ProfitWell

MAY 7, 2020

Today on Recur Now, we look at the difficulties for a traditional SaaS company to be successful in today’s market—and what the next great B2B SaaS companies will actually look like. Listen wherever you get podcasts: How is B2B SaaS growth trending over time? ??7 Now, what's happening in B2B SaaS news?

B2B 98

B2B SaaS Software Review Pricing 98

ProfitWell

NOVEMBER 8, 2019

Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments? Predictable income.

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

SaaSOptics

FEBRUARY 13, 2022

Getting SaaS Accounting and Financial Operations Right in 2022. According to Gartner, the SaaS industry is projected to grow to a staggering $121B in 2021, a 15% increase from 2020. So, what is SaaS accounting, and how will it affect your business? It must be recognized over the duration of the subscription. The result?

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

Chart Mogul

MAY 3, 2023

Retention is arguably the most critical metric in SaaS regardless of a company’s stage. Sid Jain, Senior Analyst at ChartMogul, … Retention is arguably the most critical metric in SaaS regardless of a company’s stage. Who owns retention in SaaS B2B Ownership of retention is hard to nail down to one person or team. “I

Retention 52

Retention Trends B2B SaaS 52

SaaSOptics

MAY 25, 2021

Accounting for SaaS Companies: Why Go GAAP Early in SaaS? In most emerging and growth SaaS businesses, the focus is on cash flow and growth. The bookkeeping — and choice of accounting method — is many times left to whoever is sending the invoices and paying the bills. Accounting for SaaS Companies .

SaaS Payments 52

SaaS Payments Payment Features Payment Services Payment Methods 52

Sales Hacker

MARCH 1, 2024

GTMnow is the media extension of GTMfund – sharing insight on go-to-market from working with hundreds of portfolio companies backed by over 350+ of the best in the game executive operators who have been there, done that at the world’s fastest growing SaaS companies. The B2B playbook is changing. So, owned media. What is it?

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

FastSpring

MARCH 9, 2022

Because we have data from thousands of Saas and software websites. In this article, we’ll show you examples from a variety of SaaS pricing pages. No matter how you’re selling your SaaS products, you’ll find best practices to improve your pricing page for increased conversions. 7 SaaS pricing page examples. How do we know?

SaaS Payments 130

SaaS Payments Pricing Payments Payment Methods 130

User Pilot

JUNE 5, 2023

The SaaS conversion funnel adapts the traditional marketing funnel to the unique B2B SaaS environment. The SaaS funnel was designed to help SaaS business owners navigate the tricky world of a high-churn, often oversaturated B2B market. SaaS Conversion Funnel. What is a conversion funnel?

SaaS 75

SaaS Sales Funnel Customer Lifetime Value Acquisition 75

Subscription Flow

DECEMBER 12, 2023

In this article, we are going to go into details so that the best CRM for B2B SaaS can be found. Dynamics of SaaS Businesses Companies are more conscious when they are looking for CRMs for SaaS companies. SaaS companies mostly opt for the subscription business model.

SaaS Payments 59

SaaS Payments Payment Services Scale Payment Solutions 59

Subscription Flow

NOVEMBER 17, 2023

Now more than ever, it is crucial for businesses to invest in SaaS customer journey in this era of the complete overhaul of the digital world. What is SaaS customer journey? You can improve every facet of your SaaS business with an accurate mapping of the customer journey. Naturally, though, it is never sufficient.

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

CustomerSuccessBox

OCTOBER 21, 2021

Customer Success has become a must for every SaaS business with the advent of the subscription economy. For so many years, SaaS has focused so strongly on the acquisition that they have been blind to other aspects of the customer journey. The subscription model has become the majority in the B2B SaaS industry.

Payments 52

Payments Customer Success SaaS Payments Revenue 52

Chart Mogul

OCTOBER 3, 2019

The customer acquisition cost can help you create, measure, and improve a business model that will put your business on the path to profitability. This is where the value of subscription metrics comes to the fore — and specifically the customer acquisition cost (CAC) and the customer lifetime value (LTV). Marketing? .

