SaaStr

SEPTEMBER 27, 2023

Christoph Janz, General Partner of Point Nine Capital, shares what it takes to raise capital in SaaS, overall investment activity in 2023, and how to develop a convincing AI strategy. The good news is that we’re still at the 2019 levels. It’s not much worse than 2019, and it wasn’t that bad then. that’s pretty good.

AI 194

AI Underperforming Technical Team Cloud Strategy 194

SaaStr

FEBRUARY 4, 2020

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. Gusto now serves 100,000 small businesses. Who was the highest engaged teams?

Scale 179

Scale Underperforming Technical Team Scaling Leadership 179

ProfitWell

JANUARY 6, 2020

Our Recur 2019 conference is wrapped, but the journey toward uncovering subscription truth doesn't have to end. Your pricing is essential for your business because it's the exchange rate on the value you provide. Your pricing is essential for your business because it's the exchange rate on the value you provide. Conduct surveys.

Pricing 52

Pricing Underperforming Technical Team Scale Subscription 52

Intercom, Inc.

JULY 2, 2020

But obsessing over efficiency can mask what’s most important, and most rewarding, to support teams – actually helping customers. Support teams exist to solve customers’ problems, not to deflect them or find the fastest way to hit the “close” button. Listen to the full episode above or get Pam’s key takeaways below.

Outsourcing Services 253

Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? This podcast is an excerpt from Robert and Neeraj’s session at SaaStr Annual 2019.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

SaaStr

MAY 31, 2019

To date Parker has raised over $59m in funding from some of the best in the business including Mamoon @ Kleiner Perkins, Garry Tan @ Initialized, Justin Kan, SV Angel and Y Combinator, just to name a few. How can one prevent their customer support team from being a wall of protection for the product and eng team?

VP of Engineering 132

VP of Engineering Sales Hiring Scale Systems Review 132

The Marketing & Growth Hacking Publication

MARCH 3, 2019

Bad web design is a trend among B2B brands. But you might be wondering, Why are these sites SO bad? The following are some of the most common factors we see behind bad B2B websites. Get your priorities straight by creating a customer-centric team. You’re not alone. Let’s get to it. Don’t fall into this trap.

B2B 40

B2B Underperforming Technical Team Branding Sales Hiring 40

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. What are the clear differences between a good book and a bad book?

Sales Hiring 142

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 142

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. the stuff that Customer Success teams are really meant to do).

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

FastSpring

DECEMBER 11, 2018

What we really want to talk about are resolutions that will make your digital business better than it was last year. That means looking at past failures and victories to create a better marketing strategy for 2019. This is probably every business’s #1 goal every year. Grow Sales. Improve the Customer Experience.

Payment Methods 61

Payment Methods Business Underperforming Technical Team Social Media 61

SaaStr

AUGUST 9, 2019

To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. This podcast is an excerpt of Eyal and Megan’s session at SaaStr Annual 2019. Missed the session? The emergence of new A.I.

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. And we were like less than 10 million ARR and business was doing very well. And I met with Dev and I was telling him our business was doing very well and he asked me, “Why is it doing well?”

Sales Recruiting 249

Sales Recruiting Sales Hiring Scale VP of Engineering 249

Sales Hacker

MAY 8, 2019

A successful close is the end goal that every sales team guns for. But despite a focus on closing sales, it remains one of the biggest issues for teams. In fact, 36% of sales teams regard it as the most challenging part of the sales process, and 28% say it’s their top priority. Giving your sales team highly qualified leads.

Underperforming Technical Team 110

Underperforming Technical Team Sales SaaS Forecasting 110

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. This has created large amounts of data for running teams. . Those risks can be fatal: Mark has found a 75% failure rate for both Series A and Series C startups (as he presented during his 2019 SaaStr talk.).

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

SaaStr

OCTOBER 31, 2019

Bessemer Venture Partners’ Alex Ferrara takes a look at trends and predictions for the cloud industry in 2019. Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Want to see more content like this? Join us at SaaStr Annual 2020.

Cloud 100

Cloud Scale AWS Machine Learning 100

ProfitWell

MARCH 12, 2020

To tap into the market, companies need to gain an edge over their competitors in all aspects of their business. Fortunately, for any pain point you can think of, someone has carefully crafted a best-in-class subscription business tool to solve the problem. 10 of the best subscription business tools for SaaS products.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

InsightSquared

MARCH 8, 2021

I came to InsightSquared by way of Olono, which was acquired in 2019. I recently joined InsightSquared in Q4 2020 after 4 years of consulting independently for small and medium sized businesses; I focused mainly on operational efficiency and maximizing profit. . Today, I direct Field Enablement for the sales organization.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

OpenView Labs

MARCH 29, 2019

Or haven’t permeated those ranks: One sales rep told me if I wanted to hear a really good version of the pitch, it was too bad because his CEO, who would be back shortly, was really good at that. Business Developer, Cleverbridge. Clients include teams backed by Andreessen Horowitz, KPCB, GV, and other top venture firms.

Sales Recruiting 65

Sales Recruiting Underperforming Technical Team Subscription Payment Features 65

OpenView Labs

SEPTEMBER 17, 2019

Lack of segmentation leads to weak product-market fit. This, in turn, signals potential churn, difficulties getting new sales reps productive, below-average win rates, weak pricing power and never-ending product roadmap discussions. Only 33% of respondents said that product led growth is fundamental to their business.

