Remove Churn Remove Marketing Remove Marketplace as a Service
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Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie (Video)

SaaStr

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. Market trends: why is it easier than ever to build an online business? You get a service, you get a service, you get a service—everything is a service now.”.

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5 Interesting Learnings from Atlassian at Almost $3 Billion in ARR

SaaStr

Atlassian has gone almost 100% Cloud since then, and has held up nicely in the overall public markets even as others have taken bigger hits. Not trying to over-monetize their $2B Marketplace — revenues flat there. We last took a look at Atlassian at around $2B ARR , and more subtly has changed than you might think.

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Scaling Success: Digital Entrepreneurship and SaaS Exits

FastSpring

Podcast Full Interview: Audio Listen online or find it on more podcast services. So it’s a marketplace, it’s a platform. And the biggest difference between the two of those statements is one, low value to sort of medium and high value, and then two, the actual service layer built into the technology underneath the hood.

Scale 118
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How Yelp drove down churn by building up customer success

Intercom, Inc.

She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” We love the marketplace you’ve created.’”.

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What Makes a Great VP of Sales and How to Hire One

SaaStr

It’s much worse than a bad VP Marketing hire. Optimizing how best to work with Demand Gen and marketing. What markets should we expand into? OK, adding in churn, you’re going to have to add another >$1m+ ARR … quickly. How do you deal with FUD in the marketplace? . Don’t even make it 12 months.

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A Primer on B2B Marketplaces: Challenges and Opportunities

Point Nine Land

Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services. Whilst consumer-facing marketplaces have become an essential part of our daily lives, business-to-business marketplaces are only just beginning to emerge.

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A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Because it depends highly on the product, on the market, what the founders want to do with the company, and on the different types of markets here. One is your churn.