Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

User Pilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

Strategy 83

Strategy Marketing SaaS Customer Lifetime Value 83

SaaSOptics

MAY 19, 2022

Combining these different tactics makes up an effective customer acquisition strategy , which fuels the entire acquisition process. Here’s how you can create an effective customer acquisition strategy to win more business in your own SaaS company. What is a Customer Acquisition Strategy? Identify your target market.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Sales Hacker

MARCH 27, 2018

Every business runs like a B2B sales prospecting operation. You head out to a territory (market) where you can mine (generate) something valuable, then sift (qualify) good finds from the bad. For B2B organizations, customers now represent the new gold to be desired and the sales team’s pipeline the new gold mine to be developed.

B2B 87

B2B Strategy Sales Underperforming Technical Team 87

Sales Hacker

DECEMBER 30, 2020

B2B sales is always changing, but nothing could’ve quite prepared us for the wild ride that 2020 ended up being. That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. Best Sales Statistics to Know in 2021.

Sales Recruiting 125

Sales Recruiting Sales Hiring Underperforming Technical Team Revenue 125

Aaron Beashel

OCTOBER 31, 2016

During his time at Salesforce, Alex was fortunate enough to work directly with Salesforce co-founder and CEO Marc Benioff, and together they utilised a framework Benioff himself devised called the V2MOM to align and manage the Service Cloud team. It was game-changing for the company, and for each team that implemented it.

Scale 100

Scale Underperforming Technical Team B2B Marketing 100

Sales Hacker

SEPTEMBER 24, 2022

In this article, I’ll walk you through: What a sales funnel is, The elements of a high-performing sales funnel, And finally, strategies to create sales funnels that get results. In B2B sales orgs, you’ll encounter two common models of the journey from prospect to closed deal. Salesforce reports that high-performing sales teams are 1.6

Sales Funnel 118

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 118

User Pilot

APRIL 19, 2024

TL;DR Market research is vital for making informed business decisions, enabling companies to understand the market, target audience, and competitors, reducing risks, and optimizing marketing communications and product strategies. Accumulating demographic information forms the basis for executing effective market segmentation strategies.

Market Research 52

Market Research Sales Recruiting Marketing Underperforming Technical Team 52

Chart Mogul

APRIL 29, 2021

Over the last six months, we built and refined a dedicated outbound sales strategy. This mentality extends, of course, to our marketing strategy, which is why folks still print out our cheat sheets and read our weekly roundup. It also extends to our customer acquisition and sales strategy. Our outbound sales strategy.

Scale 59

Scale Sales Hiring Strategy Underperforming Technical Team 59

Chart Mogul

APRIL 29, 2021

Over the last six months, we built and refined a dedicated outbound sales strategy. This mentality extends, of course, to our marketing strategy, which is why folks still print out our cheat sheets and read our weekly roundup. It also extends to our customer acquisition and sales strategy. Our outbound sales strategy.

Scale 52

Scale Sales Hiring Strategy Underperforming Technical Team 52

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I So now, we’ve kind of established what PLG means to you.

Scale 130

Scale Sales Payment Methods Merchant Services 130

Frontegg

MARCH 17, 2022

Product-Led Growth (PLG) is becoming the default strategy in modern SaaS organizations due to the plethora of operational, financial, and technical benefits it brings to the table. Sales-Led Growth is all about marketing and sales teams. Likewise, if the sales team has poor leadership, leads can’t be handled.

Scale 105

Scale Technical Review Underperforming Technical Team Sales 105

Incredo

NOVEMBER 21, 2019

And end up wasting their time and resources with affiliates that underperform. I see many SaaS companies jump headlong into creating an affiliate program thinking it will bring in a large number of customers without much effort. And this is a B2B partner program. In our case, we needed to invest a lot in product development.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Stax

FEBRUARY 28, 2024

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. This is where an advanced B2B subscription management platform comes in. Adaptive pricing strategies.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Neil Patel

MARCH 9, 2021

The biggest brands in the world understand one simple truth: Not all leads are created equal. Having the ability to find and convert high-quality leads is what keeps these brands successful. Forty-seven percent of B2B marketers found lead scoring to be effective , with 54 percent pointing to predictive lead scoring effectiveness.

