Sales Hacker

DECEMBER 20, 2021

As a result, much of the evaluation, investment, and rollout of virtual training technology in 2020 was rushed, limited in scope, and poorly planned. Businesses must take a step back, evaluate their software investments, and rework their implementations. How to maximize customer training investment. Today, not much has changed.

Investment 94

Investment Technical Review Underperforming Technical Team Scale 94

Tom Tunguz

AUGUST 26, 2019

This has more to do with the trend that current IPOs tend to be around $200M and New Relic went public in 2014, when the median revenue at IPO was closer to $100M. Here’s why: For every dollar of sales and marketing investment, DataDog generates $1.68 One last chart: revenue dollars at IPO per venture dollar invested.

Metrics 189

Metrics Benchmarks Scale User Experience 189

OPEXEngine

OCTOBER 7, 2020

We filtered on the Bessemer Nasdaq SaaS Index for companies with revenues between $100M and $300M and revenue growth rates over 25%, to give us a cohort of public companies small enough to see resource allocations and trends more easily than with very large companies. The average EBITDA margin has improved in a trend that may continue in Q3.

Trends 96

Trends Technical Review Headcount SaaS 96

Clouded Judgement

APRIL 11, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Azure has gone back above trend as they’ve benefited quite a bit form the recent AI boom There’s many ways of answering the question of “is software rebounding” when looking at performance from Q4.

Cloud 177

Cloud Software Azure AWS 177

Chart Mogul

JUNE 9, 2023

We’re even seeing changes in funding trends. ChartMogul Live hosts a panel of industry experts to cover the far-reaching topic: SaaS Growth Trends in 2023. After analyzing data from over 2,100 SaaS startups to publish the SaaS Benchmarks Report 2023 Sid is full of insights on the topic at hand.

Trends 52

Trends SaaS Payments Payment Solutions 52

User Pilot

MAY 20, 2024

Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). Here are the steps to perform a customer sentiment analysis: Invest in sentiment analysis tools to gather and analyze feedback accurately with features like real-time analysis and multi-source integration.

Scale 104

Scale Social Media Benchmarks Software Review 104

OPEXEngine

JUNE 4, 2020

Last week we published the most recent SaaS & Software benchmarks in our platform used by companies in their FP&A analyses for management, boards and investors. In the 2020 Benchmarks, we added a number of new benchmarks around compensation expense, plus, a measure of the SaaS Cash Conversion Rate, popularized by Bessemer.

Benchmarks 45

Benchmarks SaaS Technical Review Software Review 45

SaaStr

NOVEMBER 4, 2021

The “Rule of 40” is one of the most commonly cited valuation benchmarks in SaaS for both public and private companies. While SaaS is an amazingly transparent community with abundant benchmarking resources, there are much fewer publicly available studies that allow an analysis of the underlying drivers of “Rule of 40.”

SaaS 279

SaaS Technical Review Benchmarks Azure 279

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. So they came up with a North Star benchmark, used it as a hurdle rate by channel, and any channels that hit that benchmark would justify a continued investment.

Cloud 260

Cloud Payments Software Review Payment Solutions 260

Clouded Judgement

DECEMBER 21, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Overall I’d say the net new ARR trends paint more of a “definitely not getting worse, and on the brink of rebounding” picture. Altimeter is an investment adviser registered with the U.S.

Cloud 177

Cloud Software Benchmarks Retention 177

OPEXEngine

APRIL 14, 2021

In today’s post, we review the results regarding the “Top Growth Initiatives for 2021,” “Internal Investments,” and “Strategic Finance Goals” that those surveyed are planning to make. . These top investment priorities reflect what OPEXEngine is hearing from CFOs in conversations and in our current benchmarking, as well as in this survey.

Investment 52

Investment Sales Hiring SaaS Finance 52

SaaStr

DECEMBER 21, 2023

At the same time, the 10-year benchmark rate has gone from 2.2% Software is a riskier investment. You can invest in a security bearing 0% interest, but you won’t get a return, so folks generally don’t want to allocate capital to risk-free assets. So how have FCF multiples trended over the last few years?

SaaS 260

SaaS Software Metrics Revenue 260

OpenView Labs

NOVEMBER 12, 2020

When we were preparing the 2020 expansion SaaS benchmarking survey, our biggest question was: “How did COVID-19 and the economic downturn affect private SaaS companies?” It now matches sales and marketing spend at the average SaaS company as folks continued to put significant investments into R&D during the pandemic.

