SaaStr

JANUARY 16, 2023

To convert an idea into a successful venture, startups need to be equipped to scale. Hiring a reliable team is an all-encompassing issue where startups dive in head-first but fail to optimize it for success. . Hiring an expert produces 1000x better results than someone with interests elsewhere. . Build an irreplaceable team .

Scale 256

Scale CTO Hire Cloud Scaling 256

SaaStr

MAY 20, 2020

He joined StubHub as CTO, but didn’t get nearly as much equity as the other CTO — because he “wasn’t committed enough.” ” They had that conversation enough times to just build the first Twilio API. But at that time, fundraising was really tough. ” A good reminder to us all.

CTO Hire 355

CTO Hire New CTO CTO Airlines 355

SaaStr

OCTOBER 9, 2020

Anyhow the one thing I learned, beyond getting help screening and hiring for these positions from domain experts, is to look for Flags. For signs the prospective hire just won’t work out, no matter how strong they might look on paper. OK, I know many great developers are architects. At that point, VPEs need them to scale.

Sales Hiring 255

Sales Hiring Part-Time VPE CTO Hire Sales Recruiting 255

SaaStr

MAY 26, 2023

Dan Robinson, current Advisor and former CTO at Heap , shares five essential learnings from nearly a decade of building a SaaS business. Register for SaaStr Annual and join 12,500 Cloud and SaaS Founders, VCs, and Execs at SaaStr Annual for three full days of workshops, sessions, and networking — all to help you scale faster.

CTO Coach 242

CTO Coach CTO Hire CTO Leadership 242

SaaStr

FEBRUARY 25, 2025

Our 10th Annual Meet-a-VC program to opt-in ahead of time, to set up VC-Founder matchmaking, Note: the above programs are only for Cloud / SaaS / AI founders and executives. Speakers share their playbooks on everything from achieving product-market fit to optimizing CAC:LTV ratios and scaling go-to-market strategies.

Sales Recruiting 190

Sales Recruiting Scale CTO Hire Sales Hiring 190

SaaStr

JUNE 23, 2025

Conversion rates on design handoffs increased 60% because the AI anticipates developer needs during the design process. The CTO who said “we don’t need AI people, our engineers can figure it out “ is now 12 months behind companies that hired AI-native talent in early 2024.

AI Search 167

AI Search AI Technical Review CTO Hire 167

SaaStr

DECEMBER 23, 2019

Are you a developer coming to SaaStr Annual 2020 but afraid there might be not quite enough content for you? From large scale mainstage sessions to intimate workshops and even a dedicated lounge, we are carving out some of SaaStr Annual just for developers and engineers. Looking for something a bit more smaller scale?

CTO Coach 179

CTO Coach Engineering CTO Hire Development 179

SaaStr

OCTOBER 29, 2021

Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. Use overages to renegotiate contracts, not charge per event. Strong, but not at crazy levels of some developer apps. More on that here.

Scale 300

Scale CTO Hire New CTO CTO 300

SaaStr

DECEMBER 10, 2020

in ARR, get to Initial Traction , we then realize we have to scale. Hire not just 1-2 reps, but 10. That it’s time to bring in someone that knows. But I’ve found many great SaaS founders take longer, too long, to decide to hire the other VPs. My CTO and dev team is building all the features we need.

Sales Hiring 363

Sales Hiring CTO Hire Sales Recruiting Scale 363

SaaStr

NOVEMBER 16, 2021

You’ll need to hire aggressively to get to the next level and continue that rapid growth. But what roles should you hire for, and what will your org chart look like at each stage? Positions Needed: Developers (Front-End and Back-End), Client Applications, Core Services/Platform, Analytics, and DevOps. CTO (40 Employees).

CTO Hire 278

CTO Hire Sales Hiring Sales Recruiting CTO 278

SaaStr

APRIL 7, 2021

The first type is the kind of management team hired by second+ time founders. And if you are, you are going to naturally start off hiring up-and-comers to your first leadership team. That CTO that doesn’t quite have the traditional background. Then, they can scale almost infinitely. And that’s great.

Part-Time VPE 278

Part-Time VPE Sales Hiring Sales Recruiting CTO Hire 278

SaaStr

OCTOBER 24, 2022

Developers act, think, and behave differently than your average customer. As an API-first company, WorkOS focuses on selling primarily to developers. Doing Business with Developers. Developers haven’t typically been the buyers in enterprise software, so why should you build for developers?

Outsourced Development 207

Outsourced Development Underperforming Technical Team Development Part-Time VPE 207

SaaStr

JANUARY 4, 2024

Jason Warner , who was CTO of GitHub before and during my time as COO there (and a former partner at Redpoint!) joined forces with the incredibly talented Eiso Kant to build the world’s most capable AI for software development. Why did you do the deal? What’s different about your fund / how you invest and support founders?

