SaaStr

MAY 22, 2023

Even the 2008-2009 downturn, while truly brutal, didn’t hit SaaS as hard as the rest of the economy. Not easy, but easier and easier: There was a bump in 2016, a Flash Crash in SaaS, when budgets were slashed, but it didn’t last long enough to really impact renewal cycles. SaaS markets had fully recovered later that year.

SaaS 249

SaaS Churn Sales Revenue 249

Andreessen Horowitz

APRIL 18, 2022

Kerrest co-founded Okta – an enterprise identity management company – in 2009 and currently serves as its executive vice chairperson and chief operating officer. This is an excerpt from Zero to IPO: Over $1 Trillion of Actionable Advice from the World’s Most Successful Entrepreneurs by Frederic Kerrest, pp. I’ve heard a lot.

Startup 143

Startup Management Identity management Enterprise 143

SaaStr

JULY 7, 2022

This was probably 2009 or so. It’s just, as you scale, what you do in the sales process as CEO evolves and changes. I remember when we closed Groupon as one of our Ten (or so) Largest customers, back in the day. They’d brought us on shortly after they’d deployed Salesforce all across the company.

Sales Recruiting 225

Sales Recruiting Scale Sales Hiring Sales 225

SaaStr

MARCH 1, 2023

Wildly Profitable — And Profitable Since 2013. The Trade Desk was founded in 2009 and began to take off in 2012. Top-tier growth + top tier profits beats Insane Growth in today’s world. As perhaps it always should have. #2. By 2013, it was profitable and never looked back. Today, it’s insanely profitable.

Scale 269

Scale SaaS Revenue Scaling 269

SaaStr

MARCH 13, 2020

2020 is not the same as 2009. At least, those of us who were CEOs in 2009 sort of know what to do at an operating level. Folks in SaaS that were CEOs and execs in ’08-’09 have seen some of this before. We will do a webinar ourselves on this next week. But it might end up being pretty similar in SaaS. We’ll see.

Sales Hiring 259

Sales Hiring SaaS Forecasting Sales 259

Andreessen Horowitz

JANUARY 25, 2021

We embraced speaking directly to our audience — from the builders of the future to the tech-curious — right as the firm was started in 2009. It started out with blogging about why we invested in a founder/founding team. Initially, … The post Doubling Down on the Future appeared first on Andreessen Horowitz.

Investment 145

Investment 145

IT World

JANUARY 12, 2023

When it launched in 2009, it helped Microsoft bounce back from the disastrous Windows Vista era. This week signals the end of the line for Windows 7 and Windows 8/8.1 After years of extended security updates, no more bugs or security holes will be patched in the venerable operating systems. Windows 7 had a good run.

106

106

SaaStr

AUGUST 9, 2020

A Good Day: Dec 31, 2009; Dec 31, 2010; Dec 31, 2011; Dec 31, 2012. A Bad Day: The Day My Mentee Quit on Me to Go Off and Do Better in 2009. Beyond that, bringing someone super talented into the company that brings a positive attitude and a whole team with him — just epic. And again, Dec 31, 2018 and Dec 31, 2019. And again in 2018.

SaaS 355

SaaS Sales Hiring Revenue Churn 355

SaaStr

JULY 15, 2022

Even when the global economy literally melted down, and >froze< in 2009 — the buyers in SaaS still came. Some are much more impacted post-Covid, like Shopify and Zoom. But even there, the growth is real. Churn went way up, for sure. But buyers still came. More on the actual data here.

Marketing 307

Marketing SaaS Startup Churn 307

Andreessen Horowitz

NOVEMBER 20, 2020

While many things in our industry have changed since we started the firm in 2009, closing these funds … The post Fund VII and Growth Fund II appeared first on Andreessen Horowitz. Today we are excited to announce the closing of two new funds, bringing our total assets under management to nearly $16.5

Management 121

Management 121

IT World

FEBRUARY 11, 2022

In the UK, Deutsche Bank says people are quitting more rapidly than since 2009. Statista reports that the number of workers quitting posts has now exceeded the rate pre-pandemic in the US. The impact on some industries — and particularly on the tech industry — is that there are more positions vacant than employees seeking to fill those seats.

Banking 98

Banking 98

SaaStr

APRIL 2, 2020

Marc Benioff said one of his top mistakes was not hiring enough salespeople in 2009, during the peak of the last downturn. There are no easy answers, but we do know one thing: When things come back, you will need everyone great. At almost every company, if we’re honest, the “bottom” 10% doesn’t contribute that much if any value.

