BetterCloud

JANUARY 15, 2025

When configurations often change, like in cloud productivity suites, risks grow. Compliance violations: Lack of compliance to documented security and privacy policy as well as legal and industry standards can result in legal fees, fines, and reputational damage. Compliance: Which certifications does a SaaS app have?

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

Tom Tunguz

NOVEMBER 8, 2023

LLMs are fantastic first-pass filters and phenomenal classifiers that extract insight or build machine learning features from unstructured data like customer support conversations or sales calls. Meanwhile, regulation and compliance mean the governance burden only increases. 80% of data is unstructured within organizations.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

Frontegg

JUNE 9, 2025

Authentication as a Service (AaaS) is a cloud-based solution that provides authentication functions for users, applications, and devices. By leveraging cloud technologies, AaaS offers scalability and reliability, ensuring that authentication services can handle spikes in demand, such as during a mass login event or a new application rollout.

Outsourcing Services 52

Outsourcing Services Technical Review Outsourced Development Cybersecurity 52

SaaStr

FEBRUARY 21, 2024

Welcome to the latest installment of our “ What’s New ” series where SaaStr founder and CEO Jason Lemkin sits down with some of the top leaders and founders in SaaS and Cloud to discuss What’s New and what should be top of mind for fellow founders. More and more info is entering the Cloud, creating more exposure and risk.

AWS 276

AWS Scale Sales Hiring Marketing 276

Subscription Flow

OCTOBER 16, 2024

To prevent this, you would need to go for a billing software which seamlessly integrates with your existing cloud platforms. With that, you no longer have to worry about missing any outstanding payment, or customer update. It is very possible for your business to be working with other cloud-based platforms as well.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Stax

MARCH 18, 2025

To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Can it support new payment methods as your business grows?

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

How To Buy Saas

MAY 26, 2025

For instance, a customer support bot using RAG can pull answers from your latest help center articles, so it always gives customers accurate info specific to your product. All retrieval can be done behind your firewall or within your cloud, so data stays secure. The benefit is a significant boost in customer self-service.

Artificial Intelligence 52

Artificial Intelligence AI Search AI Scale 52

How To Buy Saas

DECEMBER 20, 2024

Most SaaS businesses prefer to manage their accounting processes through cloud-based software solutions, but even for that you need to know the nitty-gritties of SaaS accounting. Expense Management: SaaS companies have to spend often on various aspects like product development, marketing costs, customer support facilities, and much more.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Stax

APRIL 17, 2025

Businesses use the system to accept payments from customers and monitor sales. Cloud-based POS systems store data on cloud servers and can be accessed remotely from any device with an internet connection. They lacked important capabilities like inventory management, customer data tracking, and multi-channel payments.

Payment Methods 88

Payment Methods Payment Solutions Point of Sale Payment Services 88

User Pilot

MARCH 9, 2025

Ensure legal compliance: Obtain security certifications, like SOC2 Type II, and ensure industry-relevant compliance, such as with GDPR or HIPAA, all of which Userpilot’s security standards provide. Ensure data security with Userpilots compliant security standards, encryption, MFA, and secure cloud infrastructure.

SaaS 82

SaaS Social Media Interviewing Scale 82

Neil Patel

DECEMBER 5, 2020

Phoneburner – Best for Remote Teams VanillaSoft – Best for Outbound Sales Voicent Cloud – Best Standalone Auto Dialer Software Mojo – Best for SMB Sales RingCentral – Best for Compliance Kixie – Best for Local Presence. Compliance. Be conscious of compliance, but don’t stress too much.

Software Review 145

Software Review Software Scale compliance 145

How To Buy Saas

MAY 21, 2025

From cloud-based SaaS solutions to on-premise enterprise software , businesses worldwide are leveraging ATS technology to build efficient, fair, and scalable hiring pipelines. Table of Contents Cloud-Based vs. On-Premise ATS Solutions The Top 10 Applicant Tracking Systems for 2025 1. GDPR for data privacy in Europe).