Management 268

Management CTO Hire New CTO CTO 268

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

Sales Hiring 258

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 258

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. There are no Cloud magicians, and you can’t hire a PLG magician. Find and hire two other similar reps.

Scale 278

Scale Sales Hiring Sales Recruiting AI 278

FastSpring

FEBRUARY 6, 2025

If you’re running a smaller digital business, you may find it challenging to hire great talent. If you’re facing challenges winning the best candidates for your roles, or if you have a small number of roles and every hire really matters, then don’t miss this episode of Growth Stage. to working for smaller brands.

SMB 105

SMB Sales Recruiting Branding Sales Hiring 105

Intercom, Inc.

APRIL 19, 2018

Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Keys to success when scaling a company [10:56]. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract.

Scale 117

Scale CTO Hire CTO Coach Scaling 117

Stax

AUGUST 14, 2024

a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. As head of ISV Business Development at Stax, Krahl will drive market penetration into key Stax industries such as field services, healthcare, and professional services. Stax Payments , Inc., and Canada.

Payments 88

Payments Stax Payment Solutions Payment Services 88

SaaStr

FEBRUARY 25, 2020

hiring in-house talent). Scaling companies that need insight can get it easily with the help of a specialized platform that guides them through all the necessary and applicable sales tax obligations and processes. . Leverage automation to support scaling. “But with AutoFile, we’ve scaled to doing taxes in 40+ states.”

Merchant Services 192

Merchant Services Technical Review Scale Sales Hiring 192

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. It got much better over time. A SaaStr Classic!!

Part-Time VPE 283

Part-Time VPE Technical Cofounder CTO Hire New CTO 283

CloudGeometry

JULY 8, 2021

Loosely-typed, scripted programming languages accelerate the requirements feedback loop between customers and developers. Yet they live on borrowed time. Frankencloud happens when the speed of customer-facing feature development is paid for by charging interest to functions outside of the direct control of the application developers.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

Teamgate

JUNE 11, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Postman : Combines API development, testing, and monitoring. Perfect for developers seeking an all-in-one solution. This fast-alerting mechanism also integrates seamlessly with various development tools.

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. Join us for SaaStr Annual 2020.

CTO Hire 171

CTO Hire Travel Underperforming Technical Team CTO Coach 171

Tom Tunguz

OCTOBER 24, 2021

We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. That was the start of the Month of Scale. Travis Bryant : All right, let’s get started.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. The evidence that made it super clear in the end was that we were not closing big deals with technology buyers at scale. So, let me walk you through that.

B2B 167

B2B B2C Scale New CTO 167

Sales Hacker

FEBRUARY 18, 2025

Discussed in this Episode: When to hire your first account executives Key traits to look for in early sales hires Structuring compensation for first sales reps Should you ‘hire the buyer’ to be your sales rep? 31:55 Hiring for grit, curiosity & determination. What does Joe look like at that time?

Sales Hiring 92

Sales Hiring CTO Hire Scale VP of Engineering 92

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $105,761/yr. Average salary: $156,062/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And so we actually had to make some major adjustments and look for an alternative way to deliver the software which clearly meant that we needed to move to the cloud full-time. So we want to develop software faster.

Cloud 171

Cloud Scale Trends Machine Learning 171

Intercom, Inc.

OCTOBER 31, 2019

When a company is moving from the startup to the scale-up phase, there is the potential for productivity practices to be lost along the wayside. Technology helped us put a man on the moon, but the interface between the human and technology can have huge impact on whether or not we can take advantage of that, particularly at scale.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

SaaStr

NOVEMBER 21, 2019

We focus on Series A, and we only make a small number of investments, probably four or five a year, precisely because like to work very closely with the companies that we invest into to really help you scale out of Europe. Series A money is to fund the growth energy and the Series B money and C the expansion and the scale up.

New CTO 171

New CTO Sales Hiring B2C CTO Hire 171

OpenView Labs

JULY 2, 2020

Time and time again SaaS companies are promising customers that they will save hundreds of thousands of dollars, but their pricing strategies are only capturing a tiny fraction of that savings. Critical questions throughout the article will guide the reader in developing an effective pricing strategy.

Pricing 138

Pricing SaaS Payments Payments SaaS 138

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 136

Sales Hiring Scale CTO Hire Marketing 136

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools. Consider kaizen.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. Hiring and cultivating incredible talent on our Information Security team. The overlap and synergies between these teams means we can use automation to efficiently solve problems at scale while remaining lean. .

Data 118

Data CTO Hire Technical Review Scale 118

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. It’s a factor of their size as they become successful – it’s hard to innovate at a very large scale. We’re complex.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Scaling security as a startup.

Scale 211

Scale Software Review compliance Technical Review 211