Sales Hiring 242

Sales Hiring Scale Customer Success Scaling 242

SaaStr

DECEMBER 9, 2020

The old sales playbooks of 2009 and even 2019 may not work as well in 2021. Given that, realize if your outbound sales team isn’t performing at all, maybe it’s not your app, or the competition, or the market, or that there are too many vendors in the space. It’s their approach.

Sales Hiring 355

Sales Hiring Outbound Sales Team SaaS AWS 355

Tom Tunguz

OCTOBER 31, 2020

I remember reading the Netflix culture deck published in 2009 and feeling inspired. The words on the page resonated with me because they conveyed a logic and thoughtfulness not often underpinning cultural decisions broadly. They are brave because they don’t appeal to everyone.

Interviewing 236

Interviewing Management Data Marketing 236

SaaS Metrics

JUNE 28, 2022

Bitcoin was launched in 2009 by the crypto investor Satoshi Nakamoto. The idea of creating a cryptocurrency was to eliminate centralized currencies as the only payment method and ensure a faster way of processing transactions. More than a decade has passed, and observers are trying to identify whether Bitcoin has delivered its.

Payment Solutions 52

Payment Solutions SaaS Payments Payment Methods Payment Services 52

Andreessen Horowitz

APRIL 18, 2019

I had the privilege of being CEO when OpenTable went public, in May 2009 — in the depths of the worst financial crisis since the Great Depression. Pinterest went public today! . An IPO is a giant milestone for any company.

Startup 102

Startup 102

Trujay

MARCH 31, 2021

Transgender Day of Visibility in Tech, From the Perspective of Jay Hendricks (He/Him) Today is the International Transgender Day of Visibility (#TDoV), celebrated annually since 2009 to recognize the accomplishments of transgender, non-binary, and gender diverse people and to bring attention to the continued struggles they face across the globe.

Technology 67

Technology 67

SaaStr

MARCH 10, 2020

Marc Benioff said not hiring more sales reps in 2009 was one of his top mistakes. Thank goodness we didn’t need more capital. VCs came back in force by early ’10, but they sort of evaporated in ’09. Something to think about. These are unique times. But if your customers are larger and happy, they will renew.

SaaS 285

SaaS Sales Hiring Churn Sales 285

Tom Tunguz

APRIL 1, 2019

Startups going public from 2006-2009 showed a median ROIC of 0.42. The chart above updates that analysis. As a reminder, the bars represent the ROIC for 4 year buckets starting in the year marked on the x-axis. One venture dollar bought forty-two cents at IPO. In 2010, one venture dollar bought $1.24 of revenue at IPO.

SaaS 261

SaaS Startup Software Review Revenue 261

SaaStr

MAY 15, 2019

He moved the company to San Francisco in 2009. PagerDuty was founded in 2009 and recently began trading on the NYSE under ticker symbol $PD this April, seeing a whopping 50% pop in the stock right at open. He served as CEO for the company until 2002 before moving on to Materna. Henrique Dubugras Brex Founder/CEO.

Sales Recruiting 168

Sales Recruiting Software Review Technical Review SaaS 168

SaaStock

MARCH 20, 2019

Founded: 2009. Founded: 2009. Founded: 2009. Founded: 2009. Founded: 2009. Driven by machine learning, Recorded Future’s platform gathers and analyzes information from a large number of sources to help teams make the best decisions. Recently, Recorded Future were honored with the 2018 CRN Tech Innovator Award.

SaaS Payments 271

SaaS Payments SaaS Payments Merchant Services 271

Andreessen Horowitz

MARCH 4, 2019

We’ve been a multi-stage venture firm since our founding in 2009. And over the past nearly ten years, we’ve been lucky enough to invest in a variety of companies at different stages of development — from seed through later-stage venture …

Investment 75

Investment Development 75

SaaStr

MAY 26, 2019

It stayed small until 2009 when the founders were bought out by a private equity firm. SurveyMonkey is one of the Old School SaaS companies that has followed an interesting path. Founded back in 1999 (like Salesforce) in the Web 1.0 days, for years it was run by a tiny team and dominated the self-service side of surveys.

SaaS Payments 238

SaaS Payments Scale Payments SMB 238

Chargebee

JUNE 25, 2020

On the sunny morning of June 8th, 2020, the National Bureau of Economic Research notified that the longest expansion in the US economy which began in 2009, has come to an end. They also officially confirmed that from February 2020, the US has been sliding into a recession. To be considered a recession by the […]

Metrics 52

Metrics 52

Intercom, Inc.

