Software Platform Consulting

NOVEMBER 8, 2023

In addition to the content of the communications, imposing this administrative burden is one way that RealPage works to ensure adoption of the RealPage-generated prices, as a former RealPage employee explained. It will be fascinating to see how RealPage responds. The lawsuit claims the DOJ put the kibosh on that effort in the ’90s.

Software 59

Software Revenue Management Airlines 59

SaaStock

JANUARY 25, 2019

Based on artificial intelligence, Hi Platform allows businesses to learn what people say about them on social media, to automate customer service and to communicate with users in real time. Airnguru provides a pricing intelligence technology for airlines. It enables companies to build better connections with their customers.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

OPEXEngine

APRIL 28, 2020

In the early stages of a major business transformation, the leaders of a large global airline faced an urgent new priority—responding to the impact of Covid-19 on employees and passengers. Even as the crisis continues, the airline is taking actions that enable it to transform the business for a different future.

Airlines 59

Airlines Leadership Government Mobile 59

OPEXEngine

JUNE 2, 2021

Golden started his career as a lawyer in a large private law firm, Akin Gump Strauss Hauer & Feld, and then migrated to the industry as a lawyer with American Airlines and then its subsidiary, Sabre, a travel management company, before moving to the finance side at Sabre. “That was something I wanted to do.”

Metrics 52

Metrics Pricing Airlines Sales Hiring 52

Intercom, Inc.

OCTOBER 21, 2021

If you’re short on time, here are a few quick takeaways: To create an experience guarantee that allows you to win over customers, you need to figure out the problem they’re trying to solve, align your communication around a promise to solve it, and actually make a commitment to keep that promise. I talked about this airline a moment ago.

Payment Methods 129

Payment Methods Airlines Payment Services Software Review 129

Intercom, Inc.

JANUARY 12, 2022

They originally thought it’d be a great way for frontline workers to communicate. It would be a great way for people who don’t have email addresses to communicate. And it made me think: are there some airlines that are just able to fly faster? Why is Delta faster on this? I don’t know why that would be.

Data 151

Data Airlines AWS Underperforming Technical Team 151

Buffer Resources

FEBRUARY 29, 2024

With a background in the dynamic airline industry, I transitioned into small business ownership ten years ago, where I became intimately involved in marketing tasks. This enhanced communication capability fosters better customer interactions, potentially leading to increased leads.

Payment Methods 79

Payment Methods Business Software Review Payment Services 79

Intercom, Inc.

MARCH 12, 2020

And while more paths of communication mean more opportunities to make a positive impact, they also require you to tailor the right messaging to the right channel. Whether it’s a website, whether it’s a communication channel of any kind, it’s just another way to connect with a customer. Take chatbots, for example.

Airlines 164

Airlines Technical Review Subscription Payment Features 164

Sales Hacker

MARCH 16, 2020

You start with this airline subscription offer, you don’t start from the seats sold. All best practices here that the SaaS industry has developed in the way you communicate to the market. This switch from product to outcome and the way it’s communicated is another mantra. You start from recurring revenue.

Revenue 77

Revenue Scale Sales Hiring Subscription 77

ProfitWell

OCTOBER 1, 2019

Recognizing that it isn’t enough to simply say it because if the audience isn’t understanding, then the communication has failed. Beyond Pricing scours all the platforms for what similar homes charge, their vacancy rates, what hotels are charging, historic and current demand fluctuations, airline info, weather, and more.

Technical Review 40

Technical Review Sales Recruiting Airlines Subscription 40

Neil Patel

FEBRUARY 4, 2021

Communication and collaboration help us move quickly and are important factors in our success. One such company is passagenspromo, which compares airline prices to help you find the cheapest flights. Our approach is different than traditional marketing agencies. Neil Patel Digital Brazil Case Studies.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

ProfitWell

NOVEMBER 6, 2019

But simple steps like tracking customer credit card expiration dates, communicating charging failures to customers, and keeping security protocols updated are all manageable problems. But in the past few years, subscriptions have seen a bit of a resurgence. Even the humble houseplant doesn’t seem immune to the subscription economy.

