SaaStr

JUNE 29, 2023

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. SaaS Market Snapshot In Q1 of 2023, Vendr gathered data on SaaS Spending and yielded some pretty interesting results. So, what’s driving these purchasing trends? weakest link.

VP of Engineering 238

VP of Engineering Trends Cybersecurity Sales Hiring 238

SaaStr

MAY 16, 2024

“walled gardens” The practical realities vs. the hype around AI As everyone here at SaaStr knows, Jason sold his first company, Echosign, for $400M. Wade Foster, founder and CEO of Zapier, runs a category-creating brand that makes all your tech work together seamlessly – no coding required. 2023 was the year of layoffs.

Sales Recruiting 232

Sales Recruiting AI Search B2B Sales Hiring 232

SaaStr

DECEMBER 14, 2023

2024 may not be great, but for folks who are leaders in their categories, everyone likely will point to some quarter in 2023 as the low point. There is an “AI Innovation Pause” in B2B SaaS AI overall is one of the greatest forces of nature we’ve seen in technology and software.

Scale 251

Scale SaaS AI Innovation 251

Buffer Resources

JANUARY 11, 2024

Like many small business owners, I spent a lot of time in 2023 considering how I wanted to integrate artificial intelligence into my content agency, iHartContent. At first, my instinct was to join “Team No AI” and to ignore it altogether.   Over time, I realized that the answer is no: AI isn’t a threat to me.

AI 98

AI ChatGPT Business Artificial Intelligence 98

Buffer Resources

FEBRUARY 20, 2023

Buffer’s AI Assistant. 0:00 / 1× Buffer's AI Assistant Here’s the catch though. To get the most out of AI, you need to provide the right inputs. This means taking the time to understand what information the AI system needs and how it processes that information. What makes a good AI prompt?

AI 117

AI Social Media ChatGPT Trends 117

SaaStr

JUNE 24, 2023

AI has driven a number of rapid unicorns, and at SaaStr Europa 2023, Iconiq Growth noted that while they did 0 brand new growth investments in 2022, they’d already done 5 in the first half of 2023. So the markets are still down and multiples are still low, but growth rates in SaaS and Cloud are slowly creeping back.

Cloud 214

Cloud AI Acquisition Branding 214

Buffer Resources

OCTOBER 2, 2023

Meta + Facebook This was a particularly update-heavy week for Meta & Associates, as they held their Meta Connect 2023 conference and unveiled several updates aimed at enhancing user engagement and streamlining content sharing. Get the need-to-know highlights from the social media industry that happened the week of September 25-28.

Social Media 103

Social Media AI Search AI ChatGPT 103

Neil Patel

DECEMBER 13, 2022

11% said they would maintain their SEO budget going into 2023. And 9% said they are decreasing their content creation budget due to AI tools helping them create content more affordably. Speaking of AI tools… they are the talk of the town these days. A staggering 98% said they would invest in AI tools in 2023.

Marketing 144

Marketing AI Search Software Review Social Media 144

SaaStr

AUGUST 23, 2023

That convo here: A great new deep dive with @godardabel CEO @G2dotcom and me: – G2's original vision – Going multi-product – Selling with multiple sales teams – Demand gen spend in 2023 – Why G2 is going all-in on AI on multiple levels More on [link] soon but the latest here: pic.twitter.com/TTWgxdhra0 — Jason (..)

Pricing 198

Pricing B2B Scale SaaS 198

User Pilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. AI chatbots can help you save time and resources by automating customer engagement. Let’s start!

Trends 90

Trends Engagement Artificial Intelligence Machine Learning 90

Unbounce

JUNE 15, 2023

Artificial intelligence (AI) has revolutionized the way we live. From virtual assistants to self-driving cars, AI-powered technology is transforming us into a more efficient species by automating mundane tasks, providing personalized recommendations, and helping us make informed decisions. AI is coming to search. GPT’ to you.”).

Artificial Intelligence 98

Artificial Intelligence AI Search AI ChatGPT 98

Unbounce

JULY 5, 2023

The answer: AI, baby. Specifically, AI analytics. And that’s the point: AI’s ability to process so much data at incredible speeds makes a lot of today’s digital experiences possible. The more AI observes, the more it learns and improves. We’re gonna explain the who, what, when, where, and why of AI analytics in marketing.

