SaaStr

AUGUST 2, 2021

But developing solid partnerships takes vision, grit, time and patience. Aneesa Sayall (VP of Strategic Operations Customer & Partner Org at ServiceNow) interviews Lara Caimi, the ServiceNow Chief Customer & Partner Officer, about the journey to $15 billion and how building partnerships help propel the business.

Outsourcing Services 287

Outsourcing Services Scale Scaling Outsourced Development 287

Neil Patel

OCTOBER 13, 2020

But the answer more and more business owners are turning to is a simple one: outsourcing. Outsourcing is giving your work to someone else outside of your main business. You could even outsource by shipping a business process like manufacturing overseas. Understand Why You Want to Outsource. Make a List of Common Tasks.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

SaaStr

MARCH 31, 2021

It was founded way back in 2005 as an outsourcing company, then developed Windows software to automate scripts and more, and turned this into a powerhouse for automating complex functions integrating Cloud and on-prem. 2005: Started as a tech outsourcing company. Technology partners and SIs are key to growth. seed round.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

Neil Patel

MARCH 12, 2021

If you’re feeling overwhelmed, one of the questions you should ask yourself is “should I outsource my blog?” You could split up the work with guest posts , staff bloggers, or outsource your blog completely. They may be turned off if you step back and start outsourcing your blog posts. It depends.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring VP of Engineering 141

Payrix

APRIL 10, 2025

In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

SaaStr

MARCH 1, 2024

TJ Nahigian, co-founder and Managing Partner of Base10 Partners, and Luci Fonseca, Partner, deep dive into the current GenAI landscape, incumbents vs. startups, and the six questions founders should ask themselves to drive value from GenAI. Another way to look at this is by how much venture funding goes into the sector.

Generative AI 296

Generative AI Outsourcing Services AI Software Review 296

Tom Tunguz

MARCH 14, 2013

During the life of a startup, the question of outsourcing can arise frequently whether for PR, marketing, product design, sales or engineering. Outsourcing can be very attractive: consultants bring new points of view, relevant experience and (potentially) immediate results. What are your lessons from outsourcing?

Outsourcing Services 100

Outsourcing Services Outsourced Development Development Team Review Technical Review 100

SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. And the way you get it is whether it’s outbound, generally inbound events or whatever, solve a 10 X pain point, solve a unique pain point that a large enterprise has that other vendors don’t provide. So, thanks man. So hope that’s helpful.

Scale 296

Scale Outsourcing Services Sales Hiring VP of Engineering 296

Sales Hacker

NOVEMBER 16, 2018

Driving sales is such a vital component of every company’s strategy, so it may seem illogical to even consider outsourcing any part of your sales process. In this article, I’ll talk about the pros and cons of complete outsourcing, outsourcing certain functions of the SDR role, and building your entire SDR team in-house.

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Outsourcing Services Outsourced Development Scale Sales Hiring 98

Intercom, Inc.

FEBRUARY 26, 2018

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. Outsource Undifferentiated Heavy Lifting. Outsource undifferentiated heavy lifting.

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Outsourcing Services Software Review Software Outsourced Development 224

Sales Hacker

NOVEMBER 5, 2018

When it comes to business outsourcing, I have been on both sides of the table. I have, since 2009, hired 20+ outsourced resources from all over the world for tasks such as data research, web design, translations, voiceover talent and more. That means that some of our clients, are outsourcing to us. Extreme, right?

Outsourcing Services 92

Outsourcing Services Outsourced Development Sales Outsourcing Underperforming Technical Team 92

FastSpring

MAY 20, 2019

There comes a point in your company’s lifecycle when you must decide between outsourcing your ecommerce operations or continuing to keep everything in-house. Keep costs under control — An outsourced agency can mean big bucks, especially if you’re just getting your footing. Outsourced Ecommerce Solution.

Outsourcing Services 104

Outsourcing Services Payment Methods Outsourced Development Payment Solutions 104

Sales Hacker

MARCH 22, 2018

In this article, I will summarize what I’ve learned about B2B sales outsourcing. W hat is Sales Outsourcing? Sales outsourcing gives parts of your own sales process to others (individuals or agencies). Reasons to outsource include: Lack of expertise and experience in some sales functions (e.g. Lead Generation).

