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Building Customer Centric Organizations – TSIA Keynote Recap from Customer Success Summit 2017

Totango

Now in the subscription economy, organizations write a small check (or none at all in a freemium model) for only what they are using. In the past when selling technology, organizations would sign on the dotted line and pay upfront. It’s finally time to monetize customer success, instead of unprofitably bundling it in other areas.

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Why Customer Success and customer education are your BFFs in uncertain times

ChurnZero

Since the dawn of business, this was the name of the game and why the venture capital space continues to soar. . Between 2017 and 2022, the venture capital & principal trading market in the US grew at an annualized rate of more than 11%. Fast-forward to today and that business model is no longer an option.

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Subscription Rockstars: How HubSpot Went From Zero to $500+ Million in Annual Revenue

Chargify

Welcome to the Subscription Rockstars series! We will analyze both their mistakes and their victories to draw lessons that you can apply to your business. And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth. Image source). Image source).

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Subscription60: Thursday, February 21st

ProfitWell

But before the sugar hits, let’s break down the latest in subscription and recurring revenue with your February 21st Subscription60. Subscriptions for Sustainability We're all about the products that enhance life on this planet, like Loop or Citymapper. Want to be on the cutting edge of subscription news? In headlines.

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Recur Now 8/28: WeWork, We IPO, We Cause Debate

ProfitWell

Today's Top Subscription News. Volvo announced on Monday it's expanding its controversial subscription program, Care By Volvo. Care by Volvo, launched in 2017, is a two-year subscription service where the use of a vehicle, insurance, and maintenance costs are bundled together in monthly payments.

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Becoming Indistractable

ProfitWell

Today, we see the publishing industry as a subscription stalwart. Your top subscription news. Subscription OG. In an article on Zuora ’s blog, our friends over there remind us why the publishing industry is such a fundamental part of the subscription operation. Subscription Sapien : Tien Tzuo. Scribd + $58 million.

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A Canoo for two

ProfitWell

Your top subscription news. The Athletic , a subscription-based digital sports media company, has officially raised $50 million in a Series D funding round led by Bedrock Capital, now apparently valued at $500 million after this new raise. Subscription content—alive and thriving. Do you like me? Or do you like like me?