User Pilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. What is event data?

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98

Intercom, Inc.

JUNE 13, 2022

Last month we turned our attention to data – unleashing new features that help you improve how you collect, access, and use first-party data to influence your product and scale your business. New data localization with Australian Data Hosting. Learn more about our data hosting program here.

Data 197

Data Software Review Systems Review Mobile 197

User Pilot

JUNE 20, 2023

Want to know how you can use survey analytics to leverage customer feedback data? There are five types of survey data: quantitative data, qualitative data, categorical data, ordinal data, and scalar data. Here are the four major types of survey data.

Data 96

Data Scale User Experience Underperforming Technical Team 96

Intercom, Inc.

FEBRUARY 4, 2020

Today we’re delighted to launch our brand new API version 2.0 , which makes it easier for our customers to pull, analyze, and update Intercom contact and conversation data. This will more easily allow our customers to transform their data into valuable performance reports and business insights. Finding the personal in the data.

Data Analysis 231

Data Analysis Data Construction Technology 231

User Pilot

FEBRUARY 6, 2023

In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. TL;DR Actionable data in data analytics are the insights that are ready to use. What is actionable data in data analytics?

Artificial Intelligence 98

Artificial Intelligence Data Software Review Machine Learning 98

FastSpring

MAY 14, 2024

How Google Analytics 4 and Google Tag Manager can help your business, plus FastSpring integration. When it comes to sophisticated data analysis and tag management, Google Analytics 4 (GA4) and Google Tag Manager (GTM) are the dynamic duo that every business needs. FastSpring’s self-serve B2B document library.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

User Pilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! NPS scores or bug reports).

Data 98

Data Social Media Customer Lifetime Value Acquisition 98

User Pilot

OCTOBER 16, 2023

Like any form of analytics, product marketing analytics is all about capturing key data and optimizing the customer experience using that data. TL;DR Product analytics is a process of collecting, analyzing, and interpreting product usage data. It starts tracking data from the moment a user first signs up for your product.

Product Marketing 105

Product Marketing Data Marketing Acquisition 105

User Pilot

MARCH 17, 2024

Dashboards also allow you to track changes in data quickly and thus, make informed decisions based on real-time data. It needs to display changes and trends in data over time. Customizable: Dashboards should be customizable so that they can present data across different time periods or for different customer segments.

Social Media 98

Social Media Data SaaS Scale 98

User Pilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. What is product data analytics?

Data 88

Data User Experience Churn Retention 88

User Pilot

SEPTEMBER 30, 2022

Data analytics is a must for every team in a SaaS company if you want to make decisions based on data. This article explicitly explains what metrics are essential to product management teams and how to collect the data. How data analytics can help product managers. Is there such a thing as analytics for product managers?

Data 98

Data Management Onboarding Metrics 98

User Pilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? After all, analyzing customer data can help you identify areas to improve upon and anticipate customer behaviors. In this guide, we’re going to show you how to use data analytics to improve the customer experience! Make data-driven decisions.

Data 98

Data Customer Lifetime Value Retention Churn 98

User Pilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Quantitative data is numerical data or information you can easily measure for analysis.

Data Analysis 98

Data Analysis Scaling Artificial Intelligence Data 98

User Pilot

APRIL 30, 2024

TL;DR Product experience management (PxM) is a discipline that focuses on leveraging product data to deliver superior product experiences —making them personalized, engaging, and centered around customer needs. Whereas PIM manages product data across sales channels for consistency and accuracy.

Management 105

Management Customer Lifetime Value Engagement Retention 105

User Pilot

MARCH 11, 2022

More importantly, you’ll know what to do with the data you get. User behavior analytics (UBA) involves collecting, grouping, and analyzing users’ behavior data to make decisions that enhance your overall UX. User behavior metrics are analytics data that tell you how visitors engage with your website or app.

Data 98

Data SaaS User Experience Metrics 98

Scytale

JANUARY 30, 2024

The California Consumer Privacy Act (CCPA) is state legislation that sets data privacy rights for Californian residents. Well, suppose your website obtains and handles data on Californian residents. Tag – CCPA applies to you. This makes the CCPA the first comparable data privacy regulation in the United States.

Technical Review 52

Technical Review Systems Review Software Review Data 52

Chart Mogul

JULY 7, 2022

Configure Snowflake, Amazon Redshift, or Google BigQuery as a destination in ChartMogul and export your MRR movements, customers, custom attributes, and tags for further analysis. Send ChartMogul data directly to your data warehouse: Snowflake, Amazon Redshift, or Google BigQuery. It only takes a few minutes.

Data 52

Data Azure Subscription Payment Features 52

User Pilot

APRIL 22, 2024

Tag key features for tracking. Review feature usage data. Improve product road mapping : Instead of relying on assumptions about what’s important, feature analysis gives you concrete data on what customers value. This will help collect relevant feature engagement data. Creating feature tags with Userpilot.

Underperforming Technical Team 105

Underperforming Technical Team Software Review User Experience Retention 105

User Pilot

APRIL 7, 2022

How do you perform UX analysis for SaaS and make data-driven decisions? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. Always use both UX analytics quantitative and qualitative data for better insights. What does the term UX analytics stand for?

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

Chart Mogul

AUGUST 23, 2022

But what if you don’t have a data warehouse or other cloud storage solution set up just yet? If you’re regularly pulling data from ChartMogul for further analysis, or sending it along to your investors (or both!) , setting up scheduled email exports can improve your workflows and save you lots of time. Set Up Scheduled Email Exports.

Data 52

Data Subscription Payment Features Cloud 52

Intercom, Inc.