Artificial Intelligence 98

Artificial Intelligence AI Search AI Machine Learning 98

Sales Hacker

SEPTEMBER 2, 2023

Share Alright, AI continues to be the biggest talking point of 2023 ( are we sick of talking about it yet? ) – with every SaaS company on the face of the earth looking to experiment with some kind of AI integration into their software; It’s become quite apparent that less is more in today’s world.

AI 80

AI Revenue Scale ChatGPT 80

Buffer Resources

JULY 31, 2023

If you’ve ever checked your work with Grammarly or recorded a meeting with Otter, you’ve used AI. However, more people are paying attention to the AI tools that make up their kits and how they use them. Thanks to the speedy advances in AI technology (ChatGPT anyone?), creating content’s easier than ever.

AI 87

AI Technical Review ChatGPT Artificial Intelligence 87

SaaSHolic

MAY 5, 2023

The article highlights the potential for Latin American startups to utilize AI to improve efficiency, generate global innovation and economy, and expand internationally. Companies should avoid redundancy in their tech stack, consider AI adoption, and recognize the potential for Latin American founders to compete globally in the tech industry.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Neil Patel

FEBRUARY 3, 2023

Once customer meets brand, it’s like connecting with an old friend on Facebook. Let’s see what search has in store for us in 2023 by sifting through what’s changed and where we’re headed. Other than the increased use of voice search, we’re now seeing the integration of artificial intelligence (AI) into search algorithms.

AI Search 144

AI Search Trends Artificial Intelligence AI 144

User Pilot

MAY 31, 2023

By leveraging AI-powered solutions, SaaS companies can unlock a myriad of opportunities to enhance customer satisfaction, engagement , and overall user experience. In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience.

Artificial Intelligence 73

Artificial Intelligence AI Machine Learning SaaS 73

User Pilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs). Why are AI and automation important?

AI 87

AI Customer Success ChatGPT Management 87

Buffer Resources

FEBRUARY 8, 2024

2023 was a big year for LinkedIn and its top creators. Similarly, many top creators on the platform have taken the time to reflect on their growth in 2023 and create new strategies for 2024. Its top creators have found new ways to blend professional networking and creative expression, leading to a new era for influencers and brands. 

Social Media 111

Social Media AI ChatGPT Engagement 111

User Pilot

JULY 31, 2023

Tidio shines as the best option for customer communication through AI-powered chat widgets long after your agents have gone home. Zoho Desk proves to be the best option for tracking different customer interactions and requests , featuring multichannel support and AI-powered automation. Limited customization.

Social Media 76

Social Media SaaS Marketplace as a Service Communication 76

Buffer Resources

JANUARY 11, 2024

Like many small business owners, I spent a lot of time in 2023 considering how I wanted to integrate artificial intelligence into my content agency, iHartContent. At first, my instinct was to join “Team No AI” and to ignore it altogether.   Over time, I realized that the answer is no: AI isn’t a threat to me.

AI 40

AI ChatGPT Business Artificial Intelligence 40

User Pilot

JULY 24, 2023

TypeGenie is an AI-powered writing assistant that autocompletes repetitive content in customer service responses. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace. It uses proprietary AI models, which enables teams to reduce the number of support tickets with unique human-like responses.

Marketplace as a Service 72

Marketplace as a Service AI Search Social Media SaaS 72

ChurnZero

APRIL 7, 2023

Artificial intelligence (AI) tells a story about technology’s evolution—productivity, innovation, and the relentless push forward. To unpack the potential impact of generative AI tools, it’s important to start from the very beginning: what is AI? Here’s a snapshot overview of three common types of AI and their development.

Artificial Intelligence 52

Artificial Intelligence ChatGPT AI Generative AI 52

Buffer Resources

OCTOBER 18, 2023

Now the social network lets you do everything from broadcasting to your followers to creating your own stickers with AI , with a host of new features only hitting the Meta-owned app in the last few months. Broadcast Channels, which hit apps in February 2023, offer you a chance to send mass updates to followers who have opted in.

AI Search 136

AI Search Social Media AI Subscription 136

Andreessen Horowitz

DECEMBER 22, 2023

This is a priority not just for athletes and entertainers, but artists and creators of all kinds as they produce work, build direct relationships with fans, and grow their brands and businesses. Embrace AI’s Potential for Creativity & Growth, for Everyone AI is on everyone’s mind!

