SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. Jason Lemkin: I’ll answer it, but are you thinking more on sales or technology or broadly speaking in the question? That’s a great example.

Scale 286

Scale Outsourcing Services Sales Hiring VP of Engineering 286

SaaStr

DECEMBER 2, 2021

Rattle is building a magical combination between Salesforce and Slack that lets the sales team track and update Salesforce all while sitting in Slack. Panther helps remote startups hire anyone, anywhere, in just a click. There’s no reason you shouldn’t hire the brightest, most talented people. No matter where they live.

Payment Features 256

Payment Features Payment Services Payments Sales Hiring 256

SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. Sign up for free.

Sales Hiring 198

Sales Hiring SMB Sales Recruiting Payment Methods 198

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. There’s a range of key skills that separate the best from the rest, and success belongs to companies who can identify and hire reps who have those precious skills. By mastering your sales interview questions.

Sales Hiring 97

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 97

SaaStr

JANUARY 24, 2022

Quickly, though, your attention turns to initial traction, your first critical hires, and building out those early business functions. With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. Mistake #4: DIY Accounting.

Finance 328

Finance Outsourcing Services Systems Review Technical Review 328

Sales Hacker

APRIL 25, 2019

My cost-conscious lens (plus our proven outbound sales program) has served my company, Leadium, well. I am passionate about helping small to medium-sized businesses (SMBs) accelerate their growth with outbound sales. The SMB Decision: In-House vs. Outsourced Sales Development. The Four Costs of In-House Sales Development.

Outsourcing Services 96

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 96

SaaStr

AUGUST 21, 2024

Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. Only Grew Sales & Marketing Expense 12%, and Cut R&D (Product + Engineering) and G&A Expenses Toast has gotten to profitability by truly holding the line on headcount and revenue expenses.

Scale 294

Scale Payment Methods SaaS Payments Payment Solutions 294

SaaStr

NOVEMBER 26, 2019

Hear from Duo Security’s VP of Inside Sales America on how to build a $2.3B sales team. Jennifer Lawrence | VP, Inside Sales @ Duo Security. Today I’m going to start by telling you a little bit about me, a little bit about Duo, and then the secrets to building a killer inside sales org. FULL TRANSCRIPT BELOW.

Scale 290

Scale Sales Hiring Underperforming Technical Team Sales 290

Chart Mogul

JANUARY 9, 2025

So read on, and hopefully, your SaaS sales journey will be less about trial and error and more about steady progress toward success. Whats important to note is that each model targets a distinct customer persona and, therefore, has a unique approach to the customer journeyfrom brand awareness to sales and, ultimately, conversion.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

SaaStr

JANUARY 24, 2024

She was hired because they saw a bit of softening in new business growth, and she came to help diagnose what was going on and help scale the business. Lattice had a product-led growth flow on the website while the sales team was still trying to sell the PLG companies The good news is Lattice had a lot of activity and initiatives at play.

Scale 268

Scale Sales Hiring Scaling Revenue 268

SaaStr

DECEMBER 14, 2020

Folks churn out of their Verizon plan, their Netflix subscription, etc. In a low-end subscription model for a tool, not a solution (e.g., Yes, accounting will keep recognizing the revenue on an annual contract. Do monthly cross-functional (not just sales team) Lost Deals meetings. Hire more experienced talent.

Churn 362

Churn Sales Hiring Systems Review B2C 362

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. I should have hired someone in some role like six months ago, a year ago.

Sales Recruiting 258

Sales Recruiting Sales Hiring Scale VP of Engineering 258

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Hiring for sales with John Barrows.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

FEBRUARY 2, 2022

And yet since it often takes a few years to get there, decay also sets in: Often, only some of the sales reps can really sell. You don’t really hire the great VPs, and so leads stall. If you feel like you are behind hiring those key VPs, you are. The competition takes notice, and starts entering your space. Decay sets in.

Scale 275

Scale Sales Hiring B2C Mobile 275

SaaStr

MARCH 17, 2020

Hired talked about how they’re giving companies unprecedented flexibility for tech hiring. Go to Hired’s website to learn more about their news. Chargebee offers subscription billing and revenue operations for fast-growing B2B SaaS companies. Predictable Revenue. com/matched. ActiveCampaign . ProfitWell.

Sales Hiring 227

Sales Hiring Scale Payment Features Marketplace as a Service 227

SaaStr

OCTOBER 5, 2022

Combining product-led growth (PLG) with enterprise sales is a multiplier effect. When engineered right, combining PLG motions with enterprise sales accelerates growth by engaging with different customers in precisely the way they want. Most companies, however, think they must choose between product-led and enterprise sales.

VP of Engineering 245

VP of Engineering Scale Scaling Sales Hiring 245

SaaStr

APRIL 27, 2023

Organizations using Bob are able to accelerate hiring, retain the best talent, and elevate employee engagement. QuotaPath is the most adaptable compensation solution to bring Sales, RevOps, and Finance all on the same page. Spendflo offers the best buying, negotiation, renewal & tracking service for your SaaS subscriptions.

Cloud 257

Cloud Scale Startup Sales Hiring 257

Totango

DECEMBER 13, 2022

As subscription models and recurring revenue become the norm for both SMBs and enterprise solutions, customer success is becoming an essential part of businesses across the globe. Speaking of the team, hiring presents a great opportunity to reassess the skills and expertise that will help you meet your goals. Let’s get aligned.

Sales Hiring 99

Sales Hiring Sales Recruiting Scale Customer Success 99

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 195

Merchant Services Technical Review Scale Sales Hiring 195

Totango

OCTOBER 20, 2022

Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS team and strategy. Here we’ve identified the 13 most essential qualities to consider when hiring a CS manager. What Skills Are Required for a Customer Success Manager? Persuasion Skills.