Benchmarks 41

Benchmarks Underperforming Technical Team Scale SaaS 41

Navint

MAY 21, 2019

Recurring Revenue Conference presented by Sutton Capital Partners marked its fifth year on May 1, 2019, in beautiful Marina del Rey, California. The theme of retention expanded this year to include discussions on scaling and operating recurring revenue businesses. Here are five of our favorite insights from the day.

Scale 45

Scale Revenue Underperforming Technical Team Business Model 45

Valuize Consulting

NOVEMBER 3, 2021

Your Employee Experience Determines Your Business’ Success. A recent Towers Watson study revealed that businesses with a strong employee experience sustained a 4% bump in revenue while those with a poor experience saw revenue fall by 1%. Ready to drive better business outcomes? Exceptional EX Drives Exceptional CX.

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

Sales Hacker

FEBRUARY 1, 2021

Guided selling with Revenue Grid allows you to guide reps step-by-step through every deal, reducing guesswork and increasing consistency so your teams have the best odds with every opportunity in the pipeline. See how you can put your sales teams in the best position to win now at revenuegrid.com/saleshacker. Head to outreach.io/saleshacker.

Underperforming Technical Team 68

Underperforming Technical Team Scale Sales Hiring Systems Review 68

OpenView Labs

FEBRUARY 3, 2022

As part of our last three annual finance and operating benchmarks surveys, we’ve asked nearly 2,000 startup founders and leaders of B2B SaaS businesses this simple question: “What’s keeping you up at night?”. Simply having a good business and vision isn’t enough to win over candidates. This data point isn’t like our typical benchmarks.

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

Sales Hacker

NOVEMBER 17, 2020

COVID-19 has put many businesses in the tough position of choosing what to cut rather than where to invest. But businesses are still looking for products and services that can help them adapt quickly and become more resilient, as well as plan for a post-pandemic future. But it didn’t happen overnight. Here’s how we did it.

Engagement 97

Engagement Underperforming Technical Team Machine Learning Artificial Intelligence 97

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It How are we going to do this? How are we going to do that?

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Sales Hacker

SEPTEMBER 10, 2018

Good sales leaders are always on the hunt to bring in new talent that can help a business grow. A sales team compensated entirely on revenue shouldn’t have a leader whose compensation depends on something else. This also allowed us to adequately use data to defend the quota targets that we set for the team.

Sales Hiring 82

Sales Hiring Compensation Sales Payments 82

SaaSOptics

FEBRUARY 13, 2022

Based on a 2019 survey, Gartner forecasts that eighty-four percent of new software will be delivered as SaaS , and this percentage is expected to increase as existing providers transition to a subscription-based model. So, what is SaaS accounting, and how will it affect your business? And this trend will continue. The result?

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

Chart Mogul

OCTOBER 3, 2019

The customer acquisition cost can help you create, measure, and improve a business model that will put your business on the path to profitability. You’re starting a new business. How about your business model ? CAC can be calculated as a number that reflects the average customer your business attracts. Marketing?

Acquisition 91

Acquisition Underperforming Technical Team Startup Customer Lifetime Value 91

OpenView Labs

SEPTEMBER 10, 2019

Any business owner who’s ever lost a high-performing employee will tell you it didn’t lead to great things for their organization. But, this doesn’t mean you should just accept employee turnover as a sunken cost to your business. KM allows team members to easily communicate with one another and transmit information accordingly.

Underperforming Technical Team 41

Underperforming Technical Team Management Onboarding Communication 41

Casey Accidental

MAY 18, 2020

This makes their approach to development much more like other software in that it can be more agile and less like producing a film or a piece of hardware. Like any change in the video game community, gamers notice, and a whole lexicon has been created based on these new abilities of game developers.

Underperforming Technical Team 52

Underperforming Technical Team Management Sales Hiring Scale 52

Casey Accidental

MAY 18, 2020

This makes their approach to development much more like other software in that it can be more agile and less like producing a film or a piece of hardware. Like any change in the video game community, gamers notice, and a whole lexicon has been created based on these new abilities of game developers.

Underperforming Technical Team 52

Underperforming Technical Team Management Sales Hiring Scale 52

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

SaaStr

JANUARY 28, 2020

If something bad happens, you’re going to have to cut your burn, probably. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. What do you do with that lightly toxic person on your team? I’ve spent three years deploying Gainsight. Aaron : No.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

Sales Hacker

AUGUST 4, 2020

Matt launched his business from his proverbial garage while his wife was pregnant with their first child. Years later, he’s got a thriving business that is not venture capital backed. He’s one of the small and medium-sized business owners of the world trying to build a huge business.

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

Unbounce

FEBRUARY 27, 2019

In 2019, more than half of all web pages will be loaded on smartphones. This means more prospects than ever before will connect to your business while on the go. Whether or not you have a crack team of web developers behind you, Unbounce helps you get your marketing campaign AMP-ready sooner. Then publish. Are You Ready?

Underperforming Technical Team 111

Underperforming Technical Team Mobile Web Development Web Developers 111

Sales Hacker

MARCH 15, 2022

In the 200th episode of the Sales Hacker Podcast, we have Asad Zaman , CEO of Sales Talent Agency (STA), where he rose through the ranks from AE to CEO, earning recognition as Toronto’s Young Professional of the Year (2019). Sales development school, marketing school, and more for your entire team. powered by Sounder.

Sales Hiring 93

Sales Hiring Underperforming Technical Team Acquisition Development 93