User Pilot

FEBRUARY 26, 2024

Examples include ad clicks, demo bookings, free trial sign-ups , MQL to SQL conversion rates , or activation rates. Book the demo! For example, viewing 3 BOFU blog posts and 3 case studies could indicate that the prospect has reached the consideration stage. For each funnel stage, choose relevant metrics.

Marketing 86

Marketing Sales Funnel Forecasting Customer Lifetime Value 86

Totango

DECEMBER 20, 2023

The onboarding experience was in-depth and thorough. All the while galvanizing internal collaboration across accounts and facilitating upsell/cross-sell opportunity and execution to grow our book of business. I felt fully supported by the Totango implementation, data, and support teams.

Software Review 109

Software Review Technical Review User Experience Enterprise 109

User Pilot

NOVEMBER 5, 2023

Use onboarding surveys to personalize user onboarding and increase the user’s chances of success. Create onboarding checklists for each customer segment to guide them through your product and help them achieve immediate success. One such tool is Userpilot, an excellent onboarding and data collection tool.

Scale 81

Scale Customer Success Scaling SaaS 81

User Pilot

MARCH 6, 2024

To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality. Book the demo! Product funnel. BOFU content is all about the product.

Social Media 79

Social Media Sales Funnel Acquisition Retention 79

User Pilot

MAY 2, 2024

Secondary onboarding introducing advanced features unlocks additional customer value. Book the demo to learn how to use it to orchestrate your customer retention strategy. For example, a personalized onboarding flow guides users only through the functionality relevant to their use cases. How do you act on such findings?

Retention 80

Retention Metrics Strategy Scale 80

User Pilot

MARCH 27, 2023

He stumbled upon Userpilot , and decided to go with it to build in-app onboarding for The Room users, to push more of them to upload their CVs. The Solution: Userpilot onboarding flow with a Driven Action After testing Userpilot , Arjoon decided to build the first onboarding flow.

Web Development 87

Web Development Web Developers Software Engineering Onboarding 87

User Pilot

JULY 31, 2023

There are many helpful resources out there to help product marketing managers grow and develop: webinars (like these on-demand webinars from Userpilot), books , conferences, joining communities, or certified training from the Product Marketing Alliance. Here is a compilation of books we personally like: Product Rantz by Emilia Korczynska.

Product Marketing 80

Product Marketing Management Marketing Customer Lifetime Value 80

User Pilot

JULY 11, 2023

We’ll also share and summarize 12 videos so you can get into user onboarding, customer service, and retention—right now. TL;DR The best customer experience videos about user onboarding include: A Userpilot video about SaaS onboarding (with an AI-generated avatar). Malewicz’s take on mobile onboarding screens.

Technical Review 73

Technical Review Onboarding Mobile Retention 73

User Pilot

JANUARY 16, 2024

Have ChatGPT brainstorm ideas to improve your onboarding process. Book a demo today to begin! Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more. You can also use it to craft engaging blog posts, write simplified product documentation, etc.

ChatGPT 84

ChatGPT Management Underperforming Technical Team Technical Review 84

User Pilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both.

Onboarding 82

Onboarding Scale Customer Success Scaling 82

User Pilot

JULY 4, 2023

Automate in-app onboarding so new users get value without manual intervention. Book a demo now. Rogers in his influential book, “Diffusion of Innovations.” Geoffrey Moore recognized this framework and noticed a chasm between the early adopters and the early majority and wrote about it in his book “Crossing the Chasm.”

Scale 76

Scale Scaling Technical Review SaaS 76

User Pilot

MAY 3, 2023

Is Pendo onboarding functionality any good? We look at the onboarding features Pendo offers, how to use them, and their pros and cons. TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. Book the demo! What is Pendo Onboarding? What is it?

Software Review 90

Software Review Onboarding Pricing Engagement 90

User Pilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Known for its budget-friendly pricing , Rytr enables the creation of high-quality content such as blog posts, emails, and social media captions. Book the demo!

