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If there’s one rule almost everyone universally agrees with when building software, it’s that focus is critical. Conventional wisdom says that if you narrow your focus, you can go really deep. Parker Conrad, the CEO of Rippling, disagrees. As a founder of two different compound startups, each valued at above a billion dollars, he’s probably the best person in the world to share this alternative perspective.
Just over a year ago, my role at Buffer shifted, and I became a Growth Marketing Manager working on Buffer’s Growth Marketing team. This change happened at a time when we needed to quickly scale how we run experiments to start looking for improvements to their performance. Experiments are an important component in marketing teams and are a proven method for understanding the causal impact of a change and improving marketing strategy iteratively and quickly.
So there was a quiet SaaS IPO you may have missed in the craziness of 2021 — SEMRush, a tool your marketing department quite likely uses to keep track of the performance of your SEO and marketing site. Today, Semrush is quietly doing $290,000,000 in ARR, with strong NRR, and growing a very respectful 24% a year … and is worth just $1.2 Billion. It’s tough out there in the public markets, folks. 5 Interesting Learnings: #1.
Generative artificial intelligence (AI) tools such as ChatGPT are rapidly gaining traction, allowing the technology to be used throughout the enterprise to automate a variety of manual tasks performed by workers today, leading to what's expected to be a major shift in the global job market. In the US and Europe, as many as 300 million jobs could be threatened by some form of AI, according to a March research note by investment bank Goldman Sachs.
When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
Dear SaaStr: What Are The Biggest Lessons You’ve Learned from Failure as an Entrepreneur? Don’t Fail. I’ve almost failed several times but never actually failed. Why not? Never quit. You can’t fail if you don’t quit. Find great co-founders. If you find truly great cofounders, you always have another card to play. Don’t spend all the money.
Customers are the lifeblood of any business, and asking good feedback questions is critical to gauging their thoughts about your product or service and its perceived strengths and weaknesses. When used correctly, customer feedback can shape your growth strategy, help you detect issues, improve your brand image, and increase customer loyalty. To get your customers to talk, however, you must ask the right questions in the right manner.
Customers are the lifeblood of any business, and asking good feedback questions is critical to gauging their thoughts about your product or service and its perceived strengths and weaknesses. When used correctly, customer feedback can shape your growth strategy, help you detect issues, improve your brand image, and increase customer loyalty. To get your customers to talk, however, you must ask the right questions in the right manner.
The European Commission has announced that it will co-fund four testing and experimentation facilities, or TEFs, for AI exploration, in order to support responsible AI development and ease compliance with the EU AI Act, which is in the final stages of approval before being enacted into law. The TEFs will function in both the physical and virtual realms, according to a statement from the Commission this week.
With solid in-app marketing strategies, you’ll keep users engaged, help them experience your product’s value, and increase long-term retention. But the big question remains: how do you know what in-app communication to implement and when to trigger them in the user journey? This article provides an answer. Read on to find 17 practical strategies you can begin implementing right away.
Apple has raised its voice against a UK law that will dramatically undermine secure commerce and trust online, warning it could put UK citizens at risk. And Apple is not alone. More than 80 civil society organizations, academics, and experts from 23 nations have warned against the UK government’s decision, which would turn the UK into the first democracy to require routine surveillance of people’s private chats.
Justifying improvements to CX without measuring your customer experience ROI can be hard. You need to prove that you’re making a difference and that metrics like customer retention are improving. This article will help you measure your ROI of customer experience and optimize your CX program. TL;DR Customer experience ROI is the financial value made from customer experience improvements.
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
I’ll let you in on a secret: Of all of the widely known scarce commodities in the world—oil, gold, lithium, palatable Justin Beiber songs (sorry, bro)—high-quality software developers are the shiny stars at the top of the list. Software has become ubiquitous in the business world, so firms everywhere need to find great engineering talent.
