Tom Tunguz

NOVEMBER 9, 2015

The chart above details the revenue growth of the business compared to the median of the 50+ publicly traded SaaS companies. It follows a beautiful geometric curve characteristic of Flywheel business models, where an efficient customer acquisition engine keeps building momentum and growing revenues exceptionally.

Benchmarks 118

Benchmarks Metrics Venture Capital SaaS 118

SaaSHolic

FEBRUARY 6, 2023

Gainsight Jim Eberlin started Gainsight in 2009, and the company found traction because of its excellent products, not least of all, its customer success solutions. Accelo Geoff McQueen founded Accelo in 2009. The combination and plan that you opt for depends entirely on your business model and the specific needs of your clientele.

Customer Success 52

Customer Success Software Subscription Payment Features 52

SaaStr

APRIL 24, 2020

As for John, prior to Domo he served as vice president for strategy and business operations for Adobe’s Digital Experience business, driving more than $3 billion in annual revenue. Then, we took the company public and did a secondary, and eventually, sold it in 2009, to Adobe for $1.8 billion in annual revenue.

Scale 218

Scale Leadership Strategy Technology 218

Tom Tunguz

OCTOBER 23, 2013

Intent is also the fuel for the Internet’s most successful business model, Google’s AdWords + Search. In 2009, Pinterest and Houzz started providing tools for users to collect, organize, present and share things. Intent to purchase is the engine of the consumer web.

Scale 100

Scale Advertising Innovation Business Model 100

SaaSHolic

DECEMBER 9, 2021

Jim Eberlin started Gainsight in 2009, and the company found traction because of its excellent products, not least of all, its customer success solutions. Geoff McQueen founded Accelo in 2009. The combination and plan that you opt for depends entirely on your business model and the specific needs of your clientele.

Customer Success 52

Customer Success Software Subscription Payment Features 52

Chargify

AUGUST 6, 2019

In 2009, the founders co-wrote a book called “Inbound Marketing: Get Found Using Google, Social Media and Blogs ” in which they included snippets of exclusive eBooks and offered the full content for free in exchange for an email address. 2009: 1,150 customers. 2009: 96 employees. 2009: Unknown. 2007: 48 customers.

Subscription 40

Subscription Payment Features Revenue Software Review 40

Intercom, Inc.

AUGUST 25, 2022

The algorithms and business models behind these platforms were being weaponized to produce and disseminate propaganda and conspiracy theories. ” At the same time, I saw Twitter and YouTube emerging, and I remember it was a protested election in Iran in 2009. And then, when 2016 happened, I realized, “Holy s**t!

Social Media 208

Social Media Scale Machine Learning Artificial Intelligence 208

Frontegg

MAY 27, 2021

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. Founded: 2009 Known customers: Amazon, Slack, Zoom, Lyft, Google, Shopify, Salesforce Price starts at: 2.9% + 30 Cents. #6 6 ChargeBee. Best For: Subscription Management, Billing.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

SaaStr

JULY 10, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front row seat at some of these turnarounds at iconic brands like Evernote, and more recently on the board at Gap, which is undergoing its own transformation. So we spent a lot of time there.

Scale 189

Scale Sales Hiring Pricing Sales Recruiting 189

OpenView Labs

MAY 20, 2021

Be it revolutionizing business models, helping patients live better lives, to empowering both customers and employees to advance their confidence, the firms were able to scale up Maslow’s hierarchy of needs to find the buttons that impel our “discretionary energy” to focus on powering the joys of success rather than merely paying the bills.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

OpenView Labs

APRIL 18, 2020

Even with all the historical data, it is just as hard to put a range around the GDP of Mongolia with 95% confidence as it is to put one to the inputs in your business model (like conversion rate) in this rapidly changing world. decline in 2009 according to the Wall Street Journal. economy will shrink 5.9%

Marketing 53

Marketing Forecasting Outsourced Development Software Review 53

SaaStr

JULY 16, 2019

But, the fundraising in 2008, 2009 was pretty difficult. In 2009, we raised a million dollars in 2009 and used that to get some early traction with customers. In 2009, we raised a million dollars in 2009 and used that to get some early traction with customers. We were able to raise Angel Funds.

Scale 131

Scale Product Marketing Scaling Marketing 131

ProfitWell

JULY 15, 2019

In that one sentence Dyson created the most prolific business model of the next two decades: freemium. Wilson calls it his favorite business model, and points to examples such as Skype, Flickr, Trillian, Newsgator, Box, and Webroot as paradigms. Do we have a word for this business model?

