User Pilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. How do you take action on those insights without taking time off your product roadmap? Retention (Pro)*-Referrals, leave a review on G2, etc. But then what?

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

User Pilot

MAY 20, 2024

Here are the best product growth tools for sales and marketing: HubSpot is the best customer relationship management software. Semrush is the best tool for product-led content marketing and SEO. ActiveCampaign is the best suite of retention email marketing tools. Salesforce is the best tool for sales teams.

Software Review 52

Software Review AI Search Scale SaaS 52

User Pilot

MAY 13, 2024

Is your team struggling to determine the return on investment (ROI) of product marketing strategies? Or are you looking for ways to improve the performance of your marketing campaigns? In either case, marketing analytics tools can come to your rescue. It can help you monitor the effectiveness of in-app marketing efforts.

Software 81

Software Marketing Scale Social Media 81

ChurnZero

JANUARY 13, 2023

As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers. With its ability to comb through big data sets like email faster and more accurately than humans, AI will help more product teams maintain product-market fit.

Trends 98

Trends Customer Success Sales Hiring Scale 98

User Pilot

FEBRUARY 28, 2024

Because Pendo is a no-code product adoption platform, your product marketers and customer success managers won't be bottlenecked by an overreliance on engineering resources. Pendo's product analytics can highlight usage patterns , identify areas of your product that go unnoticed, and surface other actionable insights.

Software Review 89

Software Review Engagement Technical Review AI 89

Intercom, Inc.

JULY 19, 2021

What’s more, Forrester’s study, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed how conversational support can fuel customer retention and business growth across the entire business. Teams that benefit: Product, research and development, product education, customer success, sales, marketing.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

Hitenism

APRIL 24, 2017

Intrinsic to the method is also the search for new opportunities for product development, whether by assessing customer behavior or feedback, or perhaps experimenting with ways to capitalize on new technologies such as machine learning and artificial intelligence.

Growth Hacking 177

Growth Hacking Artificial Intelligence Technical Review Systems Review 177

User Pilot

JANUARY 31, 2024

A good product analytics tool should offer varied features for measuring customer behavior, integration options, data visualization dashboards, and automatic data capture. Userpilot is a product growth platform to improve user engagement by analyzing user behavior and customizing product experiences to boost activation and retention rates.

Management 85

Management Scale Software Review User Experience 85

User Pilot

APRIL 17, 2024

Mixpanel provides insights into customer journeys to help businesses refine product-market fit and drive growth through data-driven strategies. Hotjar enhances user experience and product development with features like heatmaps and custom integrations, delving deep into user behavior. UXCam Product KPIs dashboards.

AI Search 75

AI Search Social Media Cross-platform App Design (Application) Systems Review 75

User Pilot

JANUARY 9, 2023

An effective customer engagement strategy can increase retention, generate expansion revenue , and improve customer satisfaction. Customer engagement is the practice of nurturing the relationship between a brand, company, or business and its consumers to maximize customer retention. Let’s get right into it!

Engagement 76

Engagement Social Media Machine Learning Artificial Intelligence 76

User Pilot

AUGUST 30, 2023

This makes it more important than ever to create products people actually want to use. What strategies can you implement to drive acquisition and retention faster? The expert speakers at Product Drive 2023 will answer these and many more questions. Product marketing speaker. But how do you do that?

Scale 92

Scale AI Growth Hacking Innovation 92

User Pilot

MAY 24, 2021

In this post, we’ll share the 11 best growth marketing tools for your SaaS business, based on categories such as in-app marketing, email automation, and more. Analytics Tools for Growth Marketers. In-App Product Growth Marketing Tools – for User Onboarding, Activation, Engagement, and Retention.

Growth Marketing 82

Growth Marketing Software Marketing SaaS 82

ProfitWell

JUNE 15, 2020

This report is a quick but mighty read, jam-packed with data and trends to help you optimize your DTC marketing strategies. While artificial intelligence (AI) is projected to grow 176% over the next two years, marketers need to balance personalization with privacy. Net Revenue Retention. Be proactive, not reactive.

Payment Methods 76

Payment Methods Merchant Services Payments Customer Lifetime Value 76

User Pilot

FEBRUARY 26, 2023

However, not all product marketing teams have mastered the art of digital customer engagement. Companies that prioritize digital engagement tend to build brand awareness with their target audience and improve customer retention. Stickiness : Stickiness measures the tendency of users to return to your product.

Engagement 83

Engagement Technical Review Software Review Social Media 83

User Pilot

JULY 26, 2021

User analytics is a type of analytics that focuses on user/customer behavior inside a product/on a website. User data reveals how user engagement with your product impacts retention, conversion, revenue, and the outcomes you care about. You can also measure user engagement in real-time and iterate on product implementations.

SaaS 98

SaaS Onboarding Retention Acquisition 98

User Pilot

JUNE 11, 2021

A few of the important KPIs you can track for your SaaS business include ARPU, MRR, ARR, Expansion MRR rate, Churn MRR rate, Churn, LTV, LTV:CAC, and User Retention Rate. You can find tools that specialize in marketing activities, user behavior, or even revenue. What types of SaaS analytics software do you need? KPI #6: Churn.

Software Review 52

Software Review Software Social Media SaaS 52

SaaStr

JULY 22, 2020

At the time, there may be four or five other firms doing this same strategy of investing somewhere between $500,000 and $2 million into companies that were just getting started we would call it pre product market fit. But we think of it as being sort of CO conspirators with the founders pre-product market fit.

