Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. But no sales team can afford to grow without intention. While building a sales team, we’ve focused a lot on our sales culture. Here’s how we went about growing a sales team that is both world class and culture-additive.

Scale 160

Scale Sales Hiring Sales Recruiting Sales 160

SaaStr

OCTOBER 10, 2022

From a venture capital perspective, there’s now a premium on driving efficient growth rather than growth at any cost. . “Sales and marketing alignment is a terrific place to figure out and improve efficient growth.” . From the get-go, ensure alignment between sales and marketing teams on goals and anticipated outcomes.

Scale 261

Scale Sales Hiring Marketing Venture Capital 261

Sales Hacker

JUNE 10, 2021

It’s that sales representatives are one of the toughest positions to hire for. The demand for sales reps is one of the highest of any job. Sales courses are largely absent from college curricula. Most sales managers will tell you that they’re looking above all for the right attitude. Leadership. Positivity.

Sales Hiring 103

Sales Hiring Sales Recruiting Sales Interviewing 103

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. Sales organizations experienced 58% higher voluntary turnover in 2021 than in 2020.

Sales Hiring 79

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 79

SaaStr

NOVEMBER 25, 2023

Jameson Yung, SVP of Sales at Gong, and Sam Blond, Partner at Founders Fund and previous CRO at Brex, share five tactical ways to get back to growing and hitting revenue targets. When everyone went remote, they worked remotely from the beach while their companies were growing. If you look at the number of Sales vs. Marketing.

Sales Hiring 194

Sales Hiring Underperforming Technical Team Revenue Sales 194

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. While culture is something many companies try to do, getting it right takes a certain finesse. In her recent talk at Recur, Katie broke down the top cultural mistakes companies make.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Sales Hacker

OCTOBER 26, 2020

The same can be said for sales enablement. Earlier in my career, I helped build a global sales enablement team at Oracle Marketing Cloud that designed, deployed, and measured a sales onboarding program integral to a business unit responsible for $675M in annual recurring revenue. Sales Onboarding. Sales Onboarding.

Sales Enablement 104

Sales Enablement Sales Hiring Scale Sales 104

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 171

Scale Sales Hiring Sales Recruiting Sales 171

SaaStr

FEBRUARY 16, 2022

One of the primary problems that Asthana found — both in his own journey, and the journeys of other founders — was that companies presumed that a product-market fit would take the form of a singular event. He also observed that after product-market fit had been achieved, companies would only ever have to worry about marketing and sales.

Underperforming Technical Team 229

Underperforming Technical Team Company Culture Customer Success Product Marketing 229

SaaStr

JANUARY 30, 2023

Building revenue operations to support sales Deel had onboarded nearly 100 clients, reports showed good traction, and it was time to leverage this opportunity. Deel scaled the sales team from two to 250 account executives, but issues with productivity and enablement of the account executives cropped up. Support sales early.

Sales Hiring 219

Sales Hiring Payment Services SaaS Payments Scale 219

Sales Hacker

JANUARY 27, 2020

And as a leader, it’s your responsibility to lead by example and help shape the company culture. So, how do you know if you’re doing the right things as a leader to make your sales culture an asset, rather than a liability? As a head of sales and senior leader, these are questions I get asked a lot.

Sales Hiring 84

Sales Hiring Underperforming Technical Team Sales Leadership 84

SaaStr

MAY 10, 2023

In this week’s episode of CRO Confidential, host Sam Blond, Partner at Founders Fund, continues a mini-series on founder-led sales with Colin Zima, founder and CEO of Omni. The post SaaStr CRO Confidential: Omni Founder Colin Zima on the Power of Leveraging Your Network for Sales and Recruiting (Pod 658 + Video) appeared first on SaaStr.

Sales Recruiting 213

Sales Recruiting Sales Hiring Social Media Sales 213

SaaStr

APRIL 13, 2020

The one exception seems to be sales teams. Only 8% of sales leadership planned to make related changes here. The boiler room remains a piece of the core sales toolkit, at least for now. It still sounds like sales, as we’ve discussed before, is likely the last function to go more / fully distributed.

