilot features & capabilities… but most importantly how you can make the most out of it.

Onboarding 96

Onboarding Software Review Marketplace as a Service Engagement 96

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments