SaaStr

JULY 2, 2020

Below, we’ve shared the transcript of Harry’s interview with Kurt. Kurt Muehmel: I joined, started interviewing with them. In the second interview with Dataiku, I think I picked up that they were interviewing me for a sales position. Harry Stebbings. Kurt Muehmel. And I said, “Hey, I’m sorry, guys.

Outsourced Development 275

Outsourced Development Sales Hiring Scale Technical Advisors 275

User Pilot

JULY 18, 2023

The product manager’s responsibilities include conducting market and customer research using primary and secondary sources like interviews, surveys , or industry publications. To succeed, PMs need a combination of skills , including basic technical knowledge , business acumen, communication and leadership skills, and customer empathy.

Management 79

Management Artificial Intelligence AI Market Research 79

Neil Patel

JANUARY 21, 2022

Qualitative vs. quantitative: Unstructured data tends to be qualitative—social media interactions, interviews, images, etc. It’s a way of communicating with the search engines that means bots don’t have to assign meaning to every single word. Think about how driverless cars learn to navigate the roads. It’s complicated stuff!

Data 141

Data Machine Learning Artificial Intelligence Engineering 141

User Pilot

APRIL 17, 2024

Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media. User interviews : User interviews and focus groups are not as easy to execute as surveys, but they offer detailed, qualitative feedback. Qualtrics customer sentiment analysis. Zendesk’s pricing.

AI Search 75

AI Search Social Media Cross-platform App Design (Application) Systems Review 75

Intercom, Inc.

DECEMBER 28, 2022

We also published nearly 50 new podcasts, featuring interviews with high-profile guests such as Hubspot CEO Yamini Rangan and Profitwell founder Patrick Campbell. Many companies have long been reluctant to use emojis in their communications, deeming them too casual, inappropriate or not “business-y” enough.

Technical Review 118

Technical Review Scale ChatGPT Innovation 118

User Pilot

JANUARY 16, 2024

TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.), Stakeholder management and communication : Use ChatGPT to generate boilerplate emails and presentations for stakeholders. create content, and more.

ChatGPT 82

ChatGPT Management Underperforming Technical Team Technical Review 82

Stax

MAY 30, 2024

Transportation, shipping, and delivery companies – Companies that deliver their goods to their customers or move inventories from one store to another need FSM to track the movement of their personnel, streamline communication, optimize travel routes, and minimize long-term costs.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

ChurnZero

JANUARY 13, 2023

As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers. apply natural language processing (NLP), artificial intelligence and machine learning (AI/ML) to mine signals hiding in plain sight. Joel Passen , co-founder, Sturdy.

Trends 98

Trends Customer Success Sales Hiring Scale 98

Sales Hacker

AUGUST 11, 2020

This week on the Sales Hacker podcast, we speak with Wes Ulysse , Head of Sales, North America at Red Points, a SaaS company that’s leveraging AI and machine learning to protect brands’ online intellectual property. Now, without further ado, let’s listen to this interview with Wes Ulysse. I interviewed.

Sales Hiring 118

Sales Hiring Scale Artificial Intelligence Sales Recruiting 118

Neil Patel

DECEMBER 2, 2020

Recruiting software generally falls into three defining categories: applicant tracking software, candidate relationship management, and interviewing software. Processing job applications and resumes, keeping track of interviews, and managing job postings can all be done with a simple applicant tracking software. Interviewing Software.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

Sales Hacker

MARCH 19, 2020

Customer experience (CX) and machine learning , together, are likely to be the defining element in B2B marketing and sales strategy in the coming years. . How does machine learning come into the picture? The terms, Predictive , Machine Learning , and A.I. Instead, who has the power? Get customer-focused.

Customer Success 75

Customer Success Machine Learning Artificial Intelligence Sales 75

User Pilot

MAY 20, 2024

These tools usually have functionalities for capturing and iterating ideas, prioritizing features , and communicating short and long-term product strategies. Live interview transcript. During the live user interview, Userzoom automatically transcribes the session according to the chosen language. Source: Userzoom.

Software Review 52

Software Review AI Search Scale SaaS 52

OpenView Labs

APRIL 4, 2019

The concept of unconscious bias — learned behaviors and reinforced stereotypes that can unintentionally influence behavior — has been a barrier to entry for many people in the past. In many cases, removing unconscious bias from a machine learning algorithm helps the tool “learn” and protect itself against future instances of potential bias.

Sales Hiring 65

Sales Hiring AI Search Sales Recruiting Artificial Intelligence 65

Mucker Capital

OCTOBER 22, 2018

We want to use more machine learning and artificial intelligence to pick the best users for trials, and we want to build more on our back end. On the other side, I’m also frequently communicating with our users, or working on product-related tasks, but also working with our enterprise clients and doing enterprise sales.

Artificial Intelligence 40

Artificial Intelligence Interviewing Scale Machine Learning 40

User Pilot

MARCH 21, 2024

Once you understand how the cycle works, you need to learn good strategies you can apply. We explored 10 of them, and they involve: Conducting customer research to understand customer behaviors and needs through surveys, interviews, and testing. Offering a free trial or demo to showcase product value and encourage sign-ups.

Strategy 89

Strategy Software Review Social Media Engagement 89

InsightSquared

MARCH 5, 2021

Most sales organizations rely on their ops team, field enablement functions or outside consultants to interview top reps and analyze how they drive the sales process. . This allows you to get a deep analysis of your sales process with the initial deployment, to provide machine learning analytics against your current funnel. .

Forecasting 62

Forecasting Underperforming Technical Team Revenue Data 62

Chart Mogul

JANUARY 15, 2019

Simply put, data literacy is the ability to read, understand, create and communicate data as information. Communicating information about data to people lacking data literacy, an ability sometimes referred to as data storytelling. Brent Dykes, Forbes. Definition: what is data literacy? Key data literacy terms.

Metrics 53

Metrics Data Technical Review Machine Learning 53

Sales Hacker

MARCH 30, 2021

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable. And finally, we just turned SalesHacker.com into a community. Check out Outreach.io

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

Neil Patel

SEPTEMBER 15, 2020

In some cases, you can even use these apps to communicate with your employees. The software makes it easier for you to find top-level talent, qualify them, schedule interviews, and onboard new hires. You can even use Namely to share company news, improve communication, and set up a company directory. Payroll Software.

Software Review 129

Software Review Software Systems Review compliance 129

User Pilot

APRIL 6, 2023

However, they can be very helpful in speeding up communication and reducing hold times. For example, you can use ChatGPT to create templates and outlines for customer interviews or quarterly business reviews. Its extensive knowledge and human-like writing ability can be used for a variety of different tasks — CS activities included.

AI 86

AI Customer Success ChatGPT Management 86

Sales Hacker

MARCH 31, 2020

We interviewed the President and COO of InsightSquared , Todd Abbott. Now before we get to the interview, we want to thank our sponsor. Now, without further ado, let’s listen to this interview with Todd Abbott. I hope you liked that interview with Todd Abbott, President and COO of InsightSquared.

Technical Review 73

Technical Review Systems Review Sales Hiring Data 73

GetUplift

DECEMBER 12, 2021

All the analytics, automation tools, machine learning, and other buzzwords will never help you create high-converting experiences for your prospects if you fail to leverage the one component that matters more than anything else in marketing, emotion. Interviews. iii) Conduct Interviews. Here’s the truth. Social listening.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

User Pilot

MAY 24, 2021

While user feedback provides marketers with valuable opinions of users through surveys and interviews, analytics provides objective information and insights on user activity. Understanding user needs and making email communications contextual based on these needs can help you make the most out of email automation to achieve growth.

Growth Marketing 82

Growth Marketing Software Marketing SaaS 82

Intercom, Inc.

OCTOBER 31, 2019

Anybody who’s familiar with machine learning and artificial intelligence will tell you that there hasn’t actually been a dramatic increase or improvement in the quality of the algorithms over the last 20 years. They want ephemeral communication systems. Emails are written to be read. They want messaging.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire AI 169

Unbounce

SEPTEMBER 16, 2021

You’ll need to customize your copy and targeting strategy to ensure you’re communicating the transformation your offer provides while also never losing sight of your customer. Those CTAs don’t communicate value from a user perspective. What is it communicating (ease, quality, simplicity, speed)? Sign up now.” Subscribe now.”.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Sales Hacker

OCTOBER 7, 2019

Our second sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. Great interview with Alison Wagonfeld.

Cloud 44

Cloud Artificial Intelligence Scale GCP(Google Cloud Platform) 44

Sales Hacker

JANUARY 28, 2020

Our second sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. Outreach has your back. ” It’s fun.

Sales Hiring 67

Sales Hiring Scale Sales Recruiting Management 67

SmartKarrot

NOVEMBER 19, 2020

You will help deliver projects such as data engineering, data governance, personalization, machine learning models for the next best action, and much more. Learn client requirements and support their recruitment needs. Arranging candidate interviews, including preparing candidates, and collecting feedback.

Customer Success 10

Customer Success Sales Recruiting Consulting Machine Learning 10

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

You should also clearly communicate your app’s marketing vision with SMART marketing objectives, and define your key marketing channels of communication. You can opt for 1–1 user interviews or make use of their bulk testing. Getting Your App Discovered Why you should care There’s no doubt that app usage is on the rise.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

SaaStr

MARCH 26, 2019

I realize that neither of those tenets are particularly earth shattering, but one of my first rules of communication is to state the obvious. All candidates who come on site for an interview at Stripe gets sent a document with our principles, outlining how we work and what we value. Stripe started nearly a decade ago. I know this.

Scale 148

Scale Payment Services Payment Methods Scaling 148

SaaStr

MARCH 18, 2019

I realize that neither of those tenets are particularly earth shattering, but one of my first rules of communication is to state the obvious. All candidates who come on site for an interview at Stripe gets sent a document with our principles, outlining how we work and what we value. Claire Johnson: All right. I know this. Process.

Scale 113

Scale Payment Services Payment Methods Sales Hiring 113

SmartKarrot

JANUARY 18, 2022

This company uses IoT and machine learning to help businesses run more smoothly. The tool helps businesses identify the best content for all of their communication channels, share it with their audiences, and track how they connect with it. Kayako is an Indian SaaS company founded in 2001 by Jamie Edwards and Varun Shoor.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

AUGUST 20, 2019

Well, you guys have probably all read Sameer’s bio and his resume and heard about the SendGrid Twilio journey, but I think the reason why I wanted to do this interview with him is because there’s some things that people don’t know about Sameer, which I think are interesting to note. Anna Khan: Awesome. We had all that stuff.

Scale 128

Scale Acquisition Scaling Sales Hiring 128

SaaStr

JANUARY 3, 2020

This interview originally aired as Episode 213 on February 26, 2019. In Today’s Episode We Discuss: * How Tom made his way from creating software with his father in Brazil to being GP and forefront figure in the SaaS investment community as a GP at Redpoint today. Below, we’ve shared the transcript of Harry’s interview with Tom.

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26