Thu.Nov 24, 2022

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Dear SaaStr: How Many Deals a Year Do VCs at Bigger VC Funds Do a Year?

SaaStr

Dear SaaStr: How Many Deals a Year Do VCs at Bigger VC Funds Do a Year? Not as many as you’d think. This is a really important question because it creates so many non-obvious VC-founder dynamics. There are some partners that do more but the number is generally 1-2 per year at most traditional Series A/B/C VC firms, maybe 3–4 at pre-seed funds, and the partners do start to slow investment down after 7–10 board seats.

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How to Add Personality to Your Prospecting to Attract Ideal Customers

Predictable Revenue

Josh Garrison joins the Predictable Revenue podcast to discuss the hard skills needed to succeed at SDR Management and how to thrive in a sales management role. The post How to Add Personality to Your Prospecting to Attract Ideal Customers appeared first on Predictable Revenue.

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Customers Are Asking for Longer Payment Terms. Should You Push Back?

SaaStr

So one thing that’s back now is customers asking for longer payment terms. Not all of them, and not in every industry. And if your customers pay on credit card, for the most part, this won’t matter. But customers you invoice in many cases are again asking for much longer than classic Net 30 terms. This isn’t new, we see it every time an industry comes under stress.

Payments 278
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Meta teaches an AI to lie, strategize

IT World

Meta has trained an AI agent to play a boardgame that involves chatting with other players to persuade them to support its strategies — and then betraying them. The company, which owns Facebook, Instagram and WhatsApp, says that its Cicero AI may have widespread applications in the near future including developing smarter virtual assistants with the combined use of technologies such as natural language processing (NLP) and strategic reasoning, according to a blog post released by the company.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Thanks to Cledara, FIS, Insight Assurance, Paragon, and Zeni for Sponsoring SaaStr Annual 2023!

SaaStr

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! After experiencing the pain of managing software subscriptions first-hand, Cristina, Cledara ‘s Founder and CEO, decided to build a platform that was 100%

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Using the RACE Framework to Drive Conversion for Your SaaS

User Pilot

Can the RACE framework refine your strategic thinking ability and thus provide you with a simple but effective marketing strategy? The goal of any traditional or digital marketing strategy is product growth. Although there are multiple models for defining marketing strategies and tracking marketing success, the RACE framework provides a solid, practical, and simple direction to market strategy development.

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Inbound vs Outbound Sales: Which One Should You Focus On?

CloseSaaS

In this inbound vs outbound sales showdown, see if should you build an inbound sales machine, set up an outbound sales team, or take a hybrid approach.

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How to Create Effective Step-By-Step Guides For Your SaaS Product

User Pilot

Step-by-step guides are the base of your documentation and a must-have if you want to enable product growth. Proper documentation can go a long way when outsourcing processes, hiring new employees, and onboarding customers to use your product as intended. This article will cover the key elements of a good product guide and the tools that can help you implement them.

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11 Ultimate Sales Funnel Examples That Convert Like Crazy

CloseSaaS

We’ve reviewed how eleven different businesses use sales funnels to close more deals, and how you can do the same to boost team effectiveness and revenue.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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High-performing Digital Retention: Now Available Online for Any Subscription Service

Chargebee

Wondering if Chargebee Retention is your best bet against customer churn? No way of testing if it really works? That changes now. Chargebee Retention launches its 'Essentials Plan' for free!

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This Downturn Is Different: How to Drive Retention and Mitigate Churn in 2023?

Chart Mogul

In a downturn, priorities shift. Buyers start getting cautious. They stop purchasing new software and reevaluate their current spending. Naturally, this puts extra pressure on customer success. After all, it’s the customer success teams that drive growth through retention and churn mitigation. So, what’s the best way to drive retention and mitigate churn in 2023?

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How to Build a Churn Funnel to Combat Subscription Cancellation

Chargebee

Exit surveys are antiques. Today's subscription businesses are equipped with churn deflection funnels that are attentive to their customers' needs and significantly improve retention. Want to build one for yourself? Dive in!

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What Are The Nicest Software Types To Handle Your Taxes?

SaaS Metrics

If you are one of those who are just involved in online financial trading, you will definitely face several types of taxes. Such as value-added, income, or capital gains taxes. Taxes for income amounts are the most common. The amount of income tax you pay will depend on your personal circumstances and. Read more. The post What Are The Nicest Software Types To Handle Your Taxes?

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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3 Ways to Make Customer Retention Your New Growth Strategy

Chargebee

When the economy suffers, acquisition-led models develop cracks in their systems. Thankfully, a solid retention game can help you step up to the growth challenge. Learn how.

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Industries Where SaaS Commonly Used

SaaS Metrics

Software-as-a-service (SaaS) has taken the world by storm. It is utilized in almost every industry and makes processes more efficient. A SaaS is utilizing software to aid operations. It’s based in the cloud and often a monthly membership fee is charged. The opportunities are endless as software can be used in all. Read more. The post Industries Where SaaS Commonly Used first appeared on SaaS Metrics.

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Why Retention is the Bedrock of High Subscriber Growth

Chargebee

There are two kinds of companies - ones that think of retention reactively, and ones that use retention as a means to also fuel their subscription growth rocket. Which company are you? And how can you take your retention game a notch higher? All answers here.

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Nov 25- Customer Success Jobs 

SmartKarrot

Role: Customer Success Consultant Location: Remote, United States Organization: Phocas Software As a Customer Success Consultant, you will manage assigned accounts by developing and nurturing strong, positive, proactive relationships and understanding the customers’ business and technical needs. Be a Point of Contact for clients to document their business needs, and technical requirements and provide solutions.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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6 Ways to Retain Subscribers Before They Cancel

Chargebee

The old feedback at the point of cancellation always is a too-little-too-late effort in building relationships. Do you know about the 5 other active ways you can offer customers a cancellation experience that makes them want to stay?

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What are Net Dollar Retention, ARR Churn, and Revenue Churn?

SmartKarrot

Businesses across all sectors are grappling with instantaneous transformation. We all have witnessed or are still witnessing the changing business sensations, which have greatly impacted how business grows. There are massive global metamorphoses and challenges to compete with. And alliances must learn to hunt oscillations and acclimate accordingly to keep the business growing.

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The Risk of Reactive Customer Retention

Chargebee

What does Netflix's Q2 '22 subscriber slide teach us about acting late? And how are B2B and B2C retention strategies different, considering that the two have very different purchase drivers?

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Nov 24 – Customer Success Jobs 

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Hawke Media As a Director of Customer Success, you will establish a culture of high performance, accountability, and solutions-oriented thinking. Implement and uphold the CS quota for upsells and collaborate with BDEs to ensure that the opportunities identified by CS are actionable and have a high probability of closing.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.