AI Search 90

AI Search AI Payment Solutions ChatGPT 90

User Pilot

JUNE 30, 2023

Book the demo to see how it works! You could start by using localization software to automatically translate the UI, onboarding flows, or resource center modules. In-app messaging In-app messages play an important role in the product onboarding process. Blog content localization. What is content localization?

SaaS Payments 76

SaaS Payments Outsourcing Services Payment Solutions Payment Services 76

User Pilot

MAY 21, 2023

For feature or product announcements, use multiple channels, like in-app messaging , emails, social media, or blogs. Book the demo to see how! Is a functionality really missing or is your onboarding poor and users simply don’t know about the features? The latter approach is more complex but less risky too.

Underperforming Technical Team 72

Underperforming Technical Team Sales Recruiting Social Media Onboarding 72

User Pilot

AUGUST 10, 2023

What are some user onboarding best practices? What’s user onboarding in the first place? User onboarding best practices for SaaS – Yaakov Carno. TL;DR User onboarding is the process of introducing users to a new product. Onboarding starts before users sign up for the product. What is user onboarding?

Onboarding 70

Onboarding SaaS User Experience Scale 70

User Pilot

MAY 17, 2023

Personalized onboarding improves PX because it allows users to discover the relevant features in less time without being overloaded with unnecessary information. Rocketbots delivers an outstanding PX by onboarding users with interactive walkthroughs. To see how you can enhance your product experience with these features, book the demo!

Customer Lifetime Value 80

Customer Lifetime Value User Experience Onboarding Scale 80

User Pilot

AUGUST 6, 2023

An example of automated in-app onboarding could be triggering personalized onboarding walkthroughs or checklists based on welcome survey responses. Userpilot allows teams to automate in-app user onboarding and feedback collection. Book the demo to see how! Marketing automation: onboarding checklists.

Marketing 80

Marketing SaaS Social Media Onboarding 80

User Pilot

JANUARY 8, 2024

Book a demo now to begin. For instance, use educational blog posts for awareness, case studies for consideration, and product demos for decision-making. Use your onboarding emails to provide product tips and resources. Example: Onboarding email marketing is a big part of Airtable’s customer acquisition strategies.

Acquisition 96

Acquisition Strategy Social Media Underperforming Technical Team 96

User Pilot

JULY 31, 2023

Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support. Pendo offers in-app messaging and onboarding features for mobile apps. To see how Userpilot could replace Intercom, book the demo! Why is an Intercom alternative needed?

Social Media 76

Social Media SaaS Marketplace as a Service Communication 76

User Pilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. AI can be used at all stages of user onboarding. Book the demo!

Artificial Intelligence 74

Artificial Intelligence AI Onboarding Machine Learning 74

User Pilot

JUNE 12, 2023

Any savvy product manager should have a rock-solid understanding of goal-oriented user onboarding. If you want to brush up on your knowledge of the onboarding process – and how you can keep users engaged and achieving their goals throughout – you’ve come to the right place! Book a demo to see it in action.

Onboarding 72

Onboarding SaaS Education Engagement 72

User Pilot

MARCH 16, 2023

TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. With UserGuiding, you can integrate with multiple applications, build easy onboarding flows, create user segments and microsurveys , and analyze feedback. UserGuiding is a cloud-based digital platform that provides onboarding solutions for teams.

Pricing 85

Pricing Software Review Technical Review Onboarding 85

User Pilot

JANUARY 14, 2023

Customer education combines direct and indirect efforts to onboard, train, or retain new/existing customers. Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it. Userpilot onboarding checklist.

Education 92

Education SaaS Onboarding Customer Success 92

User Pilot

OCTOBER 6, 2023

So, book a Userpilot demo if you want to trigger in-app messages and fuel your marketing funnel. By providing value to a broad audience via channels like blogs, social media content, ads, and online communities—just like the article you’re reading right now. Userpilot ’s blog. Userpilot ’s onboarding checklist.