Outsourcing Services 100

Outsourcing Services Sales Outsourcing Outsourced Development Scale 100

SaaStr

FEBRUARY 3, 2021

Okta is one of the more interesting Cloud and SaaS leaders, growing from its early roots as one of several Cloud identity vendors, to the break-out leader, to expanding its product profile to developers and customer identity, and more. Managing Professional Services Revenue From Just 8% in 2019 to Just 5% Now. That can be smart.

Outsourcing Services 287

Outsourcing Services Outsourced Development Cloud Scaling 287

SaaStr

FEBRUARY 7, 2023

with Olivier Adam, Chief Growth Officer at ReferralCandy Successful Scaling Across Markets, Lessons in Marketing & Building GTM with IvyCap’s MP with Ashish Wadhwani, Co-founder and Managing Partner. And thanks to our partners at Globalization Partners for helping bring Braindates to SaaStr APAC. Happy Brain-dating!

VP of Engineering 296

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 296

Sales Hacker

APRIL 25, 2019

The SMB Decision: In-House vs. Outsourced Sales Development. Without a sales development team, you can find yourself struggling when it comes to pipeline generation. For SMBs, this is a pivotal decision: Do you hire an in-house sales development team or work with an outbound partner? Salary and benefits costs.

Outsourcing Services 98

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 98

SaaStr

APRIL 21, 2023

If you outsource a firm or agency and dump cloned content on them and destroy your list, outbound won’t work for you. People are coming to do careful discovery, meet with vendors in person, and look at everything in the space before bringing budgeted and unbudgeted products into their company each year. You have to do the research.

Outsourcing Services 260

Outsourcing Services Scale Outsourced Development Marketing 260

SaaStr

OCTOBER 21, 2021

And sometimes just Cheaper and Best Service also work without any real different features. You can outsource development. Yes, your new product does have to be better than the existing guys. But sometimes only in just 1 small, but important, way. Maybe being more enterprise, like $15B Gitlab vs. GitHub. Domain expertise.

Outsourcing Services 315

Outsourcing Services Outsourced Development Startup Product Marketing 315

SaaStr

APRIL 18, 2023

And sometimes just Cheaper and Best Service also work without any real different features. You can outsource development. Only sort of required. Yes, your new product does have to better than the existing guys. But sometimes only in just 1 small, but important, way. Domain expertise. Not required. Helps, yes. Product-market fit.

Outsourcing Services 286

Outsourcing Services Startup Outsourced Development Technology 286

SaaStr

APRIL 9, 2024

That’s where George’s team spends a lot of time, working with partners in various stages of the AI journey and helping them unlock value from AI. This platform lets you do all model training, development, deployment, prompt-tuning, and fine-tuning. The last area is around app development and IT ops or, simply put, code.

AI 299

AI Outsourcing Services Outsourced Development Government 299

SaaStr

MARCH 2, 2022

Use it to develop a hypothesis about what will work and turn it into a data-driven program. You can do this by creating community and developer advocacy teams that enable the community to succeed. The mandate for community and developer relations needs to be about community success and community growth.” – Asawari Samant.

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Outsourcing Services Scale Outsourced Development Marketing 246

Sales Hacker

JUNE 14, 2018

A viable and proven option is handing over some or all of your sales efforts to outsourced sales professionals. It’s true that outsourcing your sales to a third-party provider can yield favorable results. There are many outsourcing companies, but which of them can actually hold a sales quota and get results?

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Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 80

SaaStr

NOVEMBER 17, 2020

Why are founders and startup employees expected to take minimal salaries while VC partners rake in $500K-$1M per year plus carry? How much does a VC partner earn? We’ll either outsource the web development to get a beta version running for users or make a non-working prototype to present to investors.

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Outsourcing Services Venture Capital Outsourced Development Web Development 230

SaaStr

MAY 4, 2022

As your business grows in complexity, these drags on your infrastructure can impact your product development. You can deploy subscriptions as a service, billing as a service, fraud prevention as a service. You get a service, you get a service, you get a service—everything is a service now.”.

Payment Features 260

Payment Features Payment Services Outsourcing Services Payment Solutions 260

Incredo

JULY 8, 2019

“The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself.”. Digital marketing agencies usually write about what a company will receive after partnering with them or why a company should choose their services over another agency’s services. Let’s dive in! #1

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Outsourcing Services Scale Outsourced Development Sales Hiring 200

Kellblog

FEBRUARY 6, 2023

Company A has a leaner services business at 10% of revenue, where company B’s is kind of hefty at 25%. Both companies have barely profitable services businesses (2% gross margin), but at least company A’s is relatively smaller so that services boat anchor does relatively less damage. You know you want to pick A.

