SaaStr

DECEMBER 3, 2020

What was Sam’s biggest lesson from scaling the sales team at Dropbox? Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Bret was formerly the CTO at Facebook. If we take them one by one, what were your biggest lessons from scaling the team at Dropbox?

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Scale Sales Hiring Sales Recruiting Sales 173

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 177

Scale Enterprise Scaling Sales Hiring 177

Andreessen Horowitz

SEPTEMBER 25, 2023

As CTO of OpenAI, Mira Murati oversaw the development and release of GPT-4 and ChatGPT. 0:00] Mira’s background [4:32] Math, physics, and AI [7:07] Natural language interfaces [10:28] OpenAI Roadmap [17:24] Scaling Laws [20:25] One model to rule them all? Sometimes you sleep and you wake up and you have a new idea.

ChatGPT 81

ChatGPT AI Scale CTO Coach 81

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? In the last two years there have been so many new services around security, around machine learning that literally did not exist.

Cloud 167

Cloud Scale Trends Machine Learning 167

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Obviously, you should definitely jump at opportunities like this. CV templates by Canva.

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Scale Sales Hiring CTO Hire Social Media 103

Audacix

JANUARY 1, 2019

Whether you're about to implement DevOps or for ways to optimise it within your team, you must remember that DevOps is all about discipline and is definitely no magic bullet to doing it right from the outset or to fixing your perceived issues in one fell swoop. But the "configurable" part of this best-practice is just as important.

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DevOps as a Service Cybersecurity Scale New CTO 75

Audacix

JULY 18, 2022

There is definitely no magic bullet to doing it right from the outset or to fixing your perceived issues in one fell swoop. Cross-team sharing is key to scaling DevOps effectiveness Do you have sharing, caring team members? Amazon's tech innovation czar (and CTO) put it best as early as 2006, when he said: You build it, you run it.

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DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

JANUARY 10, 2020

At what scale does that become impossible? With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. * Does Bob agree with the notion that channel sales have completely died in the world of SaaS?

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. Q: FranConnect has customers of all sizes, from emerging and growing to scaling and enterprise. They’ve got a proven concept they need to scale.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Move Faster & Scale Successfully. A big part of the subscription billing iceberg effect relates to all the nuances you don’t think you’ll need, but find out are necessary to scale.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. The good news is that today’s marketers can similarly take advantage of AI-powered recommendation engines on a more affordable scale. Definitely not. Yosem Reichert-Sweet, CTO, Unbounce.

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Artificial Intelligence AI Search Machine Learning Marketing 145

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. She’s looking forward to helping BetterCloud scale and become one of the most reliable solutions that customers use. What does your role as the CTO entail? You wear all hats as CTO.

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Part-Time CTO CTO New CTO Technology 8

Kellblog

JANUARY 29, 2020

Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., If they are already solving the problem in some way, your new solution more likely represents an optimization than a breakthrough. How do they solve that problem today? Be realistic about this. baldness cures [5]). Completeness.

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Startup Sales Hiring CTO Hire New CTO 99

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. And second, just last week he started an incredibly exciting new opportunity with his new company. Can you be a part of this?

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CTO Hire compliance Scale Startup 134

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Of course, not at scale.

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Scale Scaling CTO Hire Part-Time VPE 123

Sales Hacker

SEPTEMBER 29, 2020

Keys to success when scaling a company [10:56]. Major challenges facing a new CEO [19:40]. Vishal Sunak: We are on the scale to eight digits right now, not that far away. So yeah, we’re five years old and scaling to eight digits and beyond now. Keys to success when scaling a company [10:56]. We’re on iTunes.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

Crafty CTO

MAY 29, 2023

If you build a large collection of small published ideas, they tend to self-assemble into larger, more important essay-scale work. Plugging the LinkedIn and Mastodon POSSE Leaks From now on, any significant small idea gets done first on Crafty’s Illustrated as micro content using these new microformats.

