Intercom, Inc.

JULY 21, 2021

“In old-world offices, space typologies – that is, types of workspaces available – were very limited” – Niamh Flannery, Senior Design & Construction Project Manager. The open-plan office didn’t suit everyone, and it certainly didn’t suit every type of work.

Construction 138

Construction Technology Leadership Management 138

Neil Patel

MARCH 10, 2021

Successful Entrepreneurs Set and Oversee a Positive Company Culture. There may have been a time when company culture wasn’t important, but with social media and the 24-hour news cycle, your company and employees are always under scrutiny. Take care of your mind and body in constructive, healing ways.

Underperforming Technical Team 145

Underperforming Technical Team Entertainment Company Culture Social Media 145

Intercom, Inc.

JUNE 29, 2018

The same goes at work, where I commit to taking on constructive feedback, always focusing on the goal, knowing where I need to improve, and yes, more practice, practice, practice. I get up after every tackle determined to go harder, listen to any advice from coaches or teammates, and practice, practice, practice. Support from teammates.

Engineering 212

Engineering Construction Strategy Company Culture 212

Intercom, Inc.

JUNE 29, 2018

The same goes at work, where I commit to taking on constructive feedback, always focusing on the goal, knowing where I need to improve, and yes, more practice, practice, practice. I get up after every tackle determined to go harder, listen to any advice from coaches or teammates, and practice, practice, practice. Support from teammates.

Engineering 168

Engineering Construction Strategy Company Culture 168

ProfitWell

MARCH 6, 2020

“When Autodesk set the goal of moving to a subscription-based business, company leadership knew change was necessary because the company as a whole would be engaging with customers differently.". So the question for you is: Do your organization’s strategic objectives require a refresh of your company culture?

Customer Lifetime Value 52

Customer Lifetime Value Social Media User Experience Construction 52

Intercom, Inc.

MAY 24, 2022

It’s important to be able to recognize when a situation might just call for constructive feedback, and not mentorship at all. “We sometimes turn to a mentor because we’ve identified a problem or some way we can grow, but we’re not currently receiving the feedback we need to improve”.

Underperforming Technical Team 118

Underperforming Technical Team Construction Development Education 118

Intercom, Inc.

OCTOBER 16, 2018

Constructive feedback is extremely important in our team and we encourage teammates to practice it with each other daily. “You have to find the balance and make a call on what you value” A combination of realistic yet motivating KPIs plus a strong set of cultural values has helped us to strike this balance.

Customer Support 154

Customer Support Underperforming Technical Team Scale Construction 154

Intercom, Inc.

JUNE 17, 2021

Niamh Flannery – Senior Design and Construction Manager. I’m the Senior Design and Construction Manager. In this episode of Inside Intercom, you’ll hear from: Padraig Monks – Facilities and Security Program Manager. Sinead Rainey – Senior Workplace Experience Associate. Niamh Flannery: I’m Niamh Flannery.

Construction 207

Construction Technical Review Systems Review Data 207

Neil Patel

MARCH 21, 2023

Successful Entrepreneurs Set and Oversee a Positive Company Culture There may have been a time when company culture wasn’t important, but with social media and the 24-hour news cycle, your company and employees are always under scrutiny. Take care of your mind and body in constructive, healing ways.

Entrepreneurship 92

Entrepreneurship Underperforming Technical Team Entertainment Company Culture 92

OpenView Labs

MAY 3, 2019

An effective roadmap isn’t simply a list of features; it’s a strategic guide constructed around a framework of problems to solve and areas to investigate. And then there is the common issue of a company culture that’s simply not set up to make good use of data. (If

Management 89

Management Construction Company Culture Leadership 89

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 123

Scale SaaS Payments Sales Recruiting Payment Services 123

OpenView Labs

OCTOBER 26, 2021

You’ll want to hire local talent with a deep understanding for their region, and send them a handful of the people who founded your company so that there’s a transfer of company culture. . Before you become a public company, you’ll begin acting like one, and that means lawyers and much overuse of the word “compliance.”

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

OpenView Labs

APRIL 9, 2019

And once people realize that the people they are reviewing will also review them, the whole process becomes a love fest rather than an opportunity to provide constructive criticism that would fuel professional growth. A more effective approach is to use peer review in a more targeted way. Innovation isn’t just about technology.

Underperforming Technical Team 59

Underperforming Technical Team Systems Review Compensation Technical Review 59

SaaStr

FEBRUARY 4, 2020

This is the person that cares a lot, but is not super psyched about constructive conflict. And then you have the ruinous empathy and this one is super tricky and a trap that I see lots of startups falling into. Why does this happen a lot in startups? So you were peers five seconds ago and now someone has more positional authority.

