User Pilot

JULY 30, 2023

Looking to leverage marketing automation segmentation to offer contextual and relevant in-app messages ? Marketing automation segmentation enables you to deliver the right message to the right people at precisely the right time. HubSpot simplifies marketing campaigns with automation and effective lead nurturing.

Scale 94

Scale Marketing Onboarding User Experience 94

User Pilot

MAY 23, 2023

The rise of AI is grabbing headlines across the globe at the moment and the world of customer experience is no less. In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. How do you actually go about implementing AI within your app?

Artificial Intelligence 90

Artificial Intelligence AI SaaS Payments Payment Solutions 90

ChurnZero

JANUARY 25, 2024

How will customer success jobs, and the skills they require, evolve in 2024? With technology advancing and customer expectations rising, customer success has become an essential force driving business growth and customer loyalty within the SaaS industry. What skills will help CSMs and individual contributors stand out in 2024?

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

User Pilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. HubSpot Service Hub is an ideal Intercom alternative for growing businesses, offering features like multichannel support, shared inboxes, and conversational bots.

Social Media 89

Social Media SaaS Marketplace as a Service Communication 89

Point Nine Land

MAY 17, 2023

A few months ago, I started to hash out some thoughts and draft up some wireframes for a blog post about a “Copilot for Office Workers” product idea. If you think about how we use computers, a hefty chunk of our time is spent moving data around, hunting down information, and doing other stuff that doesn’t really need a human brain.

Artificial Intelligence 52

Artificial Intelligence Venture Capital AI ChatGPT 52

How To Buy Saas

APRIL 5, 2024

Over recent years, Machine Learning (ML) and Artificial Intelligence (AI) technologies have become an essential element of SaaS Development Frameworks. By simplifying deployment, scaling, and maintenance issues for teams quickly delivering quality SaaS solutions efficiently.

Artificial Intelligence 40

Artificial Intelligence Machine Learning AI K8S orchestration (Kubernetes) 40

Totango

SEPTEMBER 1, 2022

Why Your QBR SaaS Model Needs an AI Makeover. Quarterly business reviews (QBRs)[LINK] have become a standard practice for software providers, but today’s QBR SaaS model is rapidly transforming. Here we’ll show you how to update your SaaS QBR strategy to keep up with the latest technology and best practices.

Technical Review 98

Technical Review Artificial Intelligence SaaS Software Review 98

User Pilot

JANUARY 12, 2023

After-hours support in the form of self-service content can help your SaaS improve customer satisfaction. How a tool like Userpilot can help you build self-service support resources, code-free. You should offer after-hours customer support so that you can stay connected with customers 24/7, improving their customer experience.

Outsourcing Services 92

Outsourcing Services SaaS Customer Support Software Review 92

User Pilot

JULY 18, 2023

TL;DR Product strategy tools assist product teams in defining, creating, and executing product strategies aligned with business objectives and user needs. Book the Userpilot demo to see how its feedback, analytics , and engagement features can support your product growth. Let’s get right to it!

Software Review 95

Software Review Software Management Azure 95

User Pilot

JULY 24, 2023

TL;DR Zendesk integrations are third-party applications that expand Zendesk functionality and allow seamless communication between different tools to automate routine customer support tasks. You can also embed Zendesk functionality into your product using JavaScript. If so, you’re in the right place! What are Zendesk integrations?

Marketplace as a Service 85

Marketplace as a Service AI Search Social Media Customer Support 85

Neil Patel

SEPTEMBER 14, 2020

Without customers, your business wouldn’t exist. Because of that, it’s critical to understand how your customers behave and what they want from you. The best CRM software helps streamline, simplify, and improve your business processes to create better experiences for the one thing your business revolves around — your customers.

Software Review 144

Software Review Systems Review Software Healthcare 144

User Pilot

JUNE 19, 2023

To see how Userpilot can help you onboard and educate your customers, book the demo! Such systems are hosted and maintained by the software provider, and users can access them from their internet browser – often for a subscription fee. And which are the best tools available on the market at the moment?