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Scytale

OCTOBER 16, 2024

We get it – keeping up with new, ever-changing compliance requirements can be a nightmare, often resulting in a mild headache at best. Fortunately, this is where compliance audit software comes in – making all the difference when it comes to managing your security and compliance tasks efficiently.

compliance 52

compliance Software Review Software Technical Review 52

How To Buy Saas

MAY 29, 2025

AI in SaaS: Transforming Products and Services AI isnt just an internal tool its now a core feature of many cloud products. A customer support platform might auto-generate ticket replies, or a marketing app might use AI to optimize campaign timing and content. Task Automation: Many SaaS tools add AI-powered automation.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Stax

JULY 1, 2024

Businesses should look for ease of use, cost-effectiveness, scalability, compliance, and integration capabilities in potential payroll systems. Factors to consider when choosing a payroll software include headcount, budget, and tax compliance. Reviews praise the mobile app and new hire reporting but mention poor customer support.

Payment Solutions 88

Payment Solutions Payment Services Payment Methods Payments 88

Neil Patel

NOVEMBER 30, 2020

Hubspot’s Service Hub —Best for Free Software and Deals Zendesk —Best for a Complete Support Suite Groove —Best for Small Businesses and Startups TeamSupport —Best for B2B Support LiveAgent —Best for Live Chat Service Salesforce Service Cloud —Best for Remote and On-Site Support Freshdesk —Best for a Streamlined System.

Software Review 137

Software Review Software Systems Review AI Search 137

Stax

MARCH 4, 2025

Customer support – Payment gateways dont always run smoothly. You want a provider that offers prompt support in case of disruptions. Also, evaluate the quality of customer service you receive. Check whether the customer support team is available at all times on multiple channels, such as phone, email, and live chat.

Payment Methods 88

Payment Methods Payments Payment Services Merchant Services 88

BetterCloud

MARCH 17, 2025

This can quickly not only inflate your SaaS budget, but also introduce significant security and compliance risks. Evaluate vendors based on their security posture, scalability, integration capabilities, and customer support. Check for SOC 2, ISO 27001, and other relevant security and compliance certifications.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Neil Patel

SEPTEMBER 2, 2020

The top 5 options for accounting software: FreshBooks – Best for freelancers and solopreneurs QuickBooks – Best accounting software for small businesses Zoho Books – Best for businesses with 50+ customers/vendors Sage50 Cloud – Best desktop accounting solution Wave – Best free accounting software.

Payment Solutions 145

Payment Solutions Software Review Software Payment Methods 145

How To Buy Saas

FEBRUARY 25, 2025

Salesforce: A Pioneer in Cloud CRM Salesforce, founded in 1999 by Marc Benioff, was a trailblazer in bringing CRM to the cloud. Through numerous acquisitions (ExactTarget, Tableau, Slack, and more), Salesforce built an expansive ecosystem of cloud services. Rapid SMB adoption with 200K+ customers. Market share leader (21.7%

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

Stax

MARCH 21, 2024

SaaS business applications are web-based, which means that they are hosted on cloud infrastructure. Instead, SaaS applications are hosted on cloud computing networks and users can access their functionality on-demand through the internet. Updates are pushed to the cloud automatically and regularly by the SaaS provider.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Veeva is a cloud-based CRM and content management solution built specifically for the pharma and life sciences industry.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Stax

APRIL 18, 2024

Examples of popular SaaS apps include Shopify, an eCommerce platform, Dropbox, a cloud storage service, and Stax Bill, an automated payment processing system. Some may use cloud platforms for online solutions. Customer Support In-house support teams maintain direct relationships with end-users for assistance.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Frontegg

NOVEMBER 25, 2021

Main benefits of using SSO platforms include: Added ease of use for end-users, which enhances customer satisfaction Less stress on developers to create new authentication solutions Improved security and compliance capabilities A seamless experience that is easy to integrate Better and easier to manage, especially while scaling up fast.