Payment Features 74

Payment Features Payments Subscription Revenue 74

SmartKarrot

JANUARY 27, 2021

Lead cross-functional team communication to optimize onboarding, engagement, renewal, and upsell outcomes; clarify ownership, inputs, and outputs for each part of the customer journey. Collate customer feedback and work with team members to prioritize topic feedback and deploy communications strategies to execute on needs.

Customer Success 10

Customer Success Sales Recruiting Scale Technical Review 10

SaaStr

JUNE 10, 2020

And we even had CEO’s that use our product that were on vacation that needed to get their families home and they called into the airline, to the hotel and they couldn’t get on the phones. Our suppliers came in, our airlines and hotels came in and started contributing content. All the phones were busy.

Travel 174

Travel Marketing Scale Outsourcing Services 174

Sales Hacker

JUNE 16, 2020

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communications for each prospect, every time enabling personalization at scale, previously unthinkable.

Underperforming Technical Team 99

Underperforming Technical Team Government Scale Systems Review 99

Intercom, Inc.

DECEMBER 13, 2018

What happened is that we had big companies – more than 1,000 to 5,000 people – reaching out to us directly through their CIO and chief communications officers. It’s not just for retail or airlines or telcos. Guess what? It did not really happen. Ultimately, the product works for every company.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Kellblog

MAY 10, 2023

Sounds obvious, like maybe you shouldn’t need to remind pilots to do this, but here’s what they teach them and why: From the earliest days of flight training, pilots are taught an important set of priorities that should follow them through their entire flying career: Aviate, Navigate, and Communicate.

New CTO 96

New CTO Airlines CTO Investment 96

SmartKarrot

JUNE 15, 2020

A Twitter poll showed how airlines customers are willing to pay an astounding $19.83 Schedule a phone call, communicate, provide tips, alleviate their stress during the initial days, and chances are, you’ll have them with you for life. Woo the customer with speed and efficiency and turn them into your advocates.

Social Media 10

Social Media Airlines Software Review Education 10

SaaStock

MARCH 20, 2019

Their platform provides user insight, guidance and communication to help companies create experiences that users can’t live without. Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry. Funding to date: $60.7M. North Carolina. Founded: 2001. Based in: Jersey City, NJ. Washington DC.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Sales Hacker

MAY 26, 2020

That represents 55% of airline revenues. By default, this facilitates communication between stakeholders. The ability to increase sales efforts without increasing travel is no small benefit. Annual, global, business travel spending is roughly $1.5 trillion, according to the Global Business Travel Association. Flexibility.

Travel 88

Travel Sales Airlines Marketplace as a Service 88

Intercom, Inc.

DECEMBER 4, 2019

If you compete on beautiful design, you better make sure every marketing communication is beautifully designed. In an entirely different industry, and in an entirely different way, European budget airline Ryanair also demonstrates incredible consistency from its value prop (cheap flights) to its product to its brand identity.

Branding 209

Branding Underperforming Technical Team Technical Review Airlines 209

SaaStock

MARCH 20, 2019

Their platform provides user insight, guidance and communication to help companies create experiences that users can’t live without. Plusgrade is a leading upgrade and revenue technology solutions provider for the global airline industry. Funding to date: $60.7M. North Carolina. Founded: 2001. Based in: Jersey City, NJ. Washington DC.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Intercom, Inc.

JUNE 6, 2019

It’s sort of the natural progression of DM’ing the airline account because you know that the community manager behind that account has infinitely more access and is much more responsive than trying to go through the customer support channels. Slack changed the way we thought about communication in team messaging.

Scale 190

Scale Branding Underperforming Technical Team Enterprise 190

User Pilot

MARCH 15, 2023

It’s a great tool for a number of reasons, but I love the fact that you can deliver specific communication to a specific audience in your application when you need to, without having to leverage a development department. In-app alerts allow you to communicate updates and drive behavior. ” Extremely flexible.

