SaaStr

NOVEMBER 28, 2019

The people you hired, the culture you make, the first 10, 20 hires really make the rest of the culture of the company. It was initially compliance focus. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle. People make the difference.

Sales Hiring 169

Sales Hiring Scale Sales Recruiting Government 169

SaaStr

JANUARY 21, 2021

To keep up with the ever-increasing demand, our AutoFile team (which is in charge of state sales tax filing and remittance on behalf of customers) was working long into the nights and through the weekends, and despite their belief in what we were doing, morale was taking a hit. Hiring is one of these times. When to be patient.

Scale 153

Scale Sales Hiring SaaS compliance 153

OpenView Labs

OCTOBER 26, 2021

Why startup founders should treat fundraising like a sales funnel. Beware of flashy hires from big corporations. There are always exceptions, but when brought in early on, these kinds of hires tend to flounder. . Get your COO on board and hire for operations roles earlier than you think. Hire for brand even earlier. .

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

Sales Hacker

DECEMBER 12, 2018

If the impact of your sales enablement initiative seems disappointing or misunderstood, it could be because of your organization’s (all too common) mistake of confusing sales training with sales enablement. What sales enablement isn’t. Sales enablement also is not only about supporting sales training events.

Sales Enablement 76

Sales Enablement Sales Hiring Sales Onboarding 76

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 146

Scale Payment Services Payment Methods Scaling 146

Kellblog

JULY 30, 2023

For example: Marketing exists is to make sales easier. HR exists to help managers manage. This one depends on your sales/success model.) You can make sales easier in very strategic ways, like picking great target markets and working with product to uniquely meet customer requirements. Legal compliance.

Software Review 66

Software Review Technical Review Sales Recruiting Artificial Intelligence 66

OPEXEngine

MARCH 15, 2022

Accessing untapped international opportunities today requires a strategic level of international targeting, a clear understanding of evolving international tax implications, and substantial insight into regional legislation to ensure compliance. Local Hiring. Those not in compliance may be unknowingly subjected to local taxes.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Hiring a CFO. First: Why hire a CFO, anyway? . In Laika’s case, they decided to hire a CFO when they decided that looking only one quarter into the future was no longer sufficient. Productivity Per Sales Rep.

Sales Hiring 47

Sales Hiring Acquisition Forecasting Outsourced Development 47

OpenView Labs

JUNE 15, 2020

A new, scaling startup sales team requires hyper-attention under the best of circumstances. If you’ve been struggling with leading your remote sales team remotely, you’re not alone—it requires a lot of different skills and adaptability. This transparency around activity and outcomes is important for a new sales team.

Scale 54

Scale Sales Hiring Sales Communication 54

Tom Tunguz

JULY 14, 2013

For example, Zuora enables subscription billing; Expensify manages employee expenses; ZenDesk builds customer support systems. At the outset, the company targets the less sophisticated SMB segment which doesn’t demand the compliance, heavy security and integration features needed by enterprise customers.

Sales Hiring 100

Sales Hiring Venture Capital SaaS Artificial Intelligence 100

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Why is this? What are the drivers of its death?

Sales Hiring 135

Sales Hiring Scale Outsourcing Services CTO Hire 135

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

FastSpring

DECEMBER 18, 2018

We’re thrilled to grow our sales and customer success teams in Europe. Achieved GDPR Compliance. Welcomed Key Executive Hires to the Leadership Team. We’re excited to grow our hardworking leadership team to help us take FastSpring to the next level. The team is thrilled to have two locations to work together.

Marketplace as a Service 67

Marketplace as a Service Sales Hiring Scale Leadership 67

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. David Schmaier: Sure.

Payment Solutions 159

Payment Solutions Pricing Payments Payment Services 159

Sales Hacker

SEPTEMBER 18, 2023

He brought up a very interesting topic that many GTM leaders / founders face as a challenge when scaling a startup; highlighting the 3 stages of executive hires as you scale and what to look out for qualitatively. You need to hire people who are very much think like you, as a founder. First bullet is definitely creative grinders.

Sales Hiring 89

Sales Hiring Technical Cofounder Scale Sales Recruiting 89

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? Oops… Today we’ll be covering the five tips and here they are right here, from handling buyer expectations to navigating the complex sale. Thanks Allie.

Underperforming Technical Team 167

Underperforming Technical Team Sales Hiring compliance SMB 167

SaaStr

DECEMBER 23, 2020

As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. Anytime I would hire a new product manager into my team, I would tell them you use search all the time. You think you understand search.

VP of Engineering 259

VP of Engineering Software Review Technical Review Underperforming Technical Team 259

SmartKarrot

DECEMBER 13, 2022

Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance. Including but not limited to account strategies, escalations, objectives, and initiatives.