Leadership 52

Leadership Entertainment Venture Capital AI 52

Sales Hacker

DECEMBER 29, 2023

What better way to cap off the year 2023 than with some. I think that it’s great that we’ve gotten so data-driven, but I do think that while there is a big science part of it, there’s also a lot of art to it” ( Dave Gerhardt – former Chief Brand Officer at Drift, current Founder and CEO of Exit Five).

Scale 71

Scale Sales Hiring AI Generative AI 71

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. 60% of consumers say they’ve purchased from a particular brand solely based on its services. Answer FAQs with self-service resource centers.

SaaS Payments 89

SaaS Payments Trends Payment Solutions Payment Methods 89

Buffer Resources

JANUARY 18, 2024

  While actively hunting for my new role in early 2023, I took advantage of the free trial of LinkedIn Premium, then extended it for another few months. I’ve noticed an uptick in banner ads promising everything from AI assistance to increased profile views — and I was curious to put it to the test. 

Technical Review 114

Technical Review Systems Review Sales Recruiting AI Search 114

Sales Hacker

JANUARY 27, 2024

It’s an art that requires meticulous ideation, consistent editing, and a deep understanding of your brand’s identity. Read more about Google Chrome’s 3 AI features here. In 2023, Max acquired the company he once founded, SalesHacker, bringing it under the GTMfund umbrella and rebranding it as GTMnow.

Technical Review 90

Technical Review Venture Capital Generative AI Social Media 90

Sales Hacker

DECEMBER 15, 2023

It also allows brands to align themselves with other players in their industry, boosting recognition and awareness within their target audience.” JK Sparks and the AudiencePlus team regularly collaborate on events and content with other brands. By sharing success, failures and learnings, they can help move the industry forward.

Marketing 92

Marketing B2B Branding AI 92

Buffer Resources

JANUARY 22, 2024

  As we dive into this new era fueled by changing consumer behavior, the influence of AI, and the shifting of how platforms function, certain key trends emerge, painting a picture of a different digital world. But something about 2024 makes me think it stands poised to redefine the social media landscape and the creator economy. 

Social Media 128

Social Media Entertainment Trends Branding 128

Buffer Resources

JANUARY 22, 2024

  As we dive into this new era fueled by changing consumer behavior, the influence of AI, and the shifting of how platforms function, certain key trends emerge, painting a picture of a different digital world. But something about 2024 makes me think it stands poised to redefine the social media landscape and the creator economy. 

Social Media 121

Social Media Entertainment Trends Branding 121

Stax

MAY 30, 2024

For example, you can leverage Artificial Intelligence (AI), machine learning algorithms, and predictive analytics to improve decision-making, efficiency, and user experience for both service providers and customers. One of the main benefits of AI in FSM is its ability to compile and analyze substantial amounts of data accurately and quickly.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Unbounce

JANUARY 13, 2022

Safari and Firefox already do so—and Google plans to follow by 2023. Businesses are beginning to leverage AI copywriter tools to save time and pump out more content. You’ve probably heard of AI-powered copywriting—maybe even considered trying it out yourself—but have some hesitations. ( AI is your ticket to competing in 2022.

Marketing 144

Marketing AI Machine Learning Artificial Intelligence 144

Buffer Resources

MARCH 14, 2024

When you think of “brands on Instagram,” you might picture fun, direct-to-consumer companies that make workout clothes or tinned fish.   The brands on this list prove that Instagram doesn’t have to be an afterthought but can be a major driver of a marketing strategy.

B2B 115

B2B Social Media Entertainment Trends 115

Sales Hacker

MARCH 1, 2024

This allows brands to be more intentional about messaging to make sure it aligns with their product and company values, and provides real value to an audience. Because they’ve already established their brand, audience, and distribution , launching a product to their supporters garners immediate sales.

VP of Engineering 72

VP of Engineering Scale SaaS AI Search 72

ChurnZero

JANUARY 4, 2024

Statistics show that customers, more than first-time buyers, are more willing to buy new products and more of them because they already have a trusted relationship with your brand.” “After the challenging job market we saw in 2023, 2024 will be very different,” Swati says. This all begins in 2024.”

Customer Success 52

Customer Success Trends Sales Hiring Artificial Intelligence 52