Remove Churn Remove Download Remove Underperforming Technical Team
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Scaling Success: Digital Entrepreneurship and SaaS Exits

FastSpring

But the reality is they’ve got a high churn rate, their LTV is low, and their cat costs are high. Two and a half for a standard business, five times for a great quality business with a reasonably low churn rate, maybe sub 7 % churn. Cost of acquisition, LTV, retention rate, churn obviously. We’re doing $2.5

Scale 119
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The Ultimate Guide to Mobile UX Design: Principles, Best Practices, and Examples

User Pilot

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. Performance expectations: People using mobile web or app expect speed and instant clarity because theyre often on the go, juggling multiple tasks, or dealing with weak connections. This article will provide an in-depth guide. Heres how: 1.

Mobile 87
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Customer Support is being turned upside down. Here’s what you need to do about it.

Intercom, Inc.

Once every decade or two, developments in technology trigger monumental changes in an industry. The Conversational Support Funnel has three layers: Proactive Support with messaging to answer customer questions in the product experience, reducing the number of queries reaching the support team. ” Charles Darwin.

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How marketing helped Segment go from 6 months runway to a $1.5 billion dollar valuation

Intercom, Inc.

But scaling a marketing team to the heights Segment have isn’t as simple as putting a bunch of A-players in a room and getting them to start churning out paid advertising. A slapdash approach to scaling marketing can result in confusion, frustration, conflict, turnover and ultimately poor business performance.

Scale 162
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The Playbook to Building a Thriving Sales Culture with PatientPop SVP of Sales Justin Welsh (Video + Transcript)

SaaStr

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. When I was hired, I came in with one salesperson and zero dollars in recurring revenue and over the next four years grew the sales team to over 140 employees and 55 million in recurring revenue. Want to see more content like this?

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The Top Mobile App Engagement Metrics Every Product Team Should Monitor

User Pilot

App engagement refers to how users interact with your mobile app, beyond just downloading it. Higher engagement often signals users are satisfied, enjoying your app, and, therefore, less likely to churn. Whatever these metrics tell you, the good or the bad, that’s only half the story. What is app engagement?

Mobile 59
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Channel Chaos: How to Monetize Through Partners Without Losing Control—What the MGI Report Says

Blulogix

By BluLogix Team Channel Chaos: How to Monetize Through Partners Without Losing Control—What the MGI Report Says In MGI Research’s 2025 Agile Billing Top 50 Buyer’s Guide , BluLogix earned recognition not just for usage billing and mediation, but for something most billing platforms barely touch: n-tier partner monetization.