Neil Patel

NOVEMBER 5, 2020

Example #2: Keeping your data clean for consistent follow-up. Even worse, leads from the same company start coming in on different places. Without the right tool and data management, different sales reps will follow up with different people. Others can hack different tech stacks together for companies on a budget.

Marketing 124

Marketing Technical Review Social Media Systems Review 124

OPEXEngine

JANUARY 13, 2021

Cloud and SaaS companies overall benefited from the dramatic shift to digital and remote work in the US and around the world since March 2020. That doesn’t mean that 2020 wasn’t hard to manage through, but overall as a sector, SaaS companies grew revenue and valuations skyrocketed. Customer Retention.

Sales Recruiting 52

Sales Recruiting Sales Hiring SaaS Benchmarks 52

OpenView Labs

DECEMBER 21, 2020

Other big themes were around data, the continued adoption of product led growth, and building communities. I’m seeing three big trends for SaaS in 2021: More robust automations and data insights will come available. What do you think? Productizing their services and enabling contactless and frictionless selling.”.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

OpenView Labs

APRIL 6, 2021

A robust, vibrant, living company culture needs strong feedback loops. The quality of the answers to these questions reflects the strength of your company culture. While long-form responses are a great way to get experiential data, they’re tough to tabulate. This is where creating a word cloud helps.

Scale 53

Scale Company Culture Sales Hiring Systems Review 53

Intercom, Inc.

APRIL 19, 2018

That includes all of our cloud strategy, cloud operations, backend engineering, IT and security. Prior to Intercom I spent about 10 years working for big tech companies. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

User Pilot

JULY 30, 2023

Because of how complex product management can be, it’s not hard to see why effective data sharing can be difficult to achieve throughout an entire organization. These obstacles result in data silos that lead to different departments having conflicting data and struggle to access data quickly. What are data silos?

Data 87

Data Systems Review Software Review Company Culture 87

SaaStr

FEBRUARY 22, 2019

I’m CEO of Dataiku and Dataiku is a software platform that enables business analyst and data scientist to work collaboratively to deliver a large machine learning projects. Talkdesk is a cloud call center platform for enterprise companies. And so we exist for five years now. I co-founded Talkdesk in 2011.

Sales Hiring 111

Sales Hiring Scale Sales Recruiting Company Culture 111

Kellblog

JULY 30, 2023

” You’ll almost always get a laundry list of both strategic and tactical concerns.

Software Review 66

Software Review Technical Review Sales Recruiting Artificial Intelligence 66

SaaStr

APRIL 30, 2019

” That’s a powerful moment because not enough leaders are asking their employees, “We talk about culture, but what’s your experience with your identity? How are you moving through the company culture?” Leyla Seka: By the way, I’m old, but cloud computing wasn’t normal 10 years ago.

Company Culture 142

Company Culture Leadership Mobile Cloud 142

OpenView Labs

NOVEMBER 18, 2019

The shift from on-premise, contract-based software to cloud-based, month-to-month SaaS solutions means that costs are lower and relationships are more flexible. We can articulate our value immediately simply by explaining what data we can collect, but we don’t typically generate revenue for our customers in the first 30 days.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

SmartKarrot

JANUARY 10, 2023

Track team metrics and report performance data to CS leadership on a regular basis. Embody company culture and maintain high team engagement. Analyze customer data to improve customer experience. Assist in directing clients from the on-prem platform to the modernized cloud platform. Apply here: [link].

Customer Success 19

Customer Success Technical Review Outsourced Development Systems Review 19

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. And that led me to co-founding a company called RJ Metrics in 2008 with my co-founder Jake Stein, who was also at Insight.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

OPEXEngine

MARCH 15, 2022

High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. OPEXEngine benchmarking data reveals an interesting trend. There is a clear distinction between fast growth SaaS vendors (over 50% annual growth) and slow growth companies (less than 25% growth) between $100M-$500M. Talent Compensation.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

MARCH 17, 2021

Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. However, trouble arises when your company ends up with a SaaS sprawl – the overall amount of adopted applications overwhelms your tech stack. 2. Customer 360.

