Clouded Judgement

APRIL 11, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Every public company has a number of equity research analysts covering them who build their own forecasted models, which combine guidance from the company and their own research / sentiment analysis.

Cloud 177

Cloud Software Azure AWS 177

OpenView Labs

NOVEMBER 16, 2021

Because the nature of SaaS is that it takes significant working capital and initial resources to come up with a good product, and the repayment on that investment occurs over a long period of time. 9 Sales Benchmarks that Can Help You Build a Scalable Sales Machine. SaaS Sales & Marketing Metrics and Conversion Benchmarks.

Benchmarks 71

Benchmarks Scale Metrics Sales Recruiting 71

Clouded Judgement

DECEMBER 21, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Every public company has a number of equity research analysts covering them who build their own forecasted models, which combine guidance from the company and their own research / sentiment analysis.

Cloud 177

Cloud Software Benchmarks Retention 177

OpenView Labs

OCTOBER 30, 2019

As you may have guessed from Firas’ background, we’re huge fans of OpenView, which recently published the 2019 Expansion SaaS Benchmarks Report and accompanying Expansion SaaS Benchmarks Data Explorer. Companyon’s SaaS Benchmarks Modeling Tool. Six SaaS Metrics’ Significance. By locating one of its metrics (e.g.,

Benchmarks 40

Benchmarks SaaS Metrics Retention 40

Clouded Judgement

SEPTEMBER 12, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Every public company has a number of equity research analysts covering them who build their own forecasted models, which combine guidance from the company and their own research / sentiment analysis.

Cloud 169

Cloud Software Benchmarks Retention 169

Stax

FEBRUARY 21, 2024

By analyzing the SaaS Magic Number, SaaS companies can determine how well their revenue-driving investments (in sales, marketing, and customer retention) are translating into actual revenue growth. Focus on lowering marketing costs and optimization before investing more. This is where the SaaS Magic Number becomes particularly handy.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

Kellblog

OCTOBER 30, 2022

One of my new benchmarking themes is that people need to pay more attention to matching their benchmarks with their aspirations. Forecast 2022 ARR growth of 36%, so they’re planning to accelerate. This is all private SaaS companies, including 22% PE-backed and 13% boostrapped. Everyone’s an optimist.

Metrics 134

Metrics SaaS Benchmarks Churn 134

OpenView Labs

OCTOBER 7, 2019

To help out, we crunched the burn rate figures from OpenView’s 2019 Expansion SaaS Benchmarks study. Burn rates can – and should – vary based on what type of product you’re building and how much investment is required to achieve a defensible competitive advantage in the market. appeared first on OpenView.

Benchmarks 41

Benchmarks Sales Hiring Finance Forecasting 41

Clouded Judgement

APRIL 12, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Every public company has a number of equity research analysts covering them who build their own forecasted models, which combine guidance from the company and their own research / sentiment analysis.

Cloud 161

Cloud Software Benchmarks Retention 161

Baremetrics

DECEMBER 7, 2023

The main benefits of categorizing your SaaS company’s expenses are more accurate metrics and forecasts, and getting a better understanding of your company’s overall spending. Although the conversion rates would eventually drop as lower quality leads would come to your site, you could account for that in your forecast. This is a v2.0

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

ChurnZero

JUNE 9, 2023

This will help the finance team relate proposed investments aimed at supporting renewal with business growth. A healthy benchmark is a 95% renewal rate in a given period. A healthy GRR industry benchmark is 80-85% while high-performing SaaS companies often reach 90%. A healthy benchmark is 100% NRR or greater.

Finance 98

Finance Metrics Customer Success Headcount 98

Kellblog

JUNE 17, 2023

Those who find SaaS benchmark reports as impenetrable as James Joyce. While some SaaS benchmarks include a broad mix of VC-backed, founder bootstrapped, and PE-owned SaaS companies, SaaS benchmarks produced by VC firms generally include only those firms who tried to raise VC — i.e., the moonshots or at least wannabe moonshots.

Scale 102

Scale Sales Benchmarks Metrics 102

Clouded Judgement

JUNE 20, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Every public company has a number of equity research analysts covering them who build their own forecasted models, which combine guidance from the company and their own research / sentiment analysis.

