SaaStr

JANUARY 2, 2024

You don’t want conflict with the sales team. How do you leverage that offer to develop relationships with partners? This is where they started, but startups weren’t adopting the product as much with a discount, and there was a lot of conflict with the sales team. During SaaStr Annual, Zendesk Sr.

Startup 176

Startup Scale Underperforming Technical Team AWS 176

Buffer Resources

OCTOBER 24, 2023

But, during my day job, I noticed that quality content (blogs and web copy readers would actually engage with) was missing from most service offerings.  After all, most leads consume three to four pieces of content from a vendor before engaging with their sales team.  This felt like a missed opportunity. Sometimes, a lot. 

Outsourcing Services 117

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 117

Sales Hacker

NOVEMBER 26, 2019

Sales Hacker Success Summit: Level Up for 2020. In this session, she’s going to share 2 of the skill sets you need to thrive as a modern seller and give you strategies to implement them in yourself and your team. If you plan to sell in 2020 and beyond — and that should be all of us — then you’ll want to see this.

Sales 105

Sales Underperforming Technical Team B2B Technical Review 105

Sales Hacker

MARCH 2, 2020

Here they are… The 97 Best Sales Books in 2020. Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Sales Models and Fundamentals. Top of Mind.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

JUNE 29, 2021

This episode is an excerpt of Allen’s session at SaaStr @ Home 2020. Announcer: Up today, the secrets of market timing, how to develop the right idea at the right time with Allen Gannett, author of The Creative Curve. Those are bad answers, and while you do that, I’m going to have a sip of water. These are bad ideas.

Underperforming Technical Team 202

Underperforming Technical Team Development Marketing Trends 202

TriTuns

JANUARY 21, 2020

Do you want to boldly grow your SaaS company in 2020 – and beyond? This is very bad news for SaaS vendors. They are embracing a customer success mindset, investing in building customer success teams, and slowly trying to align their organizations around delivering customer outcomes, not just software.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

SaaStr

SEPTEMBER 27, 2023

Christoph Janz, General Partner of Point Nine Capital, shares what it takes to raise capital in SaaS, overall investment activity in 2023, and how to develop a convincing AI strategy. So, what happened is most of the craziness from 2020 and 2021 has been erased, yet we’re not back to the nuclear winter of fundraising in 2008.

AI 188

AI Underperforming Technical Team Cloud Strategy 188

The SaaS Garage

MARCH 12, 2020

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. take such words with caution “Don’t panic, stay calm and watch the development.” 11 and Neuer Markt aera. Dos and pot. Don’ts.

Underperforming Technical Team 52

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 52

Neil Patel

SEPTEMBER 24, 2020

Our team at Neil Patel Digital has reviewed the five best Facebook ad agencies to help you master advertising on the platform. Additionally, our team of experts – top-level and in-house marketing managers – are well-versed in what clicks and what doesn’t on a social media platform like Facebook. We don’t claim this, Inc.

Outsourcing Services 99

Outsourcing Services Social Media Scale Technical Review 99

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Harry Stebbings: Welcome to the very first SaaStr podcast of 2020. Where you can also suggest future guests for the show, but to our first guest of 2020, and I’m thrilled to welcome Bob Moore.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SaaStr

NOVEMBER 25, 2020

Do you have two sales teams? Who gets what part of the long-term development budget? And most importantly, multiple products can be very distracting at the management team level. The last thing you want the team doing is chasing a shiny penny, when what really matters is hitting the plan for the quarter.

Underperforming Technical Team 349

Underperforming Technical Team Cloud Revenue Acquisition 349

SaaStr

FEBRUARY 4, 2020

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. Join us at SaaStr Annual 2020. Who was the highest engaged teams? They have impact.

Scale 172

Scale Underperforming Technical Team Scaling Leadership 172

SaaStr

JULY 15, 2022

It’s pretty good, someone did a Tweet storm the other day on Zeb from ClickUp’s presentation at SaaStr Annual 2020. You could watch it on YouTube or search on SaaStr on the blog about how ClickUp leveraged it. So a bit of a rambling answer, but I’ve never seen great, even just a great blog, done once a week, not work.

Scale 227

Scale Outsourcing Services Sales Hiring VP of Engineering 227

Neil Patel

SEPTEMBER 10, 2019

Now imagine someone injures themselves after taking your advice… well, that would be bad. But as your content changes, and with things like WordPress blogs where you are constantly getting comments and going through page changes, not all of your content is served up through a CDN. I blogged about this in the past, but less than.17%

Strategy 111

Strategy Underperforming Technical Team Engineering Technology 111

TriTuns

JANUARY 21, 2020

Do you want to boldly grow your SaaS company in 2020 – and beyond? This is very bad news for SaaS vendors. They are embracing a customer success mindset, investing in building customer success teams, and slowly trying to align their organizations around delivering customer outcomes, not just software.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

SaaStr

DECEMBER 1, 2023

Read the Ultimate Guide to Hiring a Great VP of Sales ebook or What Makes a Great VP of Sales and How to Hire One blog post. But for a non-sales or marketing product, a tech or development product, or products that are more complicated than the last sale are likely to implode because they can’t learn it on the fly. There’s no way.

Sales Hiring 145

Sales Hiring Sales Recruiting Sales Interviewing 145

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

SaaStr

NOVEMBER 26, 2019

sales team. Join us at SaaStr Annual 2020. I did all sorts of things there from sales, to project management, to running the engineering team, hiring. This is where I got my chops in growing and scaling enterprise sales teams. We have team selling here that extends beyond the sales team. Good afternoon.

