Sales Hacker

MARCH 14, 2018

The General Data Privacy Regulation (GDPR) was a key component that was highlighted in Sales Hacker’s sales trends and predictions for 2018. This article dives into an overview of the GDPR, the good, the bad, and the grey areas around this new data privacy regulation. Biometric data. Location data.

Underperforming Technical Team 49

Underperforming Technical Team compliance Social Media Banking 49

Blulogix

FEBRUARY 21, 2024

By BluLogix Team Strategically Aligning Your Business Needs with the Ideal Platform In the vast sea of digital transformation, selecting the right monetization platform can feel like navigating through uncharted waters. and third-party services is crucial for maintaining data consistency and operational efficiency.

Payment Features 52

Payment Features Underperforming Technical Team Operational efficiency. Technical Review 52

Intercom, Inc.

APRIL 8, 2021

As face-to-face consultations were no longer an option for many healthcare providers, Joel and his team dropped everything and asked themselves: what could they build to help their customers (and their customers’ patients) adapt to the new normal? It was exciting, and the worst-case scenario wasn’t so bad. Joel: Sure.

Healthcare 211

Healthcare Outsourcing Services Underperforming Technical Team compliance 211

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I have the internal handoff from pre-sales to post-sales customer teams. I have two handoffs.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

Audacix

AUGUST 17, 2022

You see, gaining customers' trust is crucial to a SaaS business's success because it directly affects revenue. This mindset demands that you have strong and flexible cyber security measures in place to safeguard your customers' data and mitigate the constantly growing list of security threats.

DevOps as a Service 52

DevOps as a Service Underperforming Technical Team SaaS Cybersecurity 52

Point Nine Land

JUNE 22, 2023

SaaS companies in particular have high gross margins (no IT admin) and recurring revenues (subscriptions), a combination which means they can re-invest a substantial piece of their revenue into (hopefully) predictable growth. We use software that runs in the cloud on top of data from other software that runs in the cloud…easy!

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development AI 59

User Pilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. TL;DR Heap is a data insight platform that helps you analyze customer behavior data. Google Analytics is a web analytics tool for analyzing website and mobile app traffic and marketing data.

Software Review 59

Software Review Technical Review Underperforming Technical Team Retention 59

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

Underperforming Technical Team 150

Underperforming Technical Team Sales Hiring compliance SMB 150

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. The question becomes: “Who do I want on my team—and why?”. A final comment on purpose: It should come from your team. Even kids and pets.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

Point Nine Land

MARCH 7, 2019

Lemkin recently posted a tweetstorm about his observation that most startups are bad at finance. Contract reviews with big clients, compliance matters, any type of changes of law, tax audits, dealing with advisors, etc. Like, all of them. No proper finance or account until even after raising millions, even to $5m+ ARR.

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Grew to over a hundred million dollars in revenue in five years. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 146

Payment Solutions Pricing Payments Payment Services 146

Intercom, Inc.

MAY 24, 2018

When used correctly, data can powerfully enrich sales and marketing efforts and help any business fuel growth. But all too often, companies fall into the trap of using partial or old data to drive major decisions. Companies commonly make the mistake of using expired or partial data from a small subset of users to justify big decisions.

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

Stax

FEBRUARY 19, 2024

Vertical SaaS solutions are tailored for specific industries, addressing niche needs with in-depth customization and compliance with industry standards. Where vertical SaaS targets specific industries with purpose-built tools, horizontal SaaS companies develop more generic solutions that are relevant to many different types of businesses.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Intercom, Inc.

DECEMBER 21, 2021

Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. Not work, work, work.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. Predictable Revenue. The 5 Dysfunctions of a Team. Winning with Data. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. The Seller’s Challenge. Mastering the Complex Sale.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

User Pilot

MAY 12, 2024

The solution has dedicated tools for monitoring user data, extracting insights, and discovering bugs on your website. Those developing software for mobile devices or cross-platform use should look for alternatives with mobile support (such as the aforementioned Smartlook). In addition, it lets you explore data freely without using SQL.

SaaS 52

SaaS Software Review Scale Underperforming Technical Team 52

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

Preparing for the future As an app marketer in 2019, the best way to prepare for mounting competition and further technological transformation, is to embrace a curious outlook, a dynamic approach, and an obsession with both professional and performance development. trillion hours by 2021.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The core of algorithms and systems is data models. The legal team isn’t there to slow R&D down.

Engineering 178

Engineering Technical Review Systems Review Underperforming Technical Team 178

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * During his time at Optimizely, the company grew from from $7 to >$90M in ARR and from 40 to 400 people.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

User Pilot

MAY 12, 2024

TL;DR Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. It allows your team to see every moment of the customer experience clearly, so you can make changes that work. In addition, it lets you explore data freely without using SQL.

Software Review 52

Software Review SaaS Underperforming Technical Team Technical Review 52

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Hang Black.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Tax compliance, include calculation, collection, and remittance of VAT and sales taxes.

Payments 78

Payments SaaS Payments Merchant Services Payment Solutions 78

FastSpring

JANUARY 31, 2023

Luckily, most developers find it easy to integrate Stripe with most other software (however, you have to pay for each software separately). Most companies using Stripe also need additional staff to manage sales tax (and VAT) and regulatory compliance. Stop bad actors before a transaction is even processed.

Payment Services 139

Payment Services Payment Methods Merchant Services Payment Features 139

Unbounce

JULY 12, 2023

How you can increase the volume and variety of your creative output using AI How you can improve your prompts If managing your data privacy is even possible in this new AI age Listen to the episode to find out about how (human) marketing agencies can fare against marketing robots… or maybe team up and create an even more powerful force.

AI 98

AI ChatGPT Merchant Services Underperforming Technical Team 98

FastSpring

JANUARY 27, 2022

Use the wealth of data you have on your customers to analyze your churn metrics. His podcast hosting company uses data analytics that looks at which users are most likely to grow out of their current subscriptions. And in cases where our customers get stuck, our support team responds in a timely manner with personalized video.

Merchant Services 138

Merchant Services Payment Services SaaS Payments Payment Solutions 138

User Pilot

MARCH 16, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52

User Pilot

MAY 12, 2024

Plus, the platform uses sophisticated data science capabilities to help you make better-informed, data-driven decisions to improve user experience. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In addition, it lets you explore data freely without using SQL.

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

User Pilot

MAY 20, 2024

The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. Here are the top Kompassify alternatives you can consider: Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. In addition, it lets you explore data freely without using SQL.

Software Review 52

Software Review Retention Technical Review Systems Review 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. In addition, it lets you explore data freely without using SQL.

Software Review 52

Software Review Technical Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 7, 2024

Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. Being approachable, asking questions – are traits often associated with being weak.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

SaaSOptics

MAY 6, 2022

Protective Infrastructure —to protect internal data, systems, and people. Customer Core —to maintain and develop customer relationships. Poor financial records are not something you can run away from. A well-developed F&S ecosystem prepares SaaS startups for the challenges of rapid growth—but what other benefits exist?

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

User Pilot

MARCH 30, 2024

The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Software Review 52

Software Review Onboarding Underperforming Technical Team Enterprise 52

User Pilot

MARCH 16, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. In addition, it lets you explore data freely without using SQL.

Software Review 52

Software Review Systems Review Technical Review Pricing 52