Systems Review 93

Systems Review Management SaaS Education 93

User Pilot

JUNE 29, 2023

HubSpot offers customer relationship management (CRM) software solutions for businesses. So, if you want to avail yourself of more features unavailable in the software, you can integrate your HubSpot account with other apps. This means you can send and receive data to/from HubSpot.

Scale 52

Scale Business SaaS Pricing 52

User Pilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Quantitative data is numerical data or information you can easily measure for analysis.

Data Analysis 91

Data Analysis Scaling Artificial Intelligence Data 91

CustomerSuccessBox

OCTOBER 26, 2021

However, it can be a daunting task, especially if you’re just getting started. How does a ‘CS Ops team’ work with the other ops teams? First things first, hire a person who can grow the team- be it ops or any other function. Most of the successful SaaS business organizations have their Ops person early on.

Customer Success 52

Customer Success Sales Hiring Scale SMB 52

SmartKarrot

MAY 19, 2023

In today’s rapidly changing business landscape, finance professionals face increasing pressure to manage complex financial data while making critical decisions that impact the financial health of their organizations. One such technology is artificial intelligence (AI) and conversational AI, such as ChatGPT.

ChatGPT 10

ChatGPT Payment Services Finance Artificial Intelligence 10

SmartKarrot

MAY 19, 2023

In today’s rapidly changing business landscape, finance professionals face increasing pressure to manage complex financial data while making critical decisions that impact the financial health of their organizations. One such technology is artificial intelligence (AI) and conversational AI, such as ChatGPT.

ChatGPT 10

ChatGPT Payment Services Finance Artificial Intelligence 10

SmartKarrot

OCTOBER 2, 2023

In today’s highly competitive business landscape, retaining customers has become more critical than ever. Churn—the rate at which customers stop using a product or service—is a challenge many businesses face. By uncovering these red flags, you can create targeted strategies to address them proactively.

Churn 10

Churn AI Onboarding Customer Success 10

SmartKarrot

MAY 19, 2023

ChatGPT is a powerful AI-powered text-based artificial intelligence tool that can revolutionize customer service and content creation for businesses. ChatGPT can be seen as a tool or a component that can be integrated into software applications to improve their natural language processing capabilities.

ChatGPT 10

ChatGPT Artificial Intelligence AI Search AI 10

SmartKarrot

MAY 19, 2023

ChatGPT is a powerful AI-powered text-based artificial intelligence tool that can revolutionize customer service and content creation for businesses. ChatGPT can be seen as a tool or a component that can be integrated into software applications to improve their natural language processing capabilities.

ChatGPT 10

ChatGPT Artificial Intelligence AI Search AI 10

User Pilot

JULY 17, 2023

Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Qualaroo helps you collect customer feedback and measure customer satisfaction with AI-powered sentiment analysis. Searching for the best software for customer feedback to truly understand your customer sentiment ?

Software Review 19

Software Review Software AI Search AI 19

SmartKarrot

MAY 19, 2023

It can also increase productivity, reduce stress, and save time and money by eliminating long commutes. Moreover, remote work can offer businesses to hire the best talent from anywhere in the world without being restricted by geographic location.

ChatGPT 10

ChatGPT AI Scale Technical Review 10

SmartKarrot

MAY 19, 2023

It can also increase productivity, reduce stress, and save time and money by eliminating long commutes. Moreover, remote work can offer businesses to hire the best talent from anywhere in the world without being restricted by geographic location.

ChatGPT 10

ChatGPT AI Scale Technical Review 10

User Pilot

JULY 20, 2023

Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service. That said, let’s go over 13 tools that are perfectly capable of creating customer self-service portals and can potentially fit your needs.