Finance 297

Finance Leadership Sales Company Culture 297

Buffer Resources

SEPTEMBER 11, 2023

I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales. Another cool example I really like is Tito Bohrt — he stands out with the pseudo, “ Sales Mad Scientist ” — which demonstrates confidence and a unique identity online.

Sales Recruiting 127

Sales Recruiting Sales Hiring Scale Social Media 127

SaaStr

APRIL 1, 2022

Many founders find themselves confident in one area of their business, whether it be the product, customer success, or, in Schuck’s case, sales. Early in the company’s life, he was more willing to allocate funds to the sales team than to any other department. Mistake #8: The Power of Positive Thinking .

Sales Hiring 219

Sales Hiring Acquisition Investment Leadership 219

Sales Hacker

JUNE 23, 2021

There’s more sales content than ever before – how do you sort through the noise? Since we deal with sales content on the daily, we thought we’d save you some time. Here are the seven best sales blogs (and five bonus sales newsletters!) Sales Hacker. But that is because this community lives and breathes B2B sales.

Sales 79

Sales Technical Review Outbound Sales Team Interviewing 79

Neil Patel

AUGUST 28, 2020

You may need to: Rank your entire website or specific keywords higher Get more qualified traffic and leads, or Drive sales directly from organic search. And because no SEO agency is a one-size-fits-all for all strategies, industry verticals, and company sizes, knowing these basics lays the foundation for who you’ll partner with.

Outsourcing Services 144

Outsourcing Services Sales Hiring Outsourced Development Company Culture 144

Buffer Resources

APRIL 4, 2024

From jumping on meme bandwagons to pulling back the curtain on company culture, TikTok offers endless opportunities for creative expression. But for B2B companies, the idea of getting playful on social media can be daunting. zapier Use this Zapier automation to send personalized sales emails to your leads! #ai

B2B 84

B2B Social Media Entertainment Company Culture 84

Kalungi

APRIL 18, 2024

CMOs are in charge of managing all marketing operations, they contribute to growing sales, finding new business opportunities, and are responsible for planning, executing, and overseeing all your marketing activities A qualified Chief Marketing Officer (CMO) shouldn't just be skilled to do the job, they should also fit your company's culture and have (..)

Sales Hiring 40

Sales Hiring Interviewing Marketing Company Culture 40

SaaStr

APRIL 2, 2023

But what I learned, after years of procrastinating on tough moves for our leadership team, is that the leaders’ teams suffer greatly through that inaction. Instead, I set a big sales number for each of those years (based upon the biggest trap ever—a sales rep capacity model) and totally missed each time!

Sales Hiring 255

Sales Hiring Scale Scaling Customer Success 255

Intercom, Inc.

SEPTEMBER 17, 2020

The company was originally founded in South Korea and made the move to Silicon Valley in 2015 – it quickly became adopted as a place for employees from the likes of Apple, Facebook, Google, Microsoft, and more to discuss the internal culture of their companies. When popular culture breeds company culture.

Technical Review 210

Technical Review Company Culture Business Model Sales Hiring 210

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. Jyoti Bansal: Let’s switch topics to sales. And frankly, it’s not just for sales, but for anyone.

Sales Recruiting 242

Sales Recruiting Sales Hiring Scale VP of Engineering 242

Intercom, Inc.

APRIL 4, 2022

I enjoy reading and learning about system design, so billing was an interesting space, and gave me the opportunity to work closely with our Sales team and tackle some fascinating problems. . Reflecting on my experience, I’ve pulled together a non-exhaustive list of the things that make Intercom’s culture unique. Reward kindness.

Engineering 118

Engineering Scale Sales Hiring Company Culture 118

SaaStock

FEBRUARY 14, 2019

Today he is the man behind Predictable Revenue, the “Outbound Success Company.” The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Starting as VP of Sales, in less than two years he became CEO.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Totango

JUNE 10, 2022

Most organizations are active on LinkedIn beyond marketing activities to promote hiring, share tidbits of company culture externally and to collaborate. I would start with liking other company posts, re-posting where appropriate and sharing your thoughts on them. I work to relay this overall sentiment to leadership.

