User Pilot

FEBRUARY 21, 2022

All product managers want to delight and engage their customers. An interactive user guide is a set of functionality helping customers understand how to use your product. Interactive user guides improve user onboarding and drive product adoption. Let’s look at two of the most common: 1 – Product tours.

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User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. Want to see how Userpilot can help you drive your digital product adoption?

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User Pilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are two.

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Underperforming Technical Team Software Review Onboarding Enterprise 105

Stax

APRIL 18, 2024

This blog will walk you through how your customers are using mobile credit card processing, how you can accept payments using mobile technology, what sorts of features to look for in a mobile solution, and some exciting statistics about the future of payment technology. What is mobile credit card processing?

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User Pilot

MAY 27, 2024

Loyalty segmentation helps you to tailor products, support, and marketing efforts by categorizing customers based on their loyalty levels. TL;DR Customer loyalty is a measure of how committed customers are to your product or service. For example, you’ll need a robust tool to handle data privacy concerns and collect data efficiently.

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User Pilot

JUNE 19, 2023

And which are the best tools available on the market at the moment? For user onboarding in digital products, product adoption platforms like UserGuiding , Chameleon , and Userpilot are more suitable. Integrations with other tools like video conferencing apps or HR software. Let’s dive in for details!

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User Pilot

MAY 14, 2020

That’s why choosing the best customer onboarding software is a big decision. Choose the wrong tools and your onboarding won’t work. Your customers won’t see any value from your product. So, in a way, choosing the wrong customer onboarding software can lead to churn. Which none of us want, of course.

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User Pilot

OCTOBER 27, 2021

WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. Whatfix is easier to implement, maintain, and integrate with other tools. WalkMe can also be used for SaaS user onboarding and product adoption , but it’s just not their focus.

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User Pilot

APRIL 30, 2022

Product-led vs sales-led growth? This is a decision you and your product team will have to make at some point in your go-to-market strategy to drive growth. It lets you shape your product, customer experiences, and sales process in the very best way. What is product-led growth in SaaS? Let’s get started!

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User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. A free trial is a sales strategy that allows prospective customers to use your product for a limited time. Trials can be tricky.

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User Pilot

JULY 14, 2022

We’ll start by looking at what user onboarding is, then look at why minimal viable onboarding is valuable, and finally how to implement it in your product. Minimum viable onboarding doesn’t just mean launching a basic product tour (long-winded, not targeted, not engaging). Ready to get started? Let’s dive in!

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User Pilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. There's a product tour system that guides users towards feature adoption. Pendo’s product tours allow you to build lightboxes, banners, tooltips, polls, success messages, and welcome screens.

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User Pilot

MARCH 20, 2020

In-app guidance is a fancy way of describing the onboarding that happens within your product. Either it’ll be a product tour, or it’ll be an interactive walkthrough. I’ll explain where product tours fall short, and why interactive walkthroughs produce better results. Why product tours don’t offer in-app guidance.

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Sales Hacker

MARCH 8, 2024

You may have heard about a free tool that GTMnow and GTMfund launched with Cabal two weeks ago, called Warm Intro Navigator. A chance to tour (and maybe even race on?) Partner data (or second-party data) provides additional intel on customers and prospects, and can also inform your product and feature roadmap. Efficiency.

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User Pilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. What tools can help you personalize the customer experience? Help customers gain full value from your product. And, what pain points do they wish to address with your product? Let’s begin!

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User Pilot

MAY 18, 2022

Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Businesses use Pendo Feedback to collect and prioritize product requests. Pendo Feedback focuses on feature requests, while Pendo Polls are microsurveys triggered during product tours. conduct product road mapping.

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User Pilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service. There are a number of tools on the market.

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User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.

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User Pilot

JANUARY 26, 2023

It’s a no-brainer that a solid onboarding workflow is crucial to the success of any product-led company. Here’s your best chance to explain how your product meets your customers’ needs and solves their problems. Use a tool to automate the onboarding experience and ensure a consistent customer experience.

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User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.

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User Pilot

JUNE 28, 2023

Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Create a multimedia onboarding flow with product screenshots and videos.

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User Pilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. The plan gives users access to product analytics. What is Pendo Free?

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User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started?

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User Pilot

JANUARY 23, 2023

Everyone has their own goals and challenges, and they want their product experience to be tailored to what they need. Real-time personalization helps you meet customer expectations while increasing product growth across the entire user journey. Celebrate product milestones with celebration modals.

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Sales Hacker

MARCH 1, 2024

A chance to tour (and maybe even race on?) Owned media refers to content distributed through a brand’s channels , including self-hosted video, company blogs, and email campaigns. Through these channels, you gain more valuable first-party data about customers and prospects to inform content and product decisions.

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User Pilot

OCTOBER 26, 2021

It's in the interest of every SaaS team to ensure that any customer using their product experiences as much value as possible. Whether good, bad, or something in between, the sum total of the interactions a customer has with a product can be described as their "product experience." What is product experience?

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User Pilot

APRIL 10, 2021

There’s a high chance that not all of your customers have the same type of business, come from the same part of the world, or even use your product in the same way. If we assume that not all customers are the same, it would be futile to give all of them the same generic product tour (oh hey Intercom!). Source: me.me.

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User Pilot

JUNE 22, 2022

Userpilot is a code-free tool that allows you to create in-app help centers and provide self-service support with an easy and quick setup. There is no need to switch between tools. SaaS products are increasingly adopting self-service support, as users don't want to wait for support. What is in-app help?

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User Pilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Average salary: $151,254/yr.

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User Pilot

APRIL 11, 2023

Using checklists and interactive walkthroughs to drive product adoption. Userpilot provides features and tools that help companies focus on creating the right environment for customer success. Customers who successfully address their pain points with your product will stick with you. User segmentation by JTBD in Userpilot.

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User Pilot

OCTOBER 8, 2021

We previously discussed them in our blog post about Pendo here. We had a play with some of their tools to save you the trouble of testing them out yourself. Retention shows you the percentage of customers who stick around relative to the first time they used your product. Pendo Analytics Feature #1: Paths.

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User Pilot

JUNE 4, 2021

Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list.

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User Pilot

APRIL 23, 2021

It stands to reason when you think about how much time and money you spent building your product. Use an interactive product walkthrough 2. To address churn pre-emptively, creating helpful blog content and a knowledge base are essential activities. Use an interactive product walkthrough. How to calculate churn rate 1.

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User Pilot

JANUARY 18, 2023

With so many product marketing strategies floating around the SaaS world, it can be hard to identify the right one. TL;DR Product-led growth brings lower acquisition costs, shorter sales cycles, higher retention rates, and more satisfied customers. Utilize viral marketing and product experiments to generate more word-of-mouth traffic.

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User Pilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption.

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User Pilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey. Evaluation.

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Chart Mogul

JULY 8, 2020

By allowing customers (or users, if you prefer) to interact directly with the Betty Crocker brand voice, General Mills fostered strong brand loyalty and a rich, active community around its products. Because the power of consistency extends to what users experience when they open up a new piece of software or app for the first time.

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