Venture Capital 211

Venture Capital Investment Travel Marketplace as a Service 211

ProfitWell

DECEMBER 4, 2019

As a result, revenue recognition is a fundamental part of the SaaS business model. Heightened customer retention. All businesses care about customer retention, but in SaaS business models, it is 10 times more important because retention is the only thing that keeps you afloat. Retention rate.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

User Pilot

MAY 19, 2021

The company has built 9 businesses since 2012, ventures that range from music law contracts to artificial intelligence chatbots. To increase awareness, they take advantage of notable Saas influencers like Neil Patel and platforms like Hubspot to increase their organic search presence and website traffic.

B2B 119

B2B Marketing SaaS Social Media 119

User Pilot

JANUARY 15, 2021

So, understanding what they do within your product is critically important for: improving new user Acquisition improving user Activation maximizing and increasing Revenue improving user Retention encouraging current users to refer you to new users, etc, etc. Why is Product Analytics More Effective than Other Feedback Sources?

SaaS Payments 60

SaaS Payments Payment Solutions Payments Underperforming Technical Team 60

User Pilot

MARCH 11, 2024

Set up your metrics to measure growth and retention. In-depth data analysis : Mixpanel uses machine learning to mine user data for insights that transcend conventional queries. These insights hold the potential to reveal unexplored avenues for product enhancement. It is free and allows up to 20M monthly events.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

APRIL 14, 2024

Saved reports : With Userpilot, you can create funnels, trends, retention tables, and path reports. In-depth data analysis : Mixpanel uses machine learning to mine user data for insights that transcend conventional queries. These insights hold the potential to reveal unexplored avenues for product enhancement.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

SaaStr

MARCH 1, 2019

What were the findings on what good looks like when it comes to logo retention? What time frame from SAL to closed lead suggests product market fit? And we need to keep them, retention. Number two is aim for 90% logo retention. Towards me, Tom, what was the findings on logo retention from the survey?

Scale 113

Scale SMB Sales Recruiting Sales Hiring 113

SaaStr

AUGUST 13, 2019

You have actually found great product market fit and you are looking to go upstream. So what did we have to do in order to increase the win rate was really used machine learning and data signs to really drive the targeting of the right opportunities. So a few years ago we started building a set of models.

Scale 149

Scale Sales Hiring SaaS Sales Recruiting 149

Sales Hacker

MAY 8, 2018

Coordinating retention and revenue growth to ensure product-market fit. We aggregate lots of data on patents and media tensions through machine learning. We deliver that to our large customers through this platform. Marc Jacobs: In 2017, my main goals were on revenue, and then also net retention.

Sales Hiring 44

Sales Hiring Scale Management Sales 44

SaaStr

FEBRUARY 21, 2020

What does David believe is the crucial step missing in B2B when it comes to finding product market fit? So if we start today on the hailed and much discussed topic of product market fit, there’s a common assumption that you find product market fit and then just aggressively scale.

Scale 184

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 184

SmartKarrot

FEBRUARY 16, 2022

Chris Orlob is the senior director of product marketing at Gong.io, an AI (Artificial Intelligence) platform to provide sales analytics. He is a SaaS sales & marketing enthusiast who shares his insights on the same on social media. He writes on sales strategies, sales success, and product launches.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

Kellblog

DECEMBER 27, 2021

Net dollar retention becomes the top SaaS metric. PitchBook data reveals that while total funding and mega-funding (where the round raises $100M+) are up, deal is count slightly down, meaning average deal sizes are up and consistent with my view that VC today is have or have-not market.

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

SmartKarrot

DECEMBER 18, 2020

It helps them in creating strategies for customer acquisition, customer retention as well as proactive engagement with the customers. This is how it works: Customer acquisition : By studying customer behavior, you can design effective marketing and sales strategies that fit the right customer.

Social Media 10

Social Media Data Analysis Marketplace as a Service Customer Lifetime Value 10

SmartKarrot

DECEMBER 18, 2020

It helps them in creating strategies for customer acquisition, customer retention as well as proactive engagement with the customers. This is how it works: Customer acquisition : By studying customer behavior, you can design effective marketing and sales strategies that fit the right customer.

Social Media 10

Social Media Data Analysis Marketplace as a Service Customer Lifetime Value 10

SaaStr

JANUARY 3, 2020

What were the findings on what good looks like when it comes to logo retention? What time frame from SAL to closed lead suggests product market fit? And we need to keep them, retention. Number two is aim for 90% logo retention. Towards me, Tom, what was the findings on logo retention from the survey?

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

SmartKarrot

APRIL 24, 2020

5% of customer retention results in 75% of business profits. Customer segmentation identifies the correlation between your entire customer base and obtains the best-fit strategies for product marketing. Almost, 55% of the SaaS enterprises acknowledge Customer Retention Cost as the key parameter to measure.

SaaS 12

SaaS B2C Scale Customer Success 12

SaaStr

SEPTEMBER 13, 2020

They have this unique ability to evangelize your product in the market, learn from your early customers what they like, what they don’t like, bring that feedback loop into product, into marketing, and really start to make that flywheel work. This is when you’re actually building out your org.

Sales Hiring 152

Sales Hiring Scale Payments Cloud 152

Intercom, Inc.

MARCH 29, 2022

It’s increasingly becoming the backbone of all customer communications throughout the customer journey; across sales, marketing, and support. We also shipped products using the latest machine learning technology like conversation topics, and efficiency improvements like macros. Product demo: Intercom Switch.

Scale 118

Scale Banking Technical Review Software Review 118