SaaStr

MAY 31, 2021

I’ve also invested in 24+ next-generation SaaS companies, mostly successes, and had a chance to watch and learn from them as well, with a new lens. The skills I’ve learned are 90%+ transferrable to this generation of SaaS companies. Other than be careful about age-ism. Maybe more.

Sales Recruiting 314

Sales Recruiting Sales Hiring Scale Branding 314

SaaStr

APRIL 8, 2021

Many Cloud and SaaS CEOs have gotten more effective and efficient — and richer — during Covid. But I think the learning from all my interviews here and the Microsoft data is to be careful to map your experience, and feelings, to your team’s. To quietly stop working with folks that don’t move the needle.

Cloud 197

Cloud Interviewing Startup SaaS 197

SaaStr

JULY 27, 2022

If a SaaS business hopes to win over the SMB market successfully, it will need a precise GTM approach. At the SaaStr Europa 2022 event, Accel Partner Philippe Botteri interviewed PayFit CEO & Co-Founder Firmin Zocchetto to ask about his GTM strategy. . Secret 3: Don’t Underestimate the Importance of Culture.

SMB 184

SMB Sales Hiring Scale B2C 184

SaaStr

JUNE 24, 2022

We’ve recently been posting polls on SaaStr’s LinkedIn account to get a feel for what SaaS companies are doing in the current environment. In the video below, he discusses the results and where he thinks SaaS companies are on track or need improvement. #1. No one buys SaaS products for the fun of it.

Sales Recruiting 212

Sales Recruiting Sales Hiring Scale Customer Success 212

SaaStr

MARCH 24, 2020

This may be of the simplest SaaS posts of all times, with some of the most basic advice, but it’s worth talking about anyway. Everyone great ends up being accretive in SaaS over time. And it takes so long to find good people, to interview, to test, to train, to scale. For many of us, these are challenging times.

Scale 179

Scale Sales Hiring Interviewing Scaling 179

SmartKarrot

MAY 12, 2022

Customer engagement managers are a great, coveted position in the SaaS space. Customers need to be engaged once they are on board with the company. When choosing a customer engagement manager, you need to keep certain interview questions in mind. Here are the Top 10 Customer Engagement Manager Interview Questions and Answers.

Interviewing 10

Interviewing Engagement Management Scale 10

Buffer Resources

SEPTEMBER 11, 2023

If you’re in B2B sales — SaaS sales training programs are a no-brainer for leveling up. Before you apply for a job, do some research on the company on LinkedIn. This will help you learn more about the company and its culture, and it will also give you some talking points for your interview.

Sales Recruiting 133

Sales Recruiting Sales Hiring Scale Social Media 133

Sales Hacker

JUNE 23, 2021

Best article to read: RevOps is taking over how B2B SaaS companies look at sales. how companies can capture revenue through inbound and outbound sales development. Content and company culture. Why we love it: John’s extensive history in SaaS sales has connected him to tons of successful sales professionals.

Sales 81

Sales Technical Review Outbound Sales Team Interviewing 81

User Pilot

JANUARY 26, 2023

TL;DR Customer empathy is putting yourself in your customers’ shoes to better understand their problems and make it a part of your company culture to develop solutions that satisfy them on practical and emotional levels. Interviewing the most loyal customers will help you understand what motivates them. Are you ready to dive in?

Interviewing 98

Interviewing User Experience Development Management 98

SaaStr

APRIL 6, 2022

Notion CPO, Madhu Muthukumar, looks back at his experience leading product teams at top SaaS companies to pull insights on the first 90 days of a product leader. Empowering others to build the company. For instance, delegate the interview process, template designs, and other tasks that you wouldn’t normally delegate.

Scale 183

Scale Leadership Scaling Interviewing 183

SaaStr

FEBRUARY 22, 2019

So he’s going to have an interview, and a reverse interviews, the use case is in he’s going to meet all the team the manager and the team and then if he adds all these steps you will spend half a day or one-day intermission in the company. Florian Douetteau: When there is a fire. And a little bit of drama.

Sales Hiring 117

Sales Hiring Scale Sales Recruiting Company Culture 117

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

Intercom, Inc.

