Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. And Digg is an iconic brand, really amazing products in its time.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

DECEMBER 3, 2020

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Bret was formerly the CTO at Facebook. Sam Taylor: It’s definitely nuanced. And so I think there was definitely an element of that at Dropbox too. What measurements should be used to determine their success?

Scale 180

Scale Sales Hiring Sales Recruiting Sales 180

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

Marketing 98

Marketing Social Media SaaS New CTO 98

Kellblog

JANUARY 29, 2020

Third-order benefit: that means you protect your company’s reputation and your valuable brand. Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., So don’t give a list of company brand names who may or may not be active users. baldness cures [5]).

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

Audacix

JANUARY 1, 2019

Whether you're about to implement DevOps or for ways to optimise it within your team, you must remember that DevOps is all about discipline and is definitely no magic bullet to doing it right from the outset or to fixing your perceived issues in one fell swoop. But the "configurable" part of this best-practice is just as important.

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

OpenView Labs

OCTOBER 5, 2021

When I joined GitLab, I was starting a new product-led growth team within the product organization,” Hila says. “We One of the first things I learned from Sean was that if you have ten developers on your team, put five on new product and the other five on new-user activation,” she says. Always be activating.

B2C 65

B2C B2B New CTO Acquisition 65

Audacix

JULY 18, 2022

There is definitely no magic bullet to doing it right from the outset or to fixing your perceived issues in one fell swoop. After interacting with many new DevOps teams, my sense is that many of them are hamstrung by the imagination and risk appetites of their senior leaders, in a classic case of you don't know what you don't know.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. Seventy-six percent of the 3,500 brands are below a hundred units. I would also encourage you as a new executive to have a separate executive coach.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Unbounce

SEPTEMBER 24, 2018

Twenty-two marketing experts took the stage to give new solutions to old challenges and actionable solutions to new ones—not to mention the food, people, games, swag and after-parties that made it the best CTAConf yet. This year’s theme was “The Marketing Revolution” in response to the fact that marketing has changed. Speechless.

AI Search 73

AI Search AI Artificial Intelligence Content Marketing 73

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 176

Scale Enterprise Scaling Sales Hiring 176

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 206

Payment Methods Merchant Services Scale Payments 206

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 152

New CTO Sales Hiring B2C CTO Hire 152

ProfitWell

FEBRUARY 14, 2020

For example, if you subscribe to the New York Times , you pay a flat price per month or year. The problem with per-seat pricing is that it by definition makes your biggest customers your best customers. And from that flows decisions about what and who to spend time on,” says David Heinemeier Hansson , co-founder and CTO of Basecamp. “[My

Pricing 59

Pricing Technical Cofounder Scale New CTO 59

SmartKarrot

OCTOBER 29, 2021

Definition of C-Suite. A CCO can train the customer-facing departments with adequate soft skills to maintain a positive brand image in front of the customers. Finding comments about your brand is the first step of advocacy. Build customer communities and brand advocates. Let’s try to find that out in this write-up.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. When do we actually achieve a great customer experience in our brands ? Is it something we just have to continually improve and build on as new opportunities roll out?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Baremetrics

JULY 23, 2020

This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. How I made it to $1,000 MRR Here are the tactics I used to grow Friendly from a brand new startup to a company that makes over $1,000 in MRR. Therefore the role of CTO was the most important addition for our team.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

Upscope

JANUARY 5, 2020

For some folks it’s mainly a messaging exercise, while others associate it very closely with branding. Al Ries definition: " Positioning is not what you do to the product; it’s what you do to the mind of the prospect. It’s how you differentiate your brand in the mind. Is sending and receiving mails a new shiny technology?

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Unbounce

NOVEMBER 20, 2019

As we explored new ways to help you convert more, Unbounce kept running up into the limitations of A/B testing. From the initial hypothesis, what to test, isolating just one item to test, calculating the duration of time you need, and interpreting results, it’s no joke and definitely not for everybody. Looking to get wild?

Machine Learning 111

Machine Learning Artificial Intelligence Marketing New CTO 111

Intercom, Inc.

