SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Billion acquisition is just one milestone in the early innings of the company’s story. Loving our podcast content?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

OpenView Labs

MAY 3, 2019

An effective roadmap isn’t simply a list of features; it’s a strategic guide constructed around a framework of problems to solve and areas to investigate. There’s the issue of company leadership making casual product suggestions without understanding the weight their words carry. (If

Management 89

Management Construction Company Culture Leadership 89

SaaStr

AUGUST 20, 2020

Kyle Parrish: I think the last thing that was one of the most successful moves that we made is like a leadership team out there, we started realizing that back in 2013, I think it’s very different today, the hiring market wasn’t as mature for some of the talent, the caliber of talent that Dropbox was looking for at that time.

Sales Hiring 193

Sales Hiring Sales Recruiting Scale Technical Advisors 193

SaaStr

FEBRUARY 4, 2020

You’re passionate about diversity and you hire an all white male leadership team. This is the person that cares a lot, but is not super psyched about constructive conflict. So in our executive leadership meeting two days ago, recency matters, specificity matters. Why does this happen a lot in startups?

Scale 178

Scale Underperforming Technical Team Scaling Leadership 178

Intercom, Inc.

MAY 24, 2022

It’s important to be able to recognize when a situation might just call for constructive feedback, and not mentorship at all. “We sometimes turn to a mentor because we’ve identified a problem or some way we can grow, but we’re not currently receiving the feedback we need to improve”.

Underperforming Technical Team 118

Underperforming Technical Team Construction Development Education 118

OpenView Labs

APRIL 9, 2019

It’s the difference between a highly tailored and effective independent study program that’s built around each individual’s unique goals and the traditional leadership academy model that throws everyone into a generic development track. A more effective approach is to use peer review in a more targeted way.

Underperforming Technical Team 59

Underperforming Technical Team Systems Review Compensation Technical Review 59

SaaStr

OCTOBER 4, 2019

How does leadership change for Jesse in the face of scale? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Because often when the buyer, so to speak, suggests something, often SaaS companies do amend what they do to fit them. Even our engineering leadership team is remote.

Scale 121

Scale SaaS Payments SMB Sales Hiring 121

OpenView Labs

OCTOBER 26, 2021

It’s best not to leave leadership to change. You’ll want to hire local talent with a deep understanding for their region, and send them a handful of the people who founded your company so that there’s a transfer of company culture. . B” doesn’t mean inferior—it simply means second. The road to IPO.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

SaaStr

MARCH 20, 2019

Sameer joined the company in 2010, when Citrix acquired VMLogix, where he served as CEO and doubled revenues during each year of his tenure. Before that, he worked for 12 years at Trilogy, where he held key leadership roles helping the company grow from a start-up to a $300 million business. Sameer Dholakia: Love that.

Underperforming Technical Team 121

Underperforming Technical Team Development Software New CTO 121

SaaStr

OCTOBER 25, 2019

How does Liat think about aligning both the personal ambitions of the person with the wider objectives of the company? Why does Liat reject the notion of “hands off leadership?”. Companies often worry about whether to go horizontal or vertical, how does Liat personally think about this choice? Is there ever a right way to do it?

Sales Hiring 108

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 108

Intercom, Inc.

SEPTEMBER 12, 2019

?. Like the built world, the internet is constructed for the majority. Too often, our online architects fail to take into account differently abled users. Design can help, to be sure, but it can also hurt – and that’s likely to be the case when the teams we assemble are one-dimensional, exclusive or lack diversity.

Systems Review 112

Systems Review Scale Consulting Travel 112

SaaStr

MARCH 5, 2019

Those things actually should be constructed and collaborated and changed in dynamic where everybody can see them. And openness again is a force multiplier for shared understanding. So what we think a lot about are kind of the directions that we’re heading and then sort of key strategies and keys objectives.

Scale 148

Scale Scaling VP of Engineering Sales Hiring 148

SaaStr

MARCH 5, 2019

Those things actually should be constructed and collaborated and changed in dynamic where everybody can see them. And openness again is a force multiplier for shared understanding. So what we think a lot about are kind of the directions that we’re heading and then sort of key strategies and keys objectives.

Scale 137

Scale Scaling VP of Engineering Sales Hiring 137

SaaStr

JANUARY 10, 2020

It’s that you should constructively build a team that’s going to be like assembling the Avengers where any one of them by themselves has amazing superpowers, but it’s the entire squad together that is going to save the world. The idea is that you shouldn’t make the decision either to do it yourself or offload it.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Sales Hacker

MARCH 19, 2019

About 6 months into 2018 he took the initiative to speak to leadership and recommended that he go on the road and be in the market to get meetings/sales via an ‘outside’ approach. Emily is a great motivator and knows the right balance of constructive and positive feedback. Taylor Booker – Sales at LoftSmart.

Scale 98

Scale Sales Hiring Development Team Review Sales 98