Outsourcing Services 117

Outsourcing Services Underperforming Technical Team Outsourced Development Scale 117

SaaStr

MAY 24, 2024

Despite the rise of self-service in B2B , the marketing toolkit (targeted outbound, drip marketing, content marketing , webinars, events) remains effective. CEOs who are not interested in revenue and prioritize product development tend to hire CROs over CMOs. When CS is part of sales, there’s a lack of focus on customer care.

Sales Hiring 296

Sales Hiring Outsourcing Services Technical Review Scale 296

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. What if, instead of spending so much time making your payment stack work for you, your developers could focus on your product? And this leads to our third point.

Merchant Services 148

Merchant Services Payment Services Outsourcing Services SaaS Payments 148

SaaStr

AUGUST 8, 2023

IVP Partner Michael Miao explains, “The role and the scope of the modern finance team has changed dramatically in the last decade. This function can be outsourced in the early days of a startup, but it is usually brought in-house after Series B. No longer are finance teams the traditional “bean counters” of ages past.

Scale 239

Scale Finance Outsourcing Services Sales Recruiting 239

Payrix

JANUARY 28, 2025

However, companies must look beyond basic payment integration to evolve into platforms offering comprehensive services. He also highlighted the growing sophistication of fraud driven by AI, urging software platforms to choose partners who prioritize advanced fraud prevention technologies. Lots and lots of opportunities.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

FastSpring

AUGUST 6, 2024

It became complicated quickly, but by partnering with FastSpring as a merchant of record , we were able to simplify it back down for them. What could have been a long and expensive process for the customer, was handled in just days by FastSpring’s tax experts, and all part of the MoR service when you partner with FastSpring.

Merchant Services 167

Merchant Services Payment Services Outsourcing Services SaaS Payments 167

FastSpring

JANUARY 9, 2025

How you can pursue these strategies to drive more profitability for your games, while developing a more meaningful relationship with your players. Podcast Full Interview: Audio Listen online or find it on more podcast services. Why these strategies actually can result in >50% revenue coming from D2C. Jump to video.

Payments 164

Payments Mobile Payment Methods Revenue 164

Intercom, Inc.

JULY 2, 2020

Companies did everything they could to minimize costs, from outsourcing frontline teams, to implementing needlessly complex phone trees, to simply making customers wait to hear back. . NewVoiceMedia (now Vonage) estimates businesses lose $62 billion every year as the result of bad customer service. The evolution of customer support.

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Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

Sales Hacker

AUGUST 29, 2022

I am from, XXXXX XXXXX a 350+ member, Certified partner with multiple Global IT vendors PEGA, Microsoft, Oracle, TOSCA, Google. We have centers of excellence in Cloud, Custom Software Development, DevOps, PEGA, SaaS, AI, Data warehousing, Data Analytics, BI, and Testing. Subject : Lavender Size: Are you outsourcing?

Outsourcing Services 102

Outsourcing Services Outsourced Development Healthcare Software Development 102

SaaStr

FEBRUARY 11, 2020

It’s a new presentation he’s developing. There was a $40 billion dollar investment in a services company. I think it was somewhere in the Midwest, IT services, and they were growing, made 10% a year. If you have two SDRs, sales development reps, you need … outbound will not work without dedicated people to it.

Scale 279

Scale Outsourcing Services Revenue Outsourced Development 279

Tom Tunguz

AUGUST 2, 2016

As many of these channel partners move to newer distribution models, the brokerage channel model in particular, they represent an efficient and leveraged customer acquisition channel. He and his team were instrumental in developing the explosive growth potential of the channel in serving the SMB. The Channel Distribution Opportunity.

Outsourcing Services 114

Outsourcing Services SMB Acquisition Scale 114

Neil Patel

DECEMBER 13, 2022

A professional employer organization (PEO) service provider can handle everything from payroll to benefits administration, workers’ comp, safety, risk mitigation, and so much more. Continue below to find the best PEO services for your company, so you can go back to running your business without HR burdens falling on your shoulders. #1

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Outsourcing Services Payment Services Sales Recruiting Sales Hiring 88