The Daily Egg
MARCH 31, 2020
Optimizing your conversion funnel is one of the fastest ways to grow a SaaS business. You don’t need more traffic. You don’t need lower churn or a better product. You don’t need better upsells. All you need is a few changes to the funnel that you already have. For most SaaS businesses, there’s a few […]. The post Are You Optimizing Your SaaS Conversion Funnel?
SaaStr
MARCH 31, 2020
In today’s crazy world, more and more vendors are seeing customers that want to cancel annual or longer contracts. What should you do? The simple answer “of course” in that yearly contracts can’t be canceled — per se. That’s the whole point of whatever explicit or implicit discount you give for doing a yearly contract (vs. monthly or quarterly).
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Andreessen Horowitz
MARCH 31, 2020
Nobody ever wants to do layoffs. Laying your employees off is one of the hardest things you do as a leader. But remember, however badly you feel about it, your issues are small compared to those of the impacted employees. … The post Planning and Managing Layoffs appeared first on Andreessen Horowitz.
SaaStr
MARCH 31, 2020
With venture capital investments that fail, is the problem most often with the entrepreneur or was it a bad investment by the VC? There often is no problem. The earlier stage you invest, the more often some of them just … don’t work out. Bill Gurley’s answer to How much money did Benchmark capital lose on Webvan? The above answer on Quora from Bill Gurley sort of sums it all up.
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Groove HQ
MARCH 31, 2020
How we executed a super simple customer retention strategy to retain 10% more customers. The post This Easy Customer Retention Strategy Increased Our Annual Subscribers by 10% appeared first on Groove Blog.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Nimble - Sales
MARCH 31, 2020
If you are a Nimble user and use Twitter as a part of your social media business strategy, the tips in this blog post might come in handy. Nimble has a direct integration with Twitter; once you connect your Twitter account to Nimble, all your tweets and direct messages will automatically appear under the Interactions […]. The post How To Be Nimble In Twitter appeared first on Nimble Blog.
Andreessen Horowitz
MARCH 31, 2020
Editor’s note: As the novel coronavirus spreads, tech developers around the world have assisted in symptom tracking, equipment distribution, data gathering, and much more. Since we’ve been closely tracking this crisis — and cover China and the global nature of … The post Coronavirus Apps From Around the World, Translated appeared first on Andreessen Horowitz.
Sales Hacker
MARCH 31, 2020
As salespeople, we’re naturally resilient. Every day we recover quickly from the many rejections we receive from prospects, clients, and the market, only to hop on a call and get rejected again. It’s part of our DNA to keep going despite adversities. Our current situation is no different. No one saw the coronavirus crisis coming, but that doesn’t mean we have to let it beat us.
Andreessen Horowitz
MARCH 31, 2020
There are 30 million small businesses in America, and in the face of government-ordered quarantines, many are on a death spiral as their revenues approach zero and expenses accumulate. Tens of millions of jobs will be lost if this happens, … The post Small Businesses Depend on the Stimulus Package. The Stimulus Will Depend on Fintech. appeared first on Andreessen Horowitz.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Totango
MARCH 31, 2020
COVID 19 has forced businesses to quickly adapt and explore new ways of working. Leaders need to act fast and act now to ensure your team and business can navigate through the change. Take a much closer look at your customers and their exposure to COVID-19 and implement the necessary action in your business to not only survive during these unprecedented times but also thrive and innovate.
Andreessen Horowitz
MARCH 31, 2020
This is the next cycle (Q1 2020) of Hustlin’ Tech , a podcast series (from the a16z Podcast) about technology platforms that create opportunities for people. Recorded right before the coronavirus pandemic, these next 3 episodes touch on many things … The post The Hustlers’s Guide to Suing the Man appeared first on Andreessen Horowitz.
Totango
MARCH 31, 2020
Hi, In the last two weeks we have all acclimated to a new reality where we have to work from home, meet online with our colleagues and learn how to drive every aspect of our life: fitness activity, meeting friends, school, etc., all online. The way we meet face-to-face changed, and very quickly, we learned to do everything remotely. Now, you must focus on locking in your core business, your current customers.
Andreessen Horowitz
MARCH 31, 2020
This is the next cycle (Q1 2020) of Hustlin’ Tech , a podcast series (from the a16z Podcast) about technology platforms that create opportunities for people. Recorded right before the coronavirus pandemic, these next 3 episodes touch on many things … The post The Hustler’s Guide to Taking Care of Old Folks appeared first on Andreessen Horowitz.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Sales Hacker
MARCH 31, 2020
Quick! Clear the room. Move the dirty laundry basket. Pick up the kid’s toys. . It’s almost time for that Zoom sales call, and that means frantically trying to make the area behind your camera look more professional… or at least as professional as you can make it look…. . You know how it goes. As the world shifts to remote work, many of us are needing to rearrange our daily lives (both literally and figuratively) to accommodate the changes.