JANUARY 5, 2022

Cyber attacks have gone up 125% from the previous year, and with companies shifting to partial or fully remote settings, it shows no sign of slowing down. You can also read the full transcript of the interview, which has been lightly edited for clarity, below. Security on auto-pilot. You’re very welcome to the show.

Scale 211

Scale Software Review compliance Technical Review 211

Intercom, Inc.

APRIL 29, 2021

You can also read the full transcript of the interview, which has been lightly edited for clarity, below. Other than Onboarding Joei, we had another video series called Master SaaS. It’s a bit different than media companies, where all they want is to entertain and create engagement. Marketing by accident.

Content Marketing 118

Content Marketing Innovation Scale Marketing 118

SaaStr

SEPTEMBER 10, 2020

In Today’s Episode We Discuss: * How did Latané make her way into the world of SaaS and come to be the rockstar CMO and ABM thought leader she is today with 6sense? Below, we’ve shared the transcript of Harry’s interview with Latané. So it’s like truly refreshing for me as an interviewer. What is involved? Harry Stebbings.

Scale 179

Scale Sales Hiring Software Review Technical Review 179

Buffer Resources

SEPTEMBER 11, 2023

If you’re in B2B sales — SaaS sales training programs are a no-brainer for leveling up. Before you apply for a job, do some research on the company on LinkedIn. This will help you learn more about the company and its culture, and it will also give you some talking points for your interview.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

SaaStr

APRIL 17, 2019

In Today’s Episode We Discuss: * How Steve made his way into the world of SaaS and came to be VP of marketing at 2 of the larger B2B exits of the last decade in AppDynamics and Glassdoor? When is the right time to pour fuel on the company fire? * What would Steve most like to change in the world of SaaS? The playbook?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

JUNE 10, 2020

In Today’s Episode We Discuss: * How David made his way into the world of SaaS and came to found BetterCloud. People often suggest operators are suited to certain stages of a company lifecycle. Below, we’ve shared the transcript of Harry’s interview with David. So that’s how I started my career, I started in SaaS.

Scale 170

Scale Cloud Sales Hiring Technical Review 170

SaaStr

MAY 24, 2019

As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate. What you need to know about hiring, firing, advisors, and culture. Why SaaS is your business model, not your mission. Andrew Filev. Andy Wilson.

Sales Hiring 150

Sales Hiring Scale SMB Sales Recruiting 150

OpenView Labs

NOVEMBER 18, 2019

The idea for Pendo arose out of a need I had experienced first-hand while working as the VP of Product at an enterprise SaaS business. Like many others in the SaaS space, we adopted a product-led approach to growth. Principle 3: Build a Strong Company Culture. We’re talking about personality and beliefs.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

SaaStr

JANUARY 28, 2020

And then, we ripped it out and Aaron went and talked to some of the top SaaS companies from today and added the case studies. Maria is one of the top SaaS leaders in marketing, just finished up the CMO Vanna plan, which IPOed. This is the best of times in SaaS, right? We wrote a book together. Aaron : Yeah. Maria : Yeah.

Sales Hiring 210

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 210

SaaStr

APRIL 16, 2020

Below, we’ve shared the transcript of Harry’s interview with Carolyn. So tell me, how did you make your way into what I call the wonderful world of SaaS and come to be VP of Corporate Marketing of PagerDuty today? So it was about as far away from SaaS startup land as you can possibly get. Harry Stebbings. Carolyn Guss.

Scale 185

Scale Underperforming Technical Team Leadership Branding 185

Sales Hacker

FEBRUARY 3, 2020

SaaSy Sales Management runs in-person, public, and private workshops to teach go-to-market SaaS leaders how to produce the best outcome for their company and their people. Now, without further ado, let’s listen to this interview with Matt Cameron. He loves to talk about B2B sales, SaaS, and career development.

Underperforming Technical Team 80

Underperforming Technical Team Scale Sales Hiring Technical Review 80

SaaStr

DECEMBER 3, 2020

Before Quip, Sam spent an incredible 3 years at Dropbox where he was the first enterprise sales rep in the entire company. In Today’s Episode We Discuss: * How Sam made his way into the world of SaaS with Dropbox and how that led to his leading the sales and success team today @ Loom. Harry Stebbings. Sam Taylor.