B2C 98

B2C Scale Identity management Enterprise readiness 98

How To Buy Saas

APRIL 29, 2024

There may be difficulties involved in integrating cloud software with legacy systems; nevertheless, if organizations take the appropriate strategy and employ the appropriate tactics, they will be able to achieve interoperability and maximize the benefits of their investments in SaaS.

Systems Review 52

Systems Review Software Review Cloud Software 52

Neil Patel

JANUARY 26, 2021

You could also scan documents and upload them to a cloud-based storage service , or simply save them on your computer (be sure to back up your computer regularly!). Keep Track of Customer Support for Your Small Business. Your loyal customers are at the heart of your business. Even if you’re not based in the U.S.,

Payment Methods 144

Payment Methods Payment Solutions Payment Services Strategy 144

User Pilot

APRIL 2, 2025

Protect customer data with the highest compliance standards Every data point you collect represents actual people, so safeguarding it is a must. Userpilots data is fully encrypted and stored with SOC-compliant vendors like Amazon AWS and Google Cloud. which can damage your brand reputation. Konstantin L.,

Mobile 65

Mobile Underperforming Technical Team Onboarding AWS 65

Frontegg

AUGUST 12, 2021

This popular identity management vendor has been providing a solid cloud-based Single Sign-On solution for years now. This solution can be deployed in the cloud or on-prem if needed. The platform is great for enterprise, as it supports integrations with dozens of apps, protocols, and platforms with pre-build provisioners and adapters.

B2C 98

B2C Identity management B2B Systems Review 98

User Pilot

APRIL 30, 2024

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations. What are the benefits of the SaaS model?

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

User Pilot

JUNE 19, 2023

TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. These could be either internal corporate training programs, like compliance training, or courses for external stakeholders, like your customers. A SaaS LMS is a cloud-based LMS. Let’s dive in for details!

Systems Review 98

Systems Review Management SaaS Education 98

Stax

MARCH 18, 2025

A key challenge is localizationadapting the product, marketing messages, and customer support to different languages and cultural expectations. Compliance with international industry regulations for sensitive data, such as GDPR in Europe or CCPA in California, is another critical factor.

Scale 117

Scale Payment Services Payments SaaS Payments 117

ChurnZero

JANUARY 13, 2022

“Not only have we accomplished major milestones in terms of organic growth, but our acquisitions have made us a force within the compliance industry. I am excited to bring a new focus to customer success within our organization, helping to drive excellence in every aspect of our business.” markets at Blackbaud.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Neil Patel

JANUARY 19, 2021

You can deploy solutions on the cloud where the data is hosted on third-party or vendor servers, or on-premise where it’s hosted on your personal servers. Verify the security provider’s compliance certification, too, just to be safe. 4 – LiveAgent – Best for Handling Multichannel Support. per page per month.

Software Review 128

Software Review Software Scale Systems Review 128

User Pilot

JULY 29, 2024

CSM tools allow businesses to automate various activities, such as sending out messages at particular points in the customer journey or assigning tickets to customer support agents. AI agents – This customer service platform lets you create AI agents to provide instant responses to queries that don’t require human intervention.

Customer Success 105

Customer Success Software Management SaaS 105

Stax

JULY 25, 2024

For example, Clover allows you to customize receipts and add any information you’d like at the bottom of the receipt. Another feature of scalable POS systems is cloud-based data storage, which allows for real-time inventory updates anywhere, any time. As such, you need excellent customer support.

Point of Sale 88

Point of Sale Payment Methods Payment Solutions Payment Services 88

How To Buy Saas

MAY 27, 2025

Data and Privacy Considerations LLMs (via API or custom) raise questions of data handling. If youre using a cloud API like OpenAIs, you need to consider that youre sending user data (prompts) to that API. Hosting an open-source LLM yourself might incur server/cloud costs (GPU hours are expensive) and maintenance overhead.

Artificial Intelligence 59

Artificial Intelligence AI Search AI ChatGPT 59