Benchmarks 52

Benchmarks Scale Technical Review SaaS 52

Tom Tunguz

SEPTEMBER 29, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. Two trends surface from the data. meaning one dollar invested in sales and marketing returns $1.30

Benchmarks 100

Benchmarks Metrics SaaS Scale 100

Clouded Judgement

SEPTEMBER 12, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. You can see where we broke from the trend in Q3 ‘22 (this is when macro pressures really kicked in). Not surprisingly, these benchmarks match up relatively well with the numbers public companies reported.

Cloud 169

Cloud Software Benchmarks Retention 169

BetterCloud

APRIL 2, 2024

Shelfware occurs when organizations invest in SaaS solutions, but fail to fully utilize or all together abandon the software altogether. shelfware not only wastes money, but also prevents organizations from maximizing the benefits of their software investments. What is shelfware?

Technical Review 52

Technical Review Software Review SaaS Benchmarks 52

OPEXEngine

JUNE 2, 2022

2021 was an incredible year of growth and investment for the SaaS industry. Participants in the OPEXEngine benchmarking have full access to the blinded benchmark data for in-depth analysis. In a series starting this week, we are sharing some of the trend data after comparing this year’s benchmarks against last year’s. .

Benchmarks 64

Benchmarks SaaS Banking Trends 64

Tom Tunguz

OCTOBER 12, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. WorkDay financed this huge investment by coupling long-term, near-million-dollar agreements and nearly $200M in venture capital.

Benchmarks 110

Benchmarks Deferred Revenue Venture Capital Outsourced Development 110

OpenView Labs

FEBRUARY 2, 2021

With last year in the rearview mirror, we can look at OpenView’s 2020 Expansion SaaS Benchmarks Report to tell us how exactly COVID-19 impacted SaaS companies. The report’s authors already laid out how to get back to hyper-growth , and their article inspired me to share my predictions for 2021’s most important product marketing trends: 1.

Product Marketing 58

Product Marketing Trends Scale Marketing 58

SaaStr

JULY 27, 2023

Fundraising Market Trends Over The Last 12 Months Markets in 2021 felt a bit like, “Shut up and take my money!” Looking at the volume behind it divided across different stages, you can see some interesting trends. So the trend is building out more ARR before going out to Series B. 2023 is a bit more cautious and awkward.

AI 202

AI Trends Banking Pricing 202

User Pilot

OCTOBER 15, 2023

Use benchmarks to monitor your performance to see how well each stage converts. Analysis trends in behavior analysis to understand what brings value to users so you attract the right customer fit. SaaS conversion rate benchmarks Having benchmarks gives you a point of reference to gauge your performance relative to industry standards.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

OpenView Labs

SEPTEMBER 23, 2019

We’re living in a remarkable era for investing. Benchmarks are the only check on whether or not a business is generating efficient growth. Benchmarks act as a swim lane for operating a business and allow operators to build a hyper-growth business that provide permission to believe. How Do I Know What My Benchmarks Are?

Benchmarks 40

Benchmarks Data SaaS Scale 40

OPEXEngine

MARCH 9, 2022

Most companies track R&D as a % of revenue, and maybe a few metrics about activity, but few CFOs can answer the question of what’s the ROI on their R&D investment. For over a decade, we have been benchmarking R&D expenses and headcounts. Perhaps even more importantly, what are the levers for improving R&D ROI?

Software Review 59

Software Review Development Team Review Technical Review Outsourced Development 59

OPEXEngine

OCTOBER 25, 2019

Huge capital inflows to tech combined with extraordinarily low interest rates contribute to relatively easy growth capital access across the funding continuum from debt to equity investment. Cost of revenue is trending down for SaaS companies, leading to higher gross margins.

Trends 40

Trends Marketing SaaS Azure 40

OpenView Labs

DECEMBER 17, 2019

And no, we didn’t think this up because of the whole WeWork saga from this Fall – we wrote about this back before anyone else cared, in our 2019 Expansion SaaS Benchmarks report. The post The SaaS Trends You Need to Know for 2020 appeared first on OpenView. No, I’m not quoting TechCrunch’s article about profitability being “in”.

