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The Playbook to Scaling High-Performance Teams with Gusto COO Lexi Reese (Video + Transcript)

SaaStr

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. So a playbook on scaling high performance organizations in 30 bit minutes. So big, big scale.

Scale 179
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The Secrets to Getting Sales and Marketing to Work Together Better with Highspot CMO Jon Perera (Video)

SaaStr

From the get-go, ensure alignment between sales and marketing teams on goals and anticipated outcomes. Fostering a partnership between two people who work in departments that speak very different languages makes way for active communication, constructive criticism, and feedback. Scale winning behaviors. Deliver one narrative.

Scale 274
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Instacart

Andreessen Horowitz

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. There wasn’t a ton of game film on key issues including growth, new market performance, nor the ability to sign and scale grocer partnerships. It truly has been a team effort. billion to $20.7

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Don’t miss out on mentorship opportunities: Broadening our definition of mentorship

Intercom, Inc.

Whether you’re an individual contributor, manager, or director, you can leverage your own skills – and those around you – to influence growth across your team, org, and company. Every team has a valuable mix of strengths, and varying levels of skill and expertise in different areas across its members.

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14 SaaS Leaders Share Their Favorite Interview Questions

OpenView Labs

What’s your biggest weakness? “‘Tell me about the last piece of constructive feedback you received and what you did with that feedback.’. A candidate who can’t give me a real answer may not be open to feedback or may lack the humility I want to see on my team.”. It’s just not productive. I have two: 1.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

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6 Customer Success Mistakes that Leaders make

CustomerSuccessBox

Not only investment but a change in mindset along with continuous efforts from the whole team is required to get exponential results. While scaling Customer Success, leaders are prone to make some common mistakes based on their presumptions. Making the Customer Support team do Customer Success. Can a software developer do sales?