Acquisition 91

Acquisition Underperforming Technical Team Startup Customer Lifetime Value 91

ProfitWell

MAY 21, 2020

We've been working around the clock to develop an index displaying MRR and growth trends across SaaS companies. And we'll be sharing with you an overall subscription index, from companies on Profitwell, that will be updated weekly. Click below to get the complete ProfitWell Index for B2B or DTC. 3 ways to boost retention.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

SaaStr

DECEMBER 27, 2020

If New Relic had even 120% NRR, it’s growth rate with the exact same rate of new customer acquisition would be 137% instead. Done right, this sort of anti-SaaS pricing model can lead to significantly more revenue. In New Relic’s case, moving from subscription to consumption based usage has increased net revenue 15%.

Scale 304

Scale Outsourced Development SMB Cloud 304

OPEXEngine

OCTOBER 10, 2019

The Subscription Show is coming to Boston in a few weeks at the World Trade Center. I’m thrilled to be speaking there about SaaS Metrics and Benchmarks. The show is 100% focused on subscription models, operations, pricing, marketing and subscription-centric technologies, and organized by Subscription Insider.

Payment Features 40

Payment Features Subscription Payment Services Benchmarks 40

Totango

APRIL 30, 2021

Comparing the cost of customer retention versus customer acquisition underscores why retaining clients is so important. Calculating the Cost of Customer Acquisition. To calculate your average CAC, total up all the marketing and sales costs that go into your acquisition efforts for a given period. The result is your average CAC.

Acquisition 63

Acquisition Retention Social Media Advertising 63

ProfitWell

APRIL 2, 2020

If you take a moment to think about it, can you confidently tell somebody how many subscription services you're a member of? Even if you can list off every subscription service you're a die-hard fan of, you may eventually find yourself feeling dissatisfied on a mission to sign up for even more subscriptions.

Subscription 67

Subscription Payment Features Customer Lifetime Value Payment Services 67

User Pilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? We will cover what they are, why you need them, and how to create one for your SaaS business using real examples. We will cover what they are, why you need them, and how to create one for your SaaS business using real examples. Let’s get started!

Strategy 85

Strategy Marketing SaaS Customer Lifetime Value 85

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Table of Contents.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

Chaotic Flow

MARCH 25, 2014

My first serious lesson in the criticality of SaaS metrics was about six years ago when I was unexpectedly stumped in a board of directors meeting. At the time, SaaS investors and executives were still getting their heads around the SaaS recurring revenue business model, so there were very few resources to turn to for support.

Metrics 156

Metrics Business SaaS Scale 156

User Pilot

MARCH 14, 2023

How do you boost your freemium conversion rate and accelerate your SaaS growth? TL;DR Freemium is a customer acquisition strategy that gives users access to basic functionality without paying while hiding the more advanced features behind the paywall. A SaaS conversion rate normally ranges between 1% and 10%.

SaaS 95

SaaS Onboarding Benchmarks B2B 95

Chart Mogul

OCTOBER 3, 2019

The customer acquisition cost can help you create, measure, and improve a business model that will put your business on the path to profitability. This is where the value of subscription metrics comes to the fore — and specifically the customer acquisition cost (CAC) and the customer lifetime value (LTV).

Acquisition 52

Acquisition Startup Underperforming Technical Team Customer Lifetime Value 52

OPEXEngine

JANUARY 14, 2020

The typical SaaS company grows faster, loses more money, and has a higher valuations than product sale companies. Public SaaS Companies. -8%. High-growth SaaS companies are often unprofitable. However, many unprofitable SaaS companies are cash flow positive because of the upfront SaaS payments by B2B clients.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

FastSpring

APRIL 16, 2019

The best thing about a subscription program is the reliable revenue it generates. Your subscription churn rate is the number of subscribers you lose over a given period. the subscriber elects to cancel their subscription) or involuntary (e.g. But do you have the time to individually email and/or call each failed payment?

Payment Methods 66

Payment Methods Churn Subscription Payment Features 66

Frontegg

MARCH 17, 2022

Product-Led Growth (PLG) is becoming the default strategy in modern SaaS organizations due to the plethora of operational, financial, and technical benefits it brings to the table. If you are working in a SaaS setting, chances are you have used applications like Slack, Zendesk, Zoom, Calendly, Dropbox, Figma, and Evernote extensively.