Scale 115

Scale Underperforming Technical Team Metrics B2B 115

User Pilot

OCTOBER 6, 2022

Customer behavior analysis helps you identify the most valuable users and personalize your marketing strategy to reach them. Design in-app strategies to improve retention based on the collected data. Product teams collect and measure such customers’ activities to understand and act on customers’ behavior patterns.

Payment Solutions 90

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 90

Sales Hacker

OCTOBER 22, 2017

Modern sales teams need competent professionals with a variety of talents, skills and abilities. But in a hyper changing landscap e, which are the most crucial sales skills and traits that reps must possess (or develop) in order to exceed targets and deliver consistent sales success? Sales teams rarely operate as a one-person army.

Underperforming Technical Team 102

Underperforming Technical Team Outsourced Development Development Social Media 102

Neil Patel

MARCH 2, 2021

For businesses, this means it’s crucial to find ways to set your brand apart from competitors. Over 41 percent of businesses use review websites before purchasing software—so reviews matter for B2B work, too. Brand Awareness. Generate traffic and build hype around your brand through customer reviews. Purchasing Decisions.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

Sales Recruiting 258

Sales Recruiting Sales Hiring Scale VP of Engineering 258

Sales Hacker

NOVEMBER 22, 2017

In sales, sellers who cite convoluted reasons to explain poor performance, rather than proactively doing something about it often remain — unsurprisingly — at the bottom of the success ladder. Yes, quotas seem cruel and your pricing strategy doesn’t make sense. Our marketing team sucks. Variants : We have a weak pipeline.

Underperforming Technical Team 86

Underperforming Technical Team Sales CTO Coach New CTO 86

Totango

MARCH 8, 2022

Getting involved in the best customer success communities can give you access to the resources you need to take your CS team to new levels of performance. Providing a forum to share CS strategies, tips, and best practices. Providing a resource for CS team members to find answers to business challenges and technical problems.

Customer Success 116

Customer Success Technical Review Social Media Underperforming Technical Team 116

User Pilot

FEBRUARY 3, 2023

Customer analysis is important because it helps you create a personalized marketing strategy , reduces churn and increases retention , helps you make smarter product improvements , and helps you identify your most valuable customers (your target market). Gather insights about your customers from internal teams.

Software Review 94

Software Review Social Media Underperforming Technical Team Interviewing 94

Sales Hacker

APRIL 1, 2021

A made-up role so companies can hire more people to tell sales how best to do their job.” — Jason Henson , Manager, SMB Sales Development at Lytx, Inc. . As long as you don’t hear about it, you know it’s working great.” — Jim Lee , VP Revenue Strategy at Outreach. “A .” — Dwamian McLeish , CEO & Founder at Junction. “A

Sales Recruiting 91

Sales Recruiting Underperforming Technical Team Sales Hiring Scale 91

User Pilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Its goal is to build mutually beneficial relationships with everyone interacting with the brand. That's not entirely true. User persona template.

User Experience 86

User Experience Underperforming Technical Team Customer Lifetime Value Retention 86

Sales Hacker

AUGUST 7, 2019

If an email even remotely resembles bad outreach emails, it gets deleted. Keep reading to learn how to use a custom landing page and hyper-personalization with your email marketing strategy , so you can beat the bland, copy-cat emails that fill your prospects’ inboxes. If you can’t answer that, it’s time to rework your strategy.

Scale 73

Scale Underperforming Technical Team Sales Hiring Healthcare 73

Sales Hacker

AUGUST 23, 2018

One of the reasons why B2B sales is so complicated is because of the many blind spots it involves that can ambush sales deals. Yet, all else can fail if you don’t know what to do and what not to do in B2B sales. What I believe is that B2B sales professionals should have the humility to accept it when things don’t work out.

B2B 55

B2B Development Team Review Underperforming Technical Team Sales 55

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. What are the values of the brand?