DECEMBER 31, 2019

When Apple started using the catchphrase “There’s an app for that” in 2009 to convey the breadth and variety of apps available in its App Store, we could barely begin to picture just how true that would become – well over half the time spent online in the US is spent on smartphone apps. . And then there’s messaging.

Payment Solutions 259

Payment Solutions Software SaaS Payments Payment Methods 259

Tom Tunguz

MARCH 18, 2019

PagerDuty was founded in 2009 by 3 former Amazon engineers who were often on-call. To engineers, being on call means carrying a pager to respond to crises when software breaks or services go down. In the 10 years since that day, PagerDuty has built an exceptional business.

Metrics 191

Metrics Benchmarks Software Review Revenue 191

SaaS Metrics

DECEMBER 14, 2020

Back in 2009, the first form of digital money has been launched in the market, which is called Bitcoin. Though these two looks physically different, there are still some aspects that make them the same; it is both of them under the control and management of the governments.

Government 52

Government Banking Marketing Management 52

SaaStr

NOVEMBER 25, 2021

2009: Fully localized platform. . “Do you want 80% of your customers to be able e-sign your contacts? ” Today, table stakes. But back then, believe it or not, we had the only cross-platform solution.

Scale 212

Scale SaaS Branding Mobile 212

Andreessen Horowitz

SEPTEMBER 21, 2023

The groundwork was Aadhaar (“foundation” in Hindi), a nationwide database established by the government in 2009 to enable digital identity verification. At the time, the market seemed poised for a fintech boom for a variety of reasons.

Payment Services 121

Payment Services Payment Solutions Payments Payment Methods 121

SaaStr

AUGUST 6, 2021

They bring together their respective strengths to drive remarkable product-led growth for PagerDuty, the incident response SaaS that’s been invaluable to tech teams since 2009. CMO Julie Herendeen and CPO Sean Scott are PagerDuty’s product & marketing power couple.

Product Marketing 265

Product Marketing Marketing SaaS Metrics 265

IT World

NOVEMBER 27, 2019

Reading back through predictions made in 2009, no one had the foggiest clue that GitHub would change software development forever (and for everyone), or that Microsoft would go from open source pariah to the world’s largest contributor, or a host of other dramatic changes that became the new normal during a decade that was anything but normal.

Software Development 65

Software Development Software Innovation Development 65

SaaStr

SEPTEMBER 26, 2019

We still doubled sales in 2009. Since leads still came in, and the internet still grew, and SaaS still had true ROI, everyone was sort of unprepared for when the economy got even a little better in 2011. That sort of sums it all up. So if you are worried about the downturn that has to come at some point, what’s actionable?

SaaS Payments 277

SaaS Payments SaaS Sales Hiring Scale 277

Clouded Judgement

SEPTEMBER 30, 2022

In older MS CIO surveys, budget expectations went negative only in 2009 and 2020. The overall takeaway seemed to be as uncertainty persists, companies plan to spend less. At the same time, the expectations are still for budget growth, and we’ll see how that trends. The graph below shows budget growth expectations over time.

Cloud 130

Cloud Revenue SaaS Subscription 130

Tom Tunguz

APRIL 29, 2019

Founded as a gaming company called Tiny Speck in 2009, the company’s initial product, Glitch, didn’t catch on as expected. Slack has transformed the way we work. By replacing email with beautiful and simple internal chat, Slack has productized productivity.

Metrics 249

Metrics Benchmarks Scale Revenue 249

Unbounce

OCTOBER 22, 2018

Way back in June of 2009, Google launched its “Let’s make the web faster” initiative, which sought to realize co-founder Larry Page’s vision of “browsing the web as fast as turning the pages of a magazine.”. “Let’s make the web faster” video posted on June 22, 2009 (via YouTube ). Take a look: Want a better view of this timeline?

Benchmarks 110

Benchmarks Mobile Marketing Advertising 110

Tom Tunguz

MARCH 18, 2014

In addition to looking at gross numbers, let’s compare the growth rates from 2009 to 2013 of each of these buckets. more common in 2013 as 2009 and $75-100M rounds have doubled during this time frame. 30M-$50M and $150-$200M rounds rounds are 1.5x

Investment 100

Investment Finance Scaling Data 100

OPEXEngine

MAY 10, 2022

We have been asked quite a bit lately how companies navigated the Great Recession of 2007-2009 and what companies can do today to protect against a downturn. Boards are now requesting contingency budget plans if there’s a recession. . Navigating the Great Recession. Source: OPEXEngine 2022.

SaaS 59

SaaS Technical Review Metrics Systems Review 59