ChatGPT 40

ChatGPT Generative AI Social Media AI 40

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. TWO NEW COMPANIES PLOT THEIR COURSE. Further Reading We Spent $3.3M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 145

New CTO Sales Hiring B2C CTO Hire 145

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

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Part-Time VPE Technical Cofounder CTO Hire New CTO 230

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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Payment Methods Merchant Services Scale Payments 207

ProfitWell

FEBRUARY 14, 2020

For example, if you subscribe to the New York Times , you pay a flat price per month or year. The problem with per-seat pricing is that it by definition makes your biggest customers your best customers. And from that flows decisions about what and who to spend time on,” says David Heinemeier Hansson , co-founder and CTO of Basecamp. “[My

Pricing 59

Pricing Technical Cofounder Scale New CTO 59

SaaStr

DECEMBER 13, 2019

It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale. Definitely working on it. And I think what it taught me on the operating side was that consistency is absolutely fundamental scale. Yousuf Khan: Well, it’s definitely evolved over time.

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Technical Advisors Scale Technical Review Payment Solutions 165

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. I’m Travis Bryant.

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125

SaaStr

FEBRUARY 28, 2020

How does this requirement change as the company scales? Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl think about doing this at scale? How does Karl think about retaining agility and flexibility with scale? How does Karl think about working with recruiters?

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Sales Hiring Scale CTO Hire CTO Coach 216

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. I do think some companies definitely will top people too early.

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Sales Hiring Sales Recruiting CTO Hire Scale 159

CloudGeometry

JULY 8, 2021

” This definition, to reiterate my prior post on the subject , is most useful when it applies not merely to “time-is-money”, but to the speed of learning. What starts as an easy hack for a new feature that accesses the database directly sprawls quickly into reads and writes that conflict with all kinds existing functions.

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Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

Sales Hacker

SEPTEMBER 8, 2020

The platform allows sales reps to deliver consistent, relevant and responsible communication for each prospect every time, enabling personalization at scale. We launched REGIE, our product, back in February, but we’re releasing the new and improved REGIE now. We brought in this brilliant CTO who’s got a PhD in informatics.

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. For Slack, that was clearly the engineering and dev communities, who love new tools.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SmartKarrot

OCTOBER 29, 2021

Definition of C-Suite. In an emerging industry, if your customer success team is a relatively new addition within a business, there is an enormous amount of grafting to be done to prove your team’s worth with the company. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. In a new one, it was tough to keep up. Ross : Yeah.

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Technical Advisors Scale Sales Hiring Sales Recruiting 159

Intercom, Inc.

AUGUST 13, 2019

I hope that by the end you have some new ways of thinking about what tools you use yourself, and some of the pitfalls that you might not be aware of. It highlighted all kinds of tools and techniques that would be useful in building a new type of self-sufficient lifestyle. To start, let’s ask: what is a tool? Process is a tool.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

SaaStr

MAY 2, 2019

Vlad : Definitely technologist. And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. en you start saying, scaling and what does that even mean? Vlad: So what’s the new reality?

Scale 145

Scale Business Sales Hiring CTO Hire 145

SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? People are struggling ,as well as organizations, obviously, but they’re also super willing and keen to try new things to improve how they work. In a COVID world, where employee appetite is actually pretty high to try new tools. How will their comp change?

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CTO Coach Sales Hiring CTO Hire Software Review 171

Neil Patel

JULY 7, 2021

Is it something we just have to continually improve and build on as new opportunities roll out? As new options roll out, keeping customer experiences seamless and continuous across all digital platforms grows is highly important. Just as important as a definition of what a digital experience platform is what it’s not.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Crafty CTO

FEBRUARY 15, 2024

OpenAI is constantly firehosing us with new capabilities. What we really need is both a great facsimile of the original paper recipe (high resolution, correct orientation, zoomable), and a fully-digital recipe with all the goodies that apps like Paprika and Recipe Keeper give you—ingredient scaling, store lists, easy sharing, etc.

AI Search 52

AI Search ChatGPT AI Cloud 52

Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable.

Marketplace as a Service 95

Marketplace as a Service CTO Hire Sales Recruiting Scale 95