Software Review 52

Software Review Technical Review Onboarding Systems Review 52

SaaStr

MARCH 20, 2019

Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. That’s the superpower of software and also in every one of those companies we needed communications. Harry Stebbings: Can you guess?

Underperforming Technical Team 118

Underperforming Technical Team Development Software New CTO 118

Sales Hacker

AUGUST 18, 2020

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, unimaginable, impossible. Check them out at www.outreach.io. So what do we do, right?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Intercom, Inc.

JANUARY 9, 2020

Just simple things like knowing how to communicate through email or facilitate a meeting or present your work. Can you tell us a bit about how designers and design leaders should communicate the ROI of design? And if an organization has been ignoring design, chances are the numbers are pretty big. See also: @CenterCentre + @UIE ).

Sales Recruiting 165

Sales Recruiting User Experience Government Leadership 165

User Pilot

MARCH 24, 2023

In-app alerts allow you to communicate updates and drive behavior. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced. Here’s what you can expect from Spekit’s digital adoption capabilities: Spekit allows you to drive retention and assess your users with knowledge checks.

Software Review 52

Software Review Technical Review Onboarding Scale 52

User Pilot

MARCH 14, 2023

In-app alerts allow you to communicate updates and drive behavior. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced. Here’s what you can expect from Spekit’s digital adoption capabilities: Spekit allows you to drive retention and assess your users with knowledge checks.

Software Review 52

Software Review Technical Review Systems Review Onboarding 52

Chart Mogul

SEPTEMBER 15, 2023

Investor Updates in Tough Times: A Guide for Founders by NFX Team Your communication style, especially during challenging times, says a lot about what kind of leader you are out on the battlefield – and your investor updates will be a leading indicator of your success.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

User Pilot

MARCH 21, 2023

It means we can focus on features and bug fixes, instead of building a new communication method that would only be used internally!-Nathalie In-app alerts allow you to communicate updates and drive behavior. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced. Nathalie L.

Software Review 52

Software Review Onboarding Technical Review Scale 52

Sales Hacker

JANUARY 21, 2020

Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. Outreach has your back. And that was not a success.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

User Pilot

FEBRUARY 23, 2023

It means we can focus on features and bug fixes, instead of building a new communication method that would only be used internally!-Nathalie – User in Airlines/Aviation / Mid-market. Nathalie L. Customer feedback about Chameleon. Is Chameleon the right fit for your business? While other people think it’s overpriced.

Software Review 52

Software Review Onboarding Underperforming Technical Team Pricing 52

Sales Hacker

APRIL 22, 2019

Outreach supports sales reps by enabling them to humanize communication at scale and by automating the manual work. Priceline at the time was very well known for its airline ticket business, and we were trying to extend that platform into other verticals, so I was part of a very small group of people. Our second sponsor is Outreach.io.

Development Team Review 54

Development Team Review Scale Software Review Sales Hiring 54

SaaStr

JULY 1, 2020

Then Jason, on your comment around SDRs needing to be more thoughtful and sophisticated in communication and strategy, definitely. I think we talked a little bit about this, changing communication. Feel free to share any other stories on changing communications because I think those are, frankly, some of the very most interesting ones.

Merchant Services 173

Merchant Services Scale Sales Recruiting Sales 173

User Pilot

FEBRUARY 21, 2023

These flows are what you use to create product tours and other in-app communication with users. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced. As of the time of writing (end of 2022), Appcues has removed its onboarding templates – without really replacing them with another solution.

Software Review 52

Software Review Onboarding Technical Review Underperforming Technical Team 52

SaaStr

AUGUST 22, 2020

We’re using digital workflows and storing data in the cloud, but the rest of the world, this was an overnight just shift in how people worked and how they communicated. That’s being able to have a means of communicating in real time. How do I communicate? We’re in Slack channels, we’re in Zoom calls.

Sales Recruiting 145

Sales Recruiting Cloud CTO Hire Scale 145