Trends 67

Trends Sales Recruiting Technical Review SaaS 67

Tom Tunguz

AUGUST 18, 2014

And this trend continues throughout the chart with three sawtooth spikes tracing the massive growth of other consumer companies. The two charts above contrast the consumer and enterprise Sales & Marketing trends. Given those figures, why aren’t more of the billions VCs invest allocated to consumer companies?

Benchmarks 100

Benchmarks SaaS compliance Enterprise 100

Clouded Judgement

APRIL 12, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. The last few quarterly earnings recaps have followed a similar trend - performance getting worse. Not surprisingly, these benchmarks match up relatively well with the numbers public companies reported.

Cloud 161

Cloud Software Benchmarks Retention 161

Sales Enablement, SaaS and Growth

JUNE 5, 2017

A strong brand grows your moat Companies invest in building their brand as it creates familiarity, credibility, and trust, which further down the line leads to increased brand recognition, so people are more likely to buy a product or service. The growth of mobile, bots and messaging are just three examples of this trend in action.

Branding 112

Branding Outsourcing Services Investment SaaS 112

Buffer Resources

DECEMBER 12, 2023

Investing in a coach : Dre believes in learning from those who have already achieved what she aspires to become. By investing in a coach, she gains insights and guidance that help her define her goals and develop a strategy to achieve them. They consider audience requests and current trends to create relevant and engaging content. "Regular

Systems Review 111

Systems Review Social Media Technical Review Scale 111

User Pilot

MAY 21, 2024

TL;DR Customer churn is a vital metric for SaaS enterprises, reflecting product value and customer satisfaction that must be calculated with industry benchmarks to gauge performance against competitors. These statistics provide businesses with a benchmark to assess their own levels of customer retention.

Churn 52

Churn Retention Software Review Metrics 52

Payrix

MAY 14, 2024

So, I think those are key, I think that investment will pay off, because now there’s such a big focus on that. You’ll learn from industry experts, Payrix customers, and leaders on the Payrix team about the latest trends, best practices, and real-world guidance from payments experts to help you take your software platform higher.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

Clouded Judgement

AUGUST 25, 2023

The purpose of the detailed information is to help investors (both institutional and retail) make informed investment decisions. There’s a lot of info to digest, so in the sections below I’ll try and pull out the relevant financial information and benchmark it against current cloud businesses.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

Buffer Resources

JANUARY 19, 2024

We want to be a meaningful destination for customers as they navigate their skincare journeys, but we also want to engage them in a broader conversation around progress and potential—because when you can spend less time worrying about your skin, you free up headspace to invest elsewhere in the things you love.

Marketing 103

Marketing Benchmarks Social Media Retention 103

Chart Mogul

NOVEMBER 3, 2023

In many ways, 2022 (Q2-ish) marked the end of the glory days and we entered the “SaaS slump” We saw new business plummet and an 82% year-over-year drop in venture capital investment in 2022. From what we can see in the VC landscape it doesn’t seem like investment and funding are going up. It’s really fun.

AI Search 52

AI Search Benchmarks Venture Capital AI 52

OPEXEngine

FEBRUARY 23, 2022

Like the benchmarking of any key metric, you will drive operational efficiency and better use of your resources, when you see the variance between your company and your peers at the same stage and with a similar business model. 1X – you have an efficient sales and marketing machine – keep investing! = If the result is 0.5X

Scale 52

Scale Benchmarks Marketing Sales 52

OpenView Labs

SEPTEMBER 17, 2019

This week we released our third annual Expansion SaaS Benchmarks report. But benchmarks alone are not enough. We’ve got to make the leap from benchmarks to action. Here’s our advice on how to use the benchmark data to grow even faster in 2020. This trend is likely to continue, too, given Cloudflare and Datadog’s S-1s.

Benchmarks 41

Benchmarks Underperforming Technical Team Scale SaaS 41

ChurnZero

JUNE 9, 2023

This will help the finance team relate proposed investments aimed at supporting renewal with business growth. A healthy benchmark is a 95% renewal rate in a given period. A healthy GRR industry benchmark is 80-85% while high-performing SaaS companies often reach 90%. A healthy benchmark is 100% NRR or greater.

Finance 98

Finance Metrics Customer Success Headcount 98