Scale 177

Scale Sales Hiring Sales Recruiting Sales 177

SaaStr

JUNE 21, 2023

Be clear and careful when interviewing people about what they actually want. Some people might want free massages and bikes, and they’re actually looking for companies like Google, not a team of 15 with a refrigerator that makes a ton of noise. Your values can inform and influence your company culture.

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Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 246

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. Believe it or not, it’s not rocket science: they perform customer interviews. Types of customer interviews. Depending on what you want to achieve, customer interviews can be divided into two groups: 1.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

SaaStr

JANUARY 10, 2020

In Today’s Episode We Discuss: * How Bob made his way into the world of SaaS and came to found Crossbeam. * What were the core mistakes that he made with RJ Metrics? * Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Below, we’ve shared the transcript of Harry’s interview with Bob.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SaaStr

OCTOBER 22, 2020

In Today’s Episode We Discuss: * How Ryan made his way into the world of enterprise SaaS. Why was joining Okta the most challenging interview process he has experienced? How does Ryan distinguish between the company story vs the product story? Below, we’ve shared the transcript of Harry’s interview with Ryan.

Sales Hiring 172

Sales Hiring Scale Interviewing Technical Review 172

SaaStr

MAY 31, 2019

In This Episode We Discuss: * How Parker made his way into the world of startups and SaaS, came to found Zenefits and what was that a-ha moment for the founding of his most recent company, Rippling? Below, we’ve shared the full transcript of Harry’s interview with Parker Conrad. Parker Conrad. Molly Ford. Leyla Seka.

VP of Engineering 137

VP of Engineering Sales Hiring Scale Systems Review 137

SaaStr

MARCH 27, 2019

In Today’s Episode We Discuss: * How Leyla made her way into the world of SaaS with Salesforce when it had 1,800 people and $500m in revenue. What advice does Leyla give to young people considering whether to found a startup, join a startup or join a hyper-growth company? Where do things start to break in the scaling of SaaS companies?

Scale 136

Scale VP of Engineering Mobile Scaling 136

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. Believe it or not, it’s not rocket science: they perform customer interviews. Types of customer interviews. Depending on what you want to achieve, customer interviews can be divided into two groups: 1.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SaaStr

MARCH 26, 2019

We work with hundreds of thousands of companies around the world on accepting payments, expanding globally, and increasingly on innovating their business models for the internet and for mobile. Dare I say SaaS. But the developer is the DNA in the company, and it comes from two places.

Scale 157

Scale Payment Services Payment Methods Scaling 157

ProfitWell

OCTOBER 1, 2019

In her talk, she suggested, “If your company has a set of values that you assume that your newest and most junior employees know exactly what you mean by those values and what they mean, do me a favor and just go back to your office and ask. Tell me, explain how you think about testing this in an interview.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

MAY 15, 2020

In Today’s Episode We Discuss: * How Bridget made her way into the world of SaaS and Sales and came to be Head of both Sales and Customer Success at Tidelift. * Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success?

Sales Hiring 200

Sales Hiring Scale Technical Review Outsourcing Services 200

SaaStr

JANUARY 18, 2023

Instead, conduct thorough reference checks and recruit more qualified candidates to interview. During the interview process, make an effort to clearly understand the candidate’s qualifications and fit for the role. SaaS markets are saturated. Lesson 5: Find investors who act as partners.

Scale 205

Scale Underperforming Technical Team Scaling Interviewing 205

SmartKarrot

FEBRUARY 18, 2022

Your chance to get acquainted with the company culture. The first month is when you get acquainted with the company culture. During this time, you try to get a clear understanding of the product your company is selling. Let me break these 90 days into three blocks of 30 days each for your convenience.

Customer Success 10

Customer Success Underperforming Technical Team Technical Review Company Culture 10

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. It’s an amazing company actually.

Technical Advisors 160

Technical Advisors Scale Sales Hiring Sales Recruiting 160