Sales Hacker

AUGUST 7, 2019

If an email even remotely resembles bad outreach emails, it gets deleted. Their prospecting emails can’t just say “use Slack to communicate with your team.” A generic landing page that says “use Slack as a team workspace”. How do you do it without bogging down the design and development team? No questions asked.

Scale 73

Scale Underperforming Technical Team Sales Hiring Healthcare 73

Upscope

MAY 24, 2019

There are many articles on developing a customer experience (CX) strategy so seeing a range of practical examples will help put them into perspective. They don't really believe in NPS and they're willing to be bad for some customers. Question 3: Who are you willing to be bad for? Contents Why have a CX Strategy. The weird thing?

Strategy 99

Strategy Sales Hiring Airlines Underperforming Technical Team 99

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. We’ll look at the strengths of each type of sales, why you need both of them in your team, and how to determine the best balance for your organization. What is inside sales? What is outside sales.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Payment Methods 82

Neil Patel

SEPTEMBER 12, 2020

Do you want to start a simple blog documenting your travel adventures? Personal branding – Managing your personal brand is becoming more important every day. Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

SaaStr

SEPTEMBER 10, 2020

372: Latané Conant is the Chief Marketing Officer at 6sense, the company that allows you to achieve predictable revenue growth by identifying accounts looking for your solution, prioritize efforts and then engage the right way. How important is a theme to having an engaging week of content? What is involved? Who is involved?

Scale 182

Scale Sales Hiring Software Review Technical Review 182

Intercom, Inc.

APRIL 5, 2018

Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. Adam: How was the transition from classic marketing to working more with designers and engineers on the growth team? What follows is a lightly edited transcript of the interview.

Underperforming Technical Team 223

Underperforming Technical Team Retention Metrics Engineering 223

Sales Hacker

DECEMBER 28, 2018

We look forward to engaging with you in new ways very soon! people involved in each B2B deal, you need a deck if you want your message to travel from the champion you met to the buyer you didn’t. The Scientific Approach To Setting Sales Goals For Your SDR Team by Tito Bohrt. for making Sales Hacker what it is. by Alli McKee.

Sales Hiring 97

Sales Hiring Sales Underperforming Technical Team B2B 97

ChurnZero

JULY 12, 2019

Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through. Outstanding brands create connections between customer needs and their solution.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

OpenView Labs

JULY 8, 2019

It’s also a good idea to learn what you can from others who have already traveled the road you’re on. The situation was this: our engineering team was constantly innovating and adding new functionality. For a lot of companies, especially startups and expansion-stage organizations, figuring out pricing involves a lot of trial and error.

Pricing 61

Pricing Sales Hiring Underperforming Technical Team SaaS 61

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. Well, to most of you, that may not seem crazy today.

Payment Solutions 152

Payment Solutions Pricing Payments Payment Services 152

Andreessen Horowitz

OCTOBER 16, 2023

Bansal shares this and other key milestones and frameworks for company building in conversation with a16z general partner Peter Levine; enterprise deal team partner Satish Talluri (who was a director of product and growth operations there); and Sonal Chokshi. the night before it was to IPO). Sonal: You got the product side and not the market.

Product Marketing 77

Product Marketing Scale Sales Hiring Sales Recruiting 77

SmartKarrot

JULY 18, 2022

An important part of customer success is getting customers to say yes to the brand. Customers prefer interacting with a brand that makes them comfortable and authentic. Develop your unique personality. Every CSM should develop a unique personality. This is why a liaison between sales and CS teams is important.

Customer Success 10

Customer Success Underperforming Technical Team Management Scale 10

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

FastSpring

OCTOBER 12, 2023

I think SaaS businesses and subscription businesses are particularly bad at having vague, waffley headlines on their homepages,” he states. As people started booking travel online. My very first vacation was planned with a travel agent, and of course later moved to online. But it makes for a good story, if nothing else.

Payment Methods 178

Payment Methods SaaS Payments Payment Solutions Payments 178

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, oh, and do all of this with less time. The result?

Subscription 107

Subscription Payment Features Scale Underperforming Technical Team 107

Intercom, Inc.

DECEMBER 18, 2018

They’ll keep users engaged and coming back to your product during those critical early days when churn is highest. The final step of your plan should be to develop additional emails that drive deeper engagement and retention from your most valuable prospects and customers. An onboarding email series. Product setup emails.

Underperforming Technical Team 150

Underperforming Technical Team Marketing Scale Software Review 150

Sales Hacker

MAY 9, 2019

Once you understand how to create a fair compensation plan for your sales team, you can check out some examples: Sales Development Rep (SDR) Compensation Plan Example. The goal of variable pay is to develop a performance-driven culture in which your sales team is financially accountable for results.