Customer Success 19

Customer Success Scale Sales Hiring Customer Lifetime Value 19

SmartKarrot

NOVEMBER 29, 2021

Role: Head of Customer Success Location: New York, NY, US (Hybrid) Organization: Pinecone As a Head of Customer Success, you will hire, train, and manage a high-performing customer success team including pre-sales, post-sales, and professional services. Forecast accurately and communicate clearly to senior leadership.

Customer Success 19

Customer Success Sales Hiring Technical Review SMB 19

SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Provide Customer Success Teams with leadership and mentoring to keep them inspired, engaged, and motivated. serve as a point of contact for difficulties, and give the team direction and leadership.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SaaStr

AUGUST 9, 2021

So how do you simplify and speed up your sales cycles? He started as the first sales hire at TripActions when the company was small and he helped scale the business to 5,000 customers, 1,200 employees and a $5 billion private valuation. Read on for Michael’s insightful advice for driving faster sales cycles. Subscribe.

Scale 272

Scale Sales Hiring Enterprise Compensation 272

ChurnZero

JULY 22, 2022

Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. But what I am seeing is that there is a correlation between the time that it takes to sell your product, so the sales cycle, and the time to deliver value and ideally be onboarded.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

Sales Hacker

SEPTEMBER 11, 2020

Security/Compliance: Early-stage startups are likely not going to be SOC certified. Be aware that it might not check all the boxes from a compliance/security standpoint. Additional growth signals to look out for: Recent leadership hires. We were working with a vendor, and one of the sales managers was on the call.

Outsourcing Services 77

Outsourcing Services Scale Startup Outsourced Development 77

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SmartKarrot

NOVEMBER 14, 2022

As a Director of Customer Success, you will create efficient processes for managing all pre- post-sales technical support; including phone & e-mail support, lab-based troubleshooting, knowledge database, and interface with CRM. Be the main point of contact for the accountants and a small number SME’s. Apply here: [link].

Customer Success 19

Customer Success Merchant Services Scale Sales Hiring 19

User Pilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. It was an iPad interactive brochure and sales tool for sales centres. Then I got hired at a tech company in Lithuania before I knew what tech even was. Again…Why?

Technical Review 104

Technical Review CTO Coach Sales Hiring CTO Hire 104

Andreessen Horowitz

NOVEMBER 17, 2023

Sales wants more features. In this conversation recorded at ELC 2023, Segment’s former CRO Joe Morrissey and former chief product development officer Tido Carriero discuss how they turned sales-product tension into a successful $3.2B The problem is the sales team. The sales team don’t know how to sell the product.

Sales Hiring 85

Sales Hiring Scale Sales Underperforming Technical Team 85

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Kellblog

JANUARY 30, 2021

Leadership matters. Unity will be difficult as some will argue that “moving on” will best promote healing while others argue that healing is not possible without first holding those to account accountable. (Did they renew that lease?) Will there still be 12-legged sales calls? We do this for fun anyway, not the score.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

SaaStr

AUGUST 8, 2023

The Accounting Team Responsibilities: Financial recording and reporting Compliance, Audits Accounts Payable/Accounts Receivable Tax, Treasury Your accounting team makes sure every financial transaction is recorded correctly and categorized. This role can be recruited through headhunters or your network.

Scale 210

Scale Finance Outsourcing Services Sales Recruiting 210

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

Intercom, Inc.

SEPTEMBER 28, 2021

For product managers, this means evolving to build for upmarket companies while ensuring Intercom’s long-standing customers remain at the center of what we do. Product management varies depending on your industry, company stage, company leadership, or teammates. We’re hiring product managers – check out our open roles.

Scale 249

Scale Management Sales Hiring Healthcare 249

SaaStr

MAY 17, 2019

So I want to discuss, first you mentioned the BigMachines, and post sales Oracle, you did version 2.0 But Max was struggling to build sales, to build a company around it. We actually just hired a full-time director, and G2 Gives is our philanthropic initiative. with Steelbrick.

Scale 142

Scale Sales Hiring Software Review Leadership 142

Intercom, Inc.

JUNE 3, 2021

To start at the zoomed-out level, the different levers that you can have, any business can have, start with, of course, hiring more people and building more teams. If you’ve got a good setup, then more teams equal more product, and more product equals more marketing and more sales and all sorts of stuff like that. Paul: Yeah.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

ChurnZero

JANUARY 26, 2021

Next are the day-to-day leadership contacts. If you can’t figure this out from your website, your marketing and sales leaders should be able to help answer this question. Enable field managers to control hiring processes while maintaining compliance. Hire high quality talent to represent our brand in the field.

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

SaaStr

DECEMBER 31, 2019

And part of the time the salespeople don’t want other people know they’re using it because it’s a way that they could get a leg up on the other sales people on the team. And it’s very clear in the B2B business from a sales point of view, how it grows. “You know what I love? Let’s start with Shanee.

Enterprise 135

Enterprise Underperforming Technical Team Scale B2B 135