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FinTech Onboarding: 13 Best Practices for Customer Success

User Pilot

A stellar FinTech onboarding process builds user trust , improves the customer experience , and reduces customer churn. Collect only necessary data and keep requests to a minimum on each page. Book a demo today to learn more! Offering targeted guides , demos , and tutorials can make users feel valued.

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Data Tracking: How to Create A Plan for Collecting and Analyzing Data?

User Pilot

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. What is data tracking?

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Guide To Leveraging AI Tools For Customer Success Managers

User Pilot

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

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14 Best Customer Analytics Platforms in 2024

User Pilot

TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Customer analytics deliver many benefits for companies, such as improving customer satisfaction , driving customer loyalty , and increasing customer lifetime value. Let’s dive in! Path analysis.

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The 5 Best SaaS Conferences in 2024

Scytale

Perhaps it’s a new approach to customer success, an exciting marketing strategy, or a tech solution that could rescue you from spending hundreds of hours on audits and data compliance tasks (hint hint: we’ve got you covered on this one). SaaS conferences are the perfect environment for these breakthroughs.

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Navigating Your SaaS Transition: 5 Insights From Stardock’s Experience With FastSpring

FastSpring

Set up a demo or try it out for yourself. Brad was able to see where FastSpring was making those investments, as product updates rolled out and as future timelines and roadmaps were shared with Stardock by their Customer Success Manager, Danica. Set up a demo or try it out for yourself.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Cyber security and compliance, it turns out, is in demand. You can’t grow your business if your customers don’t trust you with their sensitive data. And that’s where people like Adam Markowitz come in.

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