AUGUST 13, 2019

I hope that by the end you have some new ways of thinking about what tools you use yourself, and some of the pitfalls that you might not be aware of. The video operator for the demo was a guy named Stewart Brand , who among other things published a magazine at the time called the Whole Earth Catalog. So there’s probably some of that.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. If you can just hold back and show a little restraint, and just make sure that you know you’re building the right thing, especially on the software side, you can definitely get out of the gate faster. Major challenges facing a new CEO [19:40]. Show Agenda and Timestamps.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

SaaStr

MARCH 3, 2020

And then last resort is somebody out of a big company like Salesforce, Oracle, again for all the reasons that had been stated before, but those are people that, generally speaking, you’re not going to be comfortable walking to a scenario without any brand, without customers, without potentially even a pitch and a message. New category.

Sales Hiring 159

Sales Hiring Sales Recruiting Scale CTO Hire 159

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there. Rachel Hepworth: Exactly.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

CTO Coach 129

CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

Sales Hacker

JUNE 12, 2020

How to overcome no brand in market. How to overcome no brand in market (01:23). ? How to overcome no brand in market (01:23). First and foremost, overcoming no brand in market. Second tip here on overcoming know brand in market, expose the buyer’s FOMO. Have they created something new before? This is tough.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

Frontegg

FEBRUARY 1, 2023

LeadDev New York March 14-15, New York Tickets: Basic LeadDev Pass – $1499 LeadDev is almost here. Frontegg will be a sponsor of LeadDev 2023 New York. Exclusive talks, panel discussions, and networking sessions – participants will get a chance to exchange ideas and develop new opportunities.

VP of Engineering 59

VP of Engineering Development Cybersecurity New CTO 59

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. In a new one, it was tough to keep up. Ross : Yeah.

Technical Advisors 162

Technical Advisors Scale Sales Hiring Sales Recruiting 162

Outseta

NOVEMBER 19, 2019

And many CEOs simply fail to understand the nuances of the role and the future building benefits of marketing investments made in areas like “brand” where the return on investment is not immediately recognizable on the balance sheet. Investments in brand, content marketing, and SEO are all common examples, so let’s take them one by one.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

SaaStr

MAY 2, 2019

Vlad : Definitely technologist. And my retort was, for the first year, basically, well they’re the team that’s got my here so I’m going to stick with it, which I did for a year and then we kind of started turning around a little bit and saying, look, yeah, but are we growing as fast as we could be given the new reality of the ground?

Scale 150

Scale Business Sales Hiring CTO Hire 150

SaaStr

AUGUST 22, 2020

And so, when thinking about yesterday’s workplace, which is really important to touch on before we get into the future workplace, you have built workplaces for some of the most iconic brands in the world; Pinterest, Zynga, Tesla, what has been your experience? We’re already in this like a new gen.”

Sales Recruiting 150

Sales Recruiting Cloud CTO Hire Scale 150

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. Click To Tweet.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. Tweet this quote.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Teamgate

JANUARY 14, 2019

My journey started working with well-known brands such as VISA and TomTom, and since 2014 I started gradually moving to the world of startups and scaleups. Working in-house for known brands is somewhat easier as the messaging and legend are already there (half the job is done!). This can be somewhat one-dimensional over the long term.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

GetUplift

FEBRUARY 15, 2019

Now, if any of you are SaaS marketers and you haven’t heard of Forget the Funnel , I would urge you to definitely check them out after our workshop today. All these really contribute to people feeling the need to reciprocate and create a meaningful connection with your brand. They are brilliant.

Social Media 59

Social Media Travel Pricing Branding 59

Andreessen Horowitz

MARCH 20, 2024

And so, the thing that was really new about LLMs was the ability to, at extremely low cost, generate an answer instantly to any question. Adam: And so, based on all that, we landed on building Poe as a new chat-oriented AI product. We thought about, [as Quora] , what is the role that we’re going to play in this new world with AI?

AI Search 144

AI Search AI Artificial Intelligence Scale 144

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. Definitely maybe. So for a long time, it was brand, culture, and what I call boldness, which is is the organization taking on enough risk? if I'm going to work on brand, I'm in there with the marketing team reviewing copy and going through the. So this is Dharmesh.

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. Definitely maybe. So for a long time, it was brand, culture, and what I call boldness, which is is the organization taking on enough risk? if I'm going to work on brand, I'm in there with the marketing team reviewing copy and going through the. So this is Dharmesh.

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40