Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. That’s because B2B businesses address particular niches, where customers don’t spend as much time online. Believe it or not, it’s not rocket science: they perform customer interviews.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Natalia Luneva

APRIL 30, 2021

To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? . Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 How long has your community been running? .

Marketing 98

Marketing Social Media SaaS New CTO 98

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable.

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

OPEXEngine

FEBRUARY 13, 2020

Metrics and analysis of customer and the product lifecycles is fundamental to growth decision-making in a SaaS company. The CRO is similar to the Chief Customer Officer, but sometimes has a slightly broader mandate to manage all business functions touched by revenue generation. Chief Product Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Sales Hacker

JANUARY 21, 2020

We’ve got an interview with Angus Davis. After graduating from high school in ’95 or ’96, he moved out to Mountain View to work at Netscape, the first massive modern internet success story with Marc Andreessen. Now, without further ado, let’s listen to this interview with Angus Davis.

Payment Methods 61

Payment Methods Scale CTO Coach SMB 61

Sales Hacker

SEPTEMBER 29, 2020

Keys to success when scaling a company [10:56]. Major challenges facing a new CEO [19:40]. Our second sponsor is Outreach , the leading sales engagement platform, Outreach revolutionizes customer engagement by moving away from solid conversations to a streamlined and customer-centric journey. Show Agenda and Timestamps.

Scale 119

Scale CTO Hire CTO Coach Scaling 119

Natalia Luneva

APRIL 30, 2021

To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? SaaS Community Marketing: 13 stories from software companies Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. #1

Marketing 40

Marketing Social Media SaaS New CTO 40

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Customers’ expectations are higher than ever with more access to information and options. I’m sure many of you use New Relic. Jay Snyder: Yeah.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 210

Scale Enterprise Scaling Sales Hiring 210

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did they formulate and approach creating a new set of values with the 2 companies coming together? Prior to founding Twilio, Jeff was the founder and CTO at Nine Star Inc. Just to name a few.

Underperforming Technical Team 176

Underperforming Technical Team Development Software New CTO 176

SaaStr

DECEMBER 13, 2019

Most recently Yousuf was the CIO & VP of Customer Success @ Moveworks, the advanced AI built for enterprise providing automatic resolution of IT issues. Below, we’ve shared the transcript of Harry’s interview with Yousuf. Is that a new innovation in org structures and the remit of the role? Harry Stebbings.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

SaaStr

JANUARY 17, 2020

Prior to Automation Anywhere, Yousuf was the CIO & VP of Customer Success @ Moveworks. What can they do to enforce a sense of urgency when signing new clients? How does Yousuf advise founders to think about customized procurement requests to fit certain buyers? Where do founders make mistakes in negotiation?

CTO Hire 167

CTO Hire compliance Scale Startup 167

Sales Hacker

NOVEMBER 4, 2019

Now, without further ado, let’s listen to this interview with Zvi Guterman. He co-founded and served as CTO of Safend, an endpoint security solution acquired by Wave Systems. I’m really curious to learn about new technologies that allow us to move faster. Outreach has your back. About Zvi Guterman and CloudShare.

Scale 50

Scale CTO Coach Cloud New CTO 50

GetUplift

FEBRUARY 15, 2019

” At the end, it says, “Paul, CTO, 21st Century Fox.” You may know all of these techniques now, but it was quite new when they went up with it. Another thing you can do is quote and testimonials by people who have high authority titles like doctor, professor, PhD, president, CEO, founder, industry expert, whatever.

Social Media 65

Social Media Travel Pricing Branding 65

Sales Hacker

JULY 21, 2020

Now, without further ado, let’s listen to this interview with Brendan Kamm. The thought was, if I’m in New York, my client’s in Chicago, LA? I am a New Jersey-ian by birth. I’ve spent most of my life in the North East, working and living in New York or New Jersey. Check out outreach.io

Outsourcing Services 92

Outsourcing Services Outsourced Development Scale Technical Review 92

Sales Hacker

MARCH 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Cassie Young is a General Partner at Primary Venture Partners, a $1B AUM early-stage venture capital firm in New York that has backed category-defining companies such as Chief, Alma, K Health, Latch, Alloy, Dandy and Vestwell.

Scale 78

Scale Technical Advisors Sales Hiring Technical Review 78

Sales Hacker

DECEMBER 10, 2024

The GTM Podcast The GTM Podcast is a weekly podcast hosted by Scott Barker, GTMfund Partner, featuring interviews with the top 1% GTM executives, VCs, and founders. It’s in New York. The other thing is, I live in New Orleans. Levelset was the only venture-backed company in New Orleans. Bowery Capital.

Scale 113

Scale Sales Hiring Scaling CTO Coach 113