Scale 105

Scale Technical Review Underperforming Technical Team Sales 105

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself.

Scale 130

Scale Sales Payment Methods Merchant Services 130

InsightSquared

MAY 7, 2019

Sales is the engine driving SaaS company value. And sales expense is typically the largest expense item on a growth SaaS company’s income statement. Typical SaaS Sales Metrics. These processes are important to track accurately and benchmark to achieve the SaaS performance expected in the market.

Scale 102

Scale Sales Hiring Metrics Sales 102

User Pilot

JULY 13, 2023

Growth is the lifeblood of any company, and it is paramount for any SaaS company. The important metrics you should use to measure the growth of a company are: Customer acquisition cost (CAC) assesses the average cost to acquire new customers and evaluates the efficiency of sales and marketing efforts.

Metrics 91

Metrics Customer Lifetime Value Benchmarks Churn 91

Aysling

NOVEMBER 11, 2020

Now, Aysling does have snippets of both of those features, it can manage your project accounting , invoicing, billing, etc.; With that being said, Aysling itself manages its business, B2B SaaS subscriptions , and custom development projects with its dedicated QuickBooks Online integration; which needless to say, works flawlessly.

Outsourced Development 56

Outsourced Development Payments Payment Solutions Payment Features 56

Casey Accidental

NOVEMBER 13, 2019

Founders have started reaching out asking for help converting their SAAS or SAAS-like business into a marketplace. Many of the terms we use to define businesses today are features of the business rather than an encompassing definition, like the words SAAS or platform, which makes them not very useful. 1 Saturated Growth in SAAS.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

CustomerSuccessBox

JUNE 20, 2022

Now that you’ve chosen to read this article, I suppose you are already aware of the weightage that the Customer Success function holds for your SaaS business. Under all the fancy showbiz lies the fact that running a SaaS business is very challenging. Benefits of having a Customer Success Software for your SaaS business-.

Artificial Intelligence 52

Artificial Intelligence Customer Success Software Payment Features 52

Chaotic Flow

JANUARY 15, 2013

Since publishing the original SaaS metics blog series and subsequent SaaS Metrics Guide to SaaS Financial Performance , I’ve received numerous inquiries on various details and hidden gotchas in SaaS metrics implementation. SaaS Metrics FAQ #4 | What is MRR Churn? SaaS MRR Churn Rate. =. ?MRR

Churn 142

Churn Metrics SaaS B2C 142

Valuize Consulting

FEBRUARY 3, 2022

With all new and 80% of historical software vendors now operating on subscription-based business model (Gartner, 2018 ), the adoption of subscription and consumption revenue models has achieved dominance. It’s unfortunately at times overlooked, but increasingly becoming one of the most core KPIs for any SaaS company.”.

Retention 52

Retention Metrics B2B Customer Success 52

The Angel VC

FEBRUARY 22, 2015

That's why I think that SaaS companies should work very hard to get MRR churn down, as close to zero as possible, or even better achieve negative MRR churn. If you're a SaaS metrics pro you can skip the next two paragraphs. For more details on these and other SaaS metrics, check out ChartMogul's SaaS Metrics Cheat Sheet.

Churn 161

Churn Startup SaaS Software Review 161

Chart Mogul

APRIL 27, 2023

After years of using generic CRMs that are ill-suited for our product-led B2B SaaS model, we’re using ChartMogul CRM, the only CRM tailor-made for SaaS sales teams like us. Most CRMs just aren’t great at handling recurring revenue. All the data would be in one place. We’re now two months into using ChartMogul CRM.

Scale 52

Scale Forecasting PayPal Subscription 52

CustomerSuccessBox

APRIL 29, 2022

* ABS corp , a B2B SaaS firm acquired as many customers as it wanted. Plan the best SaaS Retention strategies that ensure customers stay with you for long. SaaS retention strategies that work help you turn hard-won consumers into long-term customers, and long-term customers into powerful advocates!

Retention 52

Retention Strategy Business SaaS 52