Cloud 161

Cloud Software Benchmarks Scale 161

Clouded Judgement

DECEMBER 20, 2022

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. Every public company has a number of equity research analysts covering them who build their own forecasted models, which combine guidance from the company and their own research / sentiment analysis.

Cloud 130

Cloud Software Review Software Benchmarks 130

yoursales

JUNE 23, 2023

In order to put CRMs to the test as objectively as possible, our CRM testing methodology will benchmark their performance against each of the top 5 problems from the Top 5 Problems Sales Leaders Want CRM to Solve: Storing and organizing customer data , voted on by 59,9% of responders. Forecasting sales , voted on by 57,3% of responders.

Technical Review 88

Technical Review Systems Review Forecasting Software Review 88

OpenView Labs

SEPTEMBER 17, 2019

This week we released our third annual Expansion SaaS Benchmarks report. But benchmarks alone are not enough. We’ve got to make the leap from benchmarks to action. Here’s our advice on how to use the benchmark data to grow even faster in 2020. Remote work is no longer the future – it’s already here.

Benchmarks 41

Benchmarks Underperforming Technical Team Scale SaaS 41

OpenView Labs

MARCH 8, 2021

You might be investing time, money, and resources into recruiting top sales talent, but if you don’t have an effective sales onboarding program in place you’re throwing away your investment. Metrics and benchmarks. 9 Sales Benchmarks for Building a Scalable Sales Machine. Forecasting. Onboarding.

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

Kellblog

NOVEMBER 23, 2022

One year of forecast. This year that’s your 2022 forecast, which is your first through third quarter actuals combined with your fourth-quarter forecast. burn) by failing to invest in the second half of 2023 for growth in 2024. Bad subscription margins can kill an investment deal faster than a high churn rate.

Technical Review 116

Technical Review Software Review Forecasting Churn 116

Baremetrics

APRIL 21, 2021

When it comes to understanding finance for SaaS companies, there are key differences between more traditional financial models and SaaS-specific financial modeling and forecasting. Baremetrics can help you improve your SaaS finance model thanks to our robust forecasting capabilities in Flightpath. Start your free trial now.

Finance 98

Finance Scale SaaS Forecasting 98

User Pilot

MAY 21, 2024

TL;DR Customer churn is a vital metric for SaaS enterprises, reflecting product value and customer satisfaction that must be calculated with industry benchmarks to gauge performance against competitors. These statistics provide businesses with a benchmark to assess their own levels of customer retention.

Churn 52

Churn Retention Software Review Metrics 52

Intercom, Inc.

JUNE 8, 2021

As a result, great customer support has gone from a nice-to-have to a must-have – and investing in customer support is now critical to customer retention and business resiliency. You’re seeing a lot of businesses being more intentional about investing in customer support because they realize how important it is,” he says.

Technical Review 222

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 222

OPEXEngine

JANUARY 25, 2022

Though the SaaS segment hasn’t emerged untouched from market-wide volatility, SaaS continues to attract high multiples and significant investment interest in companies with strong business models and strong growth rates. Investment Scrutiny. Speed to Market. G&A Spend in IPO Year.

Venture Capital 52

Venture Capital Cybersecurity Forecasting Finance 52

User Pilot

APRIL 24, 2024

Customers renewing their subscriptions supports your MRR (Monthly Recurring Revenue) growth and helps in revenue forecasting. Better financial planning and forecasting Measuring the renewal rate of your SaaS subscriptions can help you identify predictable revenue streams. Why is SaaS renewal management important?

SaaS Payments 77

SaaS Payments Retention Payment Services Payment Solutions 77

OPEXEngine

JUNE 9, 2021

Comparing current benchmarks to pre-COVID-19 benchmarks. We were all on our 5th, or 20th version of a 2020 operating budget/plan, working 100% remotely, and trying to forecast the rest of the year. The results are in and we’ve published the latest benchmarks incorporating 2020 actuals in our platform. Median benchmark.