Nimble - Sales
MARCH 31, 2020
Have you ever wondered why the spa and wellness industry can’t do without a good CRM system? Indeed, this industry is very competitive and if you are a customer-oriented company, you probably know that losing one client can cost you a lot! In this review, we’ll have a look at the key benefits of a […]. The post How to Choose the Right CRM System For Wellness Centers appeared first on Nimble Blog.
IT World
MARCH 31, 2020
Today MariaDB Corporation officially launched SkySQL , a cloud-hosted version of the MariaDB database management system supported and managed by MariaDB’s own creators. Aside from providing convenient access to MariaDB on Google Cloud Platform starting at $0.45 per hour, SkySQL strikes back at services like Google Cloud SQL and Amazon RDS — managed database solutions that feature forks of MySQL or MariaDB, but are often multiple versions behind the latest releases.
ChurnZero
MARCH 31, 2020
7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. During this time of economic instability, it’s critical that Customer Success teams protect and provide business continuity to their customers. We held a panel discussion with Customer Success leaders and our customers to share advice from the trenches as they navigate this period of unprecedented uncertainty.
Speaker: Margaret-Ann Seger, Head of Product, Statsig
Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating
ProfitWell
MARCH 31, 2020
The economy may be different today than it was four weeks ago, but does that mean you can’t still 20X your SaaS growth? Let’s start with the right mindset. Listen wherever you get podcasts: Top B2B SaaS news. Ben @ Privy on 20X-ing your growth (in one year). Our friend, Chief Instigator and expert SaaS Coach, Dan Martell, has a question: If everything in your business fell apart and you had to rebuild from scratch, what would you do?
Kraftblick
MARCH 31, 2020
How did COVID-19 influence the purchase process of banking and finance companies – clients of software companies? Kraftblick is on its way to find out. Kraftblick is talking with the management of Verizon Data Services, People First Federal Credit, Venture Out Consultants, and Hawaii National Bank. Joe Riccardo. CIO/Senior Vice President at People First Federal Credit. – How did Coronavirus affect the banking sector?
OPEXEngine
MARCH 31, 2020
In the 1970s, J. Patrick Kelly, the first sales ops group leader, described his responsibilities as “all the nasty number things that you don’t want to do, but need to do to make a great sales force.” More than 40 years later, much has changed about sales processes and cross-functional collaborations, yet three things remain true: Sales ops covers a vast array of responsibilities, which continues to expand.
OpenView Labs
MARCH 31, 2020
“Be kind, for everyone you meet is fighting a battle you know nothing about.”. –Wendy Mass. Mental health challenges for remote workers. In Part I of acework’s Remote Best Practices series , we mentioned how remote and dispersed teams have fewer opportunities for in-person discussions, which may hurt team cohesion and productivity. In addition, this may also be a barrier to knowing if a team member is dealing with a mental health challenge.
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ReSci
MARCH 31, 2020
We've had a busy week here at Retention Science! We hosted a webinar earlier this week, and threw an event for local eCommerce executives just last night, right here in Los Angeles. The post How often should you be emailing customers? appeared first on ReSci.
CloseSaaS
MARCH 31, 2020
Your sales pipeline is bone dry. The flood of leads and opportunities has turned into a trickle, leaving you scrambling to find new opportunities amidst a worldwide crisis. The dream of having the best quarter ever has turned into a nightmare of missing your quota. What should you do?
SaaS Metrics
MARCH 31, 2020
One of the most important processes in any company is getting its project management team right. They are the ones who will undertake the various aspects of a project – from client servicing to laying out the foundation plans to implementing every plan in the pipeline. Having good project managers is one of the biggest requirements of any project management team and if you’re looking to get yourself trained, there are plenty of courses available online.
CloseSaaS
MARCH 31, 2020
The world is shutting down. Things are changing every day. And although I don’t have any clue what’s going to happen, I do have experience selling during a downturn. This is how I keep selling during a crisis, and you can too.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
Valuize Consulting
MARCH 31, 2020
By Ross Fulton, Founder & CEO of Valuize Strong. Determined. Brave. And covered in brick dust and plasterboard. These are all common traits of customer success leaders who are driving sustainable growth for software companies in the subscription economy. These leaders are armed with customer success strategies that empower them to blast through the walls [.].
CloseSaaS
MARCH 31, 2020
Healthy communication with your team is always important. But healthy communication with a remote team during a global outbreak is paramount.
Valuize Consulting
MARCH 31, 2020
Strong. Determined. Brave. And covered in brick dust and plasterboard. These are all common traits of customer success leader s who are driving sustainable growth for software companies in the subscription economy. These leaders are armed with customer success strategies that empower them to blast through the walls in their businesses. Companies unintentionally constructed these sky-high, solid walls in the era of ‘acquire the customer at all costs’, ‘sell, implement, walk away’ and ‘feature-fun
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