AI Search 97

AI Search AI Scale Pricing 97

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. What is Vertical SaaS? What is Horizontal SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

User Pilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. CopyAI: generate social media posts, emails, blog titles, landing page copy etc.

Artificial Intelligence 92

Artificial Intelligence AI Search AI Software Review 92

SmartKarrot

APRIL 13, 2020

SaaS companies have transformed the way global businesses work. Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Unbounce

APRIL 6, 2023

These days, lots of them are adopting AI marketing tools that help them make data-backed decisions, streamline and automate their processes, and create higher-performing content. AI marketing doesn’t mean the end of real, flesh-and-blood marketers. What do you hope to get from AI? So delicate.)

AI Search 52

AI Search AI Social Media Marketing 52

Intercom, Inc.

APRIL 15, 2021

For Francis Brero , co-founder and CRO of MadKudu – a marketing operations platform that helps companies identify, qualify, and engage with their leads based on how likely they are to convert – this actually opens up a whole lot more possibilities.As Stop automating everything. Adjust expectations around AI.

AI 118

AI Scale Scaling Acquisition 118

Neil Patel

DECEMBER 6, 2020

The biggest surprise to me is how many companies aren’t taking advantage of email marketing. How to Choose The Best Email Marketing Service For You. On top of that, many of the most time-consuming campaign processes can be automated with an email marketing service. The key is finding the right email marketing service.

Marketing 145

Marketing Scale Software Review Technical Review 145

User Pilot

APRIL 21, 2024

TL;DR Let’s explore how UserGuiding and WalkMe compare when it comes to creating interactive user guides. An interactive user guide is a set of UI patterns designed to work together and help customers understand how to use your product. Is there a better in-app onboarding software that would better fit your needs?

Software Review 52

Software Review Onboarding Pricing Enterprise 52

User Pilot

JUNE 30, 2023

That said, not all customer engagement teams are able to leverage customer data and put together an effective customer personalization strategy. Adopting a software-aided customer experience automation approach makes it easier to collect information whenever customers visit your product and trigger contextual in-app messages.

Artificial Intelligence 90

Artificial Intelligence SaaS AI Machine Learning 90

User Pilot

APRIL 21, 2024

TL;DR Let’s explore how WalkMe and Spekit compare when it comes to creating interactive user guides. They can also empower users with self-service support and reduce ticket volume. An interactive user guide is a set of UI patterns designed to work together and help customers understand how to use your product. Let’s dive in!

Software Review 52

Software Review Onboarding Pricing Enterprise 52

Unbounce

JUNE 23, 2023

Here’s a question that pretty much every marketer is pondering (and maybe losing some sleep over): What does the future hold for marketing in a world of AI tools ? Through a lively and insight-filled conversation, this episode explores burning questions like: What happens to SEO if search engine results are replaced by AI chatbots ?

AI Search 95

AI Search AI ChatGPT Marketing 95

All that Saas

JULY 14, 2021

It has become a necessity for sales enablement apps to be implemented in a business. Sales enablement tools allow any sales representative can pick the correct content, turn it into the prospective customer, and track the engagement that is happening within that particular content. The Sales Enablement Software in 2021. Key Features.

Sales Enablement 52

Sales Enablement Software Review Software Development Team Review 52

SmartKarrot

DECEMBER 5, 2022

Many people are concerned about using artificial intelligence (AI) in both business and daily life. AI can improve customer success strategy rather than erasing the human component of it. Augmented Intelligence is a sub-division of AI machine learning. It functions to enhance human intelligence.

Artificial Intelligence 19

Artificial Intelligence Customer Success Management Scale 19

SmartKarrot

MAY 9, 2023

As business leaders, we understand that your time is very important, and every minute counts! And with so much on your plate, we can understand that keeping meeting notes can be a daunting task. Adding to it is the task of creating manual templates for every single meeting… we can understand how taxing it is!

AI 10

AI Scale Artificial Intelligence Technical Review 10