SaaS 52

SaaS Benchmarks Travel Entertainment 52

SaaSOptics

MAY 6, 2022

Accurate and up-to-date financial records display the current state of your business, help you maintain GAAP/IFRS compliance, and prove to potential VCs that your company is worth the investment. Invest in budgeting and forecasting tools. Access to clear KPIs, financials, and forecasts at your fingertips.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

OPEXEngine

OCTOBER 7, 2020

Savings in travel and rent/facilities have been invested in other areas; we haven’t seen any significant reduction in G&A yet. We are currently conducting a 2020 Flash for the SaaS benchmarking community, looking at 2020 end of year forecasts for revenue, ARR, growth rates, and departmental expenses and headcount.

Trends 96

Trends Technical Review Headcount SaaS 96

SaaStr

NOVEMBER 6, 2019

Eventually all businesses—whether category creators or disruptors—will have to become more capital efficient and manage sales and marketing expenses against industry benchmarks. But especially in the early days, companies need to fight risk aversion and invest in marketing programs that will build the foundation for new industry.

Scale 108

Scale Sales Recruiting Marketplace as a Service Forecasting 108

User Pilot

MAY 13, 2024

Is your team struggling to determine the return on investment (ROI) of product marketing strategies? Marketing Intelligence Cloud – Analyze marketing data to generate meaningful insights and forecast results. Or are you looking for ways to improve the performance of your marketing campaigns?

Software 82

Software Marketing Scale Social Media 82

Baremetrics

AUGUST 30, 2021

The owner’s equity is used to obtain investment loans or when selling a company as an investment. You can even see your customer segmentation , deeper insights about who your customers are , forecast into the future, and use automated tools to recover failed payments. What’s included in owner’s equity in SaaS?

SaaS 97

SaaS Outsourced Development Payment Services Payments 97

User Pilot

MARCH 26, 2024

With Google's machine learning models , you gain access to predictive analytics that forecast customer behavior. Benchmark reports. Benchmark reports are one of Mixpanel's new features, allowing you to compare your metrics with industry averages. This is particularly effective when forecasting customer churn.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

With Google's machine learning models , you gain access to predictive analytics that forecast customer behavior. Benchmark reports. Benchmark reports are one of Mixpanel's new features, allowing you to compare your metrics with industry averages. This is particularly effective when forecasting customer churn.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

With Google's machine learning models , you gain access to predictive analytics that forecast customer behavior. Benchmark reports. Benchmark reports are one of Mixpanel's new features, allowing you to compare your metrics with industry averages. This is particularly effective when forecasting customer churn.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

With Google's machine learning models , you gain access to predictive analytics that forecast customer behavior. Benchmark reports. Benchmark reports are one of Mixpanel's new features, allowing you to compare your metrics with industry averages. This is particularly effective when forecasting customer churn.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

With Google's machine learning models , you gain access to predictive analytics that forecast customer behavior. Benchmark reports. Benchmark reports are one of Mixpanel's new features, allowing you to compare your metrics with industry averages. This is particularly effective when forecasting customer churn.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

OPEXEngine

JANUARY 30, 2020

More capital invested, more SaaS offerings, continued expectations of rapid growth are running smack into limits on the availability of qualified employees and a potential economic slow-down which may or may not happen. was invested in the US alone by VCs in 2019. 2020 Benchmarking. billion in 2019. That’s after $136.5B

Sales Hiring 49

Sales Hiring Benchmarks SaaS Acquisition 49

Sales Hacker

APRIL 19, 2022

For instance, according to our benchmark report, RevOps-developed plans had the most trust. And if your company doesn’t have a RevOps team, it might be time to invest in one! Then they can compare that against their company’s actual revenue to determine if the rep’s output is worth the company’s investment.

Compensation 88

Compensation Sales Recruiting Sales Hiring Retention 88

Sales Hacker

JUNE 28, 2021

Another way of looking at your revenue marketing strategy is to follow Sales Benchmark Index’s Revenue Growth Methodology , which looks at revenue broken down by different sources and requires you to know the answers to these questions: How much should we invest in each marketing category? How does that investment grow revenue?

Revenue 103

Revenue Marketing Customer Lifetime Value B2B 103