Scale 171

Scale Underperforming Technical Team Scaling Leadership 171

SmartKarrot

MAY 19, 2023

Company culture maintenance: Maintaining a strong company culture becomes challenging when team members are dispersed remotely, hindering relationship-building and rapport among colleagues. These meetings should focus on progress updates, addressing concerns, and providing constructive feedback.

ChatGPT 10

ChatGPT AI Scale Technical Review 10

SmartKarrot

MAY 19, 2023

Company culture maintenance: Maintaining a strong company culture becomes challenging when team members are dispersed remotely, hindering relationship-building and rapport among colleagues. These meetings should focus on progress updates, addressing concerns, and providing constructive feedback.

ChatGPT 10

ChatGPT AI Scale Technical Review 10

SaaStr

OCTOBER 25, 2019

The value for a video company is production related, and the value for a construction company for Airtable is specific to that construction use case. So with Airtable, customers are actually building their own domain specific applications.

Sales Hiring 106

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 106

Intercom, Inc.

SEPTEMBER 12, 2019

?. Like the built world, the internet is constructed for the majority. Too often, our online architects fail to take into account differently abled users. Design can help, to be sure, but it can also hurt – and that’s likely to be the case when the teams we assemble are one-dimensional, exclusive or lack diversity.

Systems Review 112

Systems Review Scale Consulting Travel 112

SaaStr

AUGUST 20, 2020

Harry Stebbings: Totally get you in terms of them starting to bear fruit.

Sales Hiring 185

Sales Hiring Sales Recruiting Scale Technical Advisors 185

SaaStr

MARCH 5, 2019

Those things actually should be constructed and collaborated and changed in dynamic where everybody can see them. And openness again is a force multiplier for shared understanding. So what we think a lot about are kind of the directions that we’re heading and then sort of key strategies and keys objectives.

Scale 143

Scale Scaling VP of Engineering Sales Hiring 143

SaaStr

MARCH 5, 2019

Those things actually should be constructed and collaborated and changed in dynamic where everybody can see them. And openness again is a force multiplier for shared understanding. So what we think a lot about are kind of the directions that we’re heading and then sort of key strategies and keys objectives.

Scale 132

Scale Scaling VP of Engineering Sales Hiring 132

SaaStr

OCTOBER 4, 2019

Because often when the buyer, so to speak, suggests something, often SaaS companies do amend what they do to fit them. As you said, if you push back, given the end user won’t benefit from that change, how does one push back politely and constructively?

Scale 117

Scale SaaS Payments SMB Sales Hiring 117

Intercom, Inc.

MARCH 14, 2019

At companies like LinkedIn, Lever and now Survey Monkey, she’s woven customer centricity deep into the fabric of the business – whether that’s in the process of product development, the company culture or how teams work day to day. Leela knows that slapping “customer centric” in your mission statement is rarely enough.

Scale 178

Scale Sales Recruiting Sales Hiring Company Culture 178

SaaStr

MARCH 20, 2019

Sameer Dholakia: I think it’s constructively, there’s not the finger pointing. Sameer Dholakia: The way in which you engage in problem solving as a board member is super important as to whether or not you expect the CEO to bring more problems to you in the future. Harry Stebbings: What is the right way to engage in that respect?

Underperforming Technical Team 115

Underperforming Technical Team Development Software New CTO 115

SaaStr

JANUARY 10, 2020

It’s that you should constructively build a team that’s going to be like assembling the Avengers where any one of them by themselves has amazing superpowers, but it’s the entire squad together that is going to save the world. The idea is that you shouldn’t make the decision either to do it yourself or offload it.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

Upscope

JUNE 9, 2021

Hire the right agents to fit your company culture and pace of your call activity. Keep employees happy by providing what they need in terms of training (soft skills as well as technical knowledge) and genuine support with positive messages where appropriate and constructive feedback where development is needed.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

Intercom, Inc.

SEPTEMBER 6, 2018

It works in just about every situation where other human beings are involved and, contrary to what you might think, it’s actually surprisingly simple to construct a compelling story. As a human being, storytelling is one of the most powerful tools in your arsenal. A belief in a story.

Construction 151

Construction Startup Interviewing Scaling 151

Sales Hacker

MARCH 19, 2019

Emily is a great motivator and knows the right balance of constructive and positive feedback. Bob has set a standard for closing that’s been unmatched at our company, not because he closes the most meetings but because of the company culture he’s built around the sales team.

Scale 97

Scale Sales Hiring Development Team Review Sales 97