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

Neil Patel

NOVEMBER 25, 2020

Think about some big-brand rivalries and preferences will surface in your mind. How do you feel when you look at this major brand comparison? Here’s another common one that has people divided, sometimes within the same family: And then there’s this brand rivalry we know all too well. Though we’ve gotten pretty close.

Marketing 145

Marketing Sales Underperforming Technical Team B2B 145

SaaStr

APRIL 16, 2020

In Today’s Episode We Discuss: * How Carolyn made her way across the pond from Head of US Communications at Orange to GM of Method in SF to then playing a key role in the marketing team at PagerDuty? * How are PagerDuty shifting their strategy? How does PagerDuty think about brand marketing? What tools do they use? *

Scale 189

Scale Underperforming Technical Team Leadership Branding 189

Sales Hacker

NOVEMBER 24, 2020

Team selling and why it’s making a comeback [7:43]. Who influenced Trish in her career development [31:34]. She’s going to be talking to us about team selling and how the concept of combined quotas with senior and junior account executives, converging on one territory, is coming back. Show Introduction [00:04].

Underperforming Technical Team 80

Underperforming Technical Team Scale Outsourcing Services Sales Hiring 80

Sales Hacker

DECEMBER 28, 2018

The SaaS Executive’s Guide To Building A Winning Go-To Market Strategy by Jacco Van Der Kooij. This particular piece of the series outlines a tactical approach to building a go-to-market strategy. people involved in each B2B deal, you need a deck if you want your message to travel from the champion you met to the buyer you didn’t.

Sales Hiring 96

Sales Hiring Sales Underperforming Technical Team B2B 96

Casey Accidental

JULY 30, 2018

Launching the product and making sure users (in B2C) or customers and salespeople (in B2B) understand its value. What that means in practice is that with well oiled product marketing teams, they owned the relationship with the consumer or customer and the outlets for how to reach them. Drive demand and usage of the product.

Product Marketing 75

Product Marketing Marketing Underperforming Technical Team Outsourced Development 75

Sales Hacker

AUGUST 10, 2021

If you missed episode 172, check it out here: How to Build Out Your Upmarket Strategy with Ryan Staley. Know why you’re training your team before you start. Learn how the team follows up with every lead in record time after virtual events and turns them into revenue. powered by Sounder. What You’ll Learn.

Scale 104

Scale Underperforming Technical Team Leadership Consulting 104

CustomerSuccessBox

MARCH 10, 2022

To deliver the service to the clients which a company’s sales team laid out has a real thing to deal with. If not met, it’s just up for a downfall while creating a poor experience for the clients. Developing and managing the protocols of client service processes. Training the team to meet the goals set.

Engagement 52

Engagement Management Underperforming Technical Team Outsourced Development 52

SmartKarrot

AUGUST 24, 2021

Statistics claim that the cost of poor customer communication for businesses in the U.S. Well, if that is what you have been wondering off late, this blog is going to walk you through some of the effective communication strategies and tips to get your business bustling in no time. alone is close to $4 billion annually.

Communication 17

Communication Customer Success Strategy Underperforming Technical Team 17

Sales Hacker

NOVEMBER 26, 2019

2019: LinkedIn’s #1 B2B Sales Expert to Follow. In this session, she’s going to share 2 of the skill sets you need to thrive as a modern seller and give you strategies to implement them in yourself and your team. Monday, December 9: Modern Sales. Keynote: Unleash You Upward Spiral. SECURE YOUR SEAT.

Sales 103

Sales Underperforming Technical Team B2B Technical Review 103

ChurnZero

FEBRUARY 14, 2020

If B2B SaaS were on a dating site, it’d be looking for a lifelong commitment; a scary thought for potential suitors when there are plenty more fish in the sea. Tip: Fancy, branded stationery is not a requirement for writing letters. Upcoming Webinar: Digital Customer Success Strategies to Drive User Adoption.

Underperforming Technical Team 64

Underperforming Technical Team Software Review Technical Review Systems Review 64