User Pilot

JULY 30, 2023

Looking to leverage marketing automation segmentation to offer contextual and relevant in-app messages ? Marketing automation segmentation enables you to deliver the right message to the right people at precisely the right time. Identifying power users for product launches and sending targeted messages highlighting the benefits.

Scale 98

Scale Marketing Onboarding User Experience 98

User Pilot

AUGUST 6, 2023

An example of automated in-app onboarding could be triggering personalized onboarding walkthroughs or checklists based on welcome survey responses. You can trigger automatic in-app messages contextually to improve feature discovery and provide in-app guidance. More importantly, how can marketing teams maximize it?

Marketing 98

Marketing SaaS Social Media Onboarding 98

User Pilot

JUNE 9, 2023

Are you struggling with segmenting onboarding messages for your customers? So let’s check out some ways of segmenting onboarding messages to tailor product communication to individual needs. Analyzing feature usage helps you identify features with high/low engagement and provide in-app guidance to improve feature engagement.

Onboarding 94

Onboarding SaaS User Experience Engagement 94

User Pilot

JUNE 30, 2023

Website copy, in-app communication , product documents, or legal content are often good places to start. If the latter, pick the right tools for the job, like Userpilot which offers AI-powered localization. Our article provides guidance for SaaS teams on how to effectively localize their content. Let’s get right to it.

SaaS Payments 98

SaaS Payments Outsourcing Services Payment Solutions Payment Services 98

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Best funnel analysis tools to try Userpilot – Best funnel analysis tool for tracking user behavior. Book a Userpilot demo to begin.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

JULY 31, 2023

Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support. Pendo offers in-app messaging and onboarding features for mobile apps. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

User Pilot

AUGUST 5, 2023

You can identify NPS passives by: Triggering in-app NPS surveys at important touchpoints to gather valuable customer feedback and discover passive customers. Segment passive customers and offer them targeted offerings through in-app messages. Using product analytics to monitor user behavior and spot passives.

Scale 98

Scale Retention User Experience Strategy 98

User Pilot

AUGUST 10, 2023

Start with showing personalized messages based on data you’ve gathered via survey. For example, you could show a welcome message referencing a specific ‘job to be done’ You could also send automated emails with relevant content based on user behavior. once they hit a ‘free’ limit of a particular feature).

Product Marketing 98

Product Marketing Marketing Churn Customer Lifetime Value 98

User Pilot

MAY 17, 2023

Contextual in-app messages give users the information they need at the time they need. Loom uses contextual in-app prompts to drive upsells. Slack collects user feedback with in-app surveys to inform PX improvements. And most importantly, how do you create product experiences that delight your users? Let’s dive in!

Customer Lifetime Value 98

Customer Lifetime Value User Experience Onboarding Scale 98

User Pilot

OCTOBER 6, 2023

When potential customers are already engaging with your product—which is an opportunity to collect data through in-app surveys and behavioral analytics. As a marketer, your job is to deliver value through in-app communication and sales-enablement content to address specific objections. It helps you visualize the customer journey.

B2B 105

B2B Development Team Review Software Review Marketing 105

User Pilot

JULY 31, 2023

We also have a quick look at Userpilot as a worthy Pendo alternative. It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users. Userpilot is an attractive Pendo alternative. Who can use the Pendo app?

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

User Pilot

FEBRUARY 2, 2023

From website copy to in-app messages. Two of the top tools for content testing in SaaS are Userpilot and CrazyEgg. Userpilot is a product growth platform where you can test content and improve it with better in-app messages. The digital world is full of content. What content should you test? Everything.

Software Review 98

Software Review User Experience Churn Social Media 98

User Pilot

FEBRUARY 24, 2023

To get objective results, use a combination of techniques to collect user feedback , like interviews and in-app surveys. To collect feedback on specific aspects of the product, trigger in-app surveys contextually , that is, at the moment when users engage with the feature. Let’s get right to it! What is a customer feedback loop?

Interviewing 98

Interviewing Scale Social Media Communication 98

User Pilot

AUGUST 30, 2023

Use segmentation for automating in-app messages with solutions for specific issues. Triggering in-app surveys to gather insights about and understand customer expectations. You can book a free demo of Userpilot to create and trigger in-app surveys, analyze feature usage, understand user behavior, etc.,

Customer Lifetime Value 104

Customer Lifetime Value Customer Support AI Onboarding 104

User Pilot

DECEMBER 19, 2023

If you’re looking to improve your account management strategy, book a Userpilot Demo to see how we can help you with it. For example, you can personalize your value proposition , in-app messaging , and communication style to suit user preferences. Personalizing customer workflows according to their needs.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103

User Pilot

JUNE 8, 2023

After setting onboarding goals, tracking user interaction with in-app guidance elements will optimize the onboarding process to increase activation rates. You should trigger in-app experiences based on collected event data to boost user retention. Segment users using event properties in Userpilot.

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98

User Pilot

JULY 5, 2023

You can use Userpilot to measure and improve customer satisfaction scores by: Building and triggering customer satisfaction surveys. Segmenting customers to send targeted in-app messages. Book a Userpilot demo to see how you can utilize them to enhance customer satisfaction. Create welcome surveys in Userpilot.

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payment Methods 98

User Pilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. What is in-app communication? What is the use of in-app messaging?

Communication 98

Communication Onboarding User Experience Retention 98

User Pilot

OCTOBER 31, 2023

Automated, in-app onboarding can also form part of a successful customer onboarding process (if you have the right tool for the job). In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both. What is automated in-app onboarding? But it’s not your only option.

Onboarding 105

Onboarding Scale Customer Success Scaling 105

User Pilot

NOVEMBER 12, 2023

How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion. An example would be when a customer messages support saying they’re interested in upgrading to a higher plan. Customer intent helps product teams understand customer needs and build solutions that delight users.

