Chart Mogul

OCTOBER 3, 2019

The customer acquisition cost can help you create, measure, and improve a business model that will put your business on the path to profitability. After your product/market fit, your business model is the most important consideration if you’re to save your business from the startup graveyard. What is the Customer Acquisition Cost?

Acquisition 52

Acquisition Startup Underperforming Technical Team Customer Lifetime Value 52

Kellblog

JULY 8, 2020

I was talking with my old friend, Mark Tice , the other day and he referred to a startup mistake as, “on his top ten list.” ” Mark’s been a startup CEO twice, selling two companies in strategic acquisitions, and he’s run worldwide sales and channels a few times.

Sales Hiring 140

Sales Hiring Startup Software Review Enterprise 140

Tom Tunguz

MAY 25, 2017

The more interesting of the two for startups is the company level. In order to be successful, startups have to be good at many things. The startup often inherits this exceptional characteristic from one or more of the founders. Determining how to compete is a critical part of developing a startup idea.

Startup 100

Startup Underperforming Technical Team Strategy Azure 100

OnStartups

MAY 18, 2021

All the points below have been pulled from startup sales teams that I think work pretty well (including the team at CRM software company, HubSpot). Building Startup Sales Teams. They’re not bad people, they’re just different from you, especially if you're an introverted geek like me. The math won’t work.

Sales Hiring 52

Sales Hiring Scale Underperforming Technical Team Startup 52

Casey Accidental

FEBRUARY 26, 2024

In my recent essay about second products , I talked about how the goal of building a second product is not the traditional concept of product/market fit we’ve all been raised on regarding startups. By general standards, the team found product/market fit, but will never be able to inflect growth of the combined company.

Underperforming Technical Team 63

Underperforming Technical Team Scale GCP(Google Cloud Platform) Startup 63

SaaStr

APRIL 1, 2021

There are a lot of nuances here, but the simple reason for most really big acquisitions is a BigCo has fallen behind. Some examples: Okta basically won the corporate side of identity (rocketed to #1) but wasn’t #1 on the developer side. Smaller deals can sometimes just be about experiments, and teams. Not a bad play.

Underperforming Technical Team 204

Underperforming Technical Team Cloud Acquisition Communication 204

SaaStr

JANUARY 24, 2024

How should you handle presenting challenges to your C-suite team when you’ve just joined the company? Lattice had a product-led growth flow on the website while the sales team was still trying to sell the PLG companies The good news is Lattice had a lot of activity and initiatives at play. Can you start and stop a PLG motion?

Scale 233

Scale Sales Hiring Scaling Revenue 233

SaaStr

NOVEMBER 25, 2020

Do you have two sales teams? Who gets what part of the long-term development budget? And most importantly, multiple products can be very distracting at the management team level. The last thing you want the team doing is chasing a shiny penny, when what really matters is hitting the plan for the quarter.

Underperforming Technical Team 354

Underperforming Technical Team Cloud Revenue Acquisition 354

FastSpring

DECEMBER 7, 2023

“This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions. As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains.

Software Review 136

Software Review Technical Review Development Team Review Branding 136

Baremetrics

MAY 7, 2019

There are more funding and financing options for startups today than there ever have been before. There’s also been an explosion in debate and transparency about navigating startup funding and financing. Let’s explore the funding and financing options for your startup. Funding Your Startup. Buffer spent $3.3

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale. What they stop doing is leaving.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

SaaSOptics

AUGUST 11, 2022

Many Series B companies are taking the necessary steps to pursue aggressive growth goals because it’s at this stage that a startup often has proven market viability and is poised to scale. For example, 1,200 unique startups raised funding at Series B in 2021—about a third more than in each prior year since 2017. billion in 2021.