Compensation 103

Compensation Sales Hiring Development Team Review Sales Recruiting 103

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. “Well, fintech might be bad in the margins for me, but I can actually profit from this so let’s embrace it.”

Payments 145

Payments SaaS Payments Banking Underperforming Technical Team 145

Neil Patel

APRIL 3, 2023

X Socially Distanced Vacation Spots for the COVID-Conscious Traveler), it might need to be completely revamped or even retired. When it begins to underperform. Refresh: How to Get on TikTok’s For You Page (FYP) What We Refreshed The team refreshed the metadata and content to update the piece and align it better with searcher intent.

Underperforming Technical Team 145

Underperforming Technical Team Engineering Social Media Software Review 145

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. Kyle was in charge of creating the Austin, Texas sales team @ Dropbox, what were some of his biggest lessons when it comes to moving sales outside of HQ? What worked? What did not work?

Sales Hiring 203

Sales Hiring Sales Recruiting Scale Technical Advisors 203

The Marketing & Growth Hacking Publication

APRIL 8, 2019

In 2019, a mobile-centric approach is becoming the key way for brands to connect and engage with consumers for many. making it more challenging for smaller brands to be discovered. Retention, engagement, usability, and loyalty, are all essential to mobile growth and cannot effectively be monitored on the surface level.

Mobile 40

Mobile Growth Hacking Underperforming Technical Team Advertising 40

yoursales

DECEMBER 19, 2022

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. Engage with More Stakeholder - or Lose! Being a B2B buyer isn't easy.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

yoursales

NOVEMBER 8, 2023

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. Engage with More Stakeholder - or Lose! Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 167

Investment Technical Review Part-Time VPE Development Team Review 167

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 182

Scale Underperforming Technical Team Investment Sales Hiring 182

SaaStr

JULY 1, 2020

She manages a huge global team. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Sam will have a lot of interesting perspectives on how he manages his team through these times. Travel is a challenging part of the industry today.

Merchant Services 184

Merchant Services Scale Sales Recruiting Sales 184

SaaStr

DECEMBER 10, 2019

We grew our team by 50% this year, continuing to grow. So I think like anything it’s been good and bad. We had built this amazing team that I wanted to make sure that we continued to sort of grow and invest in and kind of keep the band together. And I think our team has done that too. Tina Hsiao : Yeah.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

Outseta

MAY 24, 2019

I know that this comment will draw ire from some folks, and I’m the first to agree that writing, podcasting, and producing video content all come with their own unique challenges and requisite skills that must be developed to do them well. That’s too bad, because in my eyes this is the single greatest benefit of podcasting!

SaaS 58

SaaS Underperforming Technical Team Interviewing Outsourced Development 58

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. Jonathan : Travel. Actually it was bad. Want to see more content like this? FULL TRANSCRIPT BELOW.

Scale 152

Scale Business Sales Hiring CTO Hire 152

OpenView Labs

MAY 29, 2020

The current recession devastated a few industries, like hospitality and travel, virtually overnight. Develop subscription models. In the long-run discounts may undermine your brand. Your marketing team can include staff, agencies, consultants and inexpensive people overseas hired through platforms like Fiverr and Upwork.

Payment Methods 54

Payment Methods Marketing Sales Hiring Advertising 54

SaaStr

AUGUST 22, 2020

And so, when thinking about yesterday’s workplace, which is really important to touch on before we get into the future workplace, you have built workplaces for some of the most iconic brands in the world; Pinterest, Zynga, Tesla, what has been your experience? What have you learned from building yesterday’s workplace?

Sales Recruiting 150

Sales Recruiting Cloud CTO Hire Scale 150

Sales Hacker

AUGUST 25, 2020

She runs Sales Navigator and is perhaps one of the most important people selling sales engagement and sales software in the world. She runs Sales Navigator and is perhaps one of the most important people selling sales engagement and sales software in the world. Our second sponsor is Outreach, the number one sales engagement platform.

Management 73

Management Sales Recruiting Sales Hiring Development Team Review 73

SaaStr

AUGUST 19, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front-row seat at some of these turnarounds that iconic brands like Evernote, and more recently on the board at Gap which is undergoing its own transformation. And what’s the best case?

Scale 260

Scale Underperforming Technical Team Sales Hiring Leadership 260

SaaStr

OCTOBER 4, 2019

As for Jeppe, prior to founding Pleo he was the CEO @ Nodes, a design and development house that worked with brands including Loreal, BMW and Lego. Ep 271: Gillian Heltai oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. Missed the session?

Scale 127

Scale SaaS Payments SMB Sales Hiring 127

SaaStr

JULY 10, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front row seat at some of these turnarounds at iconic brands like Evernote, and more recently on the board at Gap, which is undergoing its own transformation. First things first, adjusting the sails.

Scale 194

Scale Sales Hiring Pricing Sales Recruiting 194