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Product-Led Growth: Panacea or Boondoggle? with AgentSync Co-Founder & CTO Jenn Knight and OpenPhone Co-Founder Daryna Kulya (Pod 538 + Video)

SaaStr

OpenPhone and AgentSync are two SaaS businesses with very different growth strategies, but the same ultimate goal: to continue selling while simultaneously problem-solving for current customers. Choosing between a product-led or service-led growth strategy is a decision that is based on multiple factors: . What is your product? .

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I Asked 13 Buffer Leaders for Advice on Succeeding in My New Role

Buffer Resources

Given that their guidance is so universal — both for people just stepping into new roles and those at fast-paced companies like Buffer — I thought I’d share their wisdom here. I've always been one to jump on the new thing as soon as I discover it. Social Media is always changing, and platforms come and go.

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The New Economics Of Customer Success: Showcasing The ROI Of Customer Success To Your CFO

Valuize Consulting

While this is an oversimplified example, it highlights the point that it’s a lot easier for CFOs to understand and accept the investment strategy in these areas of the business. NDR Efficiency: The New Customer Success Economics. Below, we breakdown and detail the various elements of this new growth measurement: Costs.

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. Product Manager : In charge of creating product strategy and overseeing the design process, among other things. Confused about trying to understand SaaS roles? Average salary: $95,566/yr.

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Ham and Egg: How Team-Based Selling Boosts Win Rates

Sales Hacker

Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. After all, a CTO can’t handhold the entire deal cycle, but they can jump in and provide clarity and an expert voice at critical points. Business case development and IT/tech strategy.

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The 18 Awesome Women of SaaS in Asia

SaaStock

After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. Jessie provides invaluable know-how to portfolio companies on cash flow, fundraising, and financing strategies. Her specialties are SME digitalization strategy, CRM and sales growth, and business process optimization.

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It’s Wise to Question the Big Assumption about Consumption Pricing

OPEXEngine

“Subscription-based pricing is dead: Smart SaaS companies are shifting to usage-based models” headlined a recent TechCrunch article. It’s the kind of notoriety that is leading to a wave of consumption pricing for new software companies and causing established companies to consider whether they too should switch to a usage-based model.

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