Customer Success 101

Customer Success Scale Sales Hiring Leadership 101

Intercom, Inc.

JULY 24, 2018

When new hires joined the APAC Alliance, they would fly to our San Francisco or Dublin offices for two weeks of onboarding, as it’s an awesome way to get immersed in our company culture, meeting Intercom leadership and new colleagues while experiencing our values first hand.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

OpenView Labs

MARCH 24, 2021

Without fail, every week I speak to 5–10 startup founders who are dealing with one of these two painful situations: They’re going through the process of parting ways with the wrong VP of Sales or the wrong enterprise salespeople. I’ve talked a lot about the hidden costs of a bad sales hire. Have an exit plan.

Sales Hiring 56

Sales Hiring Underperforming Technical Team Company Culture Interviewing 56

OPEXEngine

MARCH 9, 2021

That’s exactly what got the former Zenefits leadership team into trouble. A clever business model enabled the company to be “the fastest-growing software company on the planet,” he says. These include Company Culture, Business Model, Value Proposition, Partner Relationships, and Sales Strategy.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

SaaStr

SEPTEMBER 10, 2020

To date, the company has raised $120M in financing from Battery Ventures, Insight, Venrock, Costanoa, Bain Capital, and Salesforce Ventures to name a few. As for Latané, before 6sense she was CMO and sales leader at Appirio where she drove 5X more effective field marketing programs and an increase in inbound leads by 300%.

Scale 172

Scale Sales Hiring Software Review Technical Review 172

Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. Whether your company has paused hiring, topgrading, still hiring, or will be in the future, having the right people for your business and stage will ALWAYS be a priority. Sales chops.

Sales Hiring 93

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 93

Buffer Resources

SEPTEMBER 11, 2023

I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales. Another cool example I really like is Tito Bohrt — he stands out with the pseudo, “ Sales Mad Scientist ” — which demonstrates confidence and a unique identity online.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

ChurnZero

JANUARY 20, 2022

Rod Cherkas, CEO of HelloCCO, joined us for a webinar to share his approach to ensure your Customer Success team stays ahead of your company’s growth. Using HelloCCO’s Post-Sale SCALING Framework, Rod breaks down how you can anticipate future needs, evaluate opportunities, and prioritize your strategic initiatives.

Scale 52

Scale Sales Hiring Scaling Sales 52

Intercom, Inc.

SEPTEMBER 1, 2021

When I joined Intercom five years ago, I was thrilled with how closely PMM partnered with the product and sales teams. As Intercom has grown and evolved over the years, so has the way we work – under the leadership of Ali Biggs and alongside colleagues like Christine Sotelo , we have carefully expanded the size of the team and our remit.

Product Marketing 138

Product Marketing Marketing Sales Hiring Scale 138

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So we decided to take you to know three specific topics which are hiring, culture and sales. So we’ve built the playbook and the culture. And then on competencies.

Sales Hiring 114

Sales Hiring Scale Sales Recruiting Company Culture 114

FastSpring

OCTOBER 23, 2018

The collaboration process includes direct feedback from customers, suggestions from the Customer Success and Sales teams, as well as data pulled by our Business Intelligence and input from the design team. I’m proud to work at a company with a mix of great culture, strong leadership, awesome coworkers, and inspiring customers.

Scale 61

Scale Sales Hiring Technical Review Leadership 61

Intercom, Inc.

JUNE 9, 2020

We asked Mark Weidick, the general manager of legal ops platform SimpleLegal , what he thought was most important about leadership during a crisis. I’ve seen the ‘decisive’ part of leadership cause the biggest problems, typically when a leader waits for better or perfect information.”. Make decisions quickly.

Strategy 197

Strategy Business Scale Communication 197

OpenView Labs

DECEMBER 7, 2021

Managing teams of functional leads from across the organization (Marketing, Sales, IT, HR etc.) . Develop policies that promote company culture . They are instrumental in managing leadership meetings, off-sites, and the related agendas and follow-up items.” . mergers and acquisitions) .

Scale 75

Scale Sales Hiring Finance Company Culture 75