Sales Hiring 97

Sales Hiring Customer Success Sales Recruiting Technical Review 97

FastSpring

MARCH 15, 2021

Do you know what’s better than one sale? Multiple sales that happen automatically. That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. Why Shift to a Subscription Revenue Model.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

SaaStr

JANUARY 5, 2022

There’s no denying that renewals are the most important motion in SaaS and subscription. Every customer-facing team is on the renewals team: customer success, sales, product, customer support, marketing, and of course, renewals. Maximize and optimize for Account Executive productivity. That work is never done. Key takeaways.

Scale 294

Scale Scaling Sales Hiring Software Review 294

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., free or paid trial and usage-based or fixed price subscriptions). Manage active subscriptions (e.g., Provide your customers with a self-serve portal where they can manage their account.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

Stax

APRIL 15, 2025

For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. Talk to sales What is Monthly Recurring Revenue (MRR)? Let’s get started.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

SaaStr

JULY 5, 2019

The Ultimate Guide to Scaling, Sales & Raising Capital (i.e., Important math and SaaS sales physics here to understand. #6. A look at what it takes to do enterprise SaaS sales at scale. #8. Why Your Cost of Sales Generally Doubles as You Scale. What Your First 100 Hires Will Look Like. More Than a Good Re p.

Sales Hiring 197

Sales Hiring Scale Venture Capital Acquisition 197

Intercom, Inc.

FEBRUARY 11, 2020

3: Proactively monitor and manage value. By the time that a user has cancelled a subscription or stopped using your product, it’s always going to be an uphill battle to get them back. If your company has an account management team, this scorecard can form the basis for high-impact business reviews with customers.

Retention 282

Retention Sales Hiring Churn Onboarding 282

Kellblog

JULY 8, 2020

” Mark’s been a startup CEO twice, selling two companies in strategic acquisitions, and he’s run worldwide sales and channels a few times. Thinking that your first VP of Sales will take you from $0 to $100M. Startups should hire the right person for the next 18-24 months; anything beyond that is a bonus. (DK:

Sales Hiring 145

Sales Hiring Startup Software Review Enterprise 145

SaaStr

JULY 30, 2023

MarTech stack and budget (always be on the lookout for cutting-edge platforms) A growth mindset Scalable, Low CAC Growth Strategies “One example that works well for sales-led SaaS businesses is outbound,” says Cabane. So when do you hire a growth team at an early-stage startup? And no, not your mother’s outbound.” Map it all out.

Scale 246

Scale Sales Hiring Banking AI 246

SaaStr

MARCH 9, 2022

Some ideas Clayton shared included playing around with your pricing tiers and subscriptions, offering premium services, expanding into adjacent products, trying out transaction-based pricing, monetizing multiple sides of the market, and offering a white-label option for your product. Hire for Tomorrow, Not Today. Do Right By Customers.

Revenue 258

Revenue Sales Hiring Leadership Scale 258

Clouded Judgement

JUNE 19, 2024

Sales Efficiency: Gross Margin Adjusted CAC Payback Demonstrating the ability to efficiently acquire customers is the fifth aspect of a successful quarter. In theory, any growth rate is possible with an unlimited budget to hire AEs. To calculate implied ARR I take the subscription revenue in a quarter and multiply it by 4.

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. You might be wondering, what is customer centricity ?

Payment Features 98

Payment Features Subscription SaaS Payments Sales Hiring 98

FastSpring

JUNE 29, 2020

In this post, we’re featuring our Inside Sales Representative, Nick Jones! I am currently an Inside Sales Representative at FastSpring. I also outbound to our prospects and book meetings for them with our Account Executives. What made you want to join our Sales team? What is your current role at FastSpring?

Payment Methods 140

Payment Methods Sales Hiring Sales Payment Solutions 140

SaaStr

MARCH 15, 2024

His first company was Personify and he went on to be a VP of Developer Relations at Salesforce, then hire number 11 at Dropbox, CEO at Heroku, and an investor and on many boards before landing as the current CEO at Vimeo. How Does Vimeo Handle Long-Tail PLG vs. a Very Sales-Led Motion? This is how Adam ended up at Vimeo.

AI Search 268

AI Search SaaS Advertising Sales Hiring 268

Stax

JUNE 3, 2025

Contact sales What is a SaaS Platform? SaaS operates on a subscription model, making it easier to manage cash flow and reduce upfront expenses. Invest in scalable sales and marketing channels Growth doesn’t mean doing everything at onceit means doing the right things at scale.

Payment Services 88

Payment Services DevOps as a Service SaaS Payments Payments 88

Clouded Judgement

AUGUST 25, 2023

We built an application layer on top of our data layer, which provides a comprehensive set of tools and features that enable our customers to easily turn consumer learnings into insights and actions to drive revenue growth without the need to hire sophisticated and expensive in-house engineers.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

FastSpring

DECEMBER 5, 2024

Setting up a web shop for players to buy subscriptions or in-game items outside of mobile app marketplaces is a great way to create additional revenue streams for your game while saving on steep marketplace fees. VAT and sales tax management, from calculating to collecting to remitting. Read more here. What About PSPs?

Payments 88

Payments Payment Services Merchant Services Payment Methods 88

How To Buy Saas

MAY 21, 2025

In the fast-paced hiring landscape of 2025, an Applicant Tracking System (ATS) has become an essential tool for companies of all sizes and sectors. Importantly, ATS platforms have evolved with AI-driven features , diversity and bias reduction tools , and deep analytics to meet todays hiring challenges.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52