Scale 212

Scale Sales Hiring Underperforming Technical Team Sales 212

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. It’s a timely conversation for us, coming hot on the heels of the release of our book Intercom on Sales last month and Steli’s own book The 2020 Startup Sales Playbook this week. to Close.com.

Sales Hiring 184

Sales Hiring Scale Underperforming Technical Team Sales 184

Neil Patel

APRIL 3, 2023

In fact, this has been known since Google’s announcement in 2011 , and their reiteration of this as a ranking factor in 2020. We’ll also share relevant data we’ve collected on refreshing content from our very own blog, as well as 14 benefits you may receive as a result of updating your old content. When it begins to underperform.

Underperforming Technical Team 145

Underperforming Technical Team Engineering Social Media Software Review 145

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Technical Review Systems Review Underperforming Technical Team 178

SaaStr

AUGUST 8, 2019

Join us at SaaStr Europa 2020. Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices.

Sales Recruiting 106

Sales Recruiting SMB Scale Sales Hiring 106

Sales Hacker

SEPTEMBER 4, 2020

Only 48% of SDRs consistently reach their targets according to TOPO’s 2019 Sales Development Benchmark Report, 48%… that’s it. So why is quota attainment so bad for so many SDRs? These two channels have been used for decades, but that means prospects have developed strategies to avoid being disturbed by pushy salespeople.

Underperforming Technical Team 111

Underperforming Technical Team Communication Development Benchmarks 111

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. Join us at SaaStr Annual 2020. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. Want to see more content like this?

Sales Recruiting 125

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 125

SaaStr

AUGUST 8, 2019

Join us at SaaStr Europa 2020. Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices.

Sales Recruiting 106

Sales Recruiting SMB Scale Sales Hiring 106

User Pilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. Some industries like SaaS will have an average NPS of 30.

Underperforming Technical Team 63

Underperforming Technical Team Benchmarks Onboarding SaaS 63

Unbounce

JUNE 24, 2020

At Unbounce, we not only believe that applied AI is the future of marketing , we also think marketers tuned in to what’s happening now stand to benefit in a big way in 2020 and beyond. According to them, AGI “controls itself autonomously, with its own thoughts, worries, feelings, strengths, weaknesses, and predispositions.”

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Neil Patel

NOVEMBER 26, 2020

billion in 2020 to $388 billion in 2025. The first step in developing a luxury marketing strategy is to understand your audience. If several different groups of people buy your products, you’ll need to develop a buyer persona for each of them. Develop Your Digital Luxury Marketing Strategy. Luxury Marketing Trends.

Strategy 145

Strategy Marketing Social Media Underperforming Technical Team 145

Baremetrics

JULY 23, 2020

This can be seen in the growing popularity email (newsletters are hot in 2020). Launched Friendly Analytics on Product Hunt On March 18, 2020 Friendly Analytics launched on ProductHunt – only 26 days after registering the domain Friendly.is. In this blog post on Indie Hackers , Danny Postma describes how to do it better.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

Neil Patel

FEBRUARY 18, 2020

The developers that I had at that time estimated that I could do this for $30,000 to $45,000 a month. My back-end development bill from Tryolabs was $47,885 for January. And of course, my front-end developers as well as my dev-ops team Netlabs, which ran me $22,700. Don’t feel bad for me. Content ideas.

Artificial Intelligence 145

Artificial Intelligence Underperforming Technical Team Systems Review Machine Learning 145

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Kellblog

FEBRUARY 2, 2023

Management teams should prepare themselves for activist investors and adapt their financial profile to keep valuations high. Those business-oriented CS teams who thought customer advocacy meant generating customers who advocate for the company will continue to thrive. Siloed ops led to QBRs that resembled tag-team cagefights.

Software Review 118

Software Review Development Team Review Underperforming Technical Team Scale 118

SaaStr

SEPTEMBER 12, 2019

Join us at SaaStr Europa 2020. At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. I have a team of people who work on numbers. They have a customer success team.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

Neil Patel

JUNE 22, 2021

That’s a lesson for you when developing a sound content marketing strategy: when creating more landing pages, think strategically about keywords and build your content around the right ones. Segmentation is crucial for one simple reason: some of your blog readers aren’t buyers, but others are. Not too bad! Results are relative.

Content Marketing 145

Content Marketing Marketing Social Media Underperforming Technical Team 145

ChurnZero

AUGUST 11, 2020

This is a guest blog post by Anita Toth, Chief Churn Crusher. . The second quarter of 2020 was chaotic. Customer Success teams are in a unique position to listen to their customers’ challenges. According to Will, this specific type of role playing helped CSMs develop stronger and deeper relationships with their customers.

Retention 97

Retention Strategy Underperforming Technical Team Software Review 97

BetterCloud

MARCH 11, 2021

DevOps is a practice that combines software and IT operations to shorten the development cycle and deliver high-quality software. Statista predicts that the worldwide SaaS market size will reach $138 billion by 2022, a significant increase over the $101 billion market size it estimated in 2020. So the calculus here isn’t too difficult.

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Software Review Engineering 52

BetterCloud

AUGUST 25, 2022

And in both of those jobs, my teams were responsible for understanding how to attract top talent—and more importantly, how to retain your best employees. I assumed I’d never write about employee retention again, given all the incredible technology we have to discuss on this blog. But why does it matter so much? Let’s take a look.

Onboarding 52

Onboarding Retention Underperforming Technical Team Software Engineering 52