Scale 105

Scale Underperforming Technical Team Churn Trends 105

User Pilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Let’s dive in! Book the demo!

AI Search 98

AI Search AI Payment Solutions ChatGPT 98

User Pilot

MAY 1, 2024

Try Userpilot and Take Your Customer Loyalty to the Next Level Get a Demo 14 Day Trial No Credit Card Required What exactly is online community building? This is especially important if your product helps others create new content, such as blog posts, images, and videos.

Branding 102

Branding Social Media Acquisition Advertising 102

User Pilot

MARCH 6, 2024

Regularly gather customer feedback, for example, via in-app surveys , to enhance their experience and retain them. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product funnel? How do you create a robust product funnel for your SaaS? Its different stages.

Social Media 104

Social Media Sales Funnel Acquisition Retention 104

User Pilot

MAY 10, 2023

There are four groups of marketing AI apps today: standalone machine learning, standalone task automation, integrated machine learning, and integrated task automation apps. They include: Userpilot’s new AI writing assistant helps its users generate, edit, or improve content for their onboarding and in-app messages.

Artificial Intelligence 90

Artificial Intelligence AI Search AI Machine Learning 90

User Pilot

MARCH 9, 2023

You can also easily create in-app guides and customize them in the Visual Design Studio. The in-app guides included in the free plan are banners , lightboxes, tooltips , and walkthroughs. Appcues is a better option than Pendo for mobile apps. Userpilot is a more competitive tool for web apps.

Software Review 98

Software Review Technical Review Systems Review Scale 98

User Pilot

APRIL 10, 2023

By running in-app surveys, you can get a better understanding of how well your onboarding works, the most valuable features, and how satisfied users are with the free plan. Want to see how Userpilot can help you execute your freemium strategy? What do Slack, Spotify, Dropbox, Canva, Zoom, and Grammarly have in common?

Strategy 97

Strategy SaaS Onboarding Marketplace as a Service 97

User Pilot

MAY 31, 2023

AI-powered tools that help you improve customer experience: Userpilot’s new AI writing assistant helps you generate, edit, or improve content for onboarding in-app messages. Freshchat can help you launch artificial intelligence chatbots to assist self-serve customers on your website, app, and messaging channels.

Artificial Intelligence 97

Artificial Intelligence AI Machine Learning SaaS 97

User Pilot

FEBRUARY 28, 2023

Build in-app guidance to prompt discovery and engagement. Provide in-app self-service support to reduce friction. Constantly collect feedback with in-app surveys and act on it. Review your product analytics, and A/B test your in-app messaging for added context. Re-engage inactive users with win-back emails.

Strategy 98

Strategy Software Review Business SaaS 98

User Pilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features. Let’s dive in!

Systems Review 98

Systems Review Social Media Technical Review Software Review 98

User Pilot

JUNE 19, 2023

For user onboarding in digital products, product adoption platforms like UserGuiding , Chameleon , and Userpilot are more suitable. To see how Userpilot can help you onboard and educate your customers, book the demo! Integrations with other tools like video conferencing apps or HR software. Let’s dive in for details!

Systems Review 98

Systems Review Management SaaS Education 98

User Pilot

APRIL 28, 2023

Userpilot ’s AI-powered WYSIWYG editor enables you to create and improve your in-app guidance copy with less effort and time. Simply put, it’s the process of using Artificial Intelligence (AI) tools to enhance in-app user guidance and education during the onboarding process so users can reach their goals faster.

Artificial Intelligence 97

Artificial Intelligence AI Onboarding Machine Learning 97

User Pilot

JUNE 19, 2023

Behavioral cohorts use in-app behavior to group users. Currently, Userpilot doesn’t offer cohort analysis but you can use its advanced segmentation and analytics features for the same purpose. For example, they could use them to maximize upsell opportunities by engaging users with contextual in-app messages.

Retention 98

Retention Social Media Customer Lifetime Value Acquisition 98

User Pilot

JANUARY 8, 2024

In-app strategies for converting free or trial users to paying customers. Userpilot can help you implement effective customer acquisition strategies to drive sustainable growth. This article shows you how. Best practices for effective customer acquisition and product-led growth. Focus on the right customer acquisition channels.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

User Pilot

MARCH 23, 2023

TL;DR Contextual onboarding is about guiding users through a software application, product, or service by providing the right message, to the right user, and within the right context. Kommunicate leverages real-time interactive guides so customers can learn how to use their app by using it. What is contextual onboarding?

Onboarding 96

Onboarding Engagement Retention Software 96

User Pilot

JANUARY 12, 2023

Other segmentation data may help you optimize your in-app marketing messages for different segments at every stage of the customer journey. Collect behavioral and marketing data with Userpilot analyzing in-app survey reports, product usage data, feature heatmaps, and NPS scores. What do you expect to achieve with our app?

Software Review 98

Software Review SaaS Customer Lifetime Value Engagement 98

User Pilot

MARCH 14, 2023

By segmenting users, product managers can deliver tailored onboarding experiences via personalized in-app content and relevant feature highlights. feature usage , in-app events, etc.). You can also segment the existing customer base by tracking in-app content engagement like onboarding checklist completion.

Management 98

Management Software Review Social Media Onboarding 98

User Pilot

MAY 3, 2023

Userpilot offers more UX patterns than Pendo and its onboarding experiences are easier to customize without coding skills. Want to see Userpilot in action? Mobile-specific data, like app or OS version. Is Pendo onboarding functionality any good? We also check out Pendo’s pricing plans and what its users think about it.

Software Review 98

Software Review Onboarding Pricing Engagement 98