Scale 97

Scale Scaling Technical Review Venture Capital 97

Sales Hacker

MAY 24, 2023

In this episode, we dive into this renewed trend with Tito Bohrt, the CEO of AltiSales, the one-stop shop for world-class sales development. Tito explains when it makes sense to prioritize customer acquisition vs. retention and vice versa. He also shares how company culture impacts productivity and morale, primarily within sales teams.

Underperforming Technical Team 84

Underperforming Technical Team Consulting Company Culture Acquisition 84

Tom Tunguz

NOVEMBER 13, 2012

Yesterday’s post on distribution partnerships for startups elicited a few comments and questions about other important elements startups should consider when contemplating partnerships. Ideally, a startup should collect data on the performance of a distribution channel before entering into a long-term agreement with a partner.

Startup 100

Startup Underperforming Technical Team Scale Payment Services 100

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. This has created large amounts of data for running teams. . Yet in Mark’s experience working with and mentoring startups, he’s found that many entrepreneurs go with intuition over information.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

User Pilot

JULY 27, 2023

They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. They also manage finances and supervise one or more engineering teams.

Sales Hiring 96

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 96

Sales Hacker

MAY 23, 2023

And before that, I worked with tech startup founders across almost every vertical imaginable at an app development studio. Do they talk like a bank executive or do they talk more like a startup founder? You’ll get a much warmer intro coming from the founder than you would if you directly cold emailed the team lead.

Underperforming Technical Team 92

Underperforming Technical Team ChatGPT Communication Banking 92

InsightSquared

MARCH 8, 2021

I’ve worked in the tech and startup space for over 15 years. Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really. I started my professional career in finance and found my favorite days were the ones helping develop and train new team members.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

Mucker Capital

MAY 28, 2020

Like a teenager with a million-dollar allowance and an identity crisis, a startup with too much capital and no product-market fit will become capable of making larger mistakes. As an investor, I root for startups. It pains me to see great teams and ideas collapse under the pressure that sometimes follows fundraising.

Outsourcing Services 52

Outsourcing Services Sales Hiring Startup Scale 52

OpenView Labs

MARCH 8, 2021

What Interviewing 600+ Sales Reps Taught Me About Team Building. What’s your biggest weakness? Continuously hiring, managing, and retaining the right team can be incredibly difficult and time consuming—if you don’t have the right tools and processes in place to make it scalable, that is. Conducting interviews. Compensation.

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

Sales Hacker

MARCH 15, 2022

Join us for an entrepreneurial conversation about how to modernize your talent acquisition approach for both high growth and long-term growth. 4 ways to modernize talent acquisition. 4 ways to modernize talent acquisition [22:26]. Sales development school, marketing school, and more for your entire team.

Sales Hiring 93

Sales Hiring Underperforming Technical Team Acquisition Development 93

Casey Accidental

JANUARY 2, 2018

I receive a lot of questions about growth teams. Who does this team report to? When do I start a growth team for my business? If you’ve been around startups for a while, you might remember this tweet from Paul Graham. It talked about the fastest growing startup Y Combinator has ever funded. What is the goal of it?

Underperforming Technical Team 111

Underperforming Technical Team Scale Retention Engineering 111

Sales Hacker

JUNE 6, 2022

In this episode, they are going to look at a long form email that could have been an email sequence and why asking multiple questions is bad thing in terms of response rate. Hey William, Really impressed by what the Lavender team has done so far. Usually this is because partnerships require resources startups don’t have.

Scale 82

Scale Underperforming Technical Team Acquisition Scaling 82

A Smart Bear

FEBRUARY 26, 2019

Startup strategy is like Kung Fu. The implication is that this was unknowable or bad luck, but the truth is, this was a predictable result of not understanding the market. All startups are screwed up. All startups are screwed up. Sometimes that’s a dream team that weathers the storm that sinks the other boats.