B2B 94

B2B Development Team Review Software Review Marketing 94

Subscription Flow

NOVEMBER 28, 2023

In this blog, keeping this context in mind of the rapidly changing developments taking place, we will firstly go over the particularities of the B2B SaaS business model, before delving into ways how it can be leveraged to maximise your business’s revenue growth.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

User Pilot

JUNE 19, 2023

SaaS LMSs like TalentLMS, Skilljar, Docebo, Litmos, iSpring Learn, Paradiso, SkyPrep, or Blackboard allow you to create complex and structured online and blended training courses for staff onboarding and partner training. To see how Userpilot can help you onboard and educate your customers, book the demo! Userpilot UI patterns.

Systems Review 81

Systems Review Management SaaS Education 81

User Pilot

NOVEMBER 2, 2023

Userpilot is a product adoption platform with advanced analytics, feedback, and onboarding functionality. Book the demo to see how you can use it to improve your marketing efforts and drive revenue growth. For example, the content team publishes in their blog daily articles on various aspects of SEO, SEM, PPC, and content marketing.

Strategy 86

Strategy Marketing Social Media AI Search 86

User Pilot

JULY 31, 2023

It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users. Pendo Guides are in-app experiences that you can use to onboard your users and keep them up to date with releases. To see how it works, book the demo!

Underperforming Technical Team 75

Underperforming Technical Team AI Scale Onboarding 75

User Pilot

DECEMBER 22, 2023

In Userpilot, you can use AI to create microcopy for in-app messages and onboarding flows. Enhances user understanding and engagement Microcopy is essential for onboarding users and helping them discover the relevant features. Its use cases include user onboarding and training at all stages of the user journey.

AI 92

AI Scale User Experience Onboarding 92

User Pilot

MAY 3, 2023

TL;DR Intercom is a robust tool for solving a variety of customer-related problems, from customer support to onboarding and engagement. Book a demo today to learn more about how Userpilot helps you efficiently capture customer feedback without code. Book a demo now! How they work. A better alternative you can adopt.

Software Review 72

Software Review Scale Mobile Onboarding 72

Sales Hacker

SEPTEMBER 24, 2022

To gather data, analyze your existing customer base by tracking their interactions with your website or blog, social media pages, sales reps, and more. Lastly, identify your customers’ pain points and address them on your website or blog. reply to the email or book a call). Organic website traffic. Make it easy to reply.

Sales Funnel 119

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 119

User Pilot

JULY 20, 2023

Poor onboarding. How to reduce churn rate and increase customer lifetime value: Personalize the onboarding process for new customers to shorten time to value. Use an onboarding checklist to drive users toward activation. Leverage secondary onboarding to unlock extra value. Book a demo with Userpilot to learn more.

Churn 78

Churn SaaS Payments Payment Solutions Payments 78

User Pilot

JANUARY 29, 2023

Kontentino’s onboarding segmentation helps them create a personalized customer journey and onboarding experience. Sked Social uses an onboarding checklist to drive product adoption. To help users get started with its product, Rocketbots deployed interactive onboarding walkthroughs. Kontentino onboarding survey.

Business 95

Business Social Media Underperforming Technical Team Onboarding 95

User Pilot

OCTOBER 31, 2023

Book a demo to learn more. A good way around this is to go back to your past onboarding data. Personalize the onboarding process for free trial signups Collect info on users’ jobs to be done with a welcome screen that looks something like this: Welcome survey created in Userpilot. What’s a free trial in SaaS?

SaaS Payments 75

SaaS Payments Payment Methods Strategy Payment Solutions 75

User Pilot

AUGUST 2, 2023

12 Customer engagement strategies for driving retention: Personalize the onboarding process for new users to boost engagement. Engage users right from the start of their journey with onboarding checklists. Use video tutorials to engage customers in the onboarding process Announce new features using modals to drive new feature adoption.

Engagement 74

Engagement Strategy SaaS Customer Lifetime Value 74

User Pilot

MAY 22, 2023

Reduce the time to value using personalized onboarding checklists. Read the article for other ways to improve customer loyalty… Book a demo today to learn how Userpilot helps you create and nurture the right customer experience that builds loyalty. Then, personalize their onboarding and user experience accordingly.

Onboarding 70

Onboarding Social Media Retention Branding 70