Are HubSpot surveys any good? This is the key question we answer in our in-depth review. To be more specific, we look at the different types of surveys you can create in HubSpot, how to do it as well as their pros and cons. Finally, we explore how you can leverage them to collect actionable customer feedback. Let’s get right to it. TL;DR HubSpot surveys are one of HubSpot’s customer feedback tools , allowing you to collect feedback and gain insights into customer needs.
We’re excited to announce that Nimble has launched Deals onboarding and sample data to our New Nimble Deals to help you get up to speed quickly. By loading our Nimble Sample Data you can easily visualize what a live deal pipeline and reports look like for an active sales team. Onboarding to a new CRM […] The post Streamline Your Sales Teams Deal Onboarding with Nimble’s New Sample Data appeared first on Nimble Blog.
Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows!
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
As the digital landscape rapidly evolves, staying abreast of digital trends and breakthroughs is no easy feat. Whether you’re aiming to amplify your technological prowess, inspire your team, or simply keep a keen eye on industry developments, you’ll need more than just quick Google searches and ad-hoc articles.
There are an estimated 12 million – 24 million eCommerce sites across the entire globe, with more being created every single day. To get a slice of this market share, retailers are constantly expanding the platforms they sell on, with platform such as Shopify currently being the most popular. But new media such as TikTok Shop are growing in popularity, with this platform being named the highest grossing non-game app.
I did a micro-post recently, MosaicML’s Open Source MPT-7B Model Writes an Epilogue to The Great Gatsby. I was a bit puzzled, though, that MPT-7B was showing up as current news, since its release happened in May. I started pulling on that thread and it unravelled interestingly. MosaicML MPT-30B and MPT-7B Models First off—it wasn’t the MPT-7B model that was the news over the past week, it was MPT-30B , announced June 22nd. 30 stands for 30 billion parameters, up from 7 billion
Userlane, LouAssist, or Userpilot – which is the best tool for your SaaS platform? To help you answer this question, we compared each tool’s use cases, features, pricing, reviews, and pros and cons. Surely, review sites also provide such comparisons. But they just scratch the surface and leave a lot of questions still unanswered. After reading this article, you’ll be able to decide which tool works best for user onboarding , product adoption, and customer feedback.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The world of online slots is an exhilarating realm filled with spinning reels, captivating themes, and the potential for exciting wins. As you embark on your virtual slot machine adventure, you may encounter the term “RTP” – an abbreviation that holds the key to understanding the inner workings of these digital marvels. Read more The post RTP on Online Slots: An In-Depth Exploration of Their Functionality first appeared on SaaS Metrics.
Construction management is a critical aspect of any construction project, be it building a home or erecting a skyscraper. It involves the planning, coordination, and control of all aspects of the project from the design phase to completion.
Like any business in the modern world, technology plays a vital role in your daily operations. But when technical issues arise, they can be a major disruption to your workflow. That’s where IT support comes in. IT support is essential to keep your business running smoothly, ensuring your technology is up-to-date, functional, Read more The post On-Site vs Remote IT Support first appeared on SaaS Metrics.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
Managing a construction project, whether big or small, can be a daunting task. One missed step could easily throw the entire project off track and lead to delays, cost overruns, and other headaches. However, thanks to advancements in construction management software (CMS), these concerns are becoming a thing of the past.
If you run a business of any size, you will need a cooling solution to keep the temperatures down during the summer months. Even if the business in question is located in Alaska, North Dakota, or any of the other cold states, hot spots like restaurant kitchens and manufacturing plants will still. Read more The post 4 Tech Tips to Keep the Temperature and the Bills Down in Your Place of Business first appeared on SaaS Metrics.
A key account means one of your business’ most valuable customers. How do you determine a client’s value to your company? While the term value is subjective, you can use a few parameters to recognize these customers, such as: They tend to recommend your business to new prospects The lion’s share of your revenue is from them They give your corporation credibility in the market After identifying these clients, you need to adopt an effective key account management strategy in order to cultivate mut
The Biden administration is reportedly considering placing new restrictions on the export of AI chips to China, in a move that could specifically target products previously compliant with the rules.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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