Buffer Resources

OCTOBER 24, 2023

  Agencies that were good at providing technical assistance or managing paid channels left clients, like my employers and other businesses we worked with, hanging when it came to content strategy and development.  After all, most leads consume three to four pieces of content from a vendor before engaging with their sales team. 

Outsourcing Services 113

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 113

OPEXEngine

AUGUST 31, 2021

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. To be clear, every company accumulates a certain amount of tech debt over time. Measuring tech debt.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. To be clear, every company accumulates a certain amount of tech debt over time. Measuring tech debt.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

Sales Hacker

MAY 24, 2021

Whether you’re sales or marketing, putting out content is a never-ending task, a mountain with no peak. It teaches you exactly how to thread a story through your brand and how both sales and marketing can be part of that process. While the way they get there might be different, the goals of each team are ultimately the same.

Marketing 71

Marketing Sales Underperforming Technical Team Social Media 71

Andreessen Horowitz

OCTOBER 16, 2023

One of the toughest challenges for founders — and especially technical founders who are used to focusing so much on product features over sales — is striking “product-market fit”. So in that shift from product-market fit to product-market-SALES fit, how much should you optimize your go-to-market for product… and even the other way around?

Product Marketing 81

Product Marketing Scale Sales Hiring Sales Recruiting 81

OpenView Labs

JANUARY 8, 2021

What’s your biggest weakness? Whether the role is in Product, Sales, Marketing, or even Support, a candidate should be able to answer this. What was your career dream when you were younger and how did you find your way into sales? Many team members struggle to think ahead about scaling challenges and what to do next.

Interviewing 75

Interviewing Underperforming Technical Team SaaS Scale 75

InsightSquared

MARCH 8, 2021

I transitioned from education to software in 2008, and I have held roles in everything from project management to sales. Today, I direct Field Enablement for the sales organization. Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach. See below!

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach. We will write about: 1.

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

Neil Patel

NOVEMBER 25, 2020

By leveraging common psychological triggers all people have,” you might hear, “you can drive more sales.”. You don’t want your audience to make bad decisions. Bad decisions can lead to buyer’s remorse, which can paint your brand and the overall experience in a negative light. They attached the hashtag #FollowMeTo on those posts.

Marketing 145

Marketing Sales Underperforming Technical Team B2B 145

Andreessen Horowitz

FEBRUARY 12, 2024

Getting executives out of the 1:1 interview process and into a whiteboard session can help you assess their core competencies and how they’ll work with your team. How can we help the team get calibrated on the role? Matt Oberhardt: So, we have metrics that kind of roll up as a team. Working sessions. Talent in 2024.

Sales Recruiting 88

Sales Recruiting Technical Advisors Sales Hiring Underperforming Technical Team 88

A Smart Bear

FEBRUARY 26, 2019

The implication is that this was unknowable or bad luck, but the truth is, this was a predictable result of not understanding the market. Sometimes that’s a dream team that weathers the storm that sinks the other boats. The bad news is, you don’t know ahead of time what that thing will be. Sales” is not a dirty word.

Underperforming Technical Team 64

Underperforming Technical Team Scale Sales Hiring Startup 64

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. If you missed episode 153, check it out here: Learning Drives Sales Effectiveness with Paul Fifield?.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

Sales Hacker

FEBRUARY 4, 2019

This week on the Sales Hacker podcast , we talk to author Carson Heady , whose “Birth of a Salesman” series translates real-life sales issues into a popular fictionalized series of sales books. If you missed episode 42, check it out here: PODCAST 42: How Sales Managers Should Build Their Career Path w/ Jamie Scarborough.

Scale 69

Scale Sales Hiring Sales Underperforming Technical Team 69

Andreessen Horowitz

OCTOBER 16, 2023

How can we operationalize a good decision process and decision hygiene into our teams and organizations? They begin by quickly covering common pitfalls in decision-making, then share specific tools not to do and to do, including how to operationalize good decision hygiene into teams. Good decision, bad outcome — that would be bad luck.

Underperforming Technical Team 81

Underperforming Technical Team Investment Scale Sales Hiring 81

FastSpring

JANUARY 26, 2024

But the support team are responsible for first response times, for things like NPS, whereas what we’re responsible for is, ultimately, outcomes.” Product teams can better improve and develop products when customer success has helped identify what customers need. I had poison ivy really bad.

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

Baremetrics

DECEMBER 12, 2019

Especially as the majority of a business’ activities are structured around growing one’s audience, sales funnels, budgets, and influence. Executives’ jobs are highly focused on motivating their team members to be as growth-minded as possible. At Venngage, we believe in winning and losing together, as a team. Go Back to Basics.