Underperforming Technical Team 64

Underperforming Technical Team Scale Sales Hiring Startup 64

SaaStr

SEPTEMBER 12, 2019

Thought I wanted to be an engineer, quickly realized I actually prefer the customer facing side of the startup world. At GitHub, I was in the last 18 months coming into acquisition, which is a nightmare, but I was one of 5 people running the company. billion acquisition more so than GitHub. So, was about number 20 at Twilio.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

Baremetrics

OCTOBER 9, 2021

In other words, if you fixed the specific issue(s) that made customers in that bracket leave, would their collective LTV justify the additional costs in development and overhead? Developing your product so it best suits the needs of your ICPs is of course the best way to retain their business. If so, how much, and would it be worth it?

Retention 114

Retention Underperforming Technical Team Churn Acquisition 114

Sales Hacker

SEPTEMBER 30, 2019

The difference between the pace of a startup and large company. Vikas’ Journey from Sales Engineer to Managing a BD Team (22:20). Navigating the Pace and Pressure of a Startup (36:02). Vikas builds teams that follow this ethos. And that just wasn’t the job back in those days as a developer. What You’ll Learn.

Sales Hiring 50

Sales Hiring Startup Scale Sales Recruiting 50

Unbounce

OCTOBER 1, 2019

After exploding onto the scene in 2013, Zola quickly became the fastest-growing wedding startup in the United States, trouncing old-school competitors with their headache-free approach to big-day planning. Meet Ari Gayer and Shivanie Barapatre, core members of the customer acquisition crew at Zola.

Scale 111

Scale Marketing Underperforming Technical Team Merchant Services 111

Casey Accidental

NOVEMBER 13, 2019

If driving more customers was your customers’ #1 need, and that’s not what you helped them with, you probably didn’t build a very successful business, or the problem of solving customer acquisition for that market is very difficult. The Weak Transition to Marketplace Arguments. What Types of Businesses Are We Talking About?

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

OpenView Labs

JANUARY 19, 2022

Product-led growth (PLG) is an end-user-focused growth model that relies on the product as the primary driver of customer acquisition, conversion, and expansion. This is covered in-depth in the Developer Go-To-Market-Playbook. . This metric should become a rallying point for your entire team. Some examples are MongoDB and snyk.

Scale 72

Scale Underperforming Technical Team Sales Hiring Marketing 72

The Angel VC

DECEMBER 12, 2018

The main reason is that your customer acquisition costs are highly front-loaded. While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years.

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

User Pilot

MARCH 15, 2022

GTM strategies are important because they help you build and launch better products at the right time, reducing the chances of your startup failing. Focusing on the proper metrics at this stage is crucial to how successful or bad your GTM plan will be. What is a go-to-market (GTM) strategy? GTM strategy.

Strategy 87

Strategy Marketing SaaS Customer Lifetime Value 87

Baremetrics

OCTOBER 18, 2021

All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. These industrious developers have even developed apps to calculate, track, and project all manner of metrics for Shopify shopkeepers, in addition to apps targeted at every other need imaginable.

Outsourced Development 98

Outsourced Development Underperforming Technical Team Churn Systems Review 98

Chargify

APRIL 23, 2019

How long is a startup a startup? It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. Are we still a startup? According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.”

Scale 74

Scale SaaS Payments Scaling Payment Services 74

OpenView Labs

MAY 20, 2021

Throughout all of my experience at early-stage growth companies, there’s been an overarching theme: From inception, it’s the people you attract, hire, train, promote, and “communify” who enable and accelerate your time to market and your customer acquisition and satisfaction. The question becomes: “Who do I want on my team—and why?”.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. Steve has previously said, “Sales and marketing must be one team.” What does this mean for the processes used by marketing teams?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

JULY 8, 2020

350: Neha Sampat is the Founder and CEO @ Contentstack, a modern content management system bringing business and tech teams together to deliver personalised, omnichannel experiences. What are the counter-intuitive strategies Neha has found work when it comes to motivating remote teams? * They say, “Hey, I could join a startup.

Scale 209

Scale Technical Review Technical Advisors Sales Hiring 209