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10 technical strategies to avoid when scaling your startup (and 5 to embrace)

Intercom, Inc.

So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business. Corey works with his customers on reducing their AWS bills, and he’s seen large numbers of cloud architectures in practice, so I think he’s a pretty good source on this.

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Run Less Software

Intercom, Inc.

In simple terms, in order for a company to succeed they must have a good business idea and be able to consistently execute and evolve that idea better than anyone else. When I say “execute”, I don’t simply mean the engineering challenges of building something. How can your business win market dominance and survive?

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Top 10 Trends for Data in 2024

Tom Tunguz

Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints. Data Products : The combination of large language models and data teams becoming software teams has led to data products. The same thing is happening in data.

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A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. The last kind of constituent here is investors and business owners. And basically SaaS revenue models is just magical for investors and for businesses. Why is that?

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I Asked 50+ Developers How They Buy Software. Here’s What I Learned.

OpenView Labs

Below, I’ve broken them down into the four biggest mistakes that I see expansion-stage businesses making. They’re busy folks, after all. As businesses become more product-focused , I’ve noticed that websites have a tougher time answering those simple questions. Messaging is more important than you think.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

I’ve been given the opportunity to change my focus a little bit, from infrastructure engineering – which I think is some of the most interesting work that folks get to do, but also a little bit decoupled from the business itself sometimes – to thinking a little bit more holistically. You actually haven’t helped.

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Managing high availability at Intercom

Intercom, Inc.

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. “The The foundation of our operational health is availability.