Pricing 41

Pricing Business Model Cloud Venture Capital 41

Andreessen Horowitz

NOVEMBER 28, 2023

We sold that at the end of 2007 and I stayed on with MoneyGram International who acquired the company until the end of 2009. Seema: You’ve got about three phases in the business model. It was like, what a crazy business model. You California people are out of your minds.

Merchant Services 77

Merchant Services Payment Methods Payments Payment Solutions 77

OPEXEngine

JULY 28, 2020

By giving users, developers and handset makers free access to Android, Google created a potent network effect that carried the operating system from 4% market share in 2009 to 85% in 2019. For Adobe, this balance played out as revenue slowed between 2008 and 2009, raising questions about the company’s business model.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Chargify

APRIL 23, 2019

It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. If you seem to be gaining traction, now would be a good time to solve the problem of recurring billing, which most SaaS business models rely on. Failure to focus on your business model.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

The Marketing & Growth Hacking Publication

APRIL 19, 2019

Image courtesy: Pexels In 2009, a rideshare service called Uber burst on the scene, allowing drivers to be contracted into essentially being taxi drivers out of their own vehicles. The service was well received, as it gave people a side hustle and was cheaper than a taxi in a lot of places.

Transportation 40

Transportation Growth Hacking Compensation Technical Review 40

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?

Payment Solutions 151

Payment Solutions Payments Outsourcing Services SaaS Payments 151

Chargify

MAY 8, 2019

That’s why the freemium model works best when supporting the basic product isn’t resource-intensive and when there’s a clear path from being a free user to being a paid user. MailChimp, an email marketing company that offers a free plan is an excellent example of a successful implementation of the freemium model. image source).

Subscription 69

Subscription Payment Features SaaS Payments Payment Solutions 69

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. My role at Buildium In late 2009 the economy had tanked and I had a newly minted MBA but no real job experience.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

JUNE 16, 2020

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. Adnan Chaudhry: One of the guiding principles that helped me personally, I was here as Matt mentioned, I was here at Salesforce in 2008, 2009. It’s a business crisis. Adnan Chaudhry: Thanks, Matt.

Sales Hiring 164

Sales Hiring Scale SaaS Payments Payment Services 164

Intercom, Inc.

JUNE 21, 2018

But I couldn’t raise the money for the startup; this was 2009, right after the recession. For most business models, it’s much better to get current customer to really love your product and to upsell them than it is to get new customers. Max: Getting people to create a second course was part of sales.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

SaaStr

FEBRUARY 22, 2019

Amazon, that company is going to totally go out of business. Same thing in 2009. Sadly, in 2009 I was 13 so I probably wasn’t thinking about [crosstalk 00:07:55] a Saas company. Literally people were saying that consumer internet thing was a fad. I mean, it’s crazy to think about what people said.

Sales Hiring 116

Sales Hiring Customer Success Scale Sales Recruiting 116

SaaStr

FEBRUARY 26, 2019

And then I convinced him to come back in 2009, and the rest is history. I mean we targeted the academic market, which is a horrible business model. I mean, I’ll just tell you from 2009, ’10 and ’11, every year we waited, our valuation went up $100 million back then. We’re working together now.

Acquisition 132

Acquisition Sales Recruiting Scale Sales Hiring 132

Outseta

OCTOBER 16, 2017

By Geoff Roberts 20 min read As the SaaS business model has matured over the course of the past decade, it's fair to say that awareness of the importance of the customer success function has escalated dramatically. In 2009, we did more than twice that - it was like $2.5mm. So it was clear we didn't have that business model.

Interviewing 40

Interviewing Customer Success SaaS Software Review 40

Buffer Resources

APRIL 12, 2023

I’ve been an influencer at heart since 2009, before that was even a thing you could be, and have spent my career looking for ways to make a sustainable living from sharing my passions and expertise with the world. In my dream world, I’d be a content creator full-time.

Business 111

Business Sales Hiring Social Media Education 111

Sixteen Ventures

DECEMBER 31, 2019

Customer Success may have gained traction initially with SaaS companies, but any company that wants to do business with their customer more than one time should pay attention to these concepts.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Sales Hacker

AUGUST 1, 2018

Few businesses remain exactly the same over multiple decades. Customer bases increase, workforces double and quadruple, and your business model will evolve. Old-style phone systems don’t meet today’s business demands. Accredited with the Better Business Bureau since 2009, 8×8 has an A+ rating but no positive reviews.

Technical Review 49

Technical Review Scale Systems Review Software Review 49