SEPTEMBER 4, 2019

I’ve been working to develop a sales coaching program that’s backed by one critical element: data. Today, I want to share with you a few ways that you can weave data into your own processes to make them more effective for growing the skills of your reps. Why data drives sales coaching at Intercom. What is sales coaching?

Underperforming Technical Team 175

Underperforming Technical Team Data Sales Communication 175

Neil Patel

OCTOBER 9, 2020

However, if you want to use YouTube videos to drive traffic and revenue, you need to deep into the data. This data is here to help you understand what type of content your audience is interested in so you can improve your YouTube strategy. Ready to dig into the data? Want to save or share your data? Demographics.

Data 112

Data Metrics Benchmarks Revenue 112

User Pilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. TL;DR Heap is a data insight platform that helps you analyze customer behavior data. Google Analytics is a web analytics tool for analyzing website and mobile app traffic and marketing data.

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104

User Pilot

AUGUST 15, 2022

Without enough sentiment data, you can’t understand how your customers feel. You can collect customer data using microsurveys across numerous touchpoints in the customer journey. Customer sentiment analysis involves collecting, analyzing, and leveraging data to understand how customers feel. Here’s how you can do it.

Artificial Intelligence 98

Artificial Intelligence Software Review Data Systems Review 98

User Pilot

FEBRUARY 27, 2024

These goals can be tracking conversions from trial to paid users and ensuring data collection is aligned with your success metrics. Selecting an analytics tool that supports in-app event naming and tracking is crucial for capturing data on user engagement and server-side interactions. Visualize event data in Userpilot.

Payment Solutions 105

Payment Solutions SaaS Payments Payments User Experience 105

User Pilot

APRIL 21, 2024

We’ll go over 6 examples of customer onboarding dashboards that you can get with Userpilot, and they include: Set up feature tags and in-app events dashboard to track customer behavior , including feature usage , event occurrence, and user activity. Book a Userpilot demo to see how you can analyze onboarding data without coding.

Onboarding 105

Onboarding SaaS Metrics Trends 105

Buffer Resources

MARCH 21, 2024

Identify timeless blog posts Next, dig into your blog traffic analytics and engagement data to pinpoint specific top-performing posts demonstrating continual readership interest over time. Then incorporate that perspective right up front before getting into details, data points, etc., shared from your original piece.

Social Media 110

Social Media Engagement Branding Construction 110

User Pilot

MARCH 7, 2023

Amplitude is one of the best data analysis solutions to help you make data-driven decisions and grow your business. TL;DR Amplitude is a product analytics tool that turns raw data from user behavior into critical insights. Amplitude is a product analytics tool that helps you turn raw data from users into meaningful insights.

Retention 98

Retention Data Analysis Scale Data 98

User Pilot

OCTOBER 17, 2023

That said, let’s go over what type of data you can collect and explore some customer insights examples you can learn from. TL;DR Customer insights are deep interpretations of customer’s actions, preferences, and needs based on data like purchase history, social media interactions, customer surveys , etc.

Payment Methods 103

Payment Methods Payment Solutions SaaS Payments Payment Services 103

Chart Mogul

JUNE 16, 2022

Customer data is spread across multiple platforms: CRM, communication, billing, and subscription analytics. Now you can send revenue and subscription data associated with your customer in ChartMogul directly to Intercom. Avoid data silos by consolidating your data into one place and elevate your campaigns in Intercom.

Payments 52

Payments Data Azure Payment Methods 52

User Pilot

OCTOBER 15, 2023

From our guide, you will learn: What product analytics marketing automation is Why marketers should use product analytics How to collect and analyze data to gain actionable insights Key metrics to track Best product analytics tools Let’s get right to it! How to collect product analytics data for marketing automation?

Marketing 105

Marketing SaaS Acquisition Scale 105

User Pilot

FEBRUARY 21, 2023

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Heap offers Auto-capture which collects all the data about user interactions with the product. In Userpilot, you need to create events and tag features manually.

Software Review 98

Software Review Underperforming Technical Team Technical Review Systems Review 98

User Pilot

FEBRUARY 24, 2023

With Userpilot, you can also use company data and survey results, including quantitative and qualitative NPS responses to create segments. Feature tagging in Userpilot is the equivalent of click-to-track events in Appcues except that you can also track form fills and hovers. What’s more, the data doesn’t update in real time.

Software Review 98

Software Review Engagement Onboarding Pricing 98

User Pilot

MARCH 15, 2023

In this article, we cover how to monitor user activity to make data-informed decisions. The three main data types for tracking user activity include in-app product interactions, user activity across the customer journey, and in-app user behavior flow data. Both indicate either a confusing UI or bugs that need fixing.

Onboarding 98

Onboarding User Experience Engagement Software 98

User Pilot

FEBRUARY 25, 2024

Tag and name key funnel events to track interactions like page visits, enabling funnel analysis for optimization and conversion improvement. Set up sales funnel steps with specific data points and filters. By tagging and naming each event, you systematically track interactions across the customer journey.

Sales Funnel 105

Sales Funnel Metrics User Experience Branding 105

User Pilot

FEBRUARY 9, 2023

TL;DR Predictive customer analytics uses data, statistical algorithms, and machine learning to analyze past customer behavior and predict future actions. You can collect data for predictive analytics using feature tagging and combining product usage data with heatmaps for more insights. Let's start!

Retention 98

Retention Machine Learning Artificial Intelligence Trends 98

User Pilot

FEBRUARY 25, 2024

Analyze user behavior to identify friction points Userpilot allows teams to track user engagement with features and UI elements and visualize the data for easier analysis. Thanks to the Chrome extension, you can tag features to track without any coding. It gets even better. Next, choose when and how to send the survey.

Scale 104

Scale SaaS Onboarding Engagement 104