Trending Articles

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Why You Usually Don’t Want Your Sales Team Handling Renewals

SaaStr

Dear SaaStr: what are your thoughts on incentivizing reps to handle repeat business vs focusing solely on new business with an account management team for repeats (when you are still under $10m)? At the end of the day if your product is SUPER sticky and doesn’t need a big procurement battle to renew, then just have finance or ops handle it. Basically, automate it as much as possible.

Sales 157
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Clouded Judgement 5.3.24 - Hyperscalers Report Q1 + Early Look at Software Reports

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Cloud Giants Report Q1 + Early Look at Software Results Q1 earnings seasons has officially kicked off! We now have results from the three hypersclaers (AWS / Azure / GCP). Summary of results below: AWS (Amazon): $100B run rate growing 17% YoY (last Q grew 13%) Azure (Microsoft): ~$76B run rate (estimate) growing 31% YoY (last Q grew 28%) Google Cloud (includes GS

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The Capex Conquest in the Cloud

Tom Tunguz

Amazon announced their earnings yesterday. Like Microsoft & Google, Amazon’s Web Service business is seeing a surge of growth, up from 13% annual to 17% annual growth (16% when excluding the leap year). Aside from the overall growth of these clouds increasing, the massive investment in CapEx data centers, power plants, and GPUs is stunning.

Cloud 295
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Dear SaaStr: What Was Your #1 Hack to Increase Trial Conversions to Paid?

SaaStr

Dear SaaStr: What Was Your #1 Hack to Increase Trial Conversions to Paid? The quickest hack I did was answer all calls and chats immediately. I opened up a remote phone bank / set of agents just to answer trial users’ questions; and I made sure every chat that was in a trial was answered in real-time where practical. There are many product-level things you can do.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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5 ways to Create an Affiliate Marketing Sales Funnel

Predictable Revenue

Affiliate marketing remains popular among businesses seeking to generate more revenue. 81% of firms use it to promote and sell their products. The post 5 ways to Create an Affiliate Marketing Sales Funnel appeared first on Predictable Revenue.

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Does Your Marketing Pass the Duck Test?

Kellblog

“If a bird walks like a duck, swims like a duck, and quacks like a duck, I call that bird a duck.” — James Whitcomb Riley Many marketers are in such a hurry to sound cool and talk about topical issues that they forget the duck test : if it walks like a duck, swims like a duck, and quacks like a duck, then most people will conclude it’s a duck.

Marketing 100
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How to Build Go-to-Market Efficiency in SMB Sales with Owner.com CRO Kyle Norton

SaaStr

How do you build GTM efficiency in SMB sales? The CRO at Owner, Kyle Norton, shares his learnings and strategies for building better efficiency into your GTM motion at Workshop Wednesday, held every Wednesday at 10 a.m. PST. While this title is SMB-oriented, the advice applies to Mid-Market and Enterprise, too. The three topics we’ll focus on are: The importance of staying focused and how to say no.

Scale 255
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Embracing Crypto Payment Solutions for SaaS Businesses

Subscription Flow

Just when you thought the world of SaaS would not be changing any time soon, the groundbreaking new shift to crypto payment solutions hit SaaS businesses like a bus full of bricks. Despite their current status as a relatively uncommon payment option in global e-commerce, accounting for less than 0.2% of transaction value in 2022, the adoption of cryptocurrencies and stablecoins by companies like Ferrari and PayPal signal a potential growth in the market.

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From Desert Wanderings to Startup Success with Jacob Bank

Predictable Revenue

This episode unpacks the trials and triumphs of bringing a product to life in the competitive tech landscape. The post From Desert Wanderings to Startup Success with Jacob Bank appeared first on Predictable Revenue.

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12 Reasons Snowflake Costs Get Out of Control — And How to Solve It

With no barriers to entry you can get started with Snowflake for next to nothing, but as you may already know, costs can quickly spiral out of control. While usage costs can be better managed for your internal BI use case, Snowflake costs skyrocket for SaaS providers because the need to deliver real-time, interactive analytics in a multi-tenant environment is always on.

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Stax vs Riverside Payments: Which Solution Should You Choose?

Stax

Accepting card payments is a must for small to medium businesses today. Whether you’re a freelance service provider, a cafe owner, or a retailer, card payments are king, and your credit card processing account is where you hold power to manage and control your fees. Debit and credit card processing all come at a cost for merchants. You may not be able to control the rates set by the banks and card providers, but what you can do is manage those fees through your payment processor.

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24 Customer Retention Marketing Tactics to Grow Your Customer Base

User Pilot

Are you struggling to retain your newly acquired customers? If so, the consequences can be severe. Poor customer retention drains your resources, reduces revenue, brings operational instability, and harms your reputation. It puts your product’s future at risk. Fortunately, there are things you can do to reverse the trend. In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance.

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The Average Public SaaS Company Was Founded by a 33 Year Old CEO

SaaStr

So averages can be a bit misleading, especially once you are looking at the Best of the Best. The SaaS companies that actually IPO’d. But those ones are the ones we have great data on. And how old is the average SaaS CEO at … founding? The answer is 33: Some were younger, some older, of course. Scott and Michael were 22 when they started Atlassian.

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8 Prep Steps for Better Local Business Client Meetings

The Moz Blog

Discover eight essential steps to elevate your local business client meetings from mundane to meaningful. With the right preparation, consultations can be opportunities for living and learning well!

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Securing the Software Supply Chain with LLMs

Andreessen Horowitz

In this episode of the AI + a16z podcast, Socket founder and CEO Feross Aboukhadijeh, and a16z partner Joel de la Garza, discuss the open-source software supply chain. Feross and Joel share their thoughts and insights on topics ranging from the recent xz Utils attack to how large language models can help overcome understaffed security teams and overwhelmed developers.

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GTM 92: Unlocking $100M+ Deals, Winning in Enterprise and Chasing Customers Not Competitors with Eric Gilpin

Sales Hacker

Eric Gilpin is Chief Revenue Officer of G2, the world’s largest and most trusted software marketplace. In this role he oversees all aspects of G2’s revenue generation, including global sales and customer success, enablement, partnerships, and revenue operations. An experienced leader with 20+ years of experience building and scaling large technology businesses, Eric joined G2 from Upwork, where he oversaw a global team of 400+ and helped lead the company to a successful IPO in 2018 (NASDAQ

Scale 90
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Who is Marty Cagan: Background, Books, Product Management Tips, and More

User Pilot

Marty Cagan is a popular name in the product management world. In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. If you’re interested in learning more about Marty, including his background and top blog and podcast recommendations, continue reading ahead. Who is Marty Cagan? Marty Cagan is a well-known figure in the product management and technology industry.

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The Top 5 Trending SaaStr Europa 2024 Sessions: Going, Notion, Retool + Open AI + 20VC, Dashlane and Synthesia

SaaStr

So we’re almost there!! 2024 SaaStrEuropa.com is June 4-5 in London! Join us for 2+ fun filled days, a great party, 100s of braindates and workshops, and so much more! And meet everyone from Harry Stebbings to the CEO of Gong! Ok with that, what are the Top 5 Trending Sessions … So far?01 Lessons Learned from Scaling to Billions with Gong’s Co-Founder & CEO Lessons Learned from Scaling GTM Teams and Ops at Notion, Asana, and Dropbox with Notion’s GM Mastering the Cu

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Carving a Career in SEO — How NOT to Get Taken for a Ride

The Moz Blog

Learn how to not get taken for a ride when starting your career in SEO. Jo writes about her experience working client-side, in an agency, and freelancing.

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In the Vault: Turning Developers Into Clients With Marco Argenti From Goldman Sachs

Andreessen Horowitz

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode. In this conversation, a16z General Partner David Haber talks with Marco Argenti, the chief information officer at Goldman Sachs, about bringing fintech processes into

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How Do You Know You Are Ready To Implement User Onboarding With Userpilot?

Inturact

If you're like many SaaS founders, product marketers, and managers, you might find yourself in this spot: You've signed up for Userpilot, but you're not sure if now's the right time to dive into setting it up. Maybe you're delaying the kickoff to dodge any future problems, or maybe you're just not clear on how to get clear. And you're worried about not making the most of your Userpilot subscription if you jump in unprepared.

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Customer Progress Tracking: How to Do It for SaaS [+ Tools]

User Pilot

Customer progress tracking can help you understand how customers make progress with your product. Based on such product analytics , you can further improve your product offerings and drive growth. There are several ways to perform progress tracking, and we discuss all of them here for you. So, without further ado, let's dive in! TL;DR Customer progress tracking includes all the steps taken to monitor customer advancement toward a desired or set goal with your product or service.

SaaS 90
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Dear SaaStr: How Can I Remove a Troublesome Investor from my Cap Table?

SaaStr

Assume you can’t kick out investors. And plan accordingly. There are some limited exceptions, especially if you do nonstandard types of convertible debt or only raise a very small amount of capital. But for the most part, you are stuck with your investors forever. In the U.S. and Delaware and California, and under standard VC terms, it’s almost impossible not just to kick investors out — but even to deny them a vote.

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The Impact of AI on Go-To-Market: Slides from my Balderton Event

Kellblog

Last week I hosted an event at the Balderton Capital London headquarters discussing the impact of AI on go-to-market (GTM) functions. The event was inspired by two things: My aborted attempt to write an AI GTM guide, after I realized just how huge the space was and how fast it was changing. I quickly understood it’d take too long to write and it would be out of date the second it was published.

AI 87
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In the Vault: Placing Multiple Bets on a ‘Mosaic of Solutions’ With Former Global Payments CEO Jeff Sloan

Andreessen Horowitz

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode. In this conversation, a16z General Partner Angela Strange talks with J eff Sloan, former CEO of Global Payments, about how he was early to spot significant industry t

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Scheduling Facebook Group Posts With Buffer

Buffer Resources

Meta, the parent company of Facebook, recently announced the phasing out of the Facebook Groups API, effective April 22, 2024. The Facebook Groups API was what social media management tools , including Buffer, used to schedule posts to Facebook Groups. While automatic scheduling to Facebook Groups will no longer be possible, Buffer will continue to support publishing to Facebook Groups using mobile notifications.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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A Guide to Customer Retention: Importance, Strategies & Metrics

User Pilot

Customer retention is vital for product success and business profitability. Why? That’s one question we discuss in the article. You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. Let’s dive right in! TL;DR Customer retention is the ability to keep your customers actively using their products.

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The Three SaaS Metrics That Matter in 2024 with SaaStr Founder and CEO Jason Lemkin

SaaStr

What are the three most under-discussed metrics on social media, with VCs, and especially with founders? SaaStr founder and CEO Jason Lemkin shares his top three SaaS metrics that matter in 2024: Net new customer count Growth vs. efficiency The bar to IPO Net New Customer Count is Your North Star One of the most important metrics in SaaS today is net new customer count.

Metrics 202
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AI-Powered Gap Analysis: 5 Ways to Find What’s Missing at Every Stage in the Buyer Journey

The Moz Blog

Discover how AI can revolutionize your marketing strategy by identifying gaps at every stage of the buyer journey.

AI 95