Social Media 96

Social Media Construction Growth Hacking Underperforming Technical Team 96

CustomerSuccessBox

DECEMBER 12, 2019

Not only investment but a change in mindset along with continuous efforts from the whole team is required to get exponential results. Making the Customer Support team do Customer Success. Here they make the mistake of making the customer support team do customer success. . Can a software developer do sales?

Customer Success 59

Customer Success Sales Hiring Scale Underperforming Technical Team 59

Practical Advice on SaaS marketing

OCTOBER 8, 2013

I assume "The Bulkhead Man" could probably handle a lot of other construction projects around the house: build a deck, hang new cabinets, replace siding, whatever. But that would be a bad idea. If the company spends $1 on sales and marketing, it's got a better chance at earning back much more than that in long-term customer value.

Marketing 100

Marketing SaaS Underperforming Technical Team Acquisition 100

SaaStr

JUNE 14, 2019

Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. Does Dave agree that if the money is on the table founding teams should take it? What are the clear differences between a good book and a bad book? Who is involved? How long does it take?

Sales Hiring 142

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 142

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Loving our podcast content? Does one have to move to enterprise? Does it have to be in person?

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

OpenView Labs

AUGUST 28, 2019

You can’t tell someone they are doing a good or bad job if they don’t understand their role in the first place. In addition to goals, managers and team leads that provide feedback need to have the proper training and tools to do so. Most importantly, you need to help [them] give clear, honest and constructive feedback.”.

Construction 41

Construction Underperforming Technical Team Technical Review Compensation 41

Neil Patel

JULY 7, 2020

It’s great to pass along to your team members and your content writers as well (and even your developers!) But if your team does want something more detailed, I’ve also created a thorough SEO checklist that is 20 pages long. But of course, you probably don’t have the time, resources, or team to do the custom research we did.

Underperforming Technical Team 145

Underperforming Technical Team Content Marketing Advertising Construction 145

Sales Hacker

OCTOBER 23, 2019

Can we all agree that by virtue of its targeted nature, sales is a pressure cooker of a job ? Right from the off, there are some fundamentals deeply rooted within the majority of sales professionals’ minds: I must hit target. Well, think back to your first year in sales. Failed to establish trust with your support team.

Underperforming Technical Team 45

Underperforming Technical Team Construction Development B2B 45

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

SaaStr

JULY 1, 2021

PlanGrid builds beautiful, simple software for the construction industry. The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Getting the team right is so key here.

VP of Engineering 264

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 264

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Subscribe to the Sales Hacker Podcast. Learn how modern sales teams win deals now at 6sense.com/saleshacker. The second sponsor is Outreach, the number one sales engagement platform. We’re on iTunes.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

SaaStr

DECEMBER 5, 2019

Actually what I found was a little disarming, a little unfortunate, because there was a lot of, I think, bad experiences in the past with corporate venture capital and with earlier stage companies or with other VCs working with CVCs as they were once called. They might be sales operations challenges. ” And not just open ended.

Development Team Review 131

Development Team Review Scale Technical Review Software Review 131

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. Never believe that doubting yourself is a bad thing. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Upscope

JUNE 9, 2021

A couple of them our team did. And at the call center I was at, the recruiters told me the job wasn't a sales job, just customer service. You could be written up for not pitching a sales offer on EVERY CALL that came in. After about a year and a half I was offered a transfer to sales for the Apple online store team.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

Intercom, Inc.

DECEMBER 21, 2021

Maggie Hott , Director of Sales at Webflow. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Backlinkfy

JULY 10, 2019

It happens once you have established an audience, so they’re no longer strangers to you or your client’s brand, and those followers are ready to be sales-qualified leads. Some of the best industries are insurance, medical, legal, and real estate because they provide high lifetime customer value with massive potential for development.

Technical Review 40

Technical Review Development Team Review Software Review Marketing 40

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. In Today’s Episode We Discuss: * How Kyle made his way into the world of SaaS and sales and came to be Head of Sales at one of the fastest-growing companies in Figma. What worked?

Sales Hiring 195

Sales Hiring Sales Recruiting Scale Technical Advisors 195

Sales Hacker

APRIL 22, 2022

While you may feel pressure to focus your team on immediately starting to close opportunities at the start of each new quarter, you’re doomed to repeat the mistakes of your past if you don’t take some time to review. This is where a Sales QBR or ‘Quarterly Business Review’ comes into play. What is a Sales QBR? isn’t criticism.

Sales Hiring 90

Sales Hiring Sales Forecasting Underperforming Technical Team 90

User Pilot

APRIL 25, 2024

Userpilot is an all-in-one solution for product teams that allows you to build bespoke in-app surveys with open-ended, Likert scale, and multiple choice questions (among other things) without any coding. Specific open-ended questions such as ‘What did you appreciate most about your interaction with our team?’

Scale 52

Scale Underperforming Technical Team SaaS Interviewing 52