Scale 291

Scale Sales Hiring Technical Review Marketplace as a Service 291

SaaStr

SEPTEMBER 10, 2020

Do you use intent data? I define ABM as using data, using analytics to make sure that you are doing the right things at the right time to accounts most likely to buy. We had a theme that was rise above the clouds. And if I were a salesperson today, I would definitely be asking in the interview process, how is demand gen set up?

Scale 168

Scale Sales Hiring Software Review Technical Review 168

SaaStr

AUGUST 22, 2020

Justin Bedecarre: And another really important point that we really believe in is that you have to use data to drive decisions, right? You have to use data on how people are using the space. Justin, you actually made a really good point on data. Jen Nguyen: Yeah. Is it remote forever for the win, or is it flexibility?

Sales Recruiting 146

Sales Recruiting Cloud CTO Hire Scale 146

Clouded Judgement

AUGUST 2, 2023

This is generally hundreds of pages and includes all the information about the company a prospective investor would need to know to help inform their investment decision. Typically at the start of an IPO process the initial price range is set artificially low in order to build demand — I’ve gathered data to demonstrate this.

Cloud 49

Cloud Marketing Banking Pricing 49

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. It was pretty interesting. Harry : Oh, right.

Technical Advisors 156

Technical Advisors Scale Sales Hiring Sales Recruiting 156

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: The second major thing, I think, is that back in 2012, we were in what I think of as X in the cloud, as the moment of SaaS where you just take an existing software category and you put it in the cloud. So I think we’re in a generation now, which is more, what is only uniquely possible in the cloud.

SaaS Payments 258

SaaS Payments Scale Payment Services Payment Solutions 258

SaaStr

MARCH 27, 2019

So as you’re thinking about the future of your product line, and the future of your company, you have to consider the ways that your customers are going to interact with you and optimize for that experience, while making sure that you have everything tightened up and ready on the backend to receive that data.

Scale 127

Scale VP of Engineering Mobile Scaling 127

SaaStr

JUNE 4, 2021

So, Datadog what we do is…we do monitoring and we do analytics for application and infrastructure in cloud environments. So basically any company that is running infrastructure, servers, applications and that is running it in cloud environments is a customer for us. We started the company in 2010.

Scale 269

Scale Underperforming Technical Team Sales Hiring Engineering 269

SaaStr

SEPTEMBER 23, 2020

” And I said, “Hey, I’m not really interested in doing another company,” but I was intrigued because I couldn’t quite explain what the products did, but I knew that they were integral to this cloud transition. ” Because I think when most people are faced with the same data, make the same decision.

Scale 188

Scale Leadership Underperforming Technical Team Scaling 188

SmartKarrot

MARCH 8, 2022

Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management. Irene Lefton is the Vice President of Customer Success at Mentor Cloud, a Customer Success-driven growth platform that helps businesses scale up. Bhavika Kochhar.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

DECEMBER 28, 2022

The last half of the year has been rough for some, but Cloud and SaaS aren’t dead. Takeaway #6: The best leaders, founders, and VP of Sales only do a reset once, and it’s based on data, not on a promise of some crazy Q4 magic. Deceleration doesn’t mean recession or downturn. It just means we’re experiencing a mild hangover. .

Sales Hiring 224

Sales Hiring Sales Systems Review Content Marketing 224

Chart Mogul

APRIL 3, 2018

Does this look like a cloud storage business to you? More recently, when I read Typeform’s “behind the scenes” account of the company’s rebrand (almost a year in the making!) But the list of elements that influence branding is huge: Company logo. Company culture. source: [link]. Web design.

Branding 97

Branding B2B Investment User Experience 97

SaaStr

MARCH 24, 2020

If you’re selling a hyper transactional product, you don’t want to hire somebody that has done big data field sales to Fortune 500 organizations. You want to solve for people that have been at the top of the leaderboard in companies that they’ve previously worked at. This is analyzing data. This is systems.

Sales Recruiting 130

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 130

Sales Hacker

APRIL 25, 2019

Data costs. You might use three of these tools, as well as G Suite, ZeroBounce, cloud storage, and more. 3) Data Cost. And that input comes in the form of data. in well with your company culture. The Four Costs of In-House Sales Development. Salary and benefits costs. Software costs. Hidden costs.

Outsourcing Services 75

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 75

SaaStr

MARCH 20, 2019

Prior to joining SendGrid, he spent 4 years at Citrix, where he drove the company’s product strategy for cloud infrastructure and server virtualization. Sameer joined the company in 2010, when Citrix acquired VMLogix, where he served as CEO and doubled revenues during each year of his tenure.

Underperforming Technical Team 126

Underperforming Technical Team Development Software New CTO 126

SaaStr

JUNE 20, 2019

So it’s a good number, especially unique for cloud companies. Aydin Senkut: I also feel that especially given there are probably a lot of founders in the audience, anybody that aspires to build a great, fast growing company, payments is really critical to it. They gave us zero data, they had zero flexibility.

Payment Methods 133

Payment Methods Merchant Services Payments Payment Services 133

SaaStr

FEBRUARY 22, 2019

As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiated the acquisition by Symantec for $115m in cash.

Sales Hiring 115

Sales Hiring Customer Success Scale Sales Recruiting 115

SaaStr

MARCH 5, 2019

So I got some numbers on generational companies, but when you came before we were talking about backstage. So much has changed in the cloud in the last couple of years, hasn’t it? Jay Simons : Well, I mean, for us it’s the nature of work is changing for a lot of companies. Based on our history. Jay Simons : It is.

Scale 145

Scale Scaling VP of Engineering Sales Hiring 145

SaaStr

MARCH 5, 2019

So I got some numbers on generational companies, but when you came before we were talking about backstage. So much has changed in the cloud in the last couple of years, hasn’t it? Jay Simons : Well, I mean, for us it’s the nature of work is changing for a lot of companies. Based on our history. Jay Simons : It is.

Scale 133

Scale Scaling VP of Engineering Sales Hiring 133

SaaStr

SEPTEMBER 6, 2019

Jon Herstein: So I started in, well, the early 1990s and in a consulting career, worked for Accenture for a long time and then moved into enterprise software at a company called Informatica. Went to a company called NetSuite, which is one of the earliest cloud companies. That was all on premise.

Sales Hiring 128

Sales Hiring Scale Underperforming Technical Team Software Review 128

SaaStr

FEBRUARY 14, 2020

How did her time at Gusto teach her about the right way to build company culture? Most of us think a lot about standard b2b and Cloud subscriptions, but we’re still new to the issues, challenges and opportunities in mobile subscriptions. And small companies buy it because they want something that’s easier to implement.

Scale 180

Scale Sales Hiring B2B Scaling 180

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. Zylo is a software management system built for the cloud, pioneering a new standard in software management. Eric Christopher: Data science. Harry Stebbings: They lied to you.

Sales Hiring 137

Sales Hiring Scale SaaS Payments Payment Services 137

SaaStr

JUNE 12, 2020

342: On this episode of the SaaStr podcast, our CEO, Jason Lemkin, chats with Zapier CEO, Wade Foster, on Distributed Teams and Building a Cloud Product. Zapier is a global remote company that allows end-users to integrate the web applications they use. This is where the cloud meets. ” The Cloud is everywhere.

Cloud 169

Cloud Engineering Sales Recruiting Scale 169

Sixteen Ventures

DECEMBER 31, 2019

Customer Success Beyond Usage Data. and data- or event-based actions (Success Vector changes, Sponsor changes, Upsell opportunities , Advocacy asks, etc.) Customer Success Beyond Usage Data. If you aren’t a SaaS company